TwentyThree Reviews
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16 Reviews
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great video marketing platform
Reviewed on 09/07/2019
I like it a lot! We use it quite often and it solved many problems. It's a great publishing,...
I like it a lot! We use it quite often and it solved many problems. It's a great publishing, tracking and analytics tool.
Pros
I like how easy it is to upload, edit and publish to all social media channels and tracking all the videos and if I have any questions the customer success team always helps with solutions and answers.
Cons
It takes some time to learn the platform, but customer success team is great there and always helpful!
Response from TwentyThree
Hey Marta!
Thanks so much for the great review! Happy to hear TwentyThree is helping you guys with your publishing and tracking!
Great to have you on board!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great video / webinar management software!
Reviewed on 12/01/2023
Pros
To us, the most important is that we could integrate twentythree with our marketing automation tool (Marketo), so we are able to track in marketo the contacts that watched videos, webinars, replays. Moreover, we can score our leads based on very detailed metrics such as how much % of a video a viewer has watched, etc.
Cons
Not really anything to says as cons, the support is also very helpful!
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great webinar tool with some integration issues
Reviewed on 28/10/2020
Pros
Modern system which can really help with streamlining webinars and automising some keynfunctions.
Cons
Integration between 23 and HubSpot doesn’t work well at all, contacts that signed up get lost in the process. Customer help is trying their best, but it took close to 2 months to get a response
- Industry: Cosmetics
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review of 2 months setting up P23 in CH
Reviewed on 13/07/2021
I was not in this project from the beginning on. As my colleague left to the maternity leave i took...
I was not in this project from the beginning on. As my colleague left to the maternity leave i took over after there where already some internal trainings on the usage happening. It was not easy for me to check in and understand the tool propperly. Lucky me we had some meetings with [SENSITIVE CONTENT] and he was very paitent and gave alot of helpful tips. I love, that the support is always very fast reacting.
Pros
I really love, how the Frontend page looks like for our consumers. For the user its very easy to click trough all the video's, the attachments are nicely added (could be a bit more visible).
Cons
I was hoping that the webinar function will be more advanced or even similar to Zoom or Teams. Unfortunatly it is not the way we would like to interact during our Educational Trainings. There was alot of techinal issues like the screensharing was not working, huge delay on the chat, no interaction.if you share your screen you can not see yourself or the chat anymore. Thats why we will not use it for webinars,
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Forget Youtube, Vimeo or any other video platform.
Reviewed on 15/08/2019
Pros
One of my favorite features is the Video Hub (Created by TwenthyThree).
Another feature I really like is the possibility to add an action to your video’s. We already
use this feature a lot, and intend to implement to more videos to come.
Video Interaction is hot in 2019. Interactive video offers a new
world of opportunities. With Actions, I can make any video interactive and further drive
the engagement of our audience.
TwentyThree Webinars is a great addition to the platform. At Foleon we give 4-5
webinars a month so it was a no-brainer for us to start using it! It is incredibly
easy to set-up the webinars.
My favorite feature is the video playback panel which allows us to play
pre-recorded videos during our webinar. Something that also really gets me
excited is the use of gear mode within the webinar room, being able to add
custom intros, outro’s, transitions and lower thirds in OBS is the dream of every
video content creator.
We are living in a time where you can’t ignore video any more. Forget Youtube,
Vimeo or any other video platform. TwentyThree is the way for all companies to reach
the next level when it comes to video marketing.
Cons
It can take a while to fully integrate the platform to your liking.
Response from TwentyThree
Hi Gerard,
Thank you for the amazing review! It's really exciting to see all the great things Foleon is up to, especially with webinars!
Thanks again!
The TwentyThree Team
- Industry: Online Media
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If You Haven't Tried TwentyThree, You Aren't Capturing Your Full Video Potential
Reviewed on 05/12/2019
I have been using TwentyThree for a few months now, but following the company for longer. You truly...
I have been using TwentyThree for a few months now, but following the company for longer. You truly don't full grasp how important it is to have video data of this quality until you actually have it.
As we start to increase our use of video, with TwentyThree I am able to constantly analyze what is working and what isn't. I can start to better understand audience engagement with my content. And even with the use of the collector tool I can capture people when they are most invested and create the ability for them to reach out and get more information.
If you want to take your video marketing to the next level, you need to look into TwentyThree!
Pros
With TwentyThree, it's possible to see video data on a whole other level. You can see exactly where people stopped watching, where people repeated certain parts of a clip, etc. I can the embed my video anywhere and have access to audience insights that I can use to grow my video marketing capabilities. It's an incredible platform that has provided users with so much more power than ever before.
And not only is their platform helpful to my daily video marketing, but they are leaders in the video marketing realm and constantly provide us with tips (sometimes via Webinar, another super cool function) for how to improve and grow!
Cons
The ability to go in and out of sharing your screen during a webinar is a bit difficult, but it's something that can easily be solved by asking the TwentyThree team for help.
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Top-class customer care
Reviewed on 21/08/2019
We wanted to convert a high number of video views into actual leads. We are on the road to...
We wanted to convert a high number of video views into actual leads. We are on the road to achieving this, but takes time, as with any new software. While some things can be tricky to find and take time to set up, I have been move than happy with 23's customer care team and its responsiveness. They alleviate frustration quickly. In our negotiations, 23 were helpful and did their best to help tailor a solution that fitted our business, meaning that we more easily could get the investment to pay off and make sense.
