Built for Teams Reviews

The software is extremely easy to use and configure. The customer support has been very helpful with the few problems we have had. It has taken what was a cobbled together system of paper forms and spreadsheets and streamlined at a very reasonable price - the value proposition has been attractive to say the least.

I have no complaints at the present time, although it would be nice to be able to further customize the time off categories/add more, as well as automate more of the year end processes we have.

The aggregated out-of-office calendar is very useful for providing visibility across multiple teams and ensuring that the necessary approvals are made.

Approvals can sometimes take awhile and it's not clear how to check the status of them. We would have liked to see if e.g. someone has looked at a PTO request, or a way to send reminders to take follow up action.

We mainly use this software to store, track and request our PTO. I do like how I can access my current time as well as my previously requested time and make changes to any requests.

I do not like that our only option for requesting time off is for a full or half day. Many times things such as a doctor apt. or personal time may only be something that will take an hour or two, so I would love if we could request a smaller portion to use our PTO. This way we can track better the time we are taking off. It would seem some employees will take advantage of taking an hour here, or there without ever making up or accounting for that time, which leaves others to pick up their slack.

Software is very intuitive and allows for customization of any type of leave. With three locations, having one centralized calendar was crucial; Built for Teams' calendar feature is a favorite feature for our entire staff. Submitting leave requests is a snap and can be done from multiple places within the site.

Can't think of any real issues or areas for improvement.

I think Built for Teams is very easy to use and understand. There are many features I like about it, but the feature I like most is the "Paid Time Off" feature. I really like that you can look at it multiple ways (i.e. by number of hours you have or number of days). I also really like the summary box each section includes showing your current balance, scheduled to earn, scheduled to use, and remaining for year. This summary allows me to really understand how many days I really have left and doesn't leaving me questioning or trying to manually figure it out on my own.

There's nothing I really dislike about the software, but there's a lot of functions that I do not use in my position.

Allowed us to automate a process that was handled and tracked manually.

We have had no issues with the software.

Very easy to use, good end user access and details. Easy to use via mobile device or through desktop.

Lacks some out-of-the-box functionality. The tool is so good at its core functionality, you want to use it to do more, such as track work travel schedules.

Great functionality and easy to use. Navigation is also smooth.

Not able to capture all HR related requests (at least how we use it).

The software is well laid out and very simple to use. No learning curve that I have come across.

Not a thing. Very well mapped out. No learning curve.

Easy way of accepting and requesting days offs
Easy access to job anniversary and birthdays
Easy access to colleagues scheduled day offs

For the use made by the company, I do not see any cons for this software.

Its very simple and easy to use. Customer service is great and they always respond in a timely manner

I'm not able to personalize per role. Like all level two managers see this, level one this, level three this.
I would like to be able to personalize the calendar more as far as black out dates vs days we cant have any techs off but can still have office roles off. We are a body shop and only have fill ins for specific roles. I wish when I changed someones job title it automatically changed them to the group they are in. For example: If we have a DA Tech that moves to a team. I can select that he is moving to Reassembly Jr and the group i made would update his hrs to 10 hrs PTO time when requested, it would remove him from the DA Tech group he was in and add him to the Reassembly group, etc. It would make it a lot easier to sync everything to one.

Very easy to train employees on how to use the portal. The program is pretty intuitive, and it has streamlined our process for tracking PTO. Employees can log in at any time to see their current PTO balances, which eliminates employees asking how much PTO they have remaining. We use three different PTO pots (PTO, Optional Holidays & Work Remote) and Built for Teams makes it a breeze to manage. the reporting is pretty robust as well allowing me to generate reports for any date range and include all or select employees.

Editing past PTO can be a challenge, currently, we have to make an adjusting entry if an employee's plans change and they don't use the time they requested. I know they were working on a way to make these corrections, so it's possible that edits can be made now. the only other item I would consider a bit of a con is there's no phone support. Support is done through chat - sometimes it's very quick but other times not so much.

Ease of use, ability to see the addition of PTO hours, submitted hours, and pending hours is well laid out and easy to follow.

Would appreciate the ability to set up reminder emails for pto hours added, or total hours accumulated. Or a statement of activity on a quarterly basis so the possibility of hours not accruing once they've reached the maximum limit.

The best part of Built for Teams is the ease of use and that it ONLY tracks PTO, not hours worked by employees.

Nothing....it's great! I can't say anything negative about this product

I love how easy it is to request time off and see everyone's schedule

everything has been great so far...maybe that you can't see all of the names on the calendar when someone requests a day off?

I love having a single place to request remote and vacation days as well as see when other team members will be remote or out of the office. It is equally as useful to see how much time I have PTO time I have remaining in a given year.

There's nothing I don't like about this software, but if anything, it would be nice to have additional features like having a place to view current HR policies.

Ease of use for scheduling and tracking employee time away.

Minor inability for employees to cancel scheduled time away after it has already been approved.

Built for Teams has been an amazing addition to our company! It's very easy to use and allows both employees and employers to keep track of all aspects of PTO, from requests and approvals to time left to use. It also has a master calendar that can be viewed by everyone in order to see PTO being used by themselves and other people, as well as job anniversaries.

I haven't run into any issues with the software so far and have been using it for years.

It's super simple. When we hire a new employee, I have them fill out their entire profile so not only is it easy to track PTO and sick days, but all the HR info is in one place. Simple.

This may be possible, but I have not figured out how to sync the built for teams calendar to our fast mail calendar (Apple calendar synced). Would love it if it were connected.

This tool is very easy to setup and maintain. Employees are able to track their PTO balance. Before Built for Teams we were using a spreadsheet to track employee PTO balances.

I would like to see them add a few more reports and make report generation a little easier.

Weekly reminders for upcoming PTO or schedule items.

The non-pto time off requests seem to be confusing for our employees. We are still working through how to do that on our end, so it may not be a software issue.

Lots of options, customer service replies quickly, easy to learn to use

While professional looking, the look of the website is a bit dull.

It makes it so easy to know my own balance, but, also, the balances of my Employees. It's super easy for me to submit a request and very easy to approve my employees straight from the email, I don't have to log in to approve it.

I honestly cannot think of anything except the ease of use for the mobile version.

The software itself is a just right fit. We don't have loads of features that we don't need or use. It is simple and powerful, and that makes it easy for our employees to use regularly, which is the only way a system can really be successful within an organization.

Easy to track PTO and easy to customize settings

Viewing previous PTO requests and approvals could be a bit easier/user-friendly