Rippling

4.9 (2,895)
#1 Global Workforce Management Platform | HR, IT, Finance

Overall rating

4.9 /5
(2,895)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.8/5

98%
recommended this app
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2893 Reviews

Courtney
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simpler system for human resources management

Reviewed on 17/04/2023

Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance...

Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.

Pros

Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.

Cons

The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.

Isaac
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, Efficient, Practical

Reviewed on 10/08/2023

Rippling is not the only clock-in/-out app that I have used, Rippling is very HR related. I enjoy...

Rippling is not the only clock-in/-out app that I have used, Rippling is very HR related. I enjoy the fact that if I have any HR issues, Rippling is my first option. Making it more versatile could only serve to hinder it, making it slower and less convenient. I would rather have, at max, 3 apps for work, and Rippling would satisfy this as a low impact daily use app. (This ideal scenario would not include any apps from any benefits (insurance) through my employer.)

Pros

I love the fact that, if and when I need the correct my clock-in or -out times, I can do it via Rippling on my phone, tablet, or laptop. My supervisor will approve or amend the times as they see fit. No need to waste paper or wait until I get into the office, I can do it when it comes to mind.

Cons

The biggest con that I can think of is much more of a gripe than it is a genuine issue, and that is that it takes multiple taps (or clicks) to sign in. A default designation would be nice for the typical employee that has only one option (region, area, etc) to clock in to.

Katy
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Rippling for employees

Reviewed on 04/08/2023

Pros

It's pretty easy to use, helps keep track of time sheet and pay stubs

Cons

It allows everyone to be able to see contact info for all employees.

John
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rippling is great for small to mid-size businesses

Reviewed on 30/06/2023

My payroll administration is now streamlined and I can keep track of expense reimbursements much...

My payroll administration is now streamlined and I can keep track of expense reimbursements much more easily. Rippling also "talks to" my retirement plan administrator so that process is automated.

Pros

The integration was very easy, the set up is simple to maintain, the reports are just what is needed.

Cons

As much as I like the chat and help functions, sometimes getting a person on the phone is needed. Currently going through the chat to get to a live person can be frustrating.

Alternatives Considered

Gusto and TriNet Zenefits

Reasons for Choosing Rippling

ADP was far more expensive.

Switched From

RUN Powered by ADP

Reasons for Switching to Rippling

Rippling seemed to have all of the features that I wanted.
Christopher
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lots of useful information at ease!

Reviewed on 01/08/2023

Pros

Setting up an account as a new user was very easy and stream-lined in one process to get all your information at once! Rippling provides information for all your attendance and payroll needs. PTO, Time Card, Clock-in, even insurance benefits are all organized in a sleek and easy-to-use UI. What I like most is being able to easily clock-in, clock out for meal breaks, clock back in from meal break, and clock out for the day all from my phone. It prompts you to confirm your punch details at the end of your shift and allows to request any necessary changes!

Cons

There isn't anything I would consider a con with Rippling. I have enjoyed it a lot so far compared to other employee portals I've used in the past.

Lee
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Reporting as fraud - zero customer support

Reviewed on 26/02/2020

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they...

Rippling took $1000 from me for a 5-person package. When I realized it didn't perform the way they said it would, I asked for a refund. To be specific, they assured me that I could use Rippling in the same way that I use DocuSign. When I tried to upload contracts to send them for signature, the platform wouldn't allow that function. I was going to have to completely re-enter a 15-page contract manually in their online 'editing' box before I could send the document for signature. This wasn't what I was told during my original walk-through, so I requested a refund as that was my main need.
When I requested my refund, I received no reply- the person that sold me the package ghosted me, Rippling kept my money and canceled my account. There is no other way to contact their team other than email, and I sent several emails over months before giving up. Going to have to issue a statement about fraud to my bank to try and reverse the charge now.

Pros

Nothing. Never got to actually use it because they de-activated my account and kept my money.

