
Overall rating
Filter by
Company size
Time used
209 Reviews

- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Promo by Slidely is the Perfect Tool for Creating Facebook Ad Videos
Reviewed on 08/02/2018
Promo by Slidely allows me to make quality videos for my Facebook Ads auickly and easily.
Pros
What I like most about Promo by Slidely is that it makes perfect videos for my Facebook Ads. I don't have to worry about format or file size, they just work. Promo is simple to use, too. In minutes someone can go from a complete novice to a seasoned pro using this application.
I like that it handles both rectangular and square video. This way I can use it on both Facebook and Instagram with ease. The audio library is impressive. The selection is vast and the clips are easily sortable so I can find what I want. They're also available in various lengths and are easily edited for the perfect duration.
The biggest reason why I use Promo is the video clip library. They have a huge library of top quality video clips to use in your videos. This is the main thing that sets Promo apart from services like Animoto.
Cons
What I like least about Promo is that I cannot use more than one clip in a video and I can't make long videos. I have to use their stock format and length. This works for a lot of things, but it really limits my creativity.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
'A dynamic platform to create your dream content'
Reviewed on 16/09/2020
As I stated, I like to use this tool so, my overall experience with Promo.com is wonderful. This tool makes my job super easy.
Pros
I am using this tool for a long time and I really enjoy working with Promo.com. This is an amazing resource that allows you to create wonderful videos even if you have a small budget. They have a lot of the latest features and functions which is totally helpful to be creative with your editing. Promo.com has a massive collection of video clips that are really wonderful. I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish, social media ads, and more. I like to use huge collections of templates.
Cons
I use this tool regularly and I create a lot of content but sometimes I observed that glitches occurred with my content. Which was really disappointing. I think they sould work on this.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible service and staff is VERY unhelpful
Reviewed on 30/03/2022
I contacted the Promo team countless times, because their videos just would not download and elements would load incorrectly for me. When I wanted to cancel, they offered to downgrade my account so that I would pay less. When they downgraded my account to $20 instead of $50, I not only still had technical issues, BUT Now I couldn't even use PREMIUM videos, even though in my account it said I had 66 premium videos to use. I even sent them a screenshot. WTF. I am so mad. I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. TOTAL SCAM. DON'T SIGN UP.
Pros
Premium templates are good, but way too many technical issues. I can't say anything good about Promo.
Cons
TOTAL SCAM! Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're ready to publish, it won't publish. Customer service was not helpful.
Response from Promo
Hi Marina,
Thanks for reaching out, we are sorry to hear about your experience and would be happy to take a look into your account to help out. We were unable to locate your account.
Can you email our team at [email protected], and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?
Thank You
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Careful
Reviewed on 14/04/2021
Costumer service is horrible. They do things via chat they do not have some one your can reach to talk to about billing. I followed their directions to cancel and they still charged me. My bank gave me back my money but they recharged and said that the bank investigate d and said it was valid when I contacted my bank they said no it was a recharge and promo needs to return it. They do not talk about accounts for 30 days which then they keep your money. They recharge untill they get payment and keep telling to talk to your bank. Use another product this one make your videos feel fake.
Pros
Easy to login On our computers and laptops.
Cons
Editting : no hold and drag which made things time consuming.
Response from Promo
Hello,
Thanks for reaching out and to further explain when a payment dispute is opened with the bank, we freeze use of the product until the banks complete their investigation. After the investigation is completed, if the charge is considered valid the funds are provided to our company and if the charge is reversed the funds are returned to the customer. After investigation, the banks deemed the charge was valid and we double checked to confirm they reviewed full evidence from both sides. For further clarification, I would suggest double checking with the bank on how they reached their result and if we can further help out just let us know.
Thank You
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Promo.com is brilliant for driving awareness of your company.
Reviewed on 26/05/2019
I use promo.com for generating awareness of our new services and sending people to our website for conversion. I also use the free version to teach my college marketing students to create videos for their own future jobs or businesses.
Pros
The variety of videos offered is incredible. The search features are highly accurate in terms of meeting my needs. As a former advertising executive, I love the fact that I have professional videos for my mental health company in a fraction of the cost and time. The longest a video has taken me to create, with myriad alternatives is 3 hours. I usually create within two hours. Here's an example: https://promo.com/share/5ce6ce1c861eda3c9f78c4d0?utm_source=single_shared_link
Cons
Not much to dislike. They are continually adding new features.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Amazing fast way of video making.
Reviewed on 19/05/2020
It is really fun. I am getting in love with promo.com and with its customer team. [SENSITIVE CONTENT HIDDEN]. Amd more . They all take care of me like a famiky when ever i want help they are always here for me. Thank you pormo for excellent work.
