Amberlo

4.8 (57)
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Law Practice Management software for law firms of all sizes.

Overall rating

4.8 /5
(57)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

98%
recommended this app
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57 Reviews

Jeroen
Jeroen
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amberlo Is A Game Changer For Law Firms

Reviewed on 13/11/2023

Pros

As a law firm specialized in cash collection, we have experienced a remarkable transformation in our case management and overall efficiency thanks to Amberlo. This software is not just a tool; it's a game-changer in the legal industry. Amberlo's intuitive design and comprehensive features have streamlined our workflow, making case tracking, document management, and client communication seamless and more efficient.

What truly sets Amberlo apart, however, is the unparalleled support and responsiveness of their team. They are more than just service providers; they are partners in our success. Their willingness to listen to our needs and adapt the software accordingly is exceptional. This personalized approach has allowed us to tailor the software to fit our unique processes, making it feel like it was custom-made for our firm.

Cons

None. If there were features that were lacking, Amberlo supported us in implementing desired changes.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Amberlo

We found that Amberlo is best suited for law firms, yet still very affordable.

Response from Amberlo

We greatly appreciate your positive testimonial! We're thrilled that Amberlo has significantly improved your law firm's efficiency, streamlining workflow and enhancing case management. We're committed to helping you succeed and tailor the software to fit your processes. Your success is our success, and we look forward to continuing to support your firm. Thank you for choosing Amberlo!

Laurynas
Laurynas
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

6 years perspective from a small team (less than 10) manager

Reviewed on 23/09/2024

I have been using Amberlo for 6 years already within different workplaces. It helps to keep track...

I have been using Amberlo for 6 years already within different workplaces. It helps to keep track of numerous cases and divide tasks within team members. It's beneficial even if you are a solo practitioner and pays itself off.

Pros

Easy to use interface, responsive client support, customer's feedback is taken into consideration and executed (i.e. we suggested new functionality, improvements and got it delivered).

Cons

Integration to MS365 is missing even though promised to deliver. We would benefit a lot if we could sync with the Sharepoint.

Rafat
Rafat
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good to track legal processes across associates and cases

Reviewed on 17/08/2019

Pros

It’s effective in tracking important documents and case processes across associates (even remotely).

Cons

It needs better mobile applications for on-to-go process updation.

Response from Amberlo

Thank you, Rafat, for your review and support during our journey with Amberlo!

Bartłomiej
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Managing Partner

Reviewed on 01/08/2024

A helpful tool without which running a law firm would be nearly impossible

A helpful tool without which running a law firm would be nearly impossible

Pros

Amberlo.io is an excellent tool for task management in a law firm and for increasing work efficiency, especially thanks to its clear analysis functions. It offers numerous features while maintaining user-friendliness. Automatic reminders, integrations with other applications, and the ability to generate documents provide time-saving opportunities in performing repetitive tasks. The Amberlo team supported us during the migration process, putting in significant effort to implement the software in our company.

Cons

Creating reports in excel format could be improved. Many clients expect reports in an excel file. Therefore, the program could allow the creation of templates for such reports

Response from Amberlo

Thank you for your review! We're glad Amberlo has boosted your firm's efficiency, and we appreciate your feedback on Excel reports. We're always working to improve - thanks for choosing Amberlo!

Viktorija
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amberlo Review

Reviewed on 23/09/2024

Pros

Amberlo system simple and easy enough to use

Cons

It's fast, convenient system to use. Handy tools.

Simas
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for lawyers

Reviewed on 23/09/2024

10/10. Every law firm needs this kind of tool that helps to manage the day-to-day processes of the...

10/10. Every law firm needs this kind of tool that helps to manage the day-to-day processes of the firm.

Pros

The product is truly excellent and of high quality, perfect for both individual lawyers and large law firms. The software is highly functional, with a whole range of functions that facilitate work organisation, delegation of tasks, document storage, time-tracking, invoicing and debt management. Amberlo is a perfect tool. I recommend it.

Cons

None. There are specific features that Amberlo doesn't yet have, however the developers are constantly improving the app.

Response from Amberlo

Thank you for your fantastic review and recommendation! We're thrilled that Amberlo has been so valuable to your firm, and we appreciate your feedback on our continuous improvements. Your support means a lot to us!

Arvydas
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Experience of using Amberlo for almost 4 years

Reviewed on 23/09/2024

Overall my experience of using Amberlo is good.

Overall my experience of using Amberlo is good.

