EmailOctopus Reviews

I love the email editor because it allows you to build both HTML text and simple plain-text emails. Also, it's affordable. Their customer support is also outstanding. Whenever I have questions they will answer them accordingly.

I like everything about this software. I recommend it to anyone looking for an email marketing tool. It is worth your bucks.

EmailOctopus comes as an acronym for value-for-money; it does the job as efficient as a $4k/month software but doesn't leave the guilt when skipping some campaigns

With a lack of direct integrations, using Zapier is easy but costly. However, they provide a straightforward API that I'm planning to make use of, but of course, it'd be even better to have direct integration available

It is easy to use. And cheaper when compared to the other tools in the market

There can be more templates and editor can be slightly better

I moved from MailChimp, because of the price tag. Octopus is way cheaper, but it's still possible to send the same quality emails and that's​ great.

1. A better interface to make your own template/design. Limitations in fonts, sizes, etc

2. List features are limited. No way to create segments or groups based on subscriber data.

3. Regarding reports: A graphic overview of where the clicks are placed.

Easy to use, almost never a bug, affordable

UI can be a bit weird, but is super minor. Its a really great product

For me, EmailOctopus is like what Mailchimp was, and what it was great about. Doing email campaigns and doing it right. EmailOctopus is that. And we love it.

It does one thing great but I would have love a bit of more user friendlyness regarding the list management.

they gave me a chance when 3 other companies kicked me off before even talking to me.

took a long time to get approved to use their company.

The ease of use and support is awesome. Makes it very user friendly and a must have

Well, everyone needs to spend less, right?

I decided to give EmailOctopus a try when I found it listed as an option to manage my email list post-sales from payhip.com. As someone just starting out, I was excited to find an option with features that would allow me to grow with cost effective packages.

I currently have no cons to mention at this time.

I love the ease of setting up new campaigns as well as organizing my audiences.

None really. I supposed the email templates were limited in designs.

EmailOctopus was SOOOOOO easy to use! I love it. I came over discouraged AF from trying MailChimp. Anyone whoever used MailChimp either has a degree in the software or hired someone. It is ridiculously difficult to use and it embeds itself into everything. EmailOctopus is so simple and effective. I got real-time results and I ended up making quite a bit of money emailing old customers. I will definitely be using EmailOctobus from here on out.

The only thing I didn't like is that I didn't find it sooner.

I *love* the way my newsletter looks, and I appreciate the streamlined management system. I also just adore this company and the fact that they give back to the community. Every employee I've spoken to has been kind, helpful, and friendly.

As an author who's constantly learning, I follow many of my fellow authors' newsletters, so I notice that there are a few features that other newsletter programs have which are not--to my knowledge--on EmailOctopus. Yet. In the year+ that I've used EO, I've seen them add features fairly regularly.

I am a solopreneur who is in the process of building her email empire. At the moment, I have an absolutely tiny email list. I was really struggling to find a company that could meet my needs as someone just getting started. So many other providers were so expensive that I could not justify the cost of the program. Email Octopus is a company that will grow with me - and won't break my budget once I get to where I want to be. Building emails is simple - it works just like other drag-n-drop email builders, but the difference is that it is somehow even easier to use. The landing page builder is also simple and functional. The couple of interactions I have had with the Email Octopus team have been overwhelmingly positive.

Audience segmentation leaves some things to be desired. While Email Octopus is on par with Constant Contact and Flodesk in terms of segmentation, they don't have as many customization options as MailChimp. This isn't a problem for me right now at this stage, but it is something that I am a little worried about for the future.

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

The interface is easy to use and the email sending is easy to access. Unlike other email platforms I’ve tried, I love that there is a minimum amount of subscribers you must have before you must buy the paid plan. Nothing is complicated about this. It’s a great tool.

I wish there was a mobile app but other than that, nothing is wrong with it.

Free edition has so much going for it. It's easy to use and helps me cut down on wasted time by scheduling campaigns. Love how you can also edit each template to fit you business theme. Bonus, you get 2500 subscribers free until you have to start paying. Best newsletter for small business starting out.

Wish I could edit the mobile preview on the template without changing the entire campaign.

Easy to use and plenty of analytics. Works well.

The ability to search all of your email lists for emails instead of having to search each list individually.

Cost containment while still receiving a professional product.

Integration with Amazon web services was a bit intimidating for a novice.

It was intuitive and easy to use and set up, the learning curve is low.

Definitely, the editing & formatting of the templates. This have drived me crazy sometimes.I found it hard even after creating and automatized lots of emails already.I haven't managed to "set up" a predefined format, to use it in my new emails.I know you can save your customized templates once you worked on them. But, for instance, if I have on my email a certain color and font, and then I edit and add some new paragraph, this one is added in the original predefined color and font, not in the color and font I'm using, and this is really annoying.It might be possible fix this, but I still haven't find an intuitive way to do it!

not as expensive! it's easy to use and works great! Never had a problem with it and always have had good success with it.

I'd like some more functionality but I understand if I need to pay to get those things.

We set up email octopus to automatically update our lists from various Google Sheets generated from our CRM and transaction backups. We also use the landing pages to build our lists. The analytics are well organized and easy to understand. The interface is user friendly. It's an affordable alternative to the "big guys." Customer service has also been very good. We have been very happy with the product.

Templates cannot be organized into categories or tagged. It's hard to find an old one you used before and want to use again.

Ease of use, effectiveness, sends emails efficiently and quickly. The ability to choose from templates or create your own is a great feature! Being able to see who has been sent an email, see when they opened it, and if they clicked on any links is such a wonderful feature for our school! Great costumer service as well. This is the first time our company has ever used an email platform software and it has made my job so much more efficient and the communication between our entire membership and school has never been stronger before! On top of that, I finally get to do something in my position that is creative, I love playing around with the templates and adding my special touches, it has helped me bring fun into my job!

I would of loved more flexibility in creating my own templates, some features as far as how the emails look but other than that nothing!

The number 1 key of this software is their unique ability to plug into your Amazon Email Platform account. This allows you to send out MANY MANY more emails on a daily basis than any other platform I have come across. Not to mention the ease of ability to upload the lists from wherever you have built them before.

The biggest difficulty is that there are not comprehensive statistics set up in the back office to individually see what emails are opening and reading your emails. Or the ones that are clicking. That is a step down from where I was before.

Very easy to use with high deliverability and has almost all features that it's competing for a fraction of the cost.

I would love to see the ability to re-send to subscribers who didn't open.