Routific

4.9 (134)
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Route optimization software for delivery businesses

Overall rating

4.9 /5
(134)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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134 Reviews

Rachel
Rachel
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries.

Reviewed on 23/04/2018

Pros

It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.

Cons

Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!

Joel
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with Routific - what an wonderful company and an amazing product.

Reviewed on 09/06/2020

We had used the Routific API when conducting a costing exercise late last year and had found it...

We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use.
3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs.
Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with.

Pros

Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information.
The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time.

Cons

I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App.

Jason
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

very good package overall

Reviewed on 01/09/2021

Good

Good

Pros

All the features which make the package flexible

Cons

The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer

Kajetan
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple as bread

Reviewed on 03/04/2020

Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the...

Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull

Pros

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Cons

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3...

Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

Alternatives Considered

GSMtasks

Reasons for Switching to Routific

Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;)

Response from Routific

Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them

Marino
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great route planner for SME

Reviewed on 14/05/2020

Pros

In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in.

Cons

There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs.

Alternatives Considered

OptimoRoute, GSMtasks and Tookan

Reasons for Switching to Routific

It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors.
Jonathan
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Made my deliveries 3x more productive

Reviewed on 28/04/2020

Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it...

Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it and know how the dispatch works and everything. Very positive.

Pros

Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied.

Cons

Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time.

Alternatives Considered

Mappr and Tookan

Reasons for Switching to Routific

There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products.
Michael
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficiency and Increased Delivery numbers

Reviewed on 15/02/2021

Overall Routific has been easy to use. It works well with our order system and is affordable for...

Overall Routific has been easy to use. It works well with our order system and is affordable for our small business.

I like the visual representation of the stops. It allows at a glance understanding of how the day is progressing.

Pros

I like the customer notifications. Allows us to do faster drops and means more deliveries a day.

I like the ease of rescheduling or cancelling deliveries.

Cons

I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus

I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses.

Jeff
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What a Find!

Reviewed on 29/10/2020

I'm really not sure where our company be without Routific! We have been able to perform at a peak...

I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort...

Pros

Ability to plan, route and manage daily trips through basic and simple steps!

Cons

The inability to close Canada/US border when routing trips
Routing trips over the course of multiple days

Alternatives Considered

FreightPath

Reasons for Switching to Routific

The power of the software at the price point.
Tijj
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, great support

Reviewed on 19/03/2020

Pros

Easy to use
Great onboarding
Awesome support
Lots of developments

Cons

We having a returning business, which can be switched very easily. I would love to have feedback from routific when we should service which customer. Instead of "only" planning the customers I upload.

Kenneth
Kenneth
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Routific really saves us time

Reviewed on 04/12/2018

Great!

Great!

Pros

The ease of use. Everything is easy to find and user friendly

Cons

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

Response from Routific

Thanks so much for the great review. We always appreciate it when our customers take the time to let us know how we're doing. Also, I'm happy to say that we're working on releasing some new features in the new year. Stay tuned!

Kota
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well-designed and fully featured products

Reviewed on 12/04/2023

Pros

Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite simple, as it can import from spreadsheets. In addition, we have used the API features to integrate Routific with our internal spreadsheets and automate our dispatch process even further. Routific also automatically validates address data and highlights possible errors, which is very helpful as our data can be quite messy at times. The driver app is also easy to use, and we have received positive feedback from our drivers. The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.

Cons

We haven't run into any issues with Routific, and it's been a great fit for our organization's needs.

Robert
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great route planning solution for our charity's fundraising collections!

Reviewed on 10/03/2023

Very, very positive. The customer support are so helpful and as responsive as they can be given the...

Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come.

Pros

Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.

Cons

It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.

Response from Routific

Thank you so much for your review! We love being able to help a good cause.

Matthew
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A 1,000 Meals in 90 Minutes

Reviewed on 12/10/2023

Pros

We use 50 volunteers to deliver 1,000 meals in 90 minutes. Planning routes and getting volunteers to their destination on time is a nightmare. Routific makes it easy. It gives us the best route in minutes and then puts it on the driver's cell phone so that they can find it. That's easy.

Cons

The spreadsheet that we used previously wasn't formatted correctly so that it could be imported into Routific so we had to do some work to reformat our data. That was the only issue we had.

Response from Routific

It is an honor to help NPOs and charities plan out efficient routes. We are glad to have been able to help a good cause!

Anna
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient Route Planning

Reviewed on 04/07/2023

Pros

So easy to upload your Excel and it plans your delivery route for you. A very important tool to save time/money.

Cons

there are no dislikes about Routific. It works perfectly.

Response from Routific

Thank you for your kind words!

Please don't hesitate to get in touch if there is anything you need.

Heather
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Routific Delivers!

Reviewed on 01/09/2021

Really love it! We must deliver 200+ art kits to adults with disabilities every month and without...

Really love it! We must deliver 200+ art kits to adults with disabilities every month and without this software to route all the addresses into manageable chunks for our drivers, it would be impossible.

Pros

The ease of use and flexibility. Ability to download routes and route summaries. Ability to move a stop to another route or switch drivers.

Cons

I wish I could download more drivers than my subscription maximum of 10.

Matt
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Routing beer around the city

Reviewed on 01/06/2022

Pros

Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific.

Cons

Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that.

Response from Routific

Thanks so much for your kind review, Matt. We're working on better traffic estimates in our next release!

Ruben
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app and fantastic customer support

Reviewed on 31/01/2022

We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific...