Pros

Invoicing process as well as time logging is very simple and fast. Amberlo provides plenty of options customizing software to individual needs.

Cons

Functions of Amberlo mobile application could be more extended. It would be very useful of having possibility to review and issue invoices on mobile application.

Linas
Overall rating
  • Industry: Law Enforcement
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommend it.

Reviewed on 23/09/2024

I have been using this system for a number of years, and I have not yet found a better and more...

I have been using this system for a number of years, and I have not yet found a better and more suitable one for me. I therefore recommend.

Pros

This system meets all the needs that arise in the work of a lawyer.

Cons

I can't name it at the moment. Everything fits and likes

Response from Amberlo

Thank you for your recommendation! We're thrilled that Amberlo has met all your needs over the years. We appreciate your trust and support!

Vilmantė
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professionals work

Reviewed on 24/09/2024

I am very happy with this system that makes work easier. I have been using it for many years....

I am very happy with this system that makes work easier. I have been using it for many years. Amberlo is constantly improving, but hasn't become unfathomably complex. Professionals work.

Pros

Easy to use, can enter any data I can think of

Cons

Sometimes it is difficult to find a way to change the original data

Response from Amberlo

Thank you for your kind review! We're glad Amberlo has made your work easier and appreciate your long-term trust. We’ll keep improving while maintaining ease of use. Thanks for your support!

Kostas
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Basic review

Reviewed on 23/09/2024

Great, i got used to it quickly and it made my work life much easier.

Great, i got used to it quickly and it made my work life much easier.

Pros

Very organized and tidy, very easy to use.

Cons

A lot of interface takes time to learn everything.

Response from Amberlo

Thank you for your feedback! We're happy to hear that Amberlo has made your work life easier. We appreciate your patience with the interface, and we're always working to improve the user experience. Thanks for choosing Amberlo!

Pawel
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amberlo perfectly organizes the work of the law firm

Reviewed on 13/12/2023

Prior to implementing this system, the Amerlo team helped us customize the interface to meet our...

Prior to implementing this system, the Amerlo team helped us customize the interface to meet our specific needs. The Amberlo team also helped us transfer our existing case records to the Amberlo system. Amberlo's personalized approach to users is a huge advantage for us when working with Amberlo.

Pros

We have been using the Amberlo system in our office for a year. By using Amberlo, our work has become more organized thanks to which we save a lot of time. Combining all information in one place is possible because of the many functionalities of this system. Amberlo is a cloud-based software, the interface has a modern look, is well designed and clear. Operation of the interface is very intuitive so it does not require long learning. Also the training of new lawyers works smoothly. We mainly use the records of cases and court deadlines as well as the assignment of individual cases and tasks to lawyers. Moreover, the ability to filter the data contained in Amberlo by multiple criteria is very helpful. Amberlo's cooperation with Office 365 is functional.
A big advantage of the system is also its mobile application - simple, easy to use, clear and minimalistic. The mobile app allows you to manage your law firm anywhere and works on both IOS and Android.

Cons

Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.

Response from Amberlo

Thank you for your positive review of Amberlo. We're glad to hear it's improved your office's organization and efficiency! We're definitely working on improving our e-court partnership, and we're always here to help you out with any personalized needs. Best regards!

Chanda
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amberlo is a complete game changer!

Reviewed on 01/06/2023

Pros

Amberlo has all the essentials for running my solo law practice. I haven't seen another product out there that can do all the things this can for the price point. The customer service is top of the line and walked me through everything I needed to get started. I am absolutely in love with the client portal and document generation. Being a sole practitioner these features not only make my workload more efficient but also give the impression that I mean business - big business! Which is exactly what I'm looking for.

Cons

It can be a little hard to get your head around some of the concepts and because it's a new product there aren't as many videos/tutorials/general self help information for it. That said, the customer service team is outstanding. Additionally, I couldn't upload my existing excel client list so had to manual input their information which I found very limiting considering how advanced the Amberlo software is and that this is a standard feature in most accounting software.

Alternatives Considered

QuickBooks Online and Wave

Reasons for Choosing Amberlo

Neither Wave nor QB have the range of features that Amberlo does particularly the client portal, and document generation and customer support. I was using Amberlo briefly at a previous employer and I realized that it had more capability that I was using it for. Once I went out on my own I was determined to know more

Switched From

Wave

Reasons for Switching to Amberlo

Once I did the trial again and spoke with the support team I knew hands down that value for money Amberlo was the winner.

