Booqable Reviews

It was cheap in comparison to the other platforms we looked at, support was responsive and tried to be helpful, but this product just isn't workable

Importing 150 records at a time when you have thousands is absurd.It ONLY imports the daily rental rate and since we rent by month, the only way to change pricing for 4000 records it IS TO GO IN MANUALLY TO EVERY RECORD AND CHANGE IT. - OMGThe "bulk actions" are a joke, and you can't add multiple items to collections or categories, or edit prices or much of anything else except to do it record by record. while you are trying to change all these records by hand, the view doesn't change to show you which records you've altered, and you have to remember which page you were on and keep going back to it and guess which is the next record....really?the webstore is clunky and the only way to show all the detail information on a product was to concatenate a bunch of fields together into one description field with commas. again...really? they let you create "custom fields" that you can't import data into, and that don't show up in the webstore...really?the webstore search is clunky, and there isn't a way to search by tag or those collections that you spent all that time entering the inventory into record by record.you can't filter in the webstore or the inventory page.in all, it seems like the people who created this have never actually USED a database before. it is really some of the very worst design, or lack thereof I have ever encountered. I spent 2 weeks trying to get this to work and am begging my client to go with something else at this point.

Great for rental bookings, support is great for navigating nuances.

Not the best for sales, awkward interface when a customer purchases through site. Support isn’t live, therefore you have to wait for a response which on weekends, can be delayed.

We like the ability to do rentals as well as manage regular retail sales through the Booqable system.

The system can lag at times causing us to wait a moment before finishing an order.

I think this is the simplest, most user-friendly product you can use. What I love the most is that this software doesn't take up too much time or effort to use. They make everything plug and play and in lots of situations, turnkey. I work as a cinematographer and use the software for tracking my equipment, building quotes, and some small rentals to colleagues, but I don't want the mess of running a rental house. Booqable makes it easy to do all I need without the major time investment. If you want to get into the details, go for it, but if you want simple item tracking/webshop/inventory, it's great. Also, the customer service has always been top notch, and I have been a user for years and never had an issue.

I would say my only con is there could be a cleaner calendar view, and the app needs a little work, I wish I could send quotes from the app itself instead of having to go to the desktop site.

Booqable ensures that we never double book canoes, shuttles, guides or gear. It lets us see the everything very clearly as well as apply specific items to clients. For example, we can say canoe #12 will be rented to John Doe. We need this feature because our gear is constantly being pulled out of use for maintenance so we need to be able to apply specific units to customers. Booqable was the only software that allowed us to do this.

The App for tablets and phones is not usable.

Booquable is relatively easy to set up and doesn't require building a website from scratch to have a unique shop presence.

Booquable is clearly modeled on a short-term rental business model. As long as you are taking full payment upfront for a simple fee, this site is a breeze. That said, it has some quirks when attempting long-term monthly contracts. The pricing display requires a workaround you'll need the Booquable team for. Most unusual is the need to express your first (or first and last) months rental payment as a percentage of the total contract. Making this match up to the round number you advertised the monthly rental rate at is nearly impossible. To top it off, there is no ability to set up automatic recurring payments. This means your staff gets to manually process every rental payment on the agreed-upon monthly date, and just put that in their calendars somewhere, I guess. As I say, if you do short-term rentals, none of these issues come up.

Easy to use, I can make chages whenever I need at no extra cost. I am in control.

The long process, but it is an essential process.

Looks good, easy to use, fast and to the point. At the moment it is by far the best and cleanest solution for digital inventory and rental management. It is cloud based and you can access it in every moment. The support of Booqable is incredible fast and very helpfull!

The fact that the layouting and customisation of the invoices and other documents still feel a bit behind compared to other features.

It is pleasing to the eye and easy to use. It does everything that I need it to do at an affordable price. My business is seasonal so I also like the fact that you can put your account on hold in the off season.

It would be great if there was a way to add a damage waiver option that was a percentage of the order total and easy to remove if the customer didn’t want to pay it. Right now I have it set up as a tax which works but if they don’t want to apply it to their order it is a little annoying to remove. They also cannot do it themselves from the online store. I also wish Booqable would calculate the travel fee, however it is simple to add a line to the quote for this I just have to calculate it myself. This also isn’t added when customers order online and I have to add it for them.

The developers really understand the main concerns of a Rental Business. It seems they run a real Rental Business and keep developing the plataform for their own needs, evolving each month with new features as the IT world evolves as well.The top reasons why I choose Booqable:- Create my own Pricing rules, structures and Product Bundles- Allow Online Booking with Real-time availability, Online Checkout and integration with Payment Platform- Recently, they added a Website Builder module which improves our SEO strategies.

In 8 months using Booqable I got some software bugs. It's annoying, but I understand no software has a perfect code. I used to be a programmer. Good thing is: the team answers our messages very quickly, so we always feel safe.

affordability, easy to use, the help system with instruction videos, support

I don't want it to become more complex, but would like more pricing flexibility,

Booqable is clear in what it is (and is not). What they do, they do well. I really appreciated the availability of the various "ready to go" themes that could jump start my creativity in building a website from scratch. For someone brand new to the process, having a beautiful and professional looking theme that closely matches your industry, along with a step by step process that leads you through completing your website, is excellent. You feel like you are making progress right away! In addition, I cannot say enough positive things about Booqable's team of support staff! I opted for additional paid training sessions which were recorded for me to review over and over again in my own time - these were a life saver! I began my work with [sensitive content hidden] and completed my training sessions with [sensitive content hidden]. Both of these individuals were professional, kind and most of all patient. [sensitive content hidden] was encouraging every step of the way, working to understand our business, our inventory, answering my many questions, showing me exactly how to work with Booqable features and consistently following up and following through on promises. I relied heavily on these sessions , even getting up WAY early (due to time zone differences) to get the information in this supportive way. It felt like we were friends by the end of our time working together.

Some of the labels and terminology used on the site were unfamiliar and unclear for me. I struggled to understand initially how to get Booqable to do what I wanted. I suspect this would not be true for others who are familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were right there to assist.