Pros
It is amazingly fast to make video on promo.com excellent quality videos and photos to use. Good legal music to use. And excellent online customer service. I get help when ever i wanted and its amazingly fast costumer service i did not see anywhere else. I like promo because of its fair services.
Cons
Quality sounds ambience and music should be included more .it should be added more frequently. Same for video too.tampletes ,fonts style should be added more. Sometimes it looks like same thing when it comes to writing and tampletes. And should be added more ready made biographic content .if i want to make my biographic video so it should be ready made so i put my self and my work to get my biographic video ready in minutes ..i will be happy to see more varieties of videos in more category.i wish to see all these too soon.

- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great (and easy) to deliver a single, short concept or message.
Reviewed on 03/08/2018
My experience with the tool is positive -- mostly because the overall design is simple and single-minded...almost a templated use-case. Hard to go wrong. The customer service was helpful and capable when I had inadvertently created two accounts and needed them merged. Also, when I was behind schedule they allowed me to suspend my account (and payments!) for three months while I caught up. Very nice of them.
Pros
This tool allows you to basically use existing stock video, add your text messaging and music, to make a short video. THe obvious point is that it is really-really easy. Click on a video, type two to four short messages, and they are displayed in an overlay, and pick your soundtrack.
The entire process 'might' take 5 minutes. (If you're indecisive you could spend far longer selecting your video and soundtrack.)
Cons
Don't look for multi-layered messages or complexity. These are short videos, intended to punch a point home with a metaphoric video and a soundtrack that supports (or at least doesn't detract) from the message. You can use this for 'awareness' or advertising -- but its far from being an explainer video. The subscription is also pricey for what you get. But there are a lot of videos and soundtrack to choose from. I just wish more of them were directly applicable to B2B selling.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unethical conduct in billing
Reviewed on 11/01/2022
They dropped their price by about 60% because the rest of industry offered the same service for that price point.
They auto renewed us for the full price. Then when we said cancel it, they offered us a "discount" of the amount they never should have charged.
They asked if we wanted the discount deal or cancel, we said cancel. They said "too late" you missed the cut off, read our policy.
We are done. We will not do business with a company that acts this way. They got to keep our money but we are not using their service.
Pros
The ease and product were equal to others in the industry.
Cons
Their customer service and business ethics.
Response from Promo
Hi there,
Thanks for reaching out, and we would be happy to take a look into your account to help out. We were unable to locate your account.
Can you email our team at [email protected], and we will answer within a few minutes, our support team is here 24/7 to provide immediate support?
All monthly and annual plans can be canceled from within the billing section of the website if you decide not to continue.
Thank You

- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Promo videos with Promo
Reviewed on 15/10/2019
Exciting! I love being able to take an idea and translate it into a video. Visual presentations are a driving force in today's marketing game and Promo let's me play with the big dawgs.
Pros
This software is very easy to use. Straight forward editing options as well as a huge selection of stock videos and images.
Cons
Limited fonts, this is a personal preference con. I'd like to see a few more font options and maybe some different animations for said fonts.

- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool hope it gets better!
Reviewed on 13/07/2018
More attention to our posts
Pros
I really like promo. Our little business has received a lot more attention when we promote with video. Adding witty copy is fun and engaging, I really like doing marketing with this program!
Cons
On the downside, their music selection is still not great, especially the soothing, Spa-like stuff that we sometimes need, but I anticipate their music library will grow over time.
- Industry: Insurance
- Company size: 2–10 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Asset for Our Marketing & Branding
Reviewed on 14/05/2020
From day one I was able to create some great content. When I log in there is usually already a message I want to convey. The template library has more often than not given me ideas on how I want to convey that message. Over the last two years, Promo has helped me create professional content which has reached my target market, helped me to both create brand recognition and accomplish our marketing agendas. The number of compliments I receive on our videos is amazing. It's a great tool which I don't see not using well into the future of our organization.
Pros
Promo templates provide great baselines for creating content. Just recently all I had to do was brand a template and go. But generally, it is an easy to use software which enabled me to expand our brand and communicate our message in the most cost effective manner possible, while providing a high quality presentation. Which as a start-up company is very important.
Cons
Honestly, for the price, ease of use and functionality. I don't have any cons. This has been an incredible asset for my company. If I had one issue, I wish we could replace the green screen with images. But outside of that no issues.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way to express an organisations identity and message.
Reviewed on 27/10/2020
Being a small business and always struggling with funding advertising and promotion I love that I have control over spreading my message to the world and being able to do this in a cost effective and creative way.