Response from Amberlo

Thank you for your Amberlo review! We are delighted to hear that our software has become integral to your practice. Nevertheless, we constantly strive to enhance our offerings and provide even greater value to our clients! We are thrilled to have you as our client and look forward to continuing our partnership!

Ruslan
Ruslan
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Match of simplicity in use and variability in tools

Reviewed on 11/04/2024

Pros

Exceptional billing and invoicing system. It is a very useful tool in evaluating the financial growth of the company. Very useful time management and task distribution options. Also, they do not stop development and upgrades. They are always within one phone call if we need any help. It is very easy and intuitive in implementation and we easily switched to Amberlo from our previous billing system. The use of Amberlo on a daily basis helped us to evaluate our growth and understand our weaknesses.

Cons

It might be beneficial to have more advanced task tracking system

Alternatives Considered

Rocket Matter

Reasons for Switching to Amberlo

More enhanced billing, time tracking, task distribution system for affordable price

Response from Amberlo

Thank you for your great feedback! We're glad Amberlo's billing, invoicing, and time management features have supported your growth. And we appreciate your input on task tracking and will continue improving! Thanks for choosing Amberlo!

Marin
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amberlo experience

Reviewed on 05/02/2024

Amberlo is very useful product with numerous advantages and lots of potentials. We are for now very...

Amberlo is very useful product with numerous advantages and lots of potentials. We are for now very satisfied with Amberlo and we hope that certain improvements in billing and invoicing area would make it even better.

Pros

Amberlo is easy to use and it is reliable. The Client Management section provides many options which all work in practice. Timesheet Recording is simple and fast and offers many automatic options. Review of database of issued invoices is easy and it is possible to be reviewed based on many criteria. Once all billing properties are set, invoicing in Amberlo can also be helpful.

Cons

Generally, an additional possibilities of customization of the processes would be very useful. This primally refers to billing and invoicing section where lack of many simple options and lack of customisation option make the invoicing processes complicated and lengthy and consequently this tool las productive. Also some improvements are possible regarding Timesheet Recording.

Response from Amberlo

Thank you for your review! We’re glad you find Amberlo easy to use and reliable. We appreciate your feedback on billing and invoicing customization, and we’re working on it. Thanks for your support!

Verified Reviewer
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for our in-house team

Reviewed on 29/04/2020

We were able to simplify our workflows, save a lot of time and reduce headaches for ourselves and...

We were able to simplify our workflows, save a lot of time and reduce headaches for ourselves and our customers

Pros

We had to look very closely to find the software that would meet our strict requirements in terms of security and regulations for our contract management needs. We did not want to spend too much time on implementing complicated solutions but we needed a comprehensive tool to manage our customer database and contracts. For our international team the multilingual interface was also one of the key points.

The software is very fast and sleek, not to mention the frequency of new updates and improvements released every month. Their new email management feature had reduced our workload significantly as we did not realise we're spending most of the time on our emails.

Cons

At the moment there's nothing missing for us.

Response from Amberlo

We are delighted to hear your amazing review! Thank you so much!

Dário
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful!

Reviewed on 26/09/2024

Very good, helpful and stimulating.
ToP.

Very good, helpful and stimulating.
ToP.

Pros

Simple and very practical, without any limitation to fill out the form.

Very interactive and with a lot of potential for improvement.

Cons

Translation errors
Need to internationalise

Alternatives Considered

JVRIS EDGE

Reasons for Choosing Amberlo

App designer and intuitive operation!...

Switched From

Matters.Cloud

Reasons for Switching to Amberlo

App designer and intuitive operation!...
Tomasz
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

solid tool

Reviewed on 22/04/2024

good reliable tool, easy to implement and start using

good reliable tool, easy to implement and start using

Pros

reliable, easy time and case tracking,

Cons

some minor solutions for generating reports and how the data is displayed [f.e. minutes are by default converted to 1/100 of an hour, and not displayed by default in hrs and min, you can add time in hrs and min format in addition to the 1/100 - one of the Clients got very upset and claimed that this is not very clear] however those are not dealbreakers and we opted to continue using Amberlo for next year

Response from Amberlo

Thank you for your review! We're glad you find Amberlo reliable and easy to use. We appreciate your feedback on reporting and time display and will work on making improvements. Thanks for continuing to choose Amberlo!

