---
description: If you're in a hunt for the best solution for your business, learn what Annex Cloud Loyalty Experience Platform has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Annex Cloud Loyalty Experience Platform Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Annex Cloud Loyalty Experience Platform](/software/109141/annex-cloud)

# Annex Cloud Loyalty Experience Platform

Canonical: https://www.getapp.sg/software/109141/annex-cloud

Page: 1 / 3\
Next: [Next page](https://www.getapp.sg/software/109141/annex-cloud?page=2)

> Annex Cloud is an action-first loyalty platform built for enterprises that have outgrown the points ledger. Any signal in, any reward out, with embedded analytics, 125+ integrations, and Forrester 5/5 ratings to back it up.
> 
> Verdict: Rated **4.2/5** by 39 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Annex Cloud Loyalty Experience Platform

\- Action-first architecture: any signal (purchase, run, post, milestone) is a single rewardable object, weighted to your business&#10;&#10;- Embedded intelligence native to the platform: basket lift, cohort quality, and ROI vs. holdout, with no agency required&#10;&#10;- Loyalty-only focus means every integration, capability, and CS resource is oriented around your program&#10;&#10;- Over 125 connectors span e-commerce, CRM, ERP, POS, marketing automation, CDP, email, and SMS, including native integrations with top-tier enterprise platforms.&#10;&#10;- Forrester 5/5 on Loyalty Management, UX, Innovation Roadmap, and Integration and Partnerships&#10;&#10;- Proven at leading retail, apparel, and manufacturing brands across 20+ global markets

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 39 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Annex Cloud
- **Location**: Los Angeles, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$15,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Annex Cloud for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Spain, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Advocate Management
- CRM
- Campaign Management
- Campaign Segmentation
- Churn Management
- Content Creation
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Discount Management
- Email Management
- Engagement Tracking
- Feedback Management
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program

## Integrations (44 total)

- Adyen
- Bazaarvoice
- BigCommerce
- Bloomreach
- Bluecore
- Braze
- Constant Contact
- Cordial
- EMMA
- Emarsys
- Gorgias
- HubSpot Marketing Hub
- IT Retail
- Infobip
- Instagram

... and 29 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.sg/directory/204/customer-loyalty/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Advocacy Software](https://www.getapp.sg/directory/1711/customer-advocacy/software)

## Alternatives

1. [Ambassify](https://www.getapp.sg/software/108779/ambassify) — 4.6/5 (26 reviews)
2. [TrueLoyal](https://www.getapp.sg/software/2031695/zinrelo) — 4.8/5 (58 reviews)
3. [Referral Rock](https://www.getapp.sg/software/107031/referral-rock-software) — 4.6/5 (99 reviews)
4. [PartnerStack](https://www.getapp.sg/software/169659/partnerstack-formerly-growsumo) — 4.8/5 (91 reviews)
5. [Referral Factory](https://www.getapp.sg/software/2048207/referral-factory) — 4.8/5 (152 reviews)

## Reviews

### "Met our B2B needs" — 4.0/5

> **Verified Reviewer** | *22 March 2018* | Education Management
> 
> **Pros**: Great customer service. Quick to respond to our day-to-day needs. Helped us build a custom rewards store for our loyalty program.
> 
> **Cons**: Initial development time took longer than anticipated. Need to make sure milestones are established early on to make sure goals are met.

-----

### "Great Team and Product" — 4.0/5

> **Nicholas** | *20 December 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The team helped greatly with integration and have made every effort to work with our team to ensure that the implementation went smooth.
> 
> **Cons**: We were unable to get the loyalty program to work well with SCIS and had to go another direction for our retail store.

-----

### "Good Overall Loyalty Platform" — 3.0/5

> **Verified Reviewer** | *14 June 2018* | Internet | Recommendation rating: 5.0/10
> 
> **Pros**: easy to use platform.  Annex cloud staff has been helpful with any needs or questions.  They are quick to respond to any issues.
> 
> **Cons**: On the site I would like to see more reporting capability.  An ability to query or build a more custom  and dynamic report.

