SMTP2GO Reviews
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158 Reviews
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SMTP2GO, great smtp solution for people using cloud email services.
Reviewed on 18/01/2019
We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional...
We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system.
Pros
-Easy to use
-0 downtime
-Excellent pricing
-Great customer service
Cons
I really have no problems with the software or service.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SMTP2GO The SMTP server you want, without the headache.
Reviewed on 15/06/2022
The service has been rock solid, so there is really nothing to report about in general other than a...
The service has been rock solid, so there is really nothing to report about in general other than a great, stable, and reliable service.
However, their support is AMAZING! They have gone to great lengths to support even non paid customers.
And I think that is fantastic!
Pros
SMTP2GO will give you all of the features you want, with none of the failings you'd normally expect.
You can authorize, secure, and lockdown accounts, change passwords easily on all the accounts setup for smtp auth.
Filtering, and setup is simple, along with all of the tracking data they give you for devices sending, or having trouble sending is excellent.
Cons
HP printers suck, and should burn a firey death.
There is nothing wrong with SMTP2GO however, HP decided that they wanted to make life challenging for ANYONE supporting printers... Don't buy HP.
One possibly flaw is the low price, though they have been around for a long time, low fees can lead to less development, however they have not dropped the ball from what I can see.
Response from SMTP2GO
Hi Craig,
Thank you so much for writing us such an awesome review!! We love that you are so happy, especially with our support team. They rock!! :)
Let us know anytime if you have any questions. Happy emailing!
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
It no longer works as it used to.
Reviewed on 17/09/2020
See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My...
See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is [SENSITIVE CONTENT HIDDEN] and I am based in France.
Pros
A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.
Cons
For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.
Response from SMTP2GO
Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :)
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A reliable solution for problems sending e-mail
Reviewed on 15/05/2019
I previously used the SMTP servers from my web host and my ISP and both would have occasional but...
I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything.
Pros
It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes.
Cons
Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money.
Response from SMTP2GO
Hi Philip,
Thank you for the review! We are so glad you are with us!
If you ever have any questions, please don't hesitate to reach out!
Happy emailing! :)
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Tool
Reviewed on 09/01/2019
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company...
I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data.
So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email.
Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure....
Since SMTP2Go, nothing to do, work smoothly.
Pros
What I like the most, is that it is invisible.
It works all the time. I send 20.000 / months.
Smooth, no issues.
It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy.
Cons
I do not know. I didn't have any issues.
I hope, the company and this service will remain active for a long time.
You never know who purchase who.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 18/01/2019
I've used smtp2go for years I use mainly to backup the imap email I provide that comes with poor...
I've used smtp2go for years I use mainly to backup the imap email I provide that comes with poor outgoing mail servers.
Pros
Very helpful service that's really easy for me and my customers to use.
Cons
Nothing really it's just a great all round service.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use and fills a gap reliably!
Reviewed on 05/10/2017
Pros
It provides an easy sending mechanism that prevents bouncebacks due to shared hosting environments.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommended Mail Sender
Reviewed on 15/05/2019
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other...
The sending quality is 100% , it is literally blacklist proof, which is why we use SMTP2GO. Other mail senders claim to be, but after trial usually misstep. The customer support is also exceptional.
Pros
This mail sender is blacklist proof, pure and simple.
Cons
Set-up is technical, but then again mail senders are by default, so it's expected.
Response from SMTP2GO
Hi Nic,
Wow! Thank you for the glowing review! We really appreciate that!
We are here if you ever have any questions! :)
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review of SMTP2GO
Reviewed on 05/05/2021
Pros
Fast email delivery rate without going to spam folder.We can send huge number of mail at a time.It is easy to setup and Interface is also comfortable to use .
Cons
Overall experience was good i personally didn't have any issues while using.
Response from SMTP2GO
Hi Ghanshyam,
Thank you for taking the time to leave us a review. We really appreciate it!
Glad to know that we've been working out for your company.
Reach out with any questions and happy emailing! :)
- Industry: Internet
- Company size: Self Employed
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Email marketing made easy
Reviewed on 14/05/2021
I am happy to get my emails sent as soon as I have them written
I am happy to get my emails sent as soon as I have them written
Pros
I dont have to go through the hassle of creating SMTP or IP warming. My emails are good to go once I connect to this SMTP service
Cons
Sometimes the emails goes to spam. I have no control over that
Response from SMTP2GO
Hi Sarah,
Thank you for leaving us a review. We love it!
Glad to know that your emails are sent immediately!
Do let us know if you have any questions and happy emailing! :)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Need a Smart-Host for your hosted server? (yes, you do!) Then SMTP2Go is your BEST solution...
Reviewed on 30/06/2022
Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on...
Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on poor IP-reputation from other unrelated servers in our public-IP subnet. This issue plagued us when sending to Live.com, Hotmail.com, etc. That's a SERIOUS problem. SMTP2Go has completely solved that problem for us due to their excellent IP-reputation and powerful infrastructure. We LOVE SMTP2Go!
Pros
Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing!
Cons
As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good...
Response from SMTP2GO
Hi Stephen,
Wow! Thanks for the incredible review! We really appreciate it. Awesome to hear that you are so happy with the service!
Reach out to us at anytime you have questions, and happy emailing!
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
An Effective and Reliable Email Service
Reviewed on 07/05/2022
We spent a lot of development time on email sending as it is so critical to our business. Once...
We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.
Pros
Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%
Cons
Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.
Response from SMTP2GO
Hi Paul,
Thank you for writing us a review. We love that it's been working out great for you!
Reach out anytime you have questions and happy emailing! :)
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says on the tin!
Reviewed on 19/12/2018
Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to...
