WebTitan

4.5 (257)
DNS-based web filter, malware/phishing protection & security

Overall rating

4.5 /5
(257)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.5/5

96%
recommended this app
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257 Reviews

Miguel
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I use the SpamTitan Cloud. I like it! Low price and powerfull anti spam

Reviewed on 14/02/2018

Stop receiving spam!!

Pros

It's very effective
You have a great anti-spam at low cost
License by email is great
Filter rules is easy to use

Cons

Very hard to find my subscription (expiration)
Spam list is slow during daytime
Can't block recipient (If you delete a mailbox, but someone continue to send at this mailbox it count for 1 license)
UI only in english

Michael
Overall rating
  • Industry: Utilities
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Delcora Review

Reviewed on 13/11/2020

My overall experience has been positive. There aren't to many false positive pages being blocked, which I expect there to be some. Allowing websites through the filter is quick enough that I don't get complaints.

Pros

The biggest pro I have is the app for laptops being off-network. I have tried many other products and this is a feature they had, said it works but it never did. I finally found an app that works and it works well. The other pro is many other products I used tried to stuff as many features in as they could, however for-getting the big picture is to filter internet traffic. WebTitan focusses on filtering the internet traffic and thigs seem to be designed around it.

Cons

The one aspect of the software is changing the dns setting in order to recognize user names.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Very average product. Works fine, but feels very dated in usability and interface

Reviewed on 09/02/2018

Less spam, since O365 spam filtering is woefully inadequate.

Pros

It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

Cons

The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI.

Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

Henry
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Positive experience

Reviewed on 06/11/2020

My overall experience with the software is very positive as with the whole site on one blocking system, but with instant access for staff with their PIN codes, it is a very quick, easy system to use. The main issue being end users keeping their PIN secure, however it is easy to see when the PINs were used and who they are linked too.

Pros

When using tis software in education, it can be difficult with blocks and filters. As an admin, you have to constantly add websites to black and white lists to block and allow a variety of different sites. As well as the usual block all that contain.....you can select individual sites, however with the function of adding a PIN for staff to allow then access to a site for an hour, this takes the workload off myself, but allows the teacher to get on with the task at and not disrupt the teaching of the student.

Cons

With the initial set up of the software, we had some teething problems, but the support staff were very useful in supporting the setup. The layout of the portal itself is a bit "all over the place" and not as logical as I would hope, but after a few clicks and getting use to the interface, you can do everything you need it to do.

Alternatives Considered

Trellix Endpoint Security

Reasons for Switching to WebTitan

Main reasons were price and power of the software to block sites before they even come on site.
Cody
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OpenDNS features without the Cisco pricing

Reviewed on 05/11/2020

I have had nothing but good experiences with WebTitan. This includes support and billing services as well as product functionality.

Pros

We replaces an onsite Barracuda webfilter 410 with the WebTitan service and did not miss a beat.

Cons

What's not to like. No hardware to maintain, simple setup, more than adequate reporting, similar feature list to competitors.

Alternatives Considered

Barracuda Web Security Gateway

Reasons for Choosing WebTitan

Retired a physical Barracuda Webfilter 410 after 5 yrs.

Reasons for Switching to WebTitan

WebTitan was an easy choice after comparing features and pricing.
Jill
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

WebTitan Performance

Reviewed on 16/07/2021

So far so good!

Pros

Recently switched from an appliance system to WebTitan. I love the cloud setup!

Cons

If I had one thing I wish I could do, it would be to copy an existing policy to create a new one. In some instances I want to create a specific policy for a team with only one or two changes from the base policy. Would make it easier than having to recreate the whole thing each time.

Steve
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lovely web access control tool

Reviewed on 29/01/2019

Pros

Webtitan is a truly powerful and feature rich software. Some of its best features include the ease of setting it up, its ability to filter encrypted connections, the ability to filter specific url their fantastic customer support.

Cons

There's a lack of flexibility with the reporting.
Spam pass through occasionally.

Brandon
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DNS filtering is a key component to first line defense

Reviewed on 23/08/2022

This product has help us thwart incoming attacks by limiting exposure on initial domain name searches.