Cons

Their "portal" for documents to be e-signed is like a bad version of google docs- without the ability to import. You literally cannot import a pre-made document. You can paste the content and reformat it- so good luck with anyone transferring from another platform, anyone with pre-existing documents, basically anyone that wants to edit a document outside of their terrible text editor.

Reasons for Choosing Rippling

I thought Rippling would be an all-in-one piece of software, and I was wrong.

Switched From

DocuSign

Reasons for Switching to Rippling

I was told that Rippling would out-perform Zenefits, QuickBooks and DocuSign combined. That turned out to be a lie, and I am now out over $1000.00. They have no customer support. Good luck getting any issues resolved or getting anyone to help you if you need a refund. When I asked for a refund, my account was cancelled, I was ghosted and no refund was ever issued.
Hillary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great asset to our team!

Reviewed on 09/08/2023

Overall, a great tool! I would absolutely recommend this.

Overall, a great tool! I would absolutely recommend this.

Pros

One of the things that I like most about Rippling is the ease of use. In my role, I use Rippling for time off/vacation requests, insurance and benefit information, employee information, direct deposit information, and for single sign-on use. It's so nice to have everything in one spot and not have to toggle back and forth between a bunch of platforms/browser tabs.

Cons

The only thing I wish I could do is edit my time off once approved. It might be something our admin has to turn on for users but, I submitted time off, it got approved, then I had to go to my manager to edit it since I ended up working one of the days I was out. Would be nice to have the edit functionality from a user standpoint.

Timothy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rippling: Everything you need it to be!

Reviewed on 08/08/2023

I have had a great experience with Rippling. The software allows me to view past paystubs and tax...

I have had a great experience with Rippling. The software allows me to view past paystubs and tax documents easily and quickly. I can easily view things such as my current job title and salary, PTO hours remaining, and requests made for PTO.

Pros

I really enjoy the Payroll features. It allows me to identify what deductions are being made out of each check, down to the line item. It allows me to make adjustments to things like health coverage during open enrollment when I feel a benefit is not worth its cost. I like getting notifications when my payroll is deposited into my checking account. I love the ability to distribute my payroll into multiple accounts quickly using a simple and intuitive user interface.

Cons

Honestly, as an employee and low-level member of the leadership team of my company, I really enjoy all the features that Rippling offers. Out of the features that we use as a company, I don't have any complaints that I can think of.

Alex
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wonderful Platform

Reviewed on 05/09/2023

Wonderful

Wonderful

Pros

I have been using rippling for just over 1 year, and it is probably the most user friendly and easiest platform i have ever used. It keeps all of my employment and HR functions really in one place and has a very friendly support staff.

Cons

Additional features would be nice, although there are links to my retirement savings and internal job postings

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Gets the Job done

Reviewed on 08/08/2023

Really solid experience. No flash no frills, gets the job done.

Really solid experience. No flash no frills, gets the job done.

Pros

Easy to find balance of PTO, easy to look up benefits, easy to look up other employees across the company.

Cons

Better integration with my actual insurance benefits coverage would be nice.

Sherine
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Automates HR & Great for Department of 1

Reviewed on 13/07/2021

I have been able to centralize the company's structure through HR, not IT. That is the most major...

I have been able to centralize the company's structure through HR, not IT. That is the most major difference.

Pros

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

Cons

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though.

I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

Alternatives Considered

Paycom

Reasons for Choosing Rippling

I wanted to have software app integration and control of Onboarding checklists and Termination access checklists, without relying on memory, or excel, or some other way of knowing who has access to what. It was a big security change for the company.

Switched From

Gusto

Reasons for Switching to Rippling

Paycom is robust, but I researched the [SENSITIVE CONTENT] and I saw the benefits of understanding HR and IT together. I felt the platform of Rippling was easier as well, but it offered more features than Paycom, and still gives you the choice of integrating with 3rd party apps if you don't want to choose Rippilng's for any reason. Paycom didn't do that. You have to use their apps.
Lea
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Client - Implementation was a breeze and we love Rippling!!

