LogMeIn Pro Reviews

LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.

I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.

This VNC application works great on your phone or on your computer. The phone handles mouse cursor movement very intuitively, scrolling the screen instead of a mouse using swipe type gestures. It feels very natural. Lag is usually low if you have a good internet connection.

This software is very expensive if you need to deploy it on more than a few machines. We're talking hundreds of dollars a year. There are so many free alternatives, that if you care about money, this might not be the best solution for you.

This software is the greatest. It is easy to use. It is easy to setup. You can easily remote access computers from anywhere.

Great solution for remote management and help desk software for enterprise PC support.

Connection can be slow at times, and doesn't play well with ultra wide monitors.

We all have parents which need technical support, and this is an easy way to help them when things go wrong. Easy to install and generally works flawlessly to connect to their computer and fix things. There are free options out there such as teamviewer, but this is super easy to setup.

Prices went up recently, so not as attractive compared to free options. But a solid option if you want something easy to manage.

- This application provides more flexibility in accessing desktops remotely without any issues at any time.
- The features provided in this application are more efficient than any other product in the market
- This application can be used easily by any user without any issues.

- The pricing can be more affordable
- The features can be more added into the product
- The support can be more helpful

This is a great software to connect and manage remote connections.
You can create and manage users and give them access to selected computers all from a simple to use portal.
Connection quality is always top notch and packages are very flexible.

The in browser connection window can be slow and buggy at times but at the end of the day is a great alternative to downloading the exe.

Was eventually useful for controlling iMacs at work at two different locations. Allowed for simple file transfer options and whiteboard feature decent for collaboration with others when out of office.

Expensive renewal options. Only allows remote control of two computers and price goes up quickly if more computers or locations required. Cheaper and as effective alternatives exist.

It is very easy to login and use at any time of the day. I have not had any issues with LogMeIn.

Depending on what I am working on, the view on the screen is smaller than my regular computer screen. Then I have to adjust my viewing size.

Well the software does work for the most part if you have a new OS

1. I have a macbook pro that is 4years old and logmein has stopped working. The customer service folks at logmein have told me that the only way to get back up and running is to buy a new computer and that a pro rated refund is not an option.
2. Rates went from $200 to $400 per year per user last year. I didn't notice any improvements with this 100% price increase. Not sure how they can possibly justify this.

the fact that i could site at home are at work and maneuver my computer in my other home or office without having to bother anyone

after all it's working with the internet and at times when the service is poor then the whole program is getting a nap and you can't do anything

Logmein Pro comes with good suite of features that makes remote support a breeze.
It more than just a remote access tool.

The remote agents can become corrupt and stop functioning.
Remote sessions struggle to connect on slower internet connections.

1. Easy to search for computer names.
2. Easy to install LogMeIn agent on client PCs.
3. Deployment link is easy way of installing the application on clients.

1. Cost is affordable but could be a tiny bit cheaper.

Reliable, easy to use. Core functionality works great.

Terrible support, constant price increases without improvements in software quality. iOS app has gone unchanged for years. Very, very overpriced.

LogMeIn was so east to use and always worked flawlessly

We used LogMeIn for years until they priced themselves right out of the market. It got far too expensive to keep using

LogMeIn has always been a fairly reliable way to solve IT issues for customers or any remote control needs. It's got a lot of capabilities and functions, if you're willing to pay for it.

There are a lot of different options for IT remote support out there, and from what I've experienced, LogMeIn has been on the more expensive side - especially considering the features on the service.

Product was very easy to install and use. I manages about 50 machines and this product allowed me to do my job with relative ease.

The learning curve to fully understand all the function of this produce takes some time but not uncommon for such a powerful product.