POS Nation for Retail Reviews

The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.

The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.

Ease of ability to upload previous POS data into it.
Ease of daily use.

What i would consider to be simple items to fix often cannot be fixed.
Time Clock is not supported for QuickBooks upload.

CAP Retail is easy to use. We use it on a daily basis in our shop.

The software is easy to setup and install and once sync your inventory, you are ready to use it. It is fast and easy to reconcile daily sales, monthly sales and year end inventory.

Inventory reporting is the most helpful enabling our staff to track the least sold to most sold items to stay on top of what our daily customers are wanting.

Some configuration settings may need to be selected repeatedly in order to save or be enabled but this is not always the case as a minor annoyance.

Price Point of features/cost benefit. Seems to be a very good point of sale.
[SENSITIVE CONTENT HIDDEN] in Tech support is outstanding. He really helped us out with very pin pointed customized features that the customer uses and likes.

Nothing so much to dislike. It has a lot of the features in a canned product that we can use on a daily basis to run the operation

I like that it is very organized, and easy to make reports, if no one else is logging in from another location .
I know yor employee was right letting me know all has access to my store.
I have had numerous problems,but i think its because our company has several locations in which all have access to my location which has been very disturbing.
I appreciate all that you guys have done for me and I am hoping my boss gets employee numbers to keep this from happening again..

Thank you so much for helping me today..

Best,

Jane Brady

I like it all Basically..
I think its awesome..

The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business.

Nothing really. If I had to say anything, some of the buttons are a little small.

Very easy to use and train on. Well thought out and designed.

Having the ability to save credit cards encrypted on file was a nice feature in the other POS system we had

Very easy to use. I most enjoy the ability to set up hot keys for the items that we sell the most.

Would like to see a functionality to be able to take credit card payments over the phone for credit card purchases.

It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product.

Complex user interface. Very complicated database structure

The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.

We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.

They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.

At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.

The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.

The software requires you to create modifiers for so many little changes.

I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.

I did not have any issues using this product. It was perfect for my business

I have only been using the POS systems daily for the past 3 1/2 months. Prior to this I used is occasionally when I filled in for a co-worker. I find the Hot Keys to be very beneficial. Also, most of the reports are pretty easy to generate and understand.

Still learning all the features of the software.

POS nation is a truly complete point of sale system that is super intuitive. A benefit for beginning users to learn the ropes for retail/customer service cash handling.

After the initial trial period it's rather expensive; costing over $60 a month. With free programs available, that provide the basics, it makes POS Nation a luxury program instead of a necessity.

Easy to use software and very helpful staff

Reporting could be customized further to include or remove information needed or unneeded

It helps me run my business! It gives me the information I need to make decisions. I know my best and worst sellers. I know my margins by department. I can run promos to get my customers back in the door.

how easy to set up the software is easy to learn and operate

i do not have any fined i do not like least about the software