uLawPractice Reviews

It is great to manage the accounting end of the business.

Some of the forms do not populate as well as they should, are incomplete, or do not allow for adjustments. I wish I could upload my own letter templates, which would speed my work up significantly.

Ability to track time for invoicing, billing purposes, Statements of Activity to indicate transparency to client

More flexibility is needed for templates, all indicating multiple people but not suitable for sole paralegal. Security features like two-step verification are odd given before you put code in you can see what should be confidential information. A Security Question similar to online banking would be better.

I don't like the product ..I love Ulaw. It is so easy to use and there are so many options if I did have any issues and is affordable. Billing/invoicing and tracking expenses has never been so easy. There response time is impeccable, not only to they respond with an answer they will send you a link to watch a video to guide you. The Ulaw set up is so affordable and a life saver. They will be there for you. Their bookkeeping services are great!

There is nothing I do not like about this software.

SUPPORT!, Accessibility, mobility (cell phone), Integration with other needed platforms (payments, email, etc), continuous evolution and COMMUNICATION with its clients/customers

Initial transfer of my data/earlier processes, but their YouTube instructional videos and direct support are fantastic.

uLaw Practice saves so much time that it pays for itself. By simply inputting the most basic, day-to-day transactions into it, uLaw not only calculates everything you need to ensure all of your accounts are balancing, but it also prepares every compliance document you'll ever need in case you're ever audited by your respective Law Society (e.g. fee books, trust reconciliations, etc.).
I don't know how anyone would be able to survive an audit without uLaw.

It's also highly customizable allowing you to upload your own logos and letterhead to be printed automatically on your forms.

The only "con" I can think of for this software would be that I didn't sign up for it sooner! I recommend it to every legal professional practicing.

The case management integration with accounting.

I make mistakes and they are not always the easiest to fix.

User Friendly and time saving, also helps to create new matters under the same matter.

So far nothing, but yes as an admin, I do not ahve all the options

Complete software package for paralegal scope of practices. Keeps you and your files within the law society guidelines. Relieves any concerns if you are audited.

Some features were a little cumbersome in the earliest versions but now much improved.

I like the ease of putting client information, client intakes, forms, creating Invoice and Receipt.

I unable to enter an entry sometimes, after billing and transfer entries.

The ulaw software makes it very easy to comply with the Rules of Professional Conduct (Law Society of Ontario) especially with Knowing your Client requirements. Ulaw allows you to generate an initial conflict check form and client identification/verification form. I recently went through the LSO Practice Management Audit, and the LSO was very impressed with Ulaw's Inital Conflict Check form because it allowed the form includes the steps the lawyer undertook to perform the conflict checks.

If you make a accounting error it is hard to rectify it if you don't understand how the software works or accounting principles.

Excellent feedback and help when requested. Easy to use for a non-technical person like me. Easily navigable; well presented; easy to enter data and information. Importantly, being mobile, I can use it anywhere on the go. I am not rooted to a main office.

Nothing really. I looked for a mobile platform when purchasing an accounting program for lawyers and I was scared of getting stuck with the generally traditionally large software programs in a set office. I found u law and have recommended it to many colleagues without hesitation.

The best part about the software is the customer support. The support team usually responds the same day to a request for help. They usually send very helpful videos in response to your request for help. Also, when necessary, they assist you over the phone and talk you through your problem.

I would recommend changing how dockets are displayed when an invoice is created or a report is created. It should have the start time and end time. Currently, it just has the start time and the duration of the docket.

none - terrible customer service, I do not recommend

The customer service is terrible. the staff will give you every answer except for the one you need

When I opened my practice, I did A LOT of research about software. I wanted software that would not only support client management, but also something to manage the accounting side of things. Lastly, I wanted to find something that was on the cloud so that I can access the software from any computer and from any location and not worry about computer crashes and the possibility of losing any information. This was the only software that met every one of those needs. The best thing of all is that they know the law society rules for compliance and have made it extraordinarily simply to live up to those rules. I am not worried about LSUC audits.

Ease of use.
Internet based data accessible anywhere

The billable / trust info on the MATTER screen is confusing. (However, they have improved that by adding the Trust button).

The set up of accounts can be confusing to clients.

Ease of use and the ability to log in from anywhere.

No app for iphone

Easy to use, has many different uses.

At times, certain aspects and components can be hard to find. Also I had to make my assistants rate at zero to show on the bills that work had been done that had not been charged for. The invoices could be shortened in length.