Routific Reviews
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134 Reviews
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries.
Reviewed on 23/04/2018
Pros
It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.
Cons
Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with Routific - what an wonderful company and an amazing product.
Reviewed on 09/06/2020
We had used the Routific API when conducting a costing exercise late last year and had found it...
We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use.
3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs.
Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with.
Pros
Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information.
The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time.
Cons
I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
very good package overall
Reviewed on 01/09/2021
Good
Good
Pros
All the features which make the package flexible
Cons
The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple as bread
Reviewed on 03/04/2020
Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the...
Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull
Pros
The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.
Cons
It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3...
Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.
Alternatives Considered
GSMtasksReasons for Switching to Routific
Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;)Response from Routific
Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great route planner for SME
Reviewed on 14/05/2020
Pros
In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in.
Cons
There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs.
Reasons for Switching to Routific
It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Made my deliveries 3x more productive
Reviewed on 28/04/2020
Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it...
Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it and know how the dispatch works and everything. Very positive.
Pros
Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied.
Cons
Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time.
Reasons for Switching to Routific
There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products.- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficiency and Increased Delivery numbers
Reviewed on 15/02/2021
Overall Routific has been easy to use. It works well with our order system and is affordable for...
Overall Routific has been easy to use. It works well with our order system and is affordable for our small business.
I like the visual representation of the stops. It allows at a glance understanding of how the day is progressing.
Pros
I like the customer notifications. Allows us to do faster drops and means more deliveries a day.
I like the ease of rescheduling or cancelling deliveries.
Cons
I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus
I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What a Find!
Reviewed on 29/10/2020
I'm really not sure where our company be without Routific! We have been able to perform at a peak...
I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort...
Pros
Ability to plan, route and manage daily trips through basic and simple steps!
Cons
The inability to close Canada/US border when routing trips
Routing trips over the course of multiple days
Alternatives Considered
FreightPathReasons for Switching to Routific
The power of the software at the price point.- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, great support
Reviewed on 19/03/2020
Pros
Easy to use
Great onboarding
Awesome support
Lots of developments
Cons
We having a returning business, which can be switched very easily. I would love to have feedback from routific when we should service which customer. Instead of "only" planning the customers I upload.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Routific really saves us time
Reviewed on 04/12/2018
Great!
Great!
Pros
The ease of use. Everything is easy to find and user friendly
Cons
Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.
Response from Routific
Thanks so much for the great review. We always appreciate it when our customers take the time to let us know how we're doing. Also, I'm happy to say that we're working on releasing some new features in the new year. Stay tuned!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Well-designed and fully featured products
Reviewed on 12/04/2023
Pros
Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite simple, as it can import from spreadsheets. In addition, we have used the API features to integrate Routific with our internal spreadsheets and automate our dispatch process even further. Routific also automatically validates address data and highlights possible errors, which is very helpful as our data can be quite messy at times. The driver app is also easy to use, and we have received positive feedback from our drivers. The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.
Cons
We haven't run into any issues with Routific, and it's been a great fit for our organization's needs.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great route planning solution for our charity's fundraising collections!
Reviewed on 10/03/2023
Very, very positive. The customer support are so helpful and as responsive as they can be given the...
Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come.
Pros
Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.
Cons
It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.
Response from Routific
Thank you so much for your review! We love being able to help a good cause.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A 1,000 Meals in 90 Minutes
Reviewed on 12/10/2023
Pros
We use 50 volunteers to deliver 1,000 meals in 90 minutes. Planning routes and getting volunteers to their destination on time is a nightmare. Routific makes it easy. It gives us the best route in minutes and then puts it on the driver's cell phone so that they can find it. That's easy.
Cons
The spreadsheet that we used previously wasn't formatted correctly so that it could be imported into Routific so we had to do some work to reformat our data. That was the only issue we had.
Response from Routific
It is an honor to help NPOs and charities plan out efficient routes. We are glad to have been able to help a good cause!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Route Planning
Reviewed on 04/07/2023
Pros
So easy to upload your Excel and it plans your delivery route for you. A very important tool to save time/money.
Cons
there are no dislikes about Routific. It works perfectly.
Response from Routific
Thank you for your kind words!
Please don't hesitate to get in touch if there is anything you need.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Routific Delivers!
Reviewed on 01/09/2021
Really love it! We must deliver 200+ art kits to adults with disabilities every month and without...
Really love it! We must deliver 200+ art kits to adults with disabilities every month and without this software to route all the addresses into manageable chunks for our drivers, it would be impossible.
Pros
The ease of use and flexibility. Ability to download routes and route summaries. Ability to move a stop to another route or switch drivers.
Cons
I wish I could download more drivers than my subscription maximum of 10.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Routing beer around the city
Reviewed on 01/06/2022
Pros
Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific.
Cons
Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that.
Response from Routific
Thanks so much for your kind review, Matt. We're working on better traffic estimates in our next release!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app and fantastic customer support
Reviewed on 31/01/2022
We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific...
We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific gave away several months free use to non-profits doing pandemic relief and it was a lifesaver for us.
In the past we had been using Google Maps, with lots of printed paper and manual entry, and we just wouldn't have been able to handle the volume we faced during lockdown. Customer support was fast, clear and helpful as I was testing and then implementing. And it turned out our volunteers love the app and having the route dispatched to their phone.
In our network of non-profits, several others are using Routific, and we all love it. I see it being integrated with many of the farm-to-customer platforms as well.