Pros
- Collects video data across platforms for easy reporting
- Customizable players on our website
- Customizable video hub
- Integration with other software such as MailChimp
- Call-to-actions in owned players
- Top-class customer support
Cons
- Can be tricky to find your way around in the beginning
- Time-consuming to set up
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for everything video related
Reviewed on 20/05/2019
Very good. Customer support is excellent, and we've been using the collector function to great...
Very good. Customer support is excellent, and we've been using the collector function to great success. We're big fans of having an integrated video hub for all our video material.
Pros
The vast amount of features. You can do a lot of really cool things. Having a hub / tracking for our videos, is crucial to us.
Cons
You need a bit of training to understand the full power of the platform.
Response from TwentyThree
Hey Casper!
Thanks for the review - it's great to hear that you've had success with TwentyThree, especially the collector and hub functions.
If you have any questions, you can always reach out to us directly.
- Industry: Financial Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TwentyThree EO
Reviewed on 11/05/2022
Pros
When I need customer support, I can reach them immediately and they help me a lot. It's also great to add action to my videos.
Cons
It is a bit difficult to learn the software, obviously, but after learning it, it is very easy and enjoyable to use.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for your online events
Reviewed on 19/03/2020
I would definitely recommend TwentyThree for any company using webinars for online events and lead...
I would definitely recommend TwentyThree for any company using webinars for online events and lead generation.
Pros
The TwentyThree webinar tool is very user friendly. It takes only a few min. to setup and you are ready to go. Once you have your setup ready it's very easy to close and use previous webinars as a template for the upcoming webinars.
I also love the fact that you can customize everything to be inline with our brand - domains, logos and colours - everything is customisable.
Cons
It's a bit difficult to showcase audience questions live on the screen when they are too long (in the chat).
- Industry: Biotechnology
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loving the innovation!
Reviewed on 06/08/2019
We have monthly webinars that need to be hosted so that our customers can reach them when needed....
We have monthly webinars that need to be hosted so that our customers can reach them when needed. 23 allows us to do this with ease and even organize the way we present out video content to the world. The experience using 23 has been great and I look forward to getting more out of the platform.
Pros
The platform is extremely intuitive. Being intuitive allows more ideas to play around with the platform comes naturally and we get to use the full extent of the software more quickly. I love the customer support as well, they are great at getting back to the questions asked really quick and try to work out a custom solution as well.
Cons
The filtering options while listing out/organizing videos is a little lacking and have to make do with the options at hand. That being said the search engine they have on there is great and helps you to get what your looking for really quickly.
Response from TwentyThree
Hi Akhil!
Thanks so much for the review. Great to hear you're getting a lot out of the platform! We'll pass your feedback re: the filtering options to our Engineering Team.
Thanks again!
The TwentyThree Team
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Data features
Reviewed on 19/08/2019
Pros
I like the data availability and accessibility to qualified pople who can help with data questions. The methodology for collecting data appears sound and well rationalized.
Cons
It may not be the software fault but beware that twenty three data collection will be different from your online measurement systems..(Google, Adobe, etc...) A better API to online measurement needs to be developed so data collection can be similar.
Response from TwentyThree
Hi Robert,
Thanks for the review! It's great to hear you're getting a lot out of the platform, particularly our data features. Our Engineering Team is aware of the API suggestion and will be reviewing solutions for the product roadmap.
Thanks again!
The TwentyThree Team
- Industry: Media Production
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An astounding video marketing solution
Reviewed on 27/08/2019
We work closely with 23 as a partner and avid user of their platform and couldn't recommend it...
We work closely with 23 as a partner and avid user of their platform and couldn't recommend it higher in terms of cultural fit, consolidated dashboard / analytics and ease of integration.
The team are great to deal with.
Pros
- Consolidated dashboard / analytics
- Ease of integration.
- The team are great to deal with and their support function is on point
Cons
We haven't come across too many hurdles, to be honest
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy of integration
Reviewed on 21/08/2019
We are able to quickly launch new videos and promote these on different platforms. And all data is...
We are able to quickly launch new videos and promote these on different platforms. And all data is integrated to Marketo, which significantly improves our lead scoring and interest profiling on our customers and prospects.
Pros
The ease of integration on both sides. It's so easy to publish a video on social platforms. And it's also easy to integrate the platform with marketing automation, such as Marketo. The integration with Marketo enables you to recognize who viewed which video to what extend, which can be leveraged to complete interest profiling and buying score.
Cons
The statistics are good, but it would be great to be filter out your own views (e.g. based on IP address for example).
- Industry: Biotechnology
- Company size: 5,001–10,000 Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
TwentyThree
Reviewed on 03/06/2021
Overall, I found that all of my business/personal needs can be met with features available for free...
Overall, I found that all of my business/personal needs can be met with features available for free on YouTube, so I didn't really see a reason to continue to use/pay for TwentyThree.
Pros
It's great for webinars, there are lots of customization options. It also integrates well with social media platforms, so it's easy to share videos once they're created.
Cons
It's ridiculously expensive (starting at $199.00/month). I don't understand why someone would use this product while there are a number of other video hosting sites with the same features (such as YouTube) which are absolutely free. Also, it's pretty difficult to learn the program and it takes a long time to set up.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Video Software is Helpful
Reviewed on 30/01/2017
This software really helped our firm with presentations and I am grateful to have come across. It...
This software really helped our firm with presentations and I am grateful to have come across. It does a lot of the work for us.
Response from TwentyThree
Hi Jack,
Thanks for your review - it's great to hear TwentyThree is helping your organization.
If you have any further queries, feel free to reach out to us.