We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific gave away several months free use to non-profits doing pandemic relief and it was a lifesaver for us.

In the past we had been using Google Maps, with lots of printed paper and manual entry, and we just wouldn't have been able to handle the volume we faced during lockdown. Customer support was fast, clear and helpful as I was testing and then implementing. And it turned out our volunteers love the app and having the route dispatched to their phone.

In our network of non-profits, several others are using Routific, and we all love it. I see it being integrated with many of the farm-to-customer platforms as well.

Pros

Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them.

Cons

Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design.

Sean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Made Our Days Way Easier!

Reviewed on 10/11/2020

Fantastic! This was exactly what we had been looking for for months.

Fantastic! This was exactly what we had been looking for for months.

Pros

This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able to serve a greater number of people at a more efficient rate. The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date. And the real-time progress reports are extremely beneficial. Our drivers also appreciate the freedom to utilize any map system on the back-end. The editing tools were easily learned and applied. All in all, a great program.

Cons

The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.

Daniel
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simple and Scalable route planning software that saves you time

Reviewed on 04/11/2020

Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss...

Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.

Pros

Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses.

Overall, super pleasant app!

Cons

Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.

Matt
Matt
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Exactly what I needed!

Reviewed on 16/06/2020

I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have...

I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have the campers at the local high school all day and we were going to feed them snacks and lunch from our top local caterer. Well, due to COVID19, we have converted camp to an "at home" experience. But we are determined to keep the food component, so we are driving lunch to 35 campers each day. My wife, my friend [SENSITIVE CONTENT HIDDEN], and two of my students are doing the driving.

Using my free trial, I was able to set up [SENSITIVE CONTENT HIDDEN] as drivers. Then, I was able to plug the 35 campers into routific, optimize the routes, and then dispatch. It was AMAZING. What an incredible product.

Pros

So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.

Cons

I have no complaints. Maybe another pricing tier for users like me.

Brandon
Brandon
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

As our business grew, we need a routing solution and Routific worked perfectly for us.

Reviewed on 09/04/2018

Pros

- Online routing with previous route history
- The ability to one more many stops around was very useful
- Regular updates improves its utility and regularly adds features

Cons

- Only handles 500 points, but we rarely needed more
- Requires an email to cancel service, no online cancel button

Response from Routific

Hi Brandon,

Thank you so much for the review!

Just wanted to clarify that Routific can route more than 500 stops at a time without any issues. Sorry if there was a miscommunication along the way. Please let me know if you need someone from our team to help you in the future when you're routing again.

Best wishes!

Ryan
Ryan
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, quick to set up, fully featured

Reviewed on 03/04/2020

Providing route optimization for door to door delivery of emergency food supplies to home-bound...

Providing route optimization for door to door delivery of emergency food supplies to home-bound seniors, as well as quarantined or isolated families with children would not have been possible without this.

Pros

Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.

Cons

So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.

Alternatives Considered

Maptitude

Reasons for Switching to Routific

Price, easy of setup, SAAS, API features.
Jen
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game-changer for small scale food distribution and food relief org.

Reviewed on 13/10/2020

Brilliant. Love it. And...to top it off every bit of correspondence we've had with the Routific HQ...

Brilliant. Love it. And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous. Go team!

Pros

We love this software and are constantly discovering other capabilities that allow us to scale and manage constant changing variables (e.g. different drivers, destinations, loads, etc.). This software was a game changer for us in the Covid response. We were able to grow quickly - 6-fold in terms of capacity to distribute low cost/no cost food to four local suburbs.

Cons

It would be great to see this software integrated with the Open Food Network online platform. It could really catapult small-scale food producers, farmers and food hubs to aggregate, distribute and transport their produce and goods quickly and efficiently to markets and consumers.

In writing this...it was only that we had to do quite a bit of back end work on spreadsheets to make them integrate better with the Routific format.

Peter
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cracks an impossible code on a daily basis - lightning fast

Reviewed on 06/08/2016

I own a document destruction business. Every day I put two drivers out into the field, each...

I own a document destruction business. Every day I put two drivers out into the field, each servicing between 15 and 20 clients a day. No two days are the same. And these stops are within 120 miles radius of my office. There is just no way to do this manually.

With Routific, I export a CSV file from my CRM of the day's work, upload it into Routific and within 2 minutes, the software plots the optimal solution for me.

Better yet, I can manually override the plot and then the software will optimize the route base upon my manual "tweaking."

The software also allows me to customize on a "per stop basis" the duration of each stop (they can range from 5 minutes to 4 hours), which truck services which client (the small truck in New York City, the big truck for larger jobs). Very handy.

Truly impressive optimization software.

Pros

Fast
Flexible
Easy to use UI
Powerful

Cons

The colors of the plots are hard to reach (colors are too similar).

Response from Routific

Thanks so much, Peter. Really glad we're able to help your business soar!

We're adjusting the color scheme in an upcoming release, so those pins will be more easily distinguishable. Cheers!

Joel
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Route

Reviewed on 13/11/2020

I am a tech learner and the software is very user friendly and the tech support iS very helpful. I...

I am a tech learner and the software is very user friendly and the tech support iS very helpful. I would have a hard time with out tech support

Pros

It is still amazing to me that there exists routing software. I could not do what we do with out it. The dispatch window is very user friendly

Cons

I use Barn2Door for my online store selling our vegetables with pickup locations, home deliveries and restaurant deliveries. I would like to see more merging of the software so everything is internal and automatic. That said its not too hard once you learn how to download a csv file and import it into the app