Tempo Timesheets

4.3 (213)
Write a Review!
#1 time tracking app for Jira since 2010.

Overall rating

4.3 /5
(213)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.3/5

92%
recommended this app
Sort by

213 Reviews

Andrew
Andrew
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Option for Existing Atlassian Users

Reviewed on 29/06/2021

While Tempo does provide distinct reporting benefits and ease of use to existing Atlassian (JIRA)...

While Tempo does provide distinct reporting benefits and ease of use to existing Atlassian (JIRA) customers, improvements could certainly be made to its permissions schemes and pricing model. If you are familiar with JIRA and have the knowledge and patience to properly configure the application, Tempo can be a very useful tool for data reporting and invoicing. If you are looking for a simpler, cheaper means to track time, however, I would recommend exploring alternative options.

Pros

Tempo Timesheets is an effective way to log and manage time entries for existing Atlassian users. The application integrates seamlessly with the JIRA project management platform, allowing users to log time through individual tasks and tickets, which then passes through to Tempo's custom reporting and approval dashboard. The inherent time entry approval process built into Tempo ensures data integrity, as only admin-level users are allowed to approve, reject, and edit submitted entries. The reporting functionality allows users to create custom time reports based on user, project, account, and several other category designations, which is great for organizing and assessing your time data.

Cons

Like most Atlassian products, the permissions scheme in Tempo is both complex and delicate. Familiarity with JIRA user AND project permissions is essential to proper use of the application, as misconfiguration can lead to corrupt or inaccurate data reporting. Tempo also lacks direct integration with popular accounting and CRM software such as QuickBooks, which makes service invoicing a more manual process. There is also no current means to distinguish JIRA users who need access to Tempo from JIRA users who do not, which means you will be charged a monthly service fee for each JIRA user, regardless or whether or not they actively use the application. This results in a higher monthly service fees, which can make Tempo less affordable to some users.

David
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very good - would recommend

Reviewed on 02/11/2019

Overall very good. Support has provided quick turnaround on any questions. Bug fixes and...

Overall very good. Support has provided quick turnaround on any questions. Bug fixes and improvements continue at a good pace, and the improvements are quality ones.

Pros

For issue-oriented end-users (e.g. developers), it's a great tool.
* Easy to use
* Seamlessly integration with Jira
* Easy administration

Cons

For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users.

Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes.

Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.

Jason
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Close, but no cigar.

Reviewed on 18/10/2019

Its mostly fine, but if there was something that fit my needs better, I would switch.

Its mostly fine, but if there was something that fit my needs better, I would switch.

Pros

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

Cons

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

Bruce
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tempo Timesheets Rocks!

Reviewed on 01/11/2019

We switched to Jira/Tempo several years ago (from FogBugz) because we needed a development tracking...

We switched to Jira/Tempo several years ago (from FogBugz) because we needed a development tracking tool with a good time tracking system. We picked Jira Software Cloud first and then selected Tempo Timesheets for time tracking. No regrets with Tempo. Jira has been (and still is) an adventure at times, but Tempo Timesheets has been a solid performer from the start. And it has received significant improvements over time. It's a great choice for my company.

Pros

Easy to use.
Integrates well with Jira Software Cloud.
Reasonably priced.

Cons

Not big , but due to Jira changes, it now takes an extra click to get to Tempo time entry in a Jira ticket.

Alternatives Considered

Harvest

Reasons for Choosing Tempo Timesheets

We dropped FogBugz because they didn't track time in a way that worked for us.
Chidozie
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tempo works for me.

Reviewed on 18/10/2019

Pros

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

Cons

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Tempo Timesheets

Integration with Jira and timer and all my employees at the time could use it remotely. Quickbooks didn't have that option. Having it as an online product also allowed be to keep tabs on work being done and time it was taking to accomplish tasks.
Diana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

It's getting better

Reviewed on 24/10/2019

It's pretty easy to plan the workload and track the team burnout pace.