Reviewed on 12/04/2023

Our business is solving time and attendance tracking, payroll navigation and so much more. This...

Our business is solving time and attendance tracking, payroll navigation and so much more. This system also helps with our accurate tax reporting. Our experience has been fantastic. From our product quote stage, through implementation and rollout to managing the system we have not encountered an issue that could not be quickly resolved. Our team felt no bumps as we transitioned from our previous provider. We like Rippling so much we are exploring all the products available now.

Pros

Ease of use. The fact that we have professionals who can chat when we need is wonderful. No more waiting on hold for customer service to help resolve an issue. We can track aggregate data efficiently and our employees love the communication, and ease of use.

Cons

AS we rolled out our payroll system, we had a few questions on new Colorado tax laws, but they were solved.

Alternatives Considered

Paycom and ADP TotalSource

Reasons for Choosing Rippling

Paychex caused our team many headaches. They did not accurately record our employee time and attendance. They did not even know which products we purchased or had under our account. If we called to question, we were often told we could only speak to one person who was assigned our account which pulled our problems out and offered little to no solutions.

Switched From

Paychex Flex

Reasons for Switching to Rippling

We chose Rippling because the technology supports our needs. Rippling customer service and collaborative thinking helps us in real time. The ability to add and remove products as we navigate our changing needs is a game changer. It truly is a positive Ripple effect!!
Douglas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rippling is a must have

Reviewed on 31/12/2019

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. ...

Overall, very positive. The Rippling team has been very responsive and helpful along our journey. The platform made an immediate and positive impact on payroll, benefits, and onboarding processes.

I have evaluated numerous HR/payroll platforms (Gusto, Bamboo HR) and implemented Namely at my last company. Rippling is an improvement over all of them. Rather than trying to offer mediocre functionality across a breadth of items, they are focused on being the best at core features (payroll, onboarding/offboarding, benefits, IT lite, etc.) and then integrate with best-in-class apps for items like performance reviews, expense management,...).

Pros

1) Technology that makes my life better
2) Responsive team/customer service
3) Makes my team happy (because of #1 and #2). The thoughtfulness in workflows helps a lot.

Cons

1) I fear that the cost could very quickly grow -- initial pricing on modules is usually $/employee/month...regardless of how many people actively use the module. The team has been responsive to requests for different pricing schemes.
2) Data visibility (e.g. compensation info) is a bit limited on flexibility. It is either at the admin level (everything) or general user level (limited visibility). I expect this will change over time, but some more intermediate steps would be great (e.g. manager can see comp info, but not SSN, bank info, etc.).

Alternatives Considered

Gusto, Namely, BambooHR and TriNet

Reasons for Choosing Rippling

ADP really has one offering -- payroll -- and they are awful at it. I'm still baffled at how a company can be so incompetent at the one thing they do...and also grow to the size they have.

Switched From

ADP Workforce Now

Reasons for Switching to Rippling

Forward thinking on app integrations and great user interface

Response from Rippling

Hey Douglas, Thanks so much for your feedback, we're always making improvements, so look out for updates around data visibility.

MARCUS
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible service and on boarding

Reviewed on 19/11/2019

Their system is nothing more than the API hub to other third-party service providers. You're paying...

Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.

Pros

I didn't like anything once I signed up.

Cons

-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.

Alternatives Considered

QCommission, Gusto and TriNet Zenefits

Reasons for Choosing Rippling

To have a better onboarding and payroll that would encompass everything in one.

Switched From

ADP Workforce Now

Reasons for Switching to Rippling

Because it was cheaper from the onset and easier to use until I actually signed up and all the rest of the cost that wasn't disclosed started adding on.
Brock
Overall rating
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brock McKinley's Review for Epipheo

Reviewed on 31/03/2021

Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is...

Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is putting my HR, payroll, benefits and onboarding all into one place and makes my job that much better. I don't have to go to one program to send docs to an employee and then another to set up an email for a new employee and then to another to check an employee's benefit elections. Putting together all these things in one easy to navigate and understand platform is going to blow the competition away.