Excellent, they are fast to respond to queries, alert you to any problems and best of all seem to continually invest in the platform
Pros
Smtp2go is a simple & easy to use product that is packed full of features making IT admin nice and easy.
Cons
The only thing I can think of (and it took me a while) is probably down to the policies as opposed to the software it’s self, such as the dislike to people using autoforwarding of emails - but this may be just my understanding as to how it should work
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it - just makes life simple as an MSP
Reviewed on 12/04/2021
Pros
I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job.
When I have needed support - customer email going wild (spammy virus) support was awesome!
Cons
Well if it was completely free that is always better... But life doesn't work that way
Response from SMTP2GO
Hi John,
Thank you for leaving us an awesome review.
We love our support team and glad you do too!
They are always around, so reach out anytime!
Happy emailing! :)
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to setup - very useful smtp service
Reviewed on 07/02/2020
we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting...
we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits
Pros
very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side
Cons
there is no specific issue in the software, it helped us deliver our clients emails perfectly
Alternatives Considered
MailgunReasons for Switching to SMTP2GO
price and easy setupResponse from SMTP2GO
Hi Youssef,
Thank you for the amazing review! We are glad you are with us.
Reach out anytime you have questions. Happy emailing! :)
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SMTP2GO for reliable email delivery
Reviewed on 05/03/2019
I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails...
I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason.
Pros
The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server.
Cons
I don't really have any least liked things; the product just works once set up properly.
Response from SMTP2GO
Hi Ian,
Thank you for leaving us a review!
We are so happy to hear that it's working out great for you!
Reach out to us at anytime! :)
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent SMTP service
Reviewed on 06/05/2022
Overall I'm very satisfied with SMTP2GO. Our email volume is around 30k per month and SMTP2GO can...
Overall I'm very satisfied with SMTP2GO. Our email volume is around 30k per month and SMTP2GO can easily handle it without any downtime or lag.
Pros
SMTP2GO is very easy to use. You can make multiple ID/Pwds for different IPs and servers and can route emails via it.
Cons
The reporting feature is very basic and you need to export your data into excel/csv to properly filter or search it.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product & Service
Reviewed on 06/05/2022
Very positive overall. The software works well with high reliability and the support we have...
Very positive overall. The software works well with high reliability and the support we have received when required was excellent
Pros
The set up is very straightforward and the control panel is informative and easy to use
Cons
I can't find any features that I don't like
Response from SMTP2GO
Hi Paul,
Thanks so much for writing us such an awesome review!
We love that you are so happy. Let us know anytime you have questions!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy to use.
Reviewed on 05/10/2017
Pros
easy to use, have the proper tools to diagnose an email flow issue. reporting is quick to get the results.
Cons
when an issue occurs, cant call support. it would be nice to speak with a tech on the phone. have to wait for emails. email could be down.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable SMTP Relay
Reviewed on 09/01/2019
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy...
As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based
Pros
Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues.
Cons
Cant really think of anything. Havent had a single issue
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience
Reviewed on 17/05/2022
Pros
Product is easy to use and integration with the existing business processes is easy.
Cons
One of the things i liked least about this software is that it has an expensive plan.
Response from SMTP2GO
Hi Aaron,
Thank you for writing us a review. We really do appreciate it!
Let us know if you ever have any questions and happy emailing!
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SMTP2GO Works Flawlessly
Reviewed on 15/05/2019
We find interfacing with Office 365 Exchange online is sometimes very slow and a bit temperamental....
We find interfacing with Office 365 Exchange online is sometimes very slow and a bit temperamental. SMTP2GO works every time. It is also perfect for bulk email distribution without the blacklist possibility.
Pros
It is simple to setup. It does what we want it to without fuss and problems
Cons
The payment processor. It is cumbersome and doesn't always work first time.
Response from SMTP2GO
Hi Mike,
Thank you for the amazing review!
We really appreciate that! Let us know if you ever have any questions!
Happy emailing!
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Solution to send a big quantity of Mails
Reviewed on 23/09/2020
We need this solution to send more than 800 mails instantly
We need this solution to send more than 800 mails instantly
Pros
Easy to use. Possibility to send a big quantity if mails and not be a spammer
Cons
For us this product is perfect and I have nothing to say against
Alternatives Considered
MailchimpReasons for Switching to SMTP2GO
it was easier to implementResponse from SMTP2GO
Hi Cesar!
Thank you for leaving such an amazing review! We really appreciate that!
Happy emailing!
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 07/04/2021
My overall experience with SMTP2GO has been great, and their smtp server support was exactly what I...
My overall experience with SMTP2GO has been great, and their smtp server support was exactly what I was looking for, as they provide you the ability to integrate their server with your own software instead of being limited to just one system.
Pros
SMTP2GO servers are reliable and user friendly.
Cons
Backend dashboard layout could be made more simpler but even without that what they offer overall is still satisfactory.
Response from SMTP2GO
Hi Caleb,
Thank you for leaving us a review!
If you ever have any suggestions about our dashboard, please do let us know!
Happy emailing! :)
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Allows you to send emails with confidence
Reviewed on 22/09/2020
I am a web design agency that hosts my clients sites and provides POP3 email services as part of...
I am a web design agency that hosts my clients sites and provides POP3 email services as part of it. Outgoing emails being blocked by spam lists was a huge problem and very frustrating - SMTP2Go solved it! I highly recommend it.
Pros
Easy to setup and use with no hassles with a simple but effective admin area. The ability to monitor and filter sent emails is fantastic.
Cons
From my perspective and use there is nothing not to like.
Response from SMTP2GO
Hi Brent,
Wow! Thank you for the amazing review!
Keep recommending us and reach out anytime you have questions!
