Zoom Workplace

4.6 (14,060)
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Zoom is an all-in-one collaboration platform

Overall rating

4.6 /5
(14,060)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

96%
recommended this app
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14060 Reviews

Lee
Lee
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Clear market leader

Reviewed on 29/12/2023

Pros

Clear that zoom was the big pandemic winner for a reason. Generally seamless audio visual and user friendly. We used bluejeans before zoom took off, and I generally prefer zoom. I also use teams and meet regularly and zoom is generally the best for me. Works well on both my Mac and my android phone.

Cons

Sometimes it can be tricky finding the right buttons for eg muting, opening the chat, putting your hand up, etc. Could probably improve there.

Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Software for Communication

Reviewed on 24/10/2024

Pros

The user-friendly software and features it provides

Cons

The subscription price is quite high for small businesess

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

how zoom can help efficiently for meeting

Reviewed on 19/04/2024

my time using zoom has been a good expeiences most of the meeting i attended was through zoom but...

my time using zoom has been a good expeiences most of the meeting i attended was through zoom but as i said earlier it sometimes the video will just go off or your app during an event will just shut down

Pros

i like zoom because is flexible and easy to use as well and it is a friendly user. anyone can use zoom for their meetings or conference

Cons

my proble with it is that, during the meeting session the app just closes and this interrupts the meeting for the user and secondly the sound that most at time crashes

Friederike
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoom Workplace a a tool for online teaching

Reviewed on 06/08/2024

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the...

As I said above, it's a perfect tool for teaching. Not only can you use the whiteboard and the screen sharing options, I can also open a document on my computer and have my student work with it.
All in all it's a great app, the functions are straight forward and easy to use and at the moment it's my absolute favourite.

Pros

I love the option of "remote control", so that the other person can work on a document open on my computer! I use Zoom for teaching, so this is really very useful.

I also like working with the whiteboard, and overall Zoom has all the functions I need.

Cons

I'm having troubles with the whiteboard from time to time. For example, whenever I work with the whiteboard, it automatically gets saved, so that I have to delete loads of whiteboards. I do want to save some whiteboards, that I specially prepared for my students, but not all of them!
It would be great to have a bit more help on all the whiteboard functions.

Also, sometimes when I open Zoom it says "No meetings", even though I do have regular meetings. When I refresh it, the meetings show.

Lastly, we also use Zoom for team meetings. I got a link via email. I don't find, how I could save that link in Zoom, so I don't have to open the email every time I use it for the team meetings.

Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoom review Tom V

Reviewed on 26/10/2024

Overall the service is an effective tool for business use. It increases productivity and improves...

Overall the service is an effective tool for business use. It increases productivity and improves communication.

Pros

Easy to use. Features are intuitive. The AI meeting summary feature is very impressive and saves considerable time with note taking during the meeting. Also the vertual white board is a useful feature during design meetings.

Cons

Customer service is poor. Difficult getting through to talk with a real person. We experienced billing issues and had to invest significant time to resolve the the problem.

James
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product, but the stylus is clunky.

Reviewed on 17/10/2024

Very positive--I much prefer this to phone calls now!

Very positive--I much prefer this to phone calls now!

Pros

It's very easy to use, and extremely intuitive with respect to the in-meeting commands, such as raising hands or chatting.

Cons

The whiteboard feature is very clunky, so i's hard to write using the stylus. It should also be made clear that person to person chats are archived and available to everyone if the meeting is recorded.

Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for team meetings

Reviewed on 21/11/2024

Pros

The ease of setup and use is what I like the most. Virtually anyone could download and use it in 5 minutes

Cons

I do not really find any cons, but if I have to mention something that could be improved, it would be the virtual background feature

Eniola
Overall rating
  • Industry: Maritime
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Breakout rooms

Reviewed on 11/11/2024

Pros

You can have breakout rooms for separate discussions in the same meeting.

Cons

Assigning co hosts can be a bit of a task.

Michelle
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Zoom Workplace for the Win

Reviewed on 21/10/2024

Zoom workplace gave us the opportunity to all
meet from our own classrooms, which gave us the...