Pros

The easy of use! It just makes sense! Coming from Paycor, which is a convoluted mess, Rippling is a breath of fresh air. Easy to find what you are looking for and get things done. I'm no longer wasting time trying to figure out how to do something.

Cons

Only little things that could be improved. For the most part this in in regard to organizing things.

Would be great to be able to change the order of apps in the side panels.

Also would like to be able to duplicate templates in order to make slight changes.

Also sometimes navigating the Custom Fields grid for employees can be hard to see what you are doing because it only shows the field title and not the section you are in. So maybe lines dividing sections or at least the section titles at the top could help with viewing and navigating.

Alternatives Considered

TriNet Zenefits

Reasons for Choosing Rippling

Because Paycor is a complicated program that was messing up so many aspects of our business and they have absolutely NO customer service. We had an issue in January 2021 and I call three times to sit on hold for hours with no response. Filled out a support ticket and still to this day havent' received a response. They are basically a horrible company that doesn't care about the customers that have been using their services for years.

Switched From

Paycor

Reasons for Switching to Rippling

Zenefits doesn't have the elegant UI and isn't very professional feeling. Still found it hard to navigate. One plus is it did give us access to a dummy account to play around with. But overall was very underwhelming.
David
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great integrations save hours, easy to use

Reviewed on 11/10/2019

Overall has been very good. Initial set up took minutes for all of our applications and payroll. ...

Overall has been very good. Initial set up took minutes for all of our applications and payroll.
Really frees up a lot of time managing employees, computers and software licenses for the team.

Pros

Intuitive design, easy to navigate, saves a lot of time managing multiple systems for employees.
LOVE the software licensing set up and computer security management.
Makes onboarding and terminations much faster and more accurate!

Cons

Occasionally payroll support emails have gone unanswered for a couple of days.
Benefits portion is not as customizable as some other stand-alone benefits admin systems but is more intuitive to set up on our own and far better than any other payroll-based benefits system we've tested.

Alternatives Considered

TriNet Zenefits

Reasons for Choosing Rippling

Additional integrations and more customized options. Computer security and software provisioning. Gusto was great for simple payroll but Rippling blew them away with the rest of the services.

Switched From

Gusto

Reasons for Switching to Rippling

Really came down to having a system set up employees on everything from one single platform that connects to EVERYTHING we use. Salesforce logins, phone system set up, computer security and purchasing, adobe, MS and tons more. Super smart business model and clean easy to use software that kept getting better every week we looked at it.

Response from Rippling

Hey there, thanks so much for your feedback. We're sorry about the delay in your support emails, we'll work on that. :)

Chris
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great step up from Quickbooks Online Payroll

Reviewed on 07/07/2022

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes...

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.

Pros

We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless.

In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs.

I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.

Cons

No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.

Alternatives Considered

Gusto

Reasons for Choosing Rippling

Intuit has awful customer service, and their product would randomly quit running payroll and require a verification that would take sometimes 1-2 weeks. It messed up our direct deposit schedule and I had to fly back early from vacation once to get manual checks printed. Never had an issue with Rippling.

Reasons for Switching to Rippling

It was cheaper and more geared towards small under 50 user businesses.
Oluwadamilola
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Experience with Rippling: Streamlined HR and Payroll Solutions

Reviewed on 28/01/2023

Overall, Rippling has been an excellent experience for our company. Not only do they have streamline...

Overall, Rippling has been an excellent experience for our company. Not only do they have streamlined HR and payroll solutions, but their customer service and support is second to none.

Pros

Rippling has been an absolute game-changer for our company. Their streamlined HR and payroll system saves us an immense amount of time and money! Not only is it easy to use, but customer support is always available to help with any questions or issues.

Cons

The only downside with Rippling is that their feature set is not as extensive as some of the more established HR and payroll solutions. There are some features and integrations that are missing which can be limiting for larger companies.

