SentinelOne Reviews

SentinelOne

4.8 (77)
Autonomous endpoint protection platform

Overall rating

4.8 /5
(77)
Value for Money
4.6/5
Features
4.7/5
Ease of Use
4.4/5
Customer Support
4.6/5

97%
recommended this app
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77 Reviews

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SentinelOne has been great product for end point protection.

Reviewed on 21/05/2022

Overall it is pretty smooth software, does not affect the endpoint performance, also I feel really...

Overall it is pretty smooth software, does not affect the endpoint performance, also I feel really secure when I have it install in my endpoint machine. However Security is not single software responsibility, even user have to be very proactive and should take more trainings and stay safe.

Pros

It is really a pro software in finding out the vulnerability within endpoint, stay secure from threats, this can really save you from bad actors trying to put ransomware in your endpoint, your endpoint can easily be restored back to original state. Further we can integrate with SIEM and after observing the pattern we can have different threats use cases.

Cons

Nothing I can think of it really worked smooth when I used it, however they can improve the builds in each update, and yes threat actors are thinking out of the box, they also need to think out of the box and build something which can even prevent zero day attacks.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sentinelone, the perfect endpoint security solution

Reviewed on 12/03/2020

While weighing the merits and demerits of the software , we can always ignore the demerit which i...

While weighing the merits and demerits of the software , we can always ignore the demerit which i have mentioned, since sentinelone being a endpoint security system the process of disconnecting from the network is a the better option to control the security breach and after analyzing why the issue happened we can either uninstall the software or try to reconnect the system to network.

Pros

For the past one year am using this product . What i like the most is its ability to find vulnerability in endpoint systems and sudden disconnection form the local network, which makes the other systems in the network safe. It even finds the scripts running in the endpoint and helps us to identify potential security breaches.

Cons

Being a cloud service sometimes the web login is not available and also the frequent updation of the User interface makes it really confusing . When ever a system is blocked from network and if there is no internet connection for the system its to much difficult to restore he network , only thing that we can so is to uninstall the software and then connect the network.

Reasons for Choosing SentinelOne

BETTER PROTECTION OF ENDPOINTS . ABILITY TO DISCONNECT THE ENDPOINT FROM NETWORK IN CASE OF ANY MALICIOUS ACTIVITY.SENTINEL DETECTS THE SERVICES AND PROCESSES IN AN ENDPOINT AND MAKES THE DECISION TO KILL THE VULNERABILITY AND DISCONNECT THE SYSTEM.

Reasons for Switching to SentinelOne

This product was recommended by our vendor and the decision to select the software was never a failure
Blake
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good product for most part

Reviewed on 05/01/2023

Pros

Very effective detecting and eliminating threats. Users rarely noticed it was on their machines, which is definitely a plus. Never seemed to slow down machines either.

Cons

The admin panel is definitely a little confusing, especially at first. Could be made much simpler. Also, uninstalling this product off machines were sometimes a pain.

shabbir
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sentinel One - Next Generation detection and response tool with AI based

Reviewed on 28/09/2021

SentinelOne is way ahead of all the traditional EDR solutions and exceptionally well in terms of...

SentinelOne is way ahead of all the traditional EDR solutions and exceptionally well in terms of its capabilities (roll-back) and in Machine learning in understanding the behaviour and protecting from Zero-day vulnerabilities.

Pros

Sentinel One is very simple in deployment all the resources are available easy to understand for even a new user. the built-in architecture is very simple and the rollout agent is easy to deploy or pushing with 3rd party tools.

When it comes to its XDR capabilities way ahead of all the traditional products, its Machine learning capabilities, and roll-back features, etc.. special comment for its storyline based on events and any incident that happens. Auto remediation capabilities are exceptional.

Cons

as the product has good capabilities but lack's in defining things deeply. building deep level policy fro endpoints or DLP based policy on products are limited.

Endpoint-specific policies are not so flexible and also not feasible for some customers because of their price.

Alternatives Considered

Intercept X Endpoint

Reasons for Choosing SentinelOne

because of its support and weak capabilities in handling zero-day threats and no storyline of incidents, capabilities in rollout agents, machine learning, threat prevention, remediation actions, and so on.

Reasons for Switching to SentinelOne

Sentinel One is excellent in its auto-remediation and machine learning capabilities. we really like its rollback feature, inbuilt device control basic DLP policies, and its architecture from account to the group level is easy in customization and maintaining the agents in terms of building-specific policy or maintaining storyline.
Casy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Leading edge and best option for us

Reviewed on 05/01/2023

Pros

Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.

Cons

The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.

Mark
Overall rating
  • Industry: Packaging & Containers
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sentinel One review

Reviewed on 17/01/2023

Excellent so far, and a great approach with everything that was done for us. The reseller and the...