Pros

The ability to monitor DNS traffic both onsite and remote locations. The ease of installation and the ease of management.

Cons

Would like to see better reporting tools and bulk download of logs.

Randy
Overall rating
  • Industry: Internet
  • Company size: 1,001-5,000 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most fundamental, widely used robust and effective system

Reviewed on 17/01/2019

If I talk about my overall experience, I would say WebTitan is outstanding software that helps me a lot in minimizing viruses.

Pros

The thing I like most about WebTitan is that it is extremely easy to use and configure. I like its' clear interface. It let us block malicious content and spam easily. It is no doubt an amazing product helping us a lot in kicking out harmful bad stuff. It is helpful in integrating with other network simply. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution.

Cons

There is not anything to dislike about WebTitan as it fulfills all the needs of our company. I never face any problem whenever I use this product. It is a flawless app with lots of benefits. It has made my work easier for me.

Joshua
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Web Titan is Awesome

Reviewed on 25/07/2022

Awesome software for the price

Pros

Able to block sites that users should not access.

Cons

No cons, the software works great and is user friendly

Bradley
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product - Easy to implement!

Reviewed on 08/07/2019

So far, for the price, the software has exceeded our expectations. We have already implemented the remote agents to over 100 machines.

Pros

I love the ability to utilize the remote agent to allow computers to stay under our company's web-filter policy while working remotely.

Cons

The only thing that we dislike so far is the fact that it can sometimes take hours for the policy changes to take effect.

Syazila
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Really excellent in securing internet activity

Reviewed on 24/06/2021

WebTitan is my fast solutions for securing and shielding my internet connection health and preventing my computer from any attacks from spam and malicious attack.

Pros

I really like that WebTitan is working for me both for my work computer and my personal computer. It help me filtering the internet activities and blocking any suspicious traffic that my computer connect on. The GUI is really easy for a non technical user to implementing it in their system.

Cons

WebTitan support team is really passive and lacks of medium that they offer for us to connecting with them. I can only contacting them by email, and no other medium are available like phone number or live chat are supported. They should improve their support option.

Brian
Overall rating
  • Industry: Insurance
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Webtitan Cloud Good For the Cost

Reviewed on 05/11/2020

Inherited product when starting new position, overall happy with the product and cost is on the low side. Features seem to be better in some of the other offerings we are evaluating, Cisco Umbrella as an example.

Pros

Cloud based management with proxies onsite. Easy to change rules and allow one time access to blocked sites for approved use. Logging is good.

Cons

Remote users, laptops and home users are not protected when off company network. Relying on the proxy servers as dns servers works great when onsite. Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Webtitan - works well but hard to troubleshoot

Reviewed on 12/11/2020

Pros

It seems to work as advertised with very little management of it.

Cons

Troubleshooting through history is very limited. Without setting up a syslog server to send logs to, it only has it's history page to look through. Within this page:
- I can only filter by day, but not using a specific time range in that day.
- I cannot search by destination using the FQDN, although it gives the field
- I cannot filter by Effective Policy
- I can filter by user, but due to the setup on the site, much of the user shows up as Anonymous
- There is an export feature, from which I can use Excel to do my searches, but it only exports the records visable on that one page. With the amount of endpoints I'm using, that is only about 6 mins worth of logs.

Lee
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple and Easy to Set up DNS and Web Monitoring Solution

Reviewed on 20/10/2021

Overall very satisfied. For the price point, I don't think it can be beat.

Pros

Fairly simple setup, easy to use and maintain, effective, and customer service has always been great.

Cons

Sometimes users end up with multiple profiles in WebTitan due to the way roaming laptops work. That's not necessarily WebTitan's fault but it's still annoying.

Sobek
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Once set up all is working as it should.

Reviewed on 07/02/2018

A great web filter. It keeps our network safe from threats. We get blocking done to anything that can cause damage or anything that may be inappropriate.

Pros

Good experience from end to end. The Sales and Engineers went above and beyond to support implementation and set up.

Cons

Not quite as easy to set up as we'd like, but certainly well done once you get it going. The impressive platform, technology, and support services, alongside being Cloud-based and with an excellent roadmap for innovation. We would have no hesitation in recommending to other companies.