Zoom workplace gave us the opportunity to all
meet from our own classrooms, which gave us the ability to share the tools and other items we have in our rooms (such as student projects) without having to lug them around from place to place and possibly break, forget, or even lose something. The screen sharing is also great because it is on our very own screen as opposed to a big screen that can be hard to see.

Pros

It was great to be able to meet with my fellow teachers without having to fight traffic to get to a central location, and still see each other’s faces while we spoke.

Cons

The one thing that I like least is the cost. The free version is very limited in time, but the paid upgrade is very expensive.

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Useful tool for vodeo conferences

Reviewed on 22/11/2024

Good overall, easy and efficient tool for calling.

Good overall, easy and efficient tool for calling.

Pros

Easy to use, simple dashboard, always reliable.

Cons

Nothing in particular, maybe the graphics.

Jaclynne
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good for Phones

Reviewed on 03/09/2024

Pros

Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed.

Cons

- We recently switched from Webex/Cisco...
a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier.
b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs.

arun
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoom for Online collaboration and improved virtual productivity

Reviewed on 02/06/2024

Zoom makes it easy for me to connect and chat with my team virtually and the experience is no less...

Zoom makes it easy for me to connect and chat with my team virtually and the experience is no less than getting the job done in person. It's very to use with a simple interface. It integrated very well with other applications like Outlook and making the calendar management easy.

Pros

Zoom is a very flexible and easy to use VC application which is helpful in scheduling meetings, maintaining calendar, communicating among teams virtually to get the job done. The screen share option enables us to look into other team members screen and share thoughts. The ease of collaborating with people across the world makes the job easy and efficient. The meeting can be recorded and can be seen later for reference purposes.

Cons

The call quality drops at times. The voice echoing issues makes it difficult to catch up with the team in calls. At times even if I issue permission to the team members to be the host or to remote control my screen, the access doesn't work and have to issue it again. There are few security concerns while using Zoom if important information is being discusses or shared.

Leminton
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best workplace for virtual communication and collaboration.

Reviewed on 11/06/2024

Experience with Zoom Workplace as been fantastic, worth having and also has increased and boosted...

Experience with Zoom Workplace as been fantastic, worth having and also has increased and boosted productivity.

Pros

Zoom Workplace amuses me with how it is easy and straightforward to schedule and launch a meeting based on the requirements I need like the time the meeting will take to how I want the agenda of the meeting to be.

This platform also has the capability to hold a large group of participants in a single limit without limitation and hitches.

I can't forget to state about how well it offers both high audio and video quality such that even if you record the meeting for future references, everything is clear and articulate.

Cons

Not at all. I am a happy user who has been using this platform for almost a decade and the number of problems encountered is below minimum.

Jesse
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoom Workplace With All Modules

Reviewed on 17/11/2024

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for...

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Tung
Overall rating
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Secure, worry-free solution with crystal-clear features.

Reviewed on 20/11/2024

Promotes communication, collaboration and elevate customer experiences all in one solution.

Promotes communication, collaboration and elevate customer experiences all in one solution.

Pros

Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.

Cons

The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

Maryanne
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effective Communication Platform

Reviewed on 18/11/2024

It delivers information faster and more easily.

It delivers information faster and more easily.

Pros

I love the BIM software for it is a fantastic real-time text solution for communications. The rapid nature of this massages make it more effective because they address people faster unlike using your personal number.

Cons

There is definitely nothing that is a problem with Zoom Workplace.

Olaoluwa
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoom Zoom!Just Zoom It.

Reviewed on 02/10/2024

Pros

I like that I can control users who join,allow them to speak or not,or show their cameras or not.The screen sharing feature is also very helpful.I don't have to worry about data integrity plus we can not only store files and documents in the cloud but also have online video charts which is an add on.The stability of Zoom makes it the premier online video conferencing for us.

Cons

Zoom does have some issues with connectivity,I have frequent microphone issues and have had to drop a few calls along the way.

Ana
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Learning Session

Reviewed on 03/07/2024

My overall experience with Zoom Workplace has been highly positive. The platform excels in...