Nicholas
Overall rating
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rippling for Small Business

Reviewed on 04/09/2019

I highly recommend Rippling to any business, especially small businesses. They have the capacity to...

I highly recommend Rippling to any business, especially small businesses. They have the capacity to scale any company's needs. Regarding my small business, it changed my whole HR game. Before it would take me or an employee almost two hours a week to run payroll and administer benefits. Now I do the whole process myself in less than 10 minutes. The new system did take some getting used to, but now I am familiar with process and the value Rippling provides me is incredible.

Pros

The price that Rippling offers is hard to beat, especially considering all the value it offers. I now have direct control over my company's payroll and benefits. Any time I need to change something in this area or run payroll, it only takes me a few minutes. Also Rippling offers me a plethora of tools without shoving them on to me. I can implement it to the degree I need, and if I need more, Rippling has it for me.

Cons

The price of having such direct control over payroll is that any mistakes I make are on me. It took me a bit to learn how to run payroll and administer benefits myself, but once I got it straight, the process has become a breeze. Also, it took me a little while to get used to customer service via email. At first it worried me, but after they dealt with many of my needs in a very timely fashion, I now feel comfortable with the system.

Caroline
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer Beware! Empty promises and no support

Reviewed on 13/12/2019

It has been terrible. Our implementation manager was pretty good but since then the support team is...

It has been terrible. Our implementation manager was pretty good but since then the support team is non-responsive (most requests take 48 hours to hear back) and the help center on the site is terrible. There are additional features you can turn on like custom fields but there is no training on how to do this and unless you know what you are looking for, you would never know where to find it.

Pros

Leaving Paychex we were really excited at the prospect of being able to have payroll, HR and benefits all in one place. In all of the demos we did, Rippling seemed slick and we loved all of the "add-on" possibilities.

Cons

We knew changing payroll companies would be a challenge but it really has been one problem after another! We have a mixture of 1099 and W2 employees which they told us they could do but it has been a payroll nightmare! All of the "add-ons" that we saw in the demo are not native to Rippling, they are partners that you can subscribe to and feed into Rippling. They typically only sync names.

Alternatives Considered

Arcoro, BambooHR and Paycor

Reasons for Choosing Rippling

We were not happy with the cost of Paychex and did not like the experience of being a small fish in a big pond.

Switched From

Paychex Flex
Tiffany
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All The Important Pieces Simplified

Reviewed on 10/03/2023

Pros

This website is a game-changer for businesses of all sizes. It offers excellent payroll features, HR features, and time tracking, all in one place.The payroll features on Rippling are top-notch. It's easy to set up and manage payroll for your entire team. You can automate your payroll and even integrate your benefits programs. You can also access paystubs and tax documents online, making it easy for you and your employees to stay on top of payroll.The HR features on Rippling are also impressive. You can manage employee data, track time off, and create custom workflows. You can also automate onboarding and offboarding processes, saving you time and ensuring that everything is handled accurately.The time tracking feature on Rippling is another standout feature. It's easy for employees to clock in and out, and you can set up custom time-off policies. You can also track time spent on projects, making it easy to manage your team's workload.Overall, Rippling.com is an excellent HR management solution. Its payroll features, HR features, and time tracking are all top-notch, making it easy to manage your team and your business. Plus, it's user-friendly and easy to navigate, making it a great choice for businesses of all sizes.

Cons

I don't have anything I'd want to improve at this time.

Marek
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Rippling Review

Reviewed on 01/06/2023

my overall experience with Rippling was good. The platform provided a comprehensive solution for HR...

my overall experience with Rippling was good. The platform provided a comprehensive solution for HR management, combining multiple functionalities into a single, integrated system. The ability to handle employee onboarding, payroll, benefits, and IT provisioning in one place streamlined our HR processes and improved overall efficiency. The intuitive user interface and self-service capabilities empowered employees to manage their information effectively. The automation features reduced manual efforts and enhanced productivity. While there were some complexities in the setup and occasional glitches, the benefits of using Rippling outweighed these minor drawbacks. It served as a valuable tool for our HR department and contributed to a seamless employee experience.