Excellent so far, and a great approach with everything that was done for us. The reseller and the company went the extra mile to ensure all our questions were answered.

Pros

Excellent deployment, great team follow up with weekly deployment schedules.

Cons

Active Directory Ranger is not fully integrated.

Alternatives Considered

Falcon and Carbon Black EDR

Reasons for Choosing SentinelOne

We were finding issues where viruses were getting through, and as a result, we had compromised equipment.

Switched From

Apex One

Reasons for Switching to SentinelOne

The costs and the overall package seemed to be a better fit. The managed service was also comparable to leading edge software.
Megan
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good for Small Business

Reviewed on 09/01/2023

Pros

The deployment was incredibly easy on each machine and we really like the USB device monitoring to control external devices. The Daily reports are helpful for documentation/record-keeping purposes.

Cons

The activity dashboard can be a little complicated if you aren't a technical person. Same with the threat hunting rules. The layout isn't super friendly and has a learning curve of where everything is.

Alternatives Considered

Cynet 360

Reasons for Switching to SentinelOne

More cost effective for the features offered.
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cost per feature and overall strengths is great

Reviewed on 22/04/2023

We don't have a lot of virus activity, but we do feel very safe with the detection AI S1 uses, and...

We don't have a lot of virus activity, but we do feel very safe with the detection AI S1 uses, and love the lack of false positives in our alerts that don't waste our time. The central management is nice, but almost TOO centralized, since if a device is "offline" there's not much you can do to repair the network stack or whatever it is that S1 does to kill the network connection. We've only had one instance in the past year were the network connection went offline and we could not get it back up and running with a repair or offline uninstall. May have been my own fault for not reaching out to S1 support since they are usually pretty responsive and helpful - this was a non-important server I decided could be rolled back manually from backups which resolved the issue.

Pros

The price point to get the EDR values is the winning solution for us. Crowdstrike was considered multiple times, but S1 beat it in our review when taking in price/value concerns, not to mention the alert values were more spot on with "real" alerts that wasted our time much less. S1 also ties in with tons of other services in the cybersec world with it's API options.

Cons

The occasional alert that's false-postive or the pulling-network-cord feature on endpoints that don't appear to have a lateral spreading virus. (Rare detection flaw maybe). The biggest gripe would be years ago if the S1 software had some kind of internal database corruption, rebooting our domain controllers could nuke it from orbit... thankfully, this has not happened for over a year and we're very happy now.

Alternatives Considered

Falcon

Reasons for Choosing SentinelOne

Adding EDR functionality without Crowdstrikes large fees, and we were not positioned to move to Microsoft Sentinel yet.

Reasons for Switching to SentinelOne

Price/function/API/support.
Jason
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Product

Reviewed on 09/01/2023

My experience with the product has been excellent.

My experience with the product has been excellent.

Pros

The most impactful feature of the product is the protection. If an incident is detected the device is immediately disconnected from the network and the team is notified via email. This kicks off a response process for my team to investigate and label as a true incident of a false positive.

Cons

I would say the only weakness of the product is the lack of ad hoc reporting. I have a need to create special reporting and there is not a feature to do that.

Ryan
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product, setup straight forward, and effective

Reviewed on 13/01/2023

Overall happy with our choice to go with S1

Overall happy with our choice to go with S1

Pros

The responsiveness of the product to threats and ease of setup.

Cons

Abnormal deployment for a particular server was an issue and support was lacking.

Reasons for Choosing SentinelOne

Better coverage

Reasons for Switching to SentinelOne

better bang for buck
Eli
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful, But Expensive in Time and Cost

Reviewed on 11/06/2021

Overall, I am happy with the product. It is more expensive than traditional antivirus, but the...

Overall, I am happy with the product. It is more expensive than traditional antivirus, but the price adds peace of mind that our systems are protected.

Pros

SentinelOne helps protect our systems from both known and unknown threats. The ability to rollback changes make the product more powerful than traditional antivirus solutions.

Cons

Deployment of SentinelOne is definitely geared toward the experienced IT professional. The product takes time and experience to set up.

Timothy
Overall rating
  • Industry: Mining & Metals
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EDR Solution - Great Product

Reviewed on 16/01/2023

Pros

It is easy to use, rates extremely highly in The MITRE ATT&CK, and has been very effective for out business as an EDR security solution.

Cons

It labeled a lot of in house non-signed programs as suspicious, but with some exception mapping that was handled very easily.

Alternatives Considered

Falcon

Reasons for Switching to SentinelOne

It ha the best ratings in MITRE and most effective pricing for our business.
Jon
Overall rating
  • Industry: Plastics
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SentinelOne keeps us safe

Reviewed on 06/01/2023

It’s been great!