My overall experience with Zoom Workplace has been highly positive. The platform excels in providing a robust and reliable environment for virtual meetings and collaborations. The user-friendly interface makes it easy to schedule, join, and manage meetings, ensuring that communication flows smoothly within our team. The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.

Pros

What I liked most about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ease of scheduling and joining meetings, along with the intuitive interface, makes it simple for team members to connect, regardless of their technical proficiency. The video and audio quality are consistently excellent, even in large meetings, which ensures clear and effective communication. Additionally, the range of features, from screen sharing and breakout rooms to virtual backgrounds and meeting recordings, enhances productivity and makes it easier to manage and participate in virtual work environments. The reliability and comprehensive support provided by Zoom Workplace have made it an indispensable tool for our team's daily operations.

Cons

One of the limitations I found with Zoom Workplace is the inability to send text messages directly within the platform. I know this is something that is currently being worked on.

Vania
Overall rating
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Overall Overview of Zoom Workplace

Reviewed on 19/11/2024

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Pros

Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.

Cons

It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.

Madalina
Madalina
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Click & Join

Reviewed on 03/09/2024

Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal...

Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal calls, for client calls, for recurring standing meetings, and more. The AI transcripts are so helpful. We also use it occasionally for webinars. When a meeting has a Zoom link I know I can just click & join.

Pros

Meetings are seamless with Zoom - we've never had an issue with someone not being able to join, like it often happens with Teams, Meet, and other platforms. It's simple, intuitive, and platform-agnostic.

Cons

There's nothing I don't like. It simply works.

Linus
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Heading to a Decade Journey with Zoom Workplace

Reviewed on 14/11/2024

Pros

Zoom Workplace for over eight years has been my core tool for conducting corporate meetings online.

Cons

To be honest, I have nothing that I can term as a defect on Zoom Workplace.

Kato
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoom for Reliable Connectivity

Reviewed on 22/04/2024

Pros

I like that Zoom extends participants capacity to 1000 which makes it to stand as the best web conferencing platform

Cons

Free plan limits meetings to 40 minutes, I upgraded to premium anyways.

Elizabeth
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quick, easy, and convenient system for a business of any size!

Reviewed on 22/06/2024

It has been very pleasant. Having the ability to use it on my cell phone and at the office makes my...

It has been very pleasant. Having the ability to use it on my cell phone and at the office makes my work/life balance a lot better.

Pros

It provides a seamless and easy way to communicate with your company and teams.

Cons

The phone systems could be a lot easier to use.

Divya
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

How zoom workspace help my Digital Marketing Agency

Reviewed on 30/05/2024

Pros

Zoom Workplace, with its real-time chat capabilities, significantly enhances VMT's operations in various ways. The platform enables Viral Marketing Trendshttps://viralmarketingtrends.com/ to engage with clients more effectively, allowing for instant feedback and quicker approvals. This responsiveness is crucial in maintaining alignment with client goals and adapting swiftly to market trends. Real-time chat also fosters better collaboration within VMT's teams and with clients, facilitating seamless brainstorming sessions and efficient resource sharing.

Cons

The ability to provide timely updates and manage campaigns in real-time ensures that VMT can monitor performance and make necessary adjustments promptly. In cases of crises or urgent matters, immediate communication helps in swift resolution and damage control, maintaining client trust and campaign integrity. Personalized and direct communication through real-time chat strengthens client relationships and enhances engagement, making clients feel more involved in the marketing process.

Marco
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoom works great for my business

Reviewed on 02/04/2024

Came up because of the pandemic and basically became a lifeline for business and to connect...

Came up because of the pandemic and basically became a lifeline for business and to connect personally as well. Connected my family during the pandemic and connected me to my web designer, so much so that I didn’t ever have to meet with her in person.

Pros

Screen share, probably number one, ability to literally work and create graphic’s together on a zoom call. If I could work solely over zoom, I would. It’s so easy. Love also the confidential nature of it because I don’t have to disclose my cell phone number like I’d have to do with FaceTime.

Cons

Nothing really, works great, doesn’t present issues

Alternatives Considered

Microsoft Teams

Reasons for Switching to Zoom Workplace

Everyone uses zoom so it’s just a no brainer