BombBomb

4.4 (130)
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Open doors. Close deals. Share ideas. Keep customers happy.

Overall rating

4.4 /5
(130)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.3/5

90%
recommended this app
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130 Reviews

Marcos
Marcos
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent tool to create and send video messages

Reviewed on 03/07/2018

Pros

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone.
Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

Cons

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed.
From what we interacted with it, it could have a bit more email templates for you to choose from.

Amanda
Amanda
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Complex and over-priced

Reviewed on 03/05/2019

Overall, I think BombBomb is a great product for lead nurturing. However, for this product to...

Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.

Pros

I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.

Cons

I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.

Leigh Ann
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Served its purpose back in the day. Currently out of date. Better options out there.

Reviewed on 13/01/2022

It was ok, but not great. There are just way better options out there for the same price.

It was ok, but not great. There are just way better options out there for the same price.

Pros

I liked having all of my email marketing and contacts in one place. I also liked being able to have email and landing pages.

Cons

It's not user friendly, and building a template is very difficult to do. There aren't a lot of font options, and it's just easier to insert pictures and backgrounds in other services. Bomb Bomb isn't worth the headache.

Rodger
Rodger
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Phenomenal Product!!!

Reviewed on 18/04/2018

Pros

Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.

Cons

Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.

Billy
Billy
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great concept, but felt limited.

Reviewed on 23/02/2021

If you know what you’re doing, then it’s a great product. There are plenty of products in this...

If you know what you’re doing, then it’s a great product. There are plenty of products in this space, so you may want to check out all the other options to find one that works. If you don’t need to edit your videos, and are great at recording on the fly, then this is a great option. It’s quick, and easy on that sense.

Pros

I like that they have a great self help guide in learning the do’s and dont’s with video emails. It’s pretty simple to be able to create a video on the fly from a computer and also mobile. The analytics also help a ton to know who has seen your video, and also how many times they have seen it.

Cons

The editing features are limited and some of the video guides are old so some things aren’t the same when viewing the current version. There’s no phone number to get live help, and everything seems to revolve around support tickets that don’t get answered right away.

John S.
John S.
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Phenomenal product and easy to use. So many capabilities I am yet to experience and that is...

Reviewed on 18/04/2018

Pros

Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email

Cons

Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me

Terri
Terri
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have used this for over a year - wow!

Reviewed on 19/04/2018

Very good response rate.

Very good response rate.

Pros

My emails get opened and I get responses. People actually tell me how much they appreciate getting emails this way.

Cons

That so far it won't integrate with Infusion Soft. I would love it to connect with my Infusion Soft database.

Mark
Mark
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Video Email Program

Reviewed on 05/12/2018

Pros

This program is EXCELLENT! The option to use video email is the way of the future and this company is on the cutting edge of this. The integration with gmail is seamless and it doesn't get dropped into spam!

Cons

We wish there were a few more options for the payment levels. We are right in between payment levels and could use a option in the middle before total customization.

Dr. Ian
Dr. Ian
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb has paid for itself many times over. It is one of the best marketing pieces I have.

Reviewed on 20/04/2018

$$$

$$$

Pros

Bombbomb is very easy to use. It has a dramatic impact on my prospects. It is very effective and very inexpensive to implement. I highly recommend this program. Video is becoming more and more important.

Cons

My computer RAM can't keep up with some of the features. Mobile app has fewer features than the desktop.

Mike
Mike
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I do training for the loan originators and we are seeing great success with bomb bomb

Reviewed on 18/04/2018

ease of communications

ease of communications

Pros

the ease of use, the screen share and the videos in outlook that have been added are great.
this has increase our people usage

Cons

I find no faults with the software all is great and there are no least at this time. I wish that we could talk to a support person rather than having to email, but they are always quick to respond.

Lisa
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Bomb Bomb for Our Business

Reviewed on 08/09/2022

The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone...

The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call him, they are all over it. They get back to their emails in a reasonable time and I think their service is just excellent. Using bomb bomb has been very worthwhile for our real estate business, a highly customer service related business, and I would highly recommend it to other realtors and other service oriented businesses as well.

Pros

We use bomb bomb at least once a week and probably more like three or four times a week to keep in touch with our clients. It has also been great for training purposes for me with our team members, I can sent instructional videos so quickly and easily either directly through the Bomb Bomb system or through Follow Up Boss. I love that it integrates with follow up boss, our contact management system, that has been amazing for us for ease of use, and I love that we aren't fiddling around with downloading videos then re-uploading videos, I love that we can just record within bomb bomb itself. It works great for our real estate team and I would highly recommend it.

Cons

Really my only complaint is that when I have to export all of our updated client lists into Excel for our bulk mail outs and then upload into bomb bomb, it seems to be a bit of a duplication of efforts. I wish it would be more seem less than that. It's not a huge deal, however that would be the biggest con that I can see.

That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to flag my bulk emails as spam. So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our emails.

