Shortcut Reviews

We're a scrum team developing software in the news industry. We switched from PivotalTracker to Clubhouse, and the ease of setup and how quickly we were able to learn the product was amazing. It took me weeks to get a grasp of PivotalTracker, but within a morning we were up and running on Clubhouse and loving it. The software looks clean, appealing, and intuitive, and it is so easy to learn and use that you will wonder why you used anything else ever. And the price point is easy to swallow, too. We love it!

Clubhouse is still missing robust sprint related tools. There are great workarounds in place, and they will be releasing those soon, so no hesitation on recommending it. But once they roll those features out it will be even better.

Many of the features of this software are useful to our company. Our team has come to heavily rely on the roadmap view and reporting tools. These features have kept our company on track and increased our velocity in immeasurable ways.

A few of the features our team feels are missing from Shortcut are custom fields and release management. If our team was able to have a reliable release management system, it would be very impactful to our team and customers.

The software is intuitive and easy to use if you've used other product management software. Has lots of additional features.

The reason we stopped using it was we didn't actually need all the features that it had. In the end we felt like we had too many tools and downsized into Notion.

- Clean user interface
- Fast search
- Continuously adding of new, useful features
- Great integrations
- Free for teams of up to 10 users

- This is mostly me nitpicking, but I'd say reporting. It has been improving over time though.
- It would also be great if there was a tool for simplifying backlog grooming

The software is so easy to use and was really easy to set up. Almost every integration you could need is also available to make workflow quicker and more automated.

Switching from Projects to Teams has been quite difficult and required that we rework our custom board and views used for our normal agile ceremonies.

The ability to use Shortcut the first day, integrate with our process easily and nicely, search items successfully every time, link items, all without a hiccup!

I wish more people in our organization could use it!!!! Just doesn’t fit their processes at the moment… I am working on it though!

This software is a curated experience that intentionally limits setup and flows compared with other products like JIRA which are less "bounded." I think this is better for most teams which do not care to install extra plugins and fight with non-intuitive workflow items.

There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I want.

Whether you’re part of a small software team or you’re integrated into a collection of agile teams at an enterprise software shop - Shortcut makes it easy and intuitive to manage the many integrated software projects of todays micro services oriented development style. We’ve found that Shortcut grew with us from 2 devs to 10 and we expect it to grow with us as we grow to 50.

Story management sometimes feels like a full time job, but at least Shortcut makes it a joy. For our open source projects we have a hard time integrating with issues on GitHub where public issues are generated, but for our private projects, the GitHub integration is lightweight and effective.

Seems silly, but for me, it's the ability to create tasks under a ticket, and be able to convert those into tickets on their own. Jira did not have this, and still doesn't as far as I know, but wouldn't matter - Shortcut is simple to use, and ready to go out of the box.

Doesn't have the brand recognition, so hard to convince others that its the correct solution to use.

Shortcut is amazing for non-profits who need a flexible and no- to low-cost task/project management platform.

Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories into epics and projects.

The ability to plan and curate our product backlog and create customized filtered views of our stories.

The product does not have a great way to document individual requirements or acceptance cases.

Shortcut is "just right" for our needs, and thinking back about previous companies, would have been perfect in their needs, too. It is much more than a to-do tracker but doesn't overwhelm you with flexibility. My favorite part of this software is that it's story-centric. Epics are available, but they can play a supporting role if needed. Tasks are left to the developer to fill out themselves end up being merely a checklist. This paradigm shifts the focus to deliverables and prevents gamification by closing out menial tasks just to pump up ticket closures.

As a bonus, this standardizes the language of Epics/Stories/Tasks. There is no more endless debate on what should be what. The one thing I've always seen with Jira, especially in young teams, is that the flexibility of the product creates unproductive debate and confusion about terminology.

This product focuses on product delivery. For more general applications, like issue tracking or process management, it may not be the best for that.

I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes. It was easy to jump in and start using without much learning curve for all of the team members as well. We love how much work we can have in a single work space and with powerful filtering, searching, everyone gets their perfect view for their purpose!

I wish there were more canned reporting features for Kanban workflows, but honestly it's not the end of the world since we have access to the REST API for building our own custom reports!

Right now our private Gitlab integration isn't working but what is amazing is that Clubhouse support and engineering is working through it with us. I love that about Clubhouse.

(Can you tell it's hard for me to find something negative about the software???)

1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools.
2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability.
3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!