Elizebeth
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Robust system at an affordable cost

Reviewed on 23/09/2024

I am happy with Amberlo as a case management software

I am happy with Amberlo as a case management software

Pros

Cost effective, easy to use for data input and customizable

Cons

Not fully integrated with my computer so I have to drag and drop rather than save directly to the platform

Alternatives Considered

Zola, Smokeball and Clio

Reasons for Choosing Amberlo

To find something more customizable to my needs

Switched From

MyCase

Reasons for Switching to Amberlo

cost effective for my startup business.
Vilija
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review about Amberlo

Reviewed on 23/09/2024

Pros

Your product has made accounting for the legal services simpler and easier, also made invoicing for our clients easier and faster, which is crucial for a lawyer's daily work. Your application allows us to track work, provide reports to clients that are informative and take very little time for the lawyer to prepare. The information in Amberlo is easy to access and quick to learn how to use.

Cons

It would be useful for Amberlo to create tables to keep track of all clients' time in one place.

Aadil
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great first choice for a legal practice management tool

Reviewed on 23/09/2024

I've used other practice management tools before, and Amberlo is the most cost effective yet...

I've used other practice management tools before, and Amberlo is the most cost effective yet provides the full suite of features to make your life a breeze.

Pros

The intuitive design and affordable pricing packages make it a great choice. The client portal in the premium package is fantastic for updates.

Cons

The lack of integrations to zapier and other third party software is a tough pill to swallow. The document registry aspect is a little confusing and I think more detailed online manuals would be helpful.

Alternatives Considered

GhostPractice, Clio and Lawmatics

Reasons for Switching to Amberlo

Amberlo provided all the feautures I wanted across all the other products at a cost effective fee. There were many more products I had to choose from - not sure why they all didn't come through.
Bartosz
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Affordable and powerful

Reviewed on 01/07/2023

amberlo is the best for a buck service to know exactly what you should do with your daily law...

amberlo is the best for a buck service to know exactly what you should do with your daily law practice.

Pros

Lot of features but the app is not bloated. You can trust the e-court implementation. Invoicing is quick and easy and you have powerful time tracking allowing to track the profitability of the clients.

Cons

Sometime i get lost in features. Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.

Response from Amberlo

Thank you for highlighting the pros of Amberlo, including its feature-rich yet uncluttered design, reliable e-court implementation, and efficient invoicing and time tracking capabilities.

We understand that some features may be less intuitive, and we're committed to improving user experience. If you ever need assistance or have questions, please reach out to our support team. We're here to ensure you get the most out of Amberlo.

Ieva
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I can’t imagine my day without Amberlo

Reviewed on 30/06/2023

Pros

Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.

Cons

When I have a fixed fee project I would like to enter it into the system once and them turn on/off the timer whenever I am on it. Now it is not possible.

Response from Amberlo

Thank you for your positive feedback on Amberlo!

We're delighted to hear that time tracking, billing, and invoicing are seamless for you. Your suggestion for improved functionality with fixed fee projects is noted, and we're always working to enhance our features.

If you have more suggestions or questions, please feel free to reach out. We're here to make your legal practice even more efficient.

George
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product

Reviewed on 30/06/2023

Pros

As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.

Cons

There were some restrictions when it came to aggregating time entries, which resulted in more time manually processing documentation

Response from Amberlo

Thank you for your review of Amberlo.

We're glad to hear that Amberlo was the perfect solution for your time tracking and invoicing needs.

We understand that there were some restrictions in aggregating time entries that required additional manual processing of documentation. Your feedback is appreciated, and we're continuously working to improve our platform.

If you ever have more suggestions or need assistance, please don't hesitate to reach out. We're here to ensure you have a seamless experience with Amberlo.

Aleksandar
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect tool

Reviewed on 29/03/2024

Pros

We have been using Amberlo for a year. It is quite easy to use and to navigate. It really helped us with productivity and time/tasks tracking. Dashboard is the most useful feature for me. I can not imagine working without this app.

Cons

Nothing, it is a great app. I think that some features may be improved.

Response from Amberlo

Thank you for your fantastic feedback! We're thrilled that Amberlo has boosted your productivity and that the dashboard is such a valuable feature. We appreciate your input on improving features and are always working to make the app even better!

David
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

So happy to choose Amberlo

Reviewed on 05/07/2023

Pros

The app is really simple to use, super intuitive, and that’s something others don’t have. You don’t need any training with Amberlo as everything goes smoothly from one dashboard to another

Cons

Some Spanish accounting is not included so you are not able to make every kind of kill you would like

Response from Amberlo

Thank you, David, so much for sharing your experience with us. We appreciate it a lot!
Regarding the Spanish accounting requirements, can you email us at [email protected] what you are missing so that we can have a look at it and offer a solution?