Pros
Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them.
Cons
Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Made Our Days Way Easier!
Reviewed on 10/11/2020
Fantastic! This was exactly what we had been looking for for months.
Fantastic! This was exactly what we had been looking for for months.
Pros
This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able to serve a greater number of people at a more efficient rate. The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date. And the real-time progress reports are extremely beneficial. Our drivers also appreciate the freedom to utilize any map system on the back-end. The editing tools were easily learned and applied. All in all, a great program.
Cons
The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and Scalable route planning software that saves you time
Reviewed on 04/11/2020
Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss...
Simple to setup, simple to use. Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.
Pros
Routific is really easy to use, especially when uploading addresses via csv. We went for a 'simple' integration approach of exporting orders from our website into csv and importing them into routific. Only brand new addresses (that aren't even on google maps yet) had a bit of difficulty - but for context, it's about 10 in every 2000 deliveries we made where we had to manually adjust those addresses.
Overall, super pleasant app!
Cons
Main missing feature would be the ability to have multiple users without needing to share a single login. And then the other feature that would be nice would be the ability to 'drop' addresses onto the map without having to rely on the address search function.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Exactly what I needed!
Reviewed on 16/06/2020
I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have...
I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have the campers at the local high school all day and we were going to feed them snacks and lunch from our top local caterer. Well, due to COVID19, we have converted camp to an "at home" experience. But we are determined to keep the food component, so we are driving lunch to 35 campers each day. My wife, my friend [SENSITIVE CONTENT HIDDEN], and two of my students are doing the driving.
Using my free trial, I was able to set up [SENSITIVE CONTENT HIDDEN] as drivers. Then, I was able to plug the 35 campers into routific, optimize the routes, and then dispatch. It was AMAZING. What an incredible product.
Pros
So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.
Cons
I have no complaints. Maybe another pricing tier for users like me.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
As our business grew, we need a routing solution and Routific worked perfectly for us.
Reviewed on 09/04/2018
Pros
- Online routing with previous route history
- The ability to one more many stops around was very useful
- Regular updates improves its utility and regularly adds features
Cons
- Only handles 500 points, but we rarely needed more
- Requires an email to cancel service, no online cancel button
Response from Routific
Hi Brandon,
Thank you so much for the review!
Just wanted to clarify that Routific can route more than 500 stops at a time without any issues. Sorry if there was a miscommunication along the way. Please let me know if you need someone from our team to help you in the future when you're routing again.
Best wishes!
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, quick to set up, fully featured
Reviewed on 03/04/2020
Providing route optimization for door to door delivery of emergency food supplies to home-bound...
Providing route optimization for door to door delivery of emergency food supplies to home-bound seniors, as well as quarantined or isolated families with children would not have been possible without this.
Pros
Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.
Cons
So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.
Alternatives Considered
MaptitudeReasons for Switching to Routific
Price, easy of setup, SAAS, API features.- Industry: Food Production
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game-changer for small scale food distribution and food relief org.
Reviewed on 13/10/2020
Brilliant. Love it. And...to top it off every bit of correspondence we've had with the Routific HQ...
Brilliant. Love it. And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous. Go team!
Pros
We love this software and are constantly discovering other capabilities that allow us to scale and manage constant changing variables (e.g. different drivers, destinations, loads, etc.). This software was a game changer for us in the Covid response. We were able to grow quickly - 6-fold in terms of capacity to distribute low cost/no cost food to four local suburbs.
Cons
It would be great to see this software integrated with the Open Food Network online platform. It could really catapult small-scale food producers, farmers and food hubs to aggregate, distribute and transport their produce and goods quickly and efficiently to markets and consumers.
In writing this...it was only that we had to do quite a bit of back end work on spreadsheets to make them integrate better with the Routific format.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cracks an impossible code on a daily basis - lightning fast
Reviewed on 06/08/2016
I own a document destruction business. Every day I put two drivers out into the field, each...
I own a document destruction business. Every day I put two drivers out into the field, each servicing between 15 and 20 clients a day. No two days are the same. And these stops are within 120 miles radius of my office. There is just no way to do this manually.
With Routific, I export a CSV file from my CRM of the day's work, upload it into Routific and within 2 minutes, the software plots the optimal solution for me.
Better yet, I can manually override the plot and then the software will optimize the route base upon my manual "tweaking."
The software also allows me to customize on a "per stop basis" the duration of each stop (they can range from 5 minutes to 4 hours), which truck services which client (the small truck in New York City, the big truck for larger jobs). Very handy.
Truly impressive optimization software.
Pros
Fast
Flexible
Easy to use UI
Powerful
Cons
The colors of the plots are hard to reach (colors are too similar).
Response from Routific
Thanks so much, Peter. Really glad we're able to help your business soar!
We're adjusting the color scheme in an upcoming release, so those pins will be more easily distinguishable. Cheers!
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Route
Reviewed on 13/11/2020
I am a tech learner and the software is very user friendly and the tech support iS very helpful. I...
I am a tech learner and the software is very user friendly and the tech support iS very helpful. I would have a hard time with out tech support
Pros
It is still amazing to me that there exists routing software. I could not do what we do with out it. The dispatch window is very user friendly
Cons
I use Barn2Door for my online store selling our vegetables with pickup locations, home deliveries and restaurant deliveries. I would like to see more merging of the software so everything is internal and automatic. That said its not too hard once you learn how to download a csv file and import it into the app