-----

### "Sleekshop's Review" — 4.0/5

> **Khanh** | *6 December 2019* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: Ability to be customized and align with our company's vibe along with rich capabilities and features.
> 
> **Cons**: The lack of analytics and launch of new features.
> 
> It has been a rocky implementation with all the data that needed to be transferred correctly, but it worked it eventually. A few of our projects took a painfully long time to be implemented but \[SENSITIVE CONTENT HIDDEN\] hard work did knock off many items that have been on our list for 6 months+

-----

### "Great business partner" — 5.0/5

> **Larry** | *20 September 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Flexibility to adapt their platform to our specific loyalty program requirements&#10;Easy to work with and responsive&#10;Took a partnership approach and not rigid&#10;Platform easy to use for our front line service staff
> 
> **Cons**: Lack of pre-built data integration with our ERP
> 
> We launched our first ever loyalty program that had requirements that were unique to our program versus how other retailers do loyalty, specifically points based tiers with different benefits for each tier.  Annex Cloud was excited to take on the challenge and we launched the program exactly as we envisioned it and results have been fabulous.  They are easy to work with, very customer responsive, and an excellent business partner.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.sg/software/109141/annex-cloud?page=2)

## Links

- [View on GetApp](https://www.getapp.sg/software/109141/annex-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/109141/annex-cloud> |
| de-AT | <https://www.getapp.at/software/109141/annex-cloud> |
| en | <https://www.getapp.com/customer-management-software/a/customer-loyalty-cloud/> |
| en-AE | <https://www.getapp.ae/software/109141/annex-cloud> |
| en-AU | <https://www.getapp.com.au/software/109141/annex-cloud> |
| en-CA | <https://www.getapp.ca/software/109141/annex-cloud> |
| en-GB | <https://www.getapp.co.uk/software/109141/annex-cloud> |
| en-IE | <https://www.getapp.ie/software/109141/annex-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/109141/annex-cloud> |
| en-SG | <https://www.getapp.sg/software/109141/annex-cloud> |
| en-ZA | <https://www.getapp.za.com/software/109141/annex-cloud> |
| es | <https://www.getapp.es/software/109141/annex-cloud> |
| es-CL | <https://www.getapp.cl/software/109141/annex-cloud> |
| es-CO | <https://www.getapp.com.co/software/109141/annex-cloud> |
| es-MX | <https://www.getapp.com.mx/software/109141/annex-cloud> |
| fr | <https://www.getapp.fr/software/109141/annex-cloud> |
| fr-BE | <https://fr.getapp.be/software/109141/annex-cloud> |
| fr-CA | <https://fr.getapp.ca/software/109141/annex-cloud> |
| nl | <https://www.getapp.nl/software/109141/annex-cloud> |
| nl-BE | <https://www.getapp.be/software/109141/annex-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Annex Cloud Loyalty Experience Platform","description":"Annex Cloud is an enterprise loyalty platform built on actions, not a points ledger.\n\nLegacy platforms force a hard split between transactions (dollars spent) and interactions (clicks, posts, milestones). Annex Cloud treats every brand-relevant signal (a purchase, a Strava run, a product registration, a UGC post, an app login) as a single rewardable action object. Any signal in, any reward out, weighted to your business logic. That is the architectural difference that separates programs that drive measurable retention from platforms that produce a redemption rate and not much else.\n\nLoyalty is the only thing we do. That focus means every capability, every integration, and every CS resource is oriented around one outcome: a platform your team can run, your CFO can defend, and your customers actually engage with past month four.\n\nThe intelligence layer is native. Basket lift, cohort quality, year-over-year tier movement, and ROI vs. holdout are all built into the platform. The analytics that used to require a $50K agency engagement are available out of the box. That intelligence layer is expanding: natural-language querying of program data and AI next-best-action recommendations launch in 2026. Native ML models for churn scoring and propensity to buy follow. Annex Cloud is also building MCP server support, enabling loyalty data and program logic to be queried directly through AI tools and agentic workflows. Forrester rated Annex Cloud 5/5 on Loyalty Management, UX, Innovation Roadmap, and Integration and Partnerships.\n\nOver 125 connectors span e-commerce, CRM, ERP, POS, marketing automation, CDP, email, and SMS, including native integrations with top-tier enterprise platforms. Loyalty data flows across your entire stack, enabling unified customer profiles, real-time personalization, and omnichannel earn and redemption. No siloed bolt-on.\n\nHighly configurable without developer dependency. Your team can launch new campaigns, add tiers, test segments, and stand up pilots without going back to engineering. Supports the full range of enterprise program structures: transactional and experiential rewards, tiered and paid membership, referral marketing, UGC, and dual push/pull incentive structures for B2B/channel complexity.\n\nProven at leading retail, apparel, and manufacturing brands. 20+ global markets. SAP Endorsed App.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f36ea96-bffb-42c3-a836-9393f1e7fb5d.png","url":"https://www.getapp.sg/software/109141/annex-cloud","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/109141/annex-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":39},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/software/109141/annex-cloud#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"Annex Cloud Loyalty Experience Platform","position":3,"item":"/software/109141/annex-cloud","@type":"ListItem"}]}]}
</script>