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than I expected.

Reviewed on 12/04/2019

This is a great product and solution 10/10.

Pros

Very simple setup, migrating clients from the old service was extremely quick and on boarding of new clients is just as quick.
The reporting features are easier to configure and the information is presented in a much better format.
Content filtering includes the ability to block ad domains, granted this doesn't catch every ad site but enough that it makes a difference.
The best part is the free support. Tickets can be opened by a phone call or through a web portal. I've gotten rapid responses and quick resolutions to any request I've made.

Cons

I've really been racking my brain on this one and I can't thing of anything I, my company, or my clients dislike about this solution.

Dalton
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I needed a spam filtering service for our nonprofit's website.

Reviewed on 13/02/2018

Pros

The software works behind the scenes, allows me to add sites I want blocked, or choose from lists generated daily (as spam comes in), and block them as desired. I also can release or whitelist based upon my desire to see more info from the blocked email.

Cons

Kaspersky has a bad reputation in the USA. I have sent a question to the company about this, but received no response to date.
This software uses their tools to do its work. Also, some emails I want to see come through, and then in the reply thread, an email that has passed to me gets blocked as the original sender replies to me. Then I have to look for it, whitelist it, (sometimes even copy / paste that email address in my approved senders list) to ensure the thread to continue.

Paul
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simply works...

Reviewed on 09/02/2018

The main benefit is having the confidence that the product will perform the needed job without constant attention and/or tinkering.

Pros

Does it's intended functions, Does it very, very well, and requires minimal hands on time from IT staff. Overall, a highly satisfactory product.

Cons

Initial configuration can be a bit time consuming, but that's more due to the nature of the product and function than any deficiency in Web Titan itself.

keith
Overall rating
  • Industry: Medical Practice
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall its been good

Reviewed on 06/02/2018

Filtering users from bad websites and ease of usage

Pros

Its easy to use . Web filtering is easy to turn on and off. User imports are simple too. Customer support is been good.

Cons

The reporting part is not nearly as good as Websense product was. Its not even close. . Also we cannot filter individual users for more than 1 ip address to bypass the filtering which is a big pain point for us.

Amanda
Overall rating
  • Industry: Libraries
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hitting all the marks!

Reviewed on 10/05/2021

Web Titan keeps us within CIPA compliance while also keeping us within our budget.

Pros

Web Titan is used on our patron computers within the library. It is CIPA compliant, and once installed, it basically runs itself. It keeps people safe when using our computers and offers us the freedom to pick and choose what is blocked.

Cons

Paying our annual dues was confusing for the city clerk who mails payment by invoice instead of credit card.

Curtis
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

1st year with WebTitan

Reviewed on 09/11/2022

Pros

It is very intuitive once it is all set up. The #1 pro is that it also blocks the wifi network. most types of software like this does not with out some complicated setup.

Cons

It has a few hiccups. Especially with the remote setup. The #1 thing I wish it did, and would be the only reason I would go to something else, is I wish it tracked Bandwith usage.

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good product and easy to setup and use.

Reviewed on 09/02/2018

Safer web surfing

Pros

Configuration. It's easy to setup and it just works. We have a central internet port and all our traffic goes through this port. So our web titan looks at all the traffic passing through.

Cons

I would love to see domains blocked based on their age. If the domain is less than a year old block it.

Baleseng
Overall rating
  • Industry: Media Production
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It has helped with my Internet usage, help to cache and control which websites are allowed.

Reviewed on 06/02/2018

Webdownload management, quick proxy cache.

Pros

Webfiltering and it works nicely with Linux. Web interface friendly and easy and friendly to use., nice reporting and real time activities.

Cons

It causes the application Linux operating system to freeze. I have to restart the OS but this happens on Vmware.

Ryan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software for a reasonable price

Reviewed on 06/02/2018

Pros

It works. Very stable. Very configurable in what we need it to do. Cost is extremely reasonable. User friendly.

Cons

Their doesn't seem to be a whole lot of updates or improvements since purchase. I would like them add new functionality and/or improve the usability/navigation.