Backlog

4.5 (127)
Online project management tool for developers

Overall rating

4.5 /5
(127)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.3/5

98%
recommended this app
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127 Reviews

Eric
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great app for any work with an active team

Reviewed on 17/07/2019

We work in a research project for Artificial Intelligence in Games.

We work in a research project for Artificial Intelligence in Games.

Pros

I really like the fact, this is easy to add some issues and to follow any kind of problem. This is also really easy to assign an issue to someone.

Cons

The different kinds of priority are not enough, that will be better to let the user define its own priority (high, normal and low are not enough sometimes to make the difference)

Kat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good tool for bugs tracking

Reviewed on 26/07/2023

We are tracking UAT issues and so far, Backlog has been helpful in the entire process! I also like...

We are tracking UAT issues and so far, Backlog has been helpful in the entire process! I also like that it's easy to search and sort items as there are multiple filters you can apply.

Pros

Reassignment of "assignee" is easy and beneficial for instances where there's a lot of back and forth between resources. And the attachment of images as well. You can insert the image at the position (in the message) where you want it.

Cons

none at the moment. I actually haven't explored the other functionalities (aside from adding an issue/task) so I cannot name anything that I dislike or the least.

Bonnie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Backlog Review

Reviewed on 11/03/2019

Pros

Easy to use, the UI is attractive too as i can have different Theme for different Project

Cons

Print of Project List into Excel, all the Description of task are not included

Hanh
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Backlog review

Reviewed on 07/07/2023

7/10

7/10

Pros

Nice UI/UX, easy to track and edit tasks

Cons

Comment box is quite small, sometimes it's hard to edit long comments

sarang
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Streamlined Backlog Project Management: Enhancing Efficiency and Prioritization

Reviewed on 11/08/2023

nice experince

nice experince

Pros

user friendly UI and good functionality. i am happy with this product for project management.

Cons

service is good but more focused on this field so this application will get an excellent state.

Sarth
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good project and task management tool

Reviewed on 26/08/2023

Pros

- its very good tool to manage our tasks and clearly find report of execution of task.- Easy to device work among users.

Cons

- i didn't find anything to improve from your end.

Brian Benard
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sibs

Reviewed on 03/08/2023

fair

fair

Pros

workflow configuration and project planning/scheduling

Cons

an improvement on some of the software feathers which are time consuming

Saili
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

My Experience so far

Reviewed on 02/08/2023

Great

Great

Pros

Ease of use especially scheduling tasks and tracking progress

Cons

Nothing so far our project is huge at the moment still expanding usage

Cathyrine
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Backlog as defect tracker

Reviewed on 26/07/2023

Pros

I like that we only use one device to track all the defects that can be found.

Cons

Sometimes attaching image is confusing .

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Business review and costumers demand

Reviewed on 02/08/2023

How to reach customers on time

How to reach customers on time

Pros

Accuracy , time saving, organizing and consistency

hai
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Some Uncomfortable

Reviewed on 17/12/2018

Very good expect 2 thinks above

Very good expect 2 thinks above

Pros

- Grantt chart and burndown chart..

Cons

1. It's "Copy custom Fields From other Project" in [Project Settings] -> [Custom Field]
=> I dont know why "(※ Relation with issue types not copied)". It's very uncomfortable for me and someone manage like me.
=> Our Company have Standard Custom Field for all Project about 100 Custom FIled and some Custom Issue Type. When I Open the new Project , I just wanna Copy all Custom Field and Issue Type from Old Project.
But not like this, just copy Customfield and Availabes all Issue types. After that, I must to click 1 by 1 to fix, or delete. It's take many time from me. how long i will spent for fix that with 100 custom Field and Custom Issue Type????
Please think about that. and fix this
I just want to Copy all Custom Field + Issue Type from the old Project to New Project. and button delete all Custom Field
2. It's Add a Group of member to Old/Archive Project.
=> It's very hard. I have alrd 100+ project archive and click 1 by 1 to add a Group member. so bad.really bad.
Please add a Button add a Group of member to all Project or atleast let our choose list project to add.
Thank you

Arpita
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The most compact Project Management Application!

Reviewed on 13/11/2022

Backlog was awesome to use!

Backlog was awesome to use!

Pros

Backlog is the most compact & advanced Project Management Application! No gibberish and very clean UI/UX experience.

Cons

It's knowledgebase/FAQ features could be a little bit improved for easy navigation/usage.

Deny
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Common software in Japanese Company

Reviewed on 11/02/2019

I use this software maintaining the offshore project from Japan, this software mostly good, never...

I use this software maintaining the offshore project from Japan, this software mostly good, never hang or shut down, because this software conduct the maintenance after the office work.

Overall this software is good for maintaining the projects.
Thank you

Pros

1. We can attach project file into the software.
2. We can track by the project category.

Cons

The interface not so attractive, that's why Japanese people mostly like this software.

Cabin
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Very Useful tool to manage projects

Reviewed on 28/04/2020

In general, gives a very good overview to the team and the project manager on who is doing what...

In general, gives a very good overview to the team and the project manager on who is doing what exactly. Following up on tasks that have not been completed is easy and is a very transparent way to work.

Pros

Can easily separate tasks through projects and milestones. I especially love the Gantt Chart and how each it is to use. Overall just great to see overall picture of how the project is doing and who is doing what.

