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8 Reviews
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product with Prompt Support
Reviewed on 21/06/2021
Pros
Docsumo is a great product that helps intelligent data capture for our travel product. As travellers have lots of travel documents (passport / visa / tax documents) that are frequently processed we have been using for a long time now and have great accuracy and satisfactory support so far
Cons
Docsumo is a fast growing tool and it can expand the coverage of documents it offers
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Invoice Extraction!
Reviewed on 22/11/2022
Their support staff is kind and helpful and willing to meet at hours reasonable for our business....
Their support staff is kind and helpful and willing to meet at hours reasonable for our business. They invited us to slack group to post questions and they also schedule a weekly meeting with our team to make sure everything is flowing as expected. When we encountered problems in the early stages of our work with them, they fixed them quickly and always kept us updated with the latest news involving any problems we encountered.
Pros
Because of the volume of invoices we deal with, it became necessary for us to extract relevant information from them in order to formulate meaningful insights. Unfortunately, due to the sheer quantity, we began to look for a SAAS soluation that would help us bridge the gap from scanned invoices to extracted data. Docsumo provides us with that service by validating the extracted data and pulling the necessary information for us. Their webhooks upon a document being processed made it easy for us to handle the data in a way that best fit our usecase. Overall, we're extremely satisfied!
Cons
Docsumo provides categories that you can upload your documents to in order to extract the relevant information you have configured it to. These categories, in our case, are generic for invoices. We have a variety of invoices from across our properties that need to be parsed. Unfortunately, because of the vast amount of variety in our invoices, Docsumo's systems can get mixed up occasionally when trying to extract data. I imagine this is a problem more unique to us, as we do have a wide variety of invoices. NOTE: Docsumo does wonderfully more often than not and we have someone who goes in to fix any errors manually so it's not a problem for us.
- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Feedback for Docsumo from a user of 2+years
Reviewed on 02/12/2022
My overall experience with Docsumo is very pleasant
My overall experience with Docsumo is very pleasant
Pros
Data extraction feature is very impactful and is very convenient to use
Cons
The feature which is required for our work is sufficient. the issus some time we faced with the communication of docsumo team
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Automated check input process
Reviewed on 22/06/2021
I have tried many companies and no one was able to customize the software to my needs until I met...
I have tried many companies and no one was able to customize the software to my needs until I met Docsumo. I am extremely satisfied.
Pros
It used to take an employee a full day to input the cheks that we receive. With Docsumo it now gets entered within the hour with 0 mistakes!!
Cons
Would have liked a more complex reporting system
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use document digitisation software
Reviewed on 14/09/2019
Pros
We have been using Docsumo to digitise our invoices which has helped eliminate our manual data entry hours.
The sales process for Docsumo was very smooth and we got a demo from the team on the same day we put in the request. They put us right on track to test the tool. Works as it's supposed to & has helped us save tons of time. We pay according to our invoice volume rather than a fixed amount which is great flexibility for a mid-sized firm like us.
Cons
Need some work to make the UI more intuitive, but I've been told they are working on it. However once you get a hang (which doesn't take too much time honestly), it's a breeze to work on.
Response from Docsumo
Thank you so much for the positive review. We definitely could improve the onboarding flow and will be changing that soon.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A growing businesses owner review
Reviewed on 27/05/2019
Pros
I found Docsumo when I was searching for a Docsparser similar app. At first look, I thought it was not the right app for the document type I need to extract data.
But chat with the support and they offered to add the template to my document and make it possible to automate.
The support for inicial user was exceptional, even for small users like me.
Cons
The API documentation could be a little more detail.
Alternatives Considered
DocparserReasons for Switching to Docsumo
Better priceResponse from Docsumo
Thank you Guilherme for the positive review. It is amazing working with you.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really usefull, better customer service
Reviewed on 20/04/2020
Since the very begining everything was fine, they always say "Ask anything, even if you need...
Since the very begining everything was fine, they always say "Ask anything, even if you need support from our developers".
Pros
The easy was to talk to then, I had an interview after a few emails so they can know about what I need from them. Then they gave us a free trial and even they expanded the days because we needed that. And its so cheap to use.
Cons
They are almost starting, maybe an Spanish talker in the future will be nice.
Response from Docsumo
Thank you so much for your review Dario. We want to live by the principle that customers should be able to talk directly to developers to solve the problem. Looking forward to growing together.
- Industry: Accounting
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool for automation
Reviewed on 17/09/2019
Pros
Docsumo is a very easy and an effective tool for automating the data entries from various kind of documents. Will save an organisation a good amount of time and efforts.
Cons
None was the feature was disliked as such
Response from Docsumo
Thanks for the positive feedback! We will keep striving to provide you with a great product and service.
