Assignar Reviews

The compliance management is the key feature that has been the most beneficial for the client I set Assignar up with. It makes managing plant and personnel compliance very easy. It allows all associated plant documents (along with scans and images) and service to be easily accessed in the field by our workers if their client requests to see more information. The same goes for worker's qualifications and licences. It keep them all in the one place, easily accessed from an app. The digital forms have also been adopted quickly and saves time on site, not dealing with paper records. Underground asset management and safety is key in this client's industry, so allowing Dial Before you Dig drawings to be uploaded directly to a job saves alot of time printing out the plans, or even if you weren't printing them you'd still need to take a long time going through all the emails each Utility Company sends through. So it also acts well as a document repository for project specific documents. This saves fieldworkers needing to access the other cloud platforms (e.g. Sharepoint) - it's all accessible in Assignar.

There is a decent learning curve when learning how to set up the program. The support and training was delivered very well though. I do think though that a business would still need someone 'driving' this platform on a regular basis. It's not a set and forget system for a small operator. Like most online systems, it only works as well as the data that is put into in and who is looking after and monitoring that data.

Machine maintenance and prestart were easy to use but there were no reminders for services etc we had to manually enter all hours to make this happen but I much less for a workshop program

Everything
No free trial, had to sign up full amount
Timesheets had too many issues to list. Constant complaints daily from employees
So many glitches in the app on everything and the complaints were from tech savvy employees
Not being able to see sight plans or any paperwork from app on site
Once annual fee was paid we never got the support promised
Could create the forms we needed such as SMWS but have switched to another program and have made all our own forms that can be edited and filled in onsite and everyone has access to at a 3rd of the price

How quickly the response to changes that are made in the System. Great Customer Service when needing Support. User Friendly, able to adapt to our Companys Needs.

Filtering could be a bit more improved.

The scheduling future is great, the ongoing support from [sensitive content hidden], [sensitive content hidden] and the team is great

some areas don't not have a great flow and some changes don't seem practical.It would be great if loose dockets could be linked manually to a order in the same fashion as a form can be manually linked. Also some data is locked and can not be changed if a error has been made like there is no way to change a orders client/project if has been created in error.

Assignar makes its easy to share job information to fieldworkers and schedule work. Managing plant and fieldworker compliance is also straightforward and efficient.

The only thing that was difficult was implementing it at the beginning as we had never used anything like this before. Once the fieldworkers were used to it then it became a lot easier.

Covers all bases with scheduling, compliance, reports on a daily, weekly, monthly basis. It also has the capability to be adapted to suit the Clients specific needs / tweaks.

The GANNT functionality and view is not an easy platform to work with, to have more of a Microsoft Project view would be beneficial as a PM

Generally easy to use, allows management to communicate jobs with staff and also vice versa staff to communicate issues in the field. We get dockets in real time once completed and our CSM is onto any issues we have instantly via email and also in our regular zoom meetings.

The app. With minor improvements for the fieldworker but major improvements are required from a administrators point where it is near impossible to schedule works and make use of Assignars resources from an app.

It was a great improvement from a whiteboard. The ease of communicating with all our team was a big difference. My phone stopped ringing as employees were able to have clear vision of their allocations & teams.

The transition from old to new was hard. Getting a clear picture from assignar as to where everyone was on one page was hard from a planners point of view. I was use to looking at 1 day to a page spreadsheet. This method made it a lot simpler to shuffle men from site to site. I still use this method, then transfer the allocations into assignar.

Unfortunately, with how they handled our business, there is nothing we like most.

Please see my overall experience below.

I'm involved with all aspects of Assignar but I especially love the ease with which it is maintain our Health and Safety compliance documents for contractors as well as qualifications and inductions for our operators.
I also love the fieldworkers app and the guys have adapted well to it.

We have a couple of operating issues as we allocate multiple assets to single fieldworkers but we are hoping to fix this.