Cons

I find it frustrating to changing Status only after creating the task. I wish I could change when I create a task if it was already Closed, Resolves or In Progress instead of always clicking each task and changing it manually. Feel very time consuming.

Vivek
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

My experience for backlog is awesome.

Reviewed on 01/09/2017

Pros

It has given a great platform to collaborate for work.
We manage many of our projects on backlog which makes us more efficient and we can focus on more work rather than hitch-ups due to processes and management.
Great tool.

Cons

Yes, if you talk about cons I do feel there is need for internal documents creation like Excel ppt etc.
If I want to make some data or have issue which requires tabular form, I don't have much options than just to create an excel and attach it's links.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

New Custom Software Tester

Reviewed on 20/10/2020

Pros

Last year, I started working as an [SENSITIVE CONTENT HIDDEN] at [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] is a custom software company and before I started here, I had no experience in the field. I started testing to learn more about the development side and was then introduced to Backlog. Backlog has helped make the learning process smooth for me. As someone who enjoys lists, this site is great. It helps me prioritize and communicate thoroughly.

Cons

I wish I use use multiple filters. For example, under the category "not closed" I am trying to test just the ones listed as "bugs" so I have it filtered to show me just the bugs under this category. But I also want to go from oldest to newest but when I click that, it shows me all of the issues in that order.

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to learn quality program

Reviewed on 25/08/2019

Overall excellent app for a great cost that your team has control over. You get to pay for the...

Overall excellent app for a great cost that your team has control over. You get to pay for the level your team will use without the burden of overwhelming excess features. Definitely recommend.

Pros

I've been trying out a lot of project management software lately and I think Backlog is a strong contender among them. It's quick to learn and the UI is sleek and appealing. It has all the essential features for project tracking and coordination. I liked the inclusion of the Wiki as well, and I like the tiered subscription model they use, making it easy to find a level of feature availability that suites your team's needs.

Cons

There isn't anything major that stands out. There's room for more options and features (more specificity in the prioritization area, maybe) but it has all the essentials from what I can tell.

Peter
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great alternative ticketing system for teams

Reviewed on 26/03/2018

Pros

We're using the basic plan and it provides us a great deal of flexibility for our teams. It allows us to keep track of items really easily and submit via email, etc is a breeze. Our users are finding it very easy to get into the system and are seeing quicker responses to their queries.

Features of the system are great and what you would see in more expensive alternatives. Pricing per company is excellent compared to per seat as well.

Cons

Make sure you setup on the right plan to start your trial as you cannot change while you are on trial which is somewhat challenging if you setup a stack of work prior to your change. Apart from this support has been great when needed and the service runs quickly and smoothly.

Vito
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent for bug tracking

Reviewed on 10/06/2019

Pros

Backlog enables you to register and track bugs on your system, being an agile and easy-to-use tool for any type of user. It has several options for bug tracking, from version and tag specifics to a wiki for quick reference and consistency of information. In addition, the ability to include users to be notified about a bug's resolution, without necessarily being the creator or assignee, is very good and functional!

Cons

While creating an issue, if the company has already standardized a way to include them, Backlog does not indicate if a bug has already been registered, causing the multi-user test routine to become a bit messy and / or repetitive if they do not check the list before including the issue.

Jeremy
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Backlog for the Win

Reviewed on 30/11/2018

Pros

We use backlog everyday to track various projects withing our department. The easy of adding new items to the log and quickly finding them is a plus.

Cons

Only thing we really need is an approval based system that ties into Backlog for change management. Often times approval are required to be shown in the business world.

Jennifer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and Effective

Reviewed on 09/07/2019

Backlog has helped us get a handle on our massive list of bugs and upcoming features.

Backlog has helped us get a handle on our massive list of bugs and upcoming features.

Pros

It's simple, easy-to-use, and clean, while still having most of the features I want in a bug tracker.

Cons

There are some times I would like to be able to categorize tasks by custom parameters, which is not supported. Also I think the user limit for the free tier is a little restrictive.

Chiara
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Chiara

Reviewed on 06/10/2020

It is good compared to other product ex. Jira

It is good compared to other product ex. Jira

Pros

I like that is easy to use but some features have to be more accurate.

Cons

It is not always easy to understand where you are. There are a lot of functionalities but not always are clear

Angus
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Simple and does what you need it to

Reviewed on 04/12/2018

Pros

Easy to use and allows our team to do what we need to without getting in the way.

Cons

A few additional QoL additions onto the features that are already here would be great (such as multiple assignees).

Praveen
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Product for Monitoring Product Activities

Reviewed on 29/04/2020

My experience with Backlog was excellent as we were looking for tool to monitor our product...

My experience with Backlog was excellent as we were looking for tool to monitor our product development. As we were a startup company we have limited source on funds and came across with backlog which supports our cause. We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog.

Pros

Ease to Use, Team Member were able to use it on their own without any support, Quick response for support from backlog team.

Cons

Nothing as such , would suggest that if you could simplify use of filters.

Nchimunya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A genuine review on backlog

Reviewed on 23/06/2023

Pros

Prioritization, Task Scheduling, IT project management, The platform simple is to use and was easily integrated to our system

Cons

Honestly I found the system to be user friendly and we haven’t found disadvantages yet but if we find any problems will let you know