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160 Reviews
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and User friendly
Reviewed on 29/12/2021
A very up-to date software full of features designed by the company and the users. A forever...
A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.
Pros
The software is customisable in appearance pricing and gives control to the the administrator.
Cons
Software only allows forward booking of four weeks at a time.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CleanCloud makes sense
Reviewed on 16/06/2021
Pros
Every bit of CleanCloud is customizable and their customer service team is wonderful!
Cons
The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.
Alternatives Considered
Curbside LaundriesReasons for Switching to CleanCloud
The price was more affordable and customer service was great from the start.- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
A disappointing product and experience
Reviewed on 21/10/2020
Overall, the product looks good on the surface but does poorly when put to use for its barcode and...
Overall, the product looks good on the surface but does poorly when put to use for its barcode and garment management features.
Pros
The system has a great way of managing and creating items and orders manually.
Cons
There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.
Alternatives Considered
SPOTIOReasons for Choosing CleanCloud
The previous product had an issue with support communications and no existing barcode system.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best complete software package in market
Reviewed on 29/09/2020
Its good so far.
Its good so far.
Pros
First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.
Cons
Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SUPER GOOD
Reviewed on 09/08/2021
VERY GOOD SYSTEM
VERY GOOD SYSTEM
Pros
EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.
Cons
sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.
Alternatives Considered
Easy PDF- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Laundry Software that's got me in a spin!
Reviewed on 28/11/2018
Like any decent software you'd expect it to transform your working practices but my oh my we could...
Like any decent software you'd expect it to transform your working practices but my oh my we could not live without Cleancloud. We found the software by chance and since the day we got involved with the lovely crew at Cleancloud we have not looked back. Nothing is too much trouble.
Love their pragmatic problem solving attitude when we have spoken to them about various proprietary requests that they have always managed to handle.
The software does everything I could possibly need and more and my staff find it simple enough to use. Its elegant will cater for all my needs as my business grows
LOVE LOVE LOVe
Pros
Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical
Cons
Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding
Reviewed on 13/10/2020
It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been...
It’s been amazing - they really care about my success and [SENSITIVE CONTENT HIDDEN] has been amazing through the on- boarding with me.
Pros
Ease of use , support , willingness to change and adapt to requests or idea, functionality.
Cons
What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love this software, it made my life so easy with the online booking facility.
Reviewed on 09/07/2018
Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly...
Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.
Pros
Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.
Cons
Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.
Text credits are bit expensive.
If the app has push notification facility that will be great.
Also if the app has some images of garments facility it will be better.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Clean Cloud review for Krispy Kickz Sneaker Laundry
Reviewed on 04/05/2022
Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamline...
Predominantly we aim to be more efficient within our business and Clean Cloud adds a more streamlined approach to our processes therefore providing better service offering to our customers.
Pros
Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.
Cons
Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.
Reasons for Switching to CleanCloud
Complexity and cost to implement.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best epos for dry cleaners and laundries
Reviewed on 29/09/2016
After investigating the various options for my commercial laundry. CleanCloud offered the best...
After investigating the various options for my commercial laundry. CleanCloud offered the best solution. It's innovative and being cloud based it is convenient. Although it isn't perfect, yet. There are some integration limitations with other accountancy apps. It is however, being constantly updated and new customer led features are being added. The customer service is excellent! I would highly recommended CleanCloud, you certainly won't find one that's better for the money, we would be lost without it.
Pros
Cloud based.
Great value for money
Really aids workflow and staff management
Customers like getting emails, brings the dry cleaning industry into the 21st century!
Cons
Can be a bit clunky in its operation
Some extra accountancy features would be good.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Soap and Bubble Wash House love CleanCloud
Reviewed on 24/10/2016
The CleanCloud system has been a massive boost for our business .. implemented the system early...
The CleanCloud system has been a massive boost for our business .. implemented the system early this year (2016) and it has underpinned our business growth and development...
Our staff love it, the clients can see we are far more professional and from a business management perspective I can track the results as they happen ...
We have been able to use the data to develop our strategies & go forward direction
Customer service is great & we have worked closely on developing specific solutions for our business ...
Would highly recommend David and the CleanCloud team (Simon, Peter & crew)
Many thanks
Pros
Adaptability that allows us to customise for our specific needs
Cons
Its early days and its come along way in the 10 mths we have been using the system ... the development of new features have flowed consistently
The only challenge is the QZ tray for linking to printers ... but this is seemingly a challenge with all cloud systems ...
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Extremely happy with CleanCloud
Reviewed on 16/03/2022
The support staff is great. Any issue I’ve encountered, which has been very few, has been taken...
The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.
Pros
Ease of use for all employees. My customers absolutely love the text message reminders on order completion.
