UniPoint Quality Management Software

4.0 (10)
Quality management solution for businesses of all sizes

Overall rating

4.0 /5
(10)
Value for Money
3.8/5
Features
3.8/5
Ease of Use
4.3/5
Customer Support
4.3/5
Sort by

10 Reviews

Phillip
Overall rating
  • Industry: Mining & Metals
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally a low cost quality system that is easy to implement, use, and grow with

Reviewed on 06/03/2018

Best bang for the buck compared to any other EQMS on the market.

Pros

After using several other EQMS', this was very easy to implement and deploy
Operators can pick up and use within minutes of simple training
Screens are easy to manage and teach as all look the same.
Roll-out is very easy with the modules, as they allow you to do one portion at a time.
Easy to have multiple different plants working in the same or separate databases
Forces good process be done consistently with 'tasks'
Great customer support!
Good user groups in Mid-west.

Cons

Non-conformance are 1-to-1 with part numbers AND failure modes. (i.e. RMA's are required for each part number being returned)
Base reports which come with uniPoint will not allow you to get all the data out. uniPoint will create any extra report you need, but for a small price. You can write your own reports if you have Crystal Reports Writer and someone with Crystal experience.

Kriss
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Unipoint review

Reviewed on 17/08/2022

Pros

Unipoint is relatively simple to learn and implement. It's likely a better choice for smaller organization where resources for implementation are limited. Most modules work well and meet our needs. Integration with JobBoss ERP is helpful and does not require customization.

Cons

The document module is relatively limited. This makes it simple to implement and use, but limits capability. It is not able to store source documents. Source documents have to be kept elsewhere for future revisions. It is not able to convert the source document to pdf, once approvals are completed. Multiple documents can't be routed for approval in a packet. It does not support collaboration, due to lack of a pdf creator. CAPA, NC, Maintenance/Calibration, Training and inspection modules work better and serve our needs.

Jo
Overall rating
  • Industry: Chemicals
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Unipoint Review

Reviewed on 10/10/2017

Pros

It is very User-friendly. Easy to learn. Good Customer support. Easy to manage the system. Easy to install.

Cons

It doesn't have some features I am looking at. It is more for a maintenance workshop and can't be used for other areas/

Beth
Overall rating
  • Industry: Mining & Metals
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best QMS software I've used!

Reviewed on 23/06/2016

Pros

Easy to create workflow templates in the NC and CPA modules to ensure each type of situation has its tasks. The Doc control module was very easy to use to route approvals and training. Every auditor I had was extremely impressed with the software. Their response to issues was fabulous! The help files are very useful as well. It integrates seamlessly with so many different ERP systems.

Cons

I wish there was a change management or ECO module on this system to control that process. It's a huge part of an ISO or AS audit!

Timothy
Overall rating
  • Industry: Mining & Metals
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

This software is more than we needed

Reviewed on 16/10/2018

This was my second choice, close but no cigar.

Pros

Single application to do "all" modules in the ISO requirements. Email connectivity for notification of task, project, corrective action, surveys and change. All the needed modules are there: Non-conformance, Document control, auditing, inspection, scrap, rework, validation. Great customer service.

Cons

Integrated ERP is not necessary in my application and considered a con. Cost compared to similar software is higher.

Scott
Overall rating
  • Industry: Mining & Metals
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Software

Reviewed on 17/08/2015

Pros

Ease of use, workflow, excellent support, scale-ability

Cons

Not enough recurrence outside of Tool and Equipment module/tickets

Rachael
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use

Reviewed on 15/06/2017

Pros

Because the modules are all built the same, it's easier to train users. It also makes moving from one module to another a smooth process.

Cons

Have to purchase an outside program to create customer reports. Program is not capable to combining reports into one large report.

Brian
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

All the sub-groups are in full view to select. Great software dashboard!!

Reviewed on 15/10/2015

Pros: Easy navigating through each sub-group. Can upload documents from a external data file.
Nice scroll down entry fields in each sub-group. Overall it's a effective package of Quality
Management software.

Cons: like any new database, it will take time to enter the customer and suppliers information. But, no indication that this software is well equipped to manage our small businesses (QMS). A +.

Cale
Overall rating
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

All in all a great quality management tool

Reviewed on 11/07/2017

Pros

The ability to create reoccurring tickets for product maintenance and testing as well as documentation trace-ability.

Cons

The appearance some times seems a bit older. The links to other places are not always as intuitive as some would like them to be.

Jason
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 201-500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible

Reviewed on 15/07/2021

Pros

I honestly can't find Pros, system is clunky, buggy and honestly nobody knows how to work it.

Cons

It's almost like UniPoint was made by a single Code Monkey in about an hour while he was half asleep because he was getting paid a grilled cheese sandwich and soft serve ice cream.