OERCA Reviews
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19 Reviews
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing experience
Reviewed on 09/12/2020
Pros
The app is really easy to use and it's amazing.
Very imperasive.
Cons
Particularly a bot of hangup is the problem but it's not that much big.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Animal Care Software
Reviewed on 12/04/2019
It's a good software and I do like it for our facility. It's just a little complicated
It's a good software and I do like it for our facility. It's just a little complicated
Pros
I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions.
Cons
Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification.
Response from OERCA
Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Very promising software, needs to address bugs
Reviewed on 28/09/2018
Functional and helpful overall, a good work in progress. But lots of details need to be addressed.
Functional and helpful overall, a good work in progress. But lots of details need to be addressed.
Pros
Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service.
Cons
Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen.
Response from OERCA
Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A GEM of an APP!
Reviewed on 05/12/2020
Its integration of animal care and training systems have changed the way we operate. OERCA One...
Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using!
Pros
OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.
Cons
Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something.
- Industry: Veterinary
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Records no longer feel like a chore!
Reviewed on 03/10/2018
Pros
You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes!
The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore!
Cons
I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal!
- Industry: Fishery
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Everything you need in one place
Reviewed on 18/04/2019
Pros
This is a wonderful piece of software for anyone who works in animal care. Keeping track of records for animals and exhibits can be difficult and confusing, but OERCA One Earth helps you keep everything you need in one safe, secure program. It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs. It also can track trends and alert you when something appears to be off in terms of exhibit parameters.
Cons
Even though everything is organized and easy to find, not all features appear to be functional quite yet, at least for my organization. This can be frustrating when I want to add records to the program and it doesn't have the space for it yet.
Response from OERCA
Thank you for this review! We're really glad you like the application, but we're also very interested to know what features you need that are not functional or present. It's this kind of specific feedback that helps us to provide relevant solutions.
- Industry: Fishery
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Very Convenient
Reviewed on 28/09/2018
When I first started this job (in an aquarium), there was no centralized place where records were...
When I first started this job (in an aquarium), there was no centralized place where records were stored. We didn't even have an animal census, and all of my data/records were being written in a spiral notebook. Now, I have a proper census, a place to store water quality results, diet records, animal health records, and any other pertinent data. It's a wonderful organization tool and I feel much less anxious about losing data or records.
Pros
I like how everything is in one place, and how easy it is to be connected to others who are also using this program. Anything I change is immediately visible to higher-ups; communication is easy and fast, meaning problems can be addressed and solved quickly.
Cons
It's not super user friendly to new people, and sometimes I still get lost while navigating. Luckily there is a series of introductory videos for beginners, which are very helpful.
Response from OERCA
Our humble thanks for taking time to provide such a thoughtful review. We love input from our users and this is top notch stuff. We're never satisfied with the system and always making improvements, like our recently added and always expanding "onboarding" guides. If there's a specific area that needs additional guidance, we would love to hear from you anytime.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The ease of Oerca
Reviewed on 28/09/2018
I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable.
I'm extremely happy with One Earth and their software. It makes logging my data easy and enjoyable.
Pros
The software is easy to use and there is a function for every application. It's intuitive nature makes using the system a breeze and enjoyable.
Cons
If I'm going to nitpick, there maybe too many options or applications at my disposal.
Response from OERCA
We're thrilled that you enjoy using OERCA and thank you for taking the time to share your experience. That said, we know it's not perfect and look forward to continued user guidance in helping create the ideal management system.
- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
OERCA
Reviewed on 25/09/2018
Pros
Being able to track our entire collection and operations from one platform.
Cons
It seems to be geared more towards large mammals instead of diverse fish collections
Response from OERCA
We are very appreciative of your feedback, thank you for taking the time to review the One Earth system. OERCA did in fact start as a large mammal system; however, as of 2016 over 60% of our business is now aquarium management. We have a well developed master plan 90% of which comes from direct user feedback - that plan details a continual expansion of aquarium functionality (among others). Once again, thank you for your feedback.
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dolphin Adventure
Reviewed on 25/09/2018
We enjoy using OERCA. Its integration of animal care and training systems have changed the way we...
We enjoy using OERCA. Its integration of animal care and training systems have changed the way we operate.
Pros
Ease of use and support services are the exceptional aspect of the software
Cons
Some of the Animal Care functions could improve, as well as the ability to customise the Animal Care data.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Always Improving
Reviewed on 27/09/2018
Pros
The system is getting better and better all the time, customer service is top notch.
Cons
There are some difficult features that seem older (but those are slowly being replaced).
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bass Pro Shops
Reviewed on 28/09/2018
I needed an affordable option for animal records and one that could be customized to specific needs...
I needed an affordable option for animal records and one that could be customized to specific needs not commonly used in similar industry.
Pros
Easy to operate with or without Registrar
Intuitive platform which make remote training possible
Cons
Can be minimally buggy in a few areas
- Industry: Fishery
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
OERCA Review
Reviewed on 04/10/2018
Pros
The software has fairly feature rich and software support is responsive/helpful.
Cons
Some of the features do seem out of date and require more information than I feel is required. The nutritional plans need to be revamped in my opinion.
- Industry: Fishery
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Oerca is good, no issues here.
Reviewed on 28/09/2018
I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need...
I’ve been using oerca a few months now and I’ve been able to get in quick, input the things I need and get out hassle free.
Pros
This software I think is very user friendly. The main dashboard is very simple to use and easy to find what you are looking for, also the big icons are appealing to the eyes, once again making everything easy to find.
Cons
My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading. Booting up my laptop takes forever and so I wish I could just access oerca with my phone, it would be much quicker if it didn’t forever say loading.
Response from OERCA
Thank you for reviewing OERCA. We're sorry to hear you're having trouble with the mobile app. We are retiring the "native" app found in the iTunes and Google Play store in favor of the progressive web-app (PWA). Try simply going to the domain on your smartphone browser and then create a "Home" button. This will work exactly like a native app. Contact us through support if you continue to have any issues and thank you again.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 26/09/2018
Pros
This software was a little overwhelming at first, but the learning tutorials definitely helped and made it more user friendly. The software itself allows for customization based on customer needs, which I really like.
Cons
The navigation needs more work. You can't use the back button, so sometimes I need to go all the way back through a pathway to back up one step.
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
OERCA
Reviewed on 29/09/2018
Pros
I like that it's very easy to use, data entry is simple, and it's always online.
Cons
I don't really have any complaints, I really like the software and am glad I can use it. Much simpler, and works better than MS EXCEL.
Response from OERCA
Thank you for taking valuable time to provide a review of OERCA. Our most humble thanks.
- Industry: Fishery
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall, a good functioning system
Reviewed on 02/10/2018
Overall, I am very pleased with One Earth, and look forward to growing our program with theirs.
Overall, I am very pleased with One Earth, and look forward to growing our program with theirs.
Pros
Ability to retrieve data,
Ease of ain't entries to completed templates,
Ease of adjusting census numbers
Cons
Changing parameters in templates, adding species to census are more tedious than they need to be.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Feature rich, easy to use
Reviewed on 29/09/2018
Pros
Entering water quality data is very simple and quick. I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality.
Cons
Some areas are not as straightforward or intuitive as they could be.
- Industry: Consumer Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Overall
Reviewed on 25/09/2018
Pros
This program is super easy to use and overall very user friendly.
Cons
Some glitches still but usually gets adjusted and improved fairly quickly through customer service.