Pros

One of the aspects I liked most about Rippling was its comprehensive and integrated HR platform. The platform offered a wide range of features, including employee onboarding, payroll management, benefits administration, time tracking, and IT provisioning. The seamless integration of these functions into a single platform made it convenient and efficient for HR teams to manage various aspects of employee administration. The intuitive user interface and self-service capabilities empowered employees to access and update their information easily. The automation features, such as automated workflows and notifications, helped streamline HR processes and reduce manual efforts. Overall, Rippling provided a robust and all-in-one solution for HR management.

Cons

One aspect I liked least was the complexity of certain configuration and setup processes. As Rippling offers extensive customization options, setting up and configuring the platform to align with our specific HR policies and workflows required some technical expertise and time investment. Although the platform provided documentation and support, some aspects of customization could be more user-friendly and intuitive. Additionally, occasional glitches or delays in system updates were a minor inconvenience that could affect the overall user experience.

Maryam
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Empowers employees to engage in human resources management efficiently.

Reviewed on 02/04/2023

Overall, Rippling has made organizing employee files, requests, and other important information a...

Overall, Rippling has made organizing employee files, requests, and other important information a breeze. Rippling has also improved transparency and accessibility, which is fantastic for our organization.

Pros

I find Rippling's HR management system to be very employee-friendly. It's great that employees can update their information, upload documents, and get approvals all in one place. Additionally, having access to salary slips and other important documents directly through the system is a huge plus. One of Rippling's standout features is its ability to coordinate vacation requests. Employees can easily fill out the necessary form on their page and send it off for approval. Notifications are sent to the direct manager, who can approve or reject the request and provide reasons on time. The vacation calendars also make it easy for managers to manage requests without disrupting the workflow. Another great feature is the ability for managers to easily fill out and modify employee assessment forms, which keeps the process running smoothly. And Rippling's recruitment procedures are completed promptly, which is fantastic.

Cons

While Rippling is generally very good, there is room for improvement when it comes to customizing forms and deleting documents.

Zack
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Great Source for Managing Employee Itineraries and Processes

Reviewed on 19/05/2022

Like all new software implementation, it took a little time to learn the nuances of Rippling,...

Like all new software implementation, it took a little time to learn the nuances of Rippling, familiarize myself with how to use it best for my approach with navigating my day-to-day tasks/goals. Once I felt like I had it down, though, it's been an extremely helpful source in ensuring that the backend needs/requirements for my department are covered.

Pros

Rippling takes away most of the work/headaches of needing to keep track of where I'm at with developing the employees in my department. It sends an email each day allowing me to prepare the employee schedule for that day - even that week - in regards to trainings, meetings, etc. It entails easy access to time-off scheduling and management. Recently, our office underwent open enrollment for various insurances, and Rippling made that process very streamlined and simple. I've yet to utilize some of the more in-depth HR features, but I'm sure they're great.

Cons

There are times when I'd like for the software to be a little more user-friendly, such as giving more detail why certain requests can't be processed (related to time-off submissions). And it'd be better if there were a little more freedom in editing due dates for employee-events (like reviews). This might be possible, but I haven't been able to do so.

Chris
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Great Software, Great Features, Terrible Support, Terrible Pricing

Reviewed on 15/09/2022

My overall experience is blah. I was so excited at first, since, it really is a great platform...

My overall experience is blah. I was so excited at first, since, it really is a great platform minus the costs and severe lack of anyone there caring about your company.

Pros

The pros are that everything I need the software to do, it does, and does well.

Cons

The cons: It's near impossible to get any sort of support, it's hard to find how much you're being charged and for what, you get charged for things you don't even use, and that you literally cannot use because it's broken on their end, yet they won't refund or apply the money in credits towards next billing cycle, I can go on and on about how terrible this company is when it comes to the fact that all they want is your money, more of it, then more and more, and they don't care about anything else.