Pros
I love the fact that they listen when you suggest something. For example there used to be a limit on the number of videos you could create per month which irritated me. But now they are unlimited which is great. Sometimes I use make videos all the time - when I am feeling super creative - and other times I don't use it at all because I am just too busy. But other times I use it a lot.
Cons
In a perfect world I would like to be able to make longer vids and possibly put voice overs on them but as far as short sharp message vids go - can't beat this program.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's All In The Details
Reviewed on 01/02/2021
They are responsive, full of integrity, cutting edge and the customer service is a straight 10 !
Pros
Focused on details. They THOGHT "How can we make this the easiest, simplest and best priced video platform ?" and THEN they went and did it...
Cons
No many... I guess the only real "con" is that most people will use the same hot videos that everyone is using.
HOWEVER, with the ability to BRAND, upload your own fonts AND do filters and change the music ...I can not really see how that would affect me.
Response from Promo
Thank You Daniel for that great review!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Features severely limited.
Reviewed on 24/11/2020
I think they have a good concept, but they are far from being user friendly and too limited to be valuable. Too many other services that can provide better services.
Pros
For simplistic videos it is OK. Good variety of videos.
Cons
When then went to their premium video selection, some videos can cost multiple credits. Same videos are much cheaper elsewhere. Cannot upload quality videos without a headache. Even after speaking with tech support they wanted me to upload my video to a third party so they could check it out. I don't have time to mess with this program. With newest upgrade, previous videos can no longer be accessed because of the new system. Total waste of years with this group.
Response from Promo
Hi Lonny,
Thanks for the feedback on the simplistic and good variety of the videos. Sorry to hear you had an issue uploading your own content and I will reach out for the file to see what the issue may have been.
Thank You
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplicistic, Elegant, & a Staff Who is Beyond Exceptional
Reviewed on 06/06/2019
Connecting to those who are always bombarded with ads and pressuring marketing campaigns, Promo allows the 100 Year Lifestyle to connect beyond the traditional "buy me/here's a discount" ad and rather towards a more organic conversation through videography. This is the future.
Pros
For those just getting started in the editing world, this platform gives space for innovative expression, marketing, and connecting to more people in a world that is open to listening. By using software like Pinnacle Studios in the past, I find myself very impressed when another editing software, such as Promo, that offers a template-based platform for the creative audience. I love this program for its ability to make people laugh, relate, and tune in for a moment of energetic exchange.
Cons
I don't always appreciate a glitch here and there because I use this software so much. Yet, when I do experience a glitch, the team is ON IT... Like asap and they make you feel supported throughout the instant messaging.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good alternative to advanced video editing tools
Reviewed on 31/05/2022
We are one of the most popular automobile brands and have an active social media account with millions of followers. We need to maintain consistency when it comes to video creation. Consistency can be in the form of branding, tonality, fonts, overlays, etc. With Promo's brand preset features we can easily do this.
Pros
1. A person with zero video editing skills can also get started
2. You can make videos from scratch in less than 15 mins
3. Completely online platform - no need to download anything
4. Very easy to use. You do not need to watch any tutorials to get started
5. Option to choose from multiple templates (5000+)
6. They provide a free content calendar with templates
7. Templates available in multiple dimensions
8. You can integrate with social media handles and publish videos on social media directly using the tool
9. Since social media integration is possible they can help you with insights to select templates that are trending
Cons
1. Very expensive (cheaper alternatives are easily available)
2. If you want to make personal videos like birthday invitations then you do not have a lot of templates. Their focus is more towards social media creator
3. Video rendering time is a bit on the higher side
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pumped on Promo
Reviewed on 18/06/2019
Promo has helped our marketing team save time while driving traffic through our social platforms. We ran into some problems with our billing and the Customer Service team was outstanding. They went out of their way to accommodate our situation and were more than fair with the resolution. We recommend Promo to fast-growing businesses who want to save time while offering high-quality promotions and advertisements.
Pros
Ease of use and speed of content creation for our team.
Cons
We wanted to add our own videos on occasion, then Promo added the feature! No complaints but we always appreciate more video download options.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great to Get You Started Fast
Reviewed on 25/05/2020
Though a bit limited - it's still a great way to get off the ground quickly with your message.
Pros
How quick and responsive the application is.
Cons
A bit limited with some functions.... also, the library of videos are not really diverse... they much of the same feel/mood/look.
Alternatives Considered
VimeoReasons for Switching to Promo.com
price/ alternative pay plans- Industry: Retail
- Company size: 2–10 Employees
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Pricey and not enough options
Reviewed on 16/05/2018
We got some good ideas but could not implement them.