Gabriela
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb is the Bomb

Reviewed on 31/08/2022

We have had overwhelming success using this product on a marketing level and also on building...

We have had overwhelming success using this product on a marketing level and also on building relationships with long distance customers that we never meet in person.

Pros

We have integrated BombBomb with our Follow Up Boss CRM and we have implemented videos into all of our campaigns which make them very successful.

Cons

Not sure at this time what they could improve

Monika
Monika
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible platform for Real Estate Agents - Should Be Used By All!

Reviewed on 12/07/2018

Personal connection with clients with technology. In my business, where our company's footprint is...

Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!

Pros

1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

Cons

Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

Diane
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

It's great but.....

Reviewed on 21/11/2022

Good, but too expensive for it's limited scope

Good, but too expensive for it's limited scope

Pros

Creating and deploying videos is exceptionally easy. I love the "skins" you can use

Cons

Video is really all it does. If you want to do something other than video you need to incorporate other programs.

Cliff
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

outstanding results from our new business development efforts !

Reviewed on 18/04/2018

our sales teams have benefited from a streamlined delivery for our new business development...

our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb !

Pros

the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !

Cons

the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.

Jawad
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb software review

Reviewed on 20/10/2022

BombBomb is a good tool for creating marketing videos

BombBomb is a good tool for creating marketing videos

Pros

BombBomb is ideal for e-merchants who send marketing emails. Personally, this software helps me a lot in the creation of my marketing videos. It's very easy to use

Cons

Everything goes well, software works very well

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Useful tool

Reviewed on 27/11/2018

A great way to communicate with clients without having to type a long email or take what could be a...

A great way to communicate with clients without having to type a long email or take what could be a long call.

Pros

It easy to use, and definitely a plus for communication with clients regarding design projects. I set up a station with a camera and light that connected to the computer and it was commonly used by our web ans print designers for them to present versions of projects to the clients.

Cons

I had some issues with the google plugin, but they have been improving that functionality

Juli
Juli
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb rocks!

Reviewed on 25/09/2018

Pros

Great way to create super easy videos for marketing, etc. Even has an app you can use on your phone.

Cons

Takes time to set up your templates but worth the time.

Becca
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

BombBomb is....well, the BOMB!

Reviewed on 03/03/2020

BombBomb is amazing, and it makes doing candidate outreach so fun and personal.

BombBomb is amazing, and it makes doing candidate outreach so fun and personal.

Pros

In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above. It's probably one of the coolest softwares I've used for innovative outreach to passive candidates. You can literally record and send personalized videos to them! Everyone in the recruiting world knows that more personalized effort gets more return on investment, and sending lengthy messages doesn't always work. In the age of instant gratification, a candidate can press play on a video you made specifically for them and get all the info they need directly from you in a "face-to-face" kind of way. It's pretty astounding.

Cons

Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into. It starts to get frustrating if you want to move the video, change the content, or edit the formatting at all.

Duaine
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

BombBomb for Insurance Agents

Reviewed on 26/04/2022

Pros

This is great tool to use to introduce yourself to clients old and new. You can easily explain and answer your clients questions and help them make buying decisions.

Cons

This could use some more Call To Action buttons.

Heidi
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BombBomb is changing the way we build relationships with our customers!

Reviewed on 18/04/2018

The ability to make personalized contact with customers and add a warm touch to my communications...

The ability to make personalized contact with customers and add a warm touch to my communications with customers.

Pros

BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.

Cons

At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.

Lisa
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Used to sent potential renters virtual tours.

Reviewed on 20/06/2018

Great to link and send a video

Great to link and send a video

Pros

We used this software to send potential renters a virtual tour of our apartments. The video links were simple and easy to send and for the user to click on and view.

Cons

It was difficult to upload a video to the site because it had to be a specific size. It also had a monthly charge that other sites don't use.

Tim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bombbomb has been a terrific tool in my business. People are always amazed when I send a...

Reviewed on 18/04/2018

It differentiates me from everyone else and it's a good way to enhance relationship building.

It differentiates me from everyone else and it's a good way to enhance relationship building.

Pros

I like the entire platform. It's easy to use, has tons of very cool features everything is easy to find. The tech support team is wonderful too!

Cons

Sometimes the Bombbomb extension for Google Chrome gets a little squirrely and it takes up a lot of room on my gmail home page.

Verified Reviewer
Overall rating
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I've used BombBomb for a couple of years now. Love it!!

Reviewed on 19/04/2018

Pros

I like the ease of use, and their access to set up drip campaigns using my videos is especially nice. Their training is top-notch and straight forward. It's only of the best products I've ever used.

Cons

The only con I have is making the time to use it, that's on me, not them! The interface with YouTube could be better as last I checked, I couldn't get stats if I uploaded a YouTube video then used that as a basis for my BombBomb email.

Lisandra
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Very complicated

Reviewed on 15/11/2021

Pros

It helped my productivity in my organization.

Cons

The drips and campaigns were not to my standards