1) Comment formatting is not WYSIWYG
2) A bit pricey for smaller teams
3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more.

Clubhouse has been really easy to onboard to, curate our roadmap of epics and milestones, track stories across projects, itemize our projects (website vs marketing vs platform vs api vs apps) and segment our work across them but rolling up under the related epics with per project/epic/milestone velocity reporting.

Figuring out the expected associations between Projects, Milestones -> Epics and how it fits into your product structure took a little trial and error. The main thing I like the least is that as a developer, I'm part of several teams (segmented by Product, Engineering, and Marketing, etc) each with different workflows, and that means I lack a continuous backlog to know "whats next" - I end up having to check each Team to do some mental prioritization to know whats next.

From usability and technical perspective this is really an amazing piece of software. The easiness to never having to save something is extremely impressive

Moving stories between different Workflows is sometimes a bit annoying. Also it would be really awesome if you could apply your own prioritsation scheme and rank for it.

Clubhouse makes it easy to view and organize work across projects. I like the ability to label things by Epic and create custom workspaces is super helpful. The Clubhouse API is useful for getting information about activity and creating our custom metric reporting.

The reporting isn't very useful. I feel it is geared toward project management reporting and we don't use project management. I would like to be able to see quality related reports (how many bugs were created/resolved, projects with the most reported bugs, number of bugs created by epic/project. It would also be nice to have the ability to set a Release Date and Production/Testing field on cards so that we can track when features/projects go to production and whether bugs were released as well, or caught during testing.

The design really helps with using the app fast and with ease. It's feature packed, but the design helps with finding the feature you need fast and efficiently. It's also very smooth and fast, which makes it a pleasure to use. Boards are updated live, meaning changes colleagues make are instantly visible to everyone. We work remote so this is really helpful. Integration with other tools and the API is also very nice and the mobile app is pretty great too, which is quite the accomplishment for such a complex app. I can do anything on the road that I can do on desktop.

Reporting could be expanded. Also some better automated integration with git would be nice, f.i. creating a new branch for each story automatically (that's how we work anyway).

Epics, millestones, projects, tags, workflow and reports are awesome!! The plataform is very intuitive and make understanding easy. The atualizantions aways come with great news and features

My team is not from the technology business so some features doesnt make sense to us. My team speak portuguese, so the language sometime is an difficult point for some. Losing the story's interactions history makes my team use the tags to identify the sprints.

I love it's exclusivity! Having to be invited by a member makes it just that much more desirable to get on. It's fun being able to directly interact with celebrities, movers and shakers, and influencers. The rooms are set up according to interest which is great as well.

The thing I least like about it is the fact that it's invite only. It's kind of a love hate with that aspect. So many of my friends want to join and I know they would find the content useful but cant join due to limited inviting options.

Fast. Easy to onboard. Easy to use.Clear

I like everything, even that one day their team called us to hear us out

Clubhouse is extremely simple and intutive. It doesn't force you into certain paradigms or organizing your workspace to their specific way. It's a really flexible tool that works really well and gets out of the way.

Probably my least favorite part is that it doesn't have a concept of a sprint built-in to it, but this is not really a deal breaker. It's really easy to just create a label that defines your sprint and apply that label to all the stories that are in your sprint.

Shortcut is integral to my team keeping track of the projects and tasks. I have it set up such that we can move tickets from different stages, including 'Eventually', 'Prioritized', 'In Development', 'Review', and 'Done'. At a glance, I am able to tell what stage everything is at. Additionally, tickets can be assigned to different people, and the filters make it easy to see what each people is assigned. It's helpful to be able to document conversations within the ticket, and I also appreciate being able to connect Shortcut to GitHub. Shortcut can also be used in Dark mode.

It would be nice to be able to put people down as 'requesters' even if they are not users of Shortcut. It would help keep track of who is the actual requester, if I was to create a ticket on behalf of someone.

It is very easy to use. I really like that it supports Google authentication and that other than simple cards you can create Milestones and Epics. We are very early adopters of Clubhouse (and even wrote a post about why we moved from Trello to Clobhouse) and it's incredible to see the amount of new features and integrations they have came up with in so short time.

Nothing that I can think of. The experience on mobile was poor at some point, but it's been hugely improved in the past year or so.

I like that they provide you with so many different views of projects. For example, I can easily track burn rate for projects, individual contributor process, story progress, etc. It is feature rich, yet lightweight. I have never found myself needing something that Clubhouse couldn't offer.

As a negative person, I honestly can't think of anything!