Pros
I love the idea of throwing together a video for our customers, quickly. Also love the calendar suggestions for Promos to run. A lovely place to start coming up with ideas!
Cons
I know their pricing is comparable for others like them, but whew! That's more than we pay Shopify each month. And not all of our ads would be video.
So a slow month, where we only needed one video, would be a waste of capital.
I did ask their customer service for a pay as you download option (and it Too way to many tries to get a direct answer, which is why I gave them 3 stars for customer service) but you can only download if you have a subscription. So the try for free is not true. You can play with the editor for free. But as most said, it's nothing fancy. Instagram videos Perhaps some options for small businesses would be a good idea here. Love the convenience but hate the price, when we have so many other things we need to spend money on.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nonprofits and Promo
Reviewed on 21/11/2019
Even though Happy Jack Cats, Inc. is a nonprofit, we still need powerful marketing materials. Our very existence, and the lives of many animals depend on our being able to fund raise effectively. Sophisticated materials keep us from looking unworthy of donations. Success breeds success. Promo makes it possible for us to look good and, consequently do good.
Pros
I appreciate the ease of use, the variety of clips, and the numerous, fantastic music choices. I'm not a videographer, and do not have sophisticated equipment or software for making great videos. Promo does everything for an unskilled user like myself, plus my organization, a nonprofit kitten rescue, does not have the funds for the hiring of skilled people or for expensive software and hardware. Promo offers fun, high-end quality clips which are applicable to my cat rescue. The software is easy to use and the learning curve is short, so I was able to quickly put together a video asking for donations on #givingtuesday 2019, that I'm proud of.
Cons
I have yet to find a problem. If I do I will share it with Promo, and I'm sure their team of experts would address it.
- Industry: Retail
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
About as quick and easy as it gets for video editing
Reviewed on 23/06/2022
We use the software to crank out quick little videos to use on social media and PPC ads.
Pros
The video templates are super easy to use, and the video asset library is extensive. It's easy to upload your own video and combine that with stock footage and in just a couple minutes, you have a professional looking video. Also, it allows you to export the same project in multiple aspect ratios for stories, reels, square, landscape, etc.
Cons
The built in templates are both a blessing and a curse. They are great when you are willing to work within their frameworks, but if you'd like additional customizations, Promo is not as flexible as a traditional editor like Adobe Premiere.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I just love Promo!
Reviewed on 25/03/2019
I just love Promo!! I'm been in marketing for many years, and paid awful lot of money for content creation, and especially video productions. Promo gives me a quick and cost-effective alternative.
Love it, love it, love it.
Pros
In the history of online videos it has never been so easy and affordable to create marvellous video clip as it is with Promo. With its broad library of videos and many editing options, my team and I can create high-quality videos that serve our brand and business well in a fraction of the cost and time it would have taken us with human service providers.
Cons
The pricing model is somewhat unclear, but either way it's worth it...
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Look at Promo when you want to make short commercials
Reviewed on 23/09/2020
I am not currently using Promo but had used it to make dozens of videos to promote various products for my clients. Overall I was quite happy with it and would not hesitate to use Promo again when the need arises.
Pros
Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for your business or personal use. Adding music/sound and text onto the video is not only essential but it is done very easily.
Cons
I would like more text font options (or the ability to upload custom fonts). At times editing a video (splicing it) or joining two videos was a challenge.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Some content is better than others
Reviewed on 16/09/2020
Overall, I enjoy using it, but the quality for the price and the price structure is a bit frustrating at times.
Pros
I like the variety of videos available and the ability to crop them in different formats. It's easy to use and pretty plug and play.
Cons
The free videos are pretty cheesy. Some templates aren't thought out well and I found a few with typos. It doesn't feel like a true marketing team was behind the content/copy of their templates. Some are better than others, but I wish they put a little more thought behind their copy.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the product of the year for our team! WOW!
Reviewed on 31/12/2018
Promo by Slidely made us into professionals and we were able to make as many videos as we want and need without hiring a professional team, thus enabling us to be much more agile. Unlike most other video making sites, there is a wealth of stock video and photos available... not like other sites where you think you found the final price but you are required to keep upgrading for the best stuff. It is really, really, really great.
Pros
Promo was the greatest thing our team found. We have been going back and forth for months about how we will launch a promo video, and I went ahead to create one via slide.ly... wow! It was so easy to use, made me feel like a professional. The videos and photos in stock are incredible. We got so many compliments on the videos we produced. Most of all, the team is amazing - helpful, nice, fun. Highly recommend!!!
Cons
Dont have anything to write here. Had such a great experience