It’s been great!

Pros

I love how it is behavior based and doesn’t rely on signatures

Cons

There are multiple email alerts for each incident

Luigi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The future of Cyber Resilience is here!

Reviewed on 06/01/2023

Pros

Ease of use, real time monitoring and anomaly detection. Growing features through integrations. IE: DataSet, Attivo

Cons

Not major challenges encountered. The rollout was very smooth.

Thomas
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SentinelOne

Reviewed on 09/01/2023

Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is...

Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is great, but the additional insight into our endpoints is invaluable.

Pros

Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one.

Cons

IT would be great to be able to push software installs or commands to endpoints.

Curtis
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

+1 for SentinelOne

Reviewed on 05/01/2023

Over all I am impressed with SentinelOne. They are continually looking at what they do and asking...

Over all I am impressed with SentinelOne. They are continually looking at what they do and asking "Is there more that we can do with this data?" Not all of the ideas were ones we use, but they keep looking at ways to be more useful. In that process they have not lost view of the core objectives to find the bad software, its bad behavior, and kill it. If something is questionable it can track what it doe so that you can reverse it all later.

Pros

The AI and behavior based monitoring as well as the normal fingerprint. Visibility give you the ability to look at process story lines and see how a process was triggered.

Cons

There are some additional functions (like rogue devices) that sounded really neat, but they are not as useful to us as we thought they would be. We get too many notifications for them to be effective.

john
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product

Reviewed on 05/01/2023

Pros

This is so much more than your run of the mill antivirus software. It has improved our overall security posture 10x at least.

Cons

Not really the software but a bit more training would be helpful. The software works great.

Alternatives Considered

Falcon
Anicet
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"Goodbye, Ransomware... SentinelOne is here to stay!

Reviewed on 12/05/2021

This is clearly THE BEST, Endpoints protection solutions I've seen. User-friendly, efficient, and...

This is clearly THE BEST, Endpoints protection solutions I've seen. User-friendly, efficient, and more importantly, no need to pay after a ransomware attack; a rollback and you're all good.

Pros

1. Ransomware Rollback, SentinelOne is the only product in this category that can do so: That makes a Very Big Difference; That makes All THE DIFFERENCE!

2. Active Security for any kind of endpoints: SentinelOne agents can be deployed to Windows, Linux, POS devices, and IoT devices. The choice is Yours!

3. Very Easy to deploy: We were able to deploy smoothly and efficiently agents to hundreds of endpoints from the very first day!

4. Respond to threats and ransomware in real-time.

Cons

Really? These guys know exactly what they're doing. it literally blew us away. From our end, we have nothing to report.

Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SentinelOne - Best EDR solution out there

Reviewed on 11/04/2022

Pros

This system was easy to install, configure and use. It requires very little interaction once setup and configured. Its ability to block USB ports and isolate computers from the network is invaluable

Cons

The only minor con is that updates must be performed by an administrator through the portal. It would be great if it could roll out updates automatically to endpoints approved to be upgraded

Litzi
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly Security

Reviewed on 05/01/2023

Pros

I'm able to easily manage and customize our dashboard, pull reports and view analytics.

Cons

I wish we could create team dashboards for other users.

Guillermo
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

More than a simple AV

Reviewed on 13/01/2023

Pros

Web dashboard, easy to perform everything

Cons

Sometimes it takes a day to perform a groups move

Stewart
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Integrated with MSP

Reviewed on 17/01/2023

Our MSP manages our Sentinel One deployment and usage. We currently have it on our servers. We...

Our MSP manages our Sentinel One deployment and usage. We currently have it on our servers. We are looking at the possibility on adding it to our workstations rather than Defender.

Pros

Ease of use based on the fact that our MSP manages it and recommended it. We have had no issues, which is great!

Cons

We were going to delploy to workstations, but it was too costly. Perhaps there will be better educational discounts.

Michael
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

XDR review

Reviewed on 05/01/2023

Very powerful AV, however the false positives could use some fine tuning

Very powerful AV, however the false positives could use some fine tuning

Pros

Features, protection, integrations, customer service

Cons

False positives via XDR, portal is a little confusing at times

Armeen
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Endpoint Protection Solution

Reviewed on 09/01/2023

Pros

SentinelOne is very easy to deploy and has very little administration overhead.

Cons

I wished SentinelOne had better dashboarding and reporting capabilities.

Jonathan
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great AV

Reviewed on 13/06/2019

Pros

Very easy to use. It instantly catches malware/viruses loaded on my computers.

Cons

The API calls to clear dashboard alerts can be a bit confusing.