Cons
I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product with unparalleled service and support
Reviewed on 21/01/2022
as i said, good software with amazing support above and beyond what anyone could hope for
as i said, good software with amazing support above and beyond what anyone could hope for
Pros
This software runs our business but we have had issues with browsers, operating systems and printers ....
basically i was out of my depth.
the engineers at CleanCloud worked on helping me resolve the issue with the printer above and beyond what i could have ever expected. timely support so i can get get on with running my business
Cons
my inability to configure the 3rd party printer
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clean Cloud saved me TIME
Reviewed on 13/01/2022
Excellence experience. They also submit suggestions for improvements for features that they do not...
Excellence experience. They also submit suggestions for improvements for features that they do not offer.
Pros
Order and customer tracking and inventory is the best use for us.
Cons
There isn't an option for international payments. Once that feature is added I will definitely use it.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing value
Reviewed on 12/10/2020
Working with Clean Cloud has been the best experience when it comes to cloud software for the...
Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business. We have tried numerous products and no comes close to the quality, features and pricing provided by Clean Cloud.
Pros
Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.
Cons
The software needs internet access at all times to work reliably.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
good experience so far! very responsive and helpful team
Reviewed on 19/09/2022
Pros
All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.
Cons
Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clean cloud Review
Reviewed on 30/07/2022
We have solved our point of sale issues by using clean cloud, and the pick up and delivery option...
We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business.
Pros
The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out
Cons
we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Could be cheaper for African users
Reviewed on 23/06/2022
Was suitable for my business in the beginning but became complicated and expensive overtime.
Was suitable for my business in the beginning but became complicated and expensive overtime.
Pros
The accessibility from any device although they could improve the mobile version.
Cons
The cost of purchasing sms units is too expensive.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CleanCloud Review
Reviewed on 05/10/2020
It’s pretty good.
Phone customer service & tech support would make it even better.
It’s pretty good.
Phone customer service & tech support would make it even better.
Pros
It’s easy to use
It’s easy to manage
It’s easy to make changes
Customer support by email only.
Cons
Cannot call customer support.
Text messages do not provide customer phone #
Customization of auto text msg go through vendor
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
MikaClean
Reviewed on 27/04/2022
Ovarall very well.
Unfortunately the training and updating are in English
Ovarall very well.
Unfortunately the training and updating are in English
Pros
Factory and statistics system. Easy to work.
Cons
The webinsr en English. For us is preferred in Spanish.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Dry Clean software
Reviewed on 25/03/2019
Being able to communicate with our clients, and outsourced work, along with keeping tracking of...
Being able to communicate with our clients, and outsourced work, along with keeping tracking of finances and incoming moneys is such a seamless feature of this program. It was really great to see it in action.
Pros
I really liked this software. I used it for a short time under its Free Trial (14 days). It is easy to use, and very organized. Best of all the clean look of the program makes it very easy to select items, specify the process it will undergo. The customer organization is really great - one is able to email clients and keep track of their orders very clearly. Everything about this software allows for an all around understanding of finances and procedures.
Cons
The only setback for our small business and the reason we opted to not continue to use it was the price. When we can increase business and generate more clients, then I can see us switching to this beautiful software.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CleanCloud
Reviewed on 07/02/2022
Im so satisfied
Im so satisfied
Pros
Its' very easy to use ang friendly user
Cons
I actually like this software even our new staff can learn fast.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 09/10/2020
Overall it has been very positive
Overall it has been very positive
Pros
It is very user friendly and easy to figure out.
Cons
I use it primarily for wash and fold laundry. I wish I could customize it a bit more to our work flow to make this wash s as HD fold process less administrative. Also the website doesn’t allow for an individual customization or design.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
covid support
Reviewed on 01/10/2020
good overall experience
good overall experience
Pros
During covid, cleancloud could have supported the clients more as the sales dropped significantly. The 50% discount was not enough at all specially for small businesses.
Cons
The features are satisfactory for small businesses.
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Simple yet powerful software
Reviewed on 15/08/2016
Excellent software, easy to use and manage. Very easy for all staff to learn and very intuitive. ...
Excellent software, easy to use and manage. Very easy for all staff to learn and very intuitive. We absolutely love this software. Great that we can manage from any of our computers and even our phones / tablets when on the go.
Pros
The best thing about the software is how simple it is to use. All of the information is there at your fingertips. Easy to manage also, so our time is spent not updating / learning the computer system but doing what we do best (laundry and dry cleaning). The price of the sofware is very reasonable and the support we receive is second to none. All the support guys are extremely helpful, quick to respond and really know their stuff.
Cons
I feel the delivery scheduler could do with a little more work. However I know this is a brand new feature and hasn't long been implemented so is still work in process.