It's pretty easy to plan the workload and track the team burnout pace.

Pros

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

Cons

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

Alternatives Considered

Harvest

Reasons for Choosing Tempo Timesheets

We switched from Asana to Jira. Everhour didn't have an integration at that time.

Switched From

Everhour
Jonas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool in an agile world

Reviewed on 21/10/2019

We've merged two different companies in the last year, with different (and complex) time reporting...

We've merged two different companies in the last year, with different (and complex) time reporting solutions.
Our biggest problems is the company structure we have. It doesn't fully align with Jira's thought of how a project is defined, where in Jira a project is tracking the life cycle of a product and in ERP a project is what a project manger traditionally would define as a project.

Tempo as a tool on it's own is really easy and intuitive to both administer and use. For a simpler (more modern) company structure it would have been a much easier implementation.

Pros

The ease of use for end users, it's very easy to on board new users to have their time reported.

Cons

Our management would like to have a bit more configuration when it comes to the reports, especially utilization to not only take logged time into account, but also include expected time.
Lacking approval on account basis rather than just full timesheet.

Adam
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product and easy to use, a couple small changes would make it great

Reviewed on 18/10/2019

Overall we were able to go live and start using the timesheets without too much of a problem. We...

Overall we were able to go live and start using the timesheets without too much of a problem. We like it because it is fast and love the ability to download our raw data for reporting.

Pros

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Cons

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

Brian
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo = Awesome

Reviewed on 22/10/2019

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time...

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time consuming and painful.

Pros

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

Cons

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

Wes
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Layouts for the Payouts

Reviewed on 28/10/2019

Our employees are required to enter their time daily. Timesheets greatly simplified this process by...

Our employees are required to enter their time daily. Timesheets greatly simplified this process by giving them a weekly view with which to enter multiple tasks much easier.

Pros

Weekly views made entering times against projects a breeze.

Cons

Would be nice to duplicate entries across several days.

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo Timesheets review

Reviewed on 20/10/2019

We use Tempo Timesheets to show how many hours we work in each issue.

We use Tempo Timesheets to show how many hours we work in each issue.

Pros

It's easy to work with the Tempo for both timekeeping and information extration.

Cons

Not being able to automatically email users in case of missing timekeeping.

Christophe
Christophe
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Tempo : A great tool to track time

Reviewed on 13/05/2022

Pros

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

Cons

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

Alexandre
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo Timesheets for Jira Server

Reviewed on 07/11/2019

Very positive! Everyone enjoys it and I don't receive any negative feedbacks about it.

Very positive! Everyone enjoys it and I don't receive any negative feedbacks about it.

Pros

The interface is very user friendly, it allows all team members to quickly fill out their timesheets. That was our #1 requirement when we switched to Tempo Timesheets. Our previous solution made this tedious and team members would be reluctant to properly enter their time.

In addition, the options at our disposal (different teams, reports, admin) allows us management to easily bubble up all required info.

Cons

Even though we consider it is worth it, it is the most expensive timesheet plugin in the Atlassian Marketplace.

Also, there is a bug that annoys me personally: when logging work and navigating quickly through the fields (jumping to the "time" part with TAB), any value entered too quickly would be wiped by a refresh that happens in the background. I'm to blame as well for that because I did not report it yet. :)

Mansi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo timesheets - One of the most efficient tool for time tracking

Reviewed on 13/01/2023

Pros

-Good tool for time tracking-Integration with JIRA makes it super easy to track the time-Easy User interface-Overtime calculation can be done easily

Cons

No such dislikes since it offers a bunch of features which makes time tracking easy

Wiktor
Wiktor
Overall rating
  • Industry: Computer Games
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Jira integrated time tracking

Reviewed on 10/03/2022

Pros

I can use mobile app for logging hours which is pretty convenient. It also gives you pretty neat working hours report so I can bill my clients accordingly.

Cons

Sometimes it's cumbersome to find Jira issues that I'd like to log hours in. On mobile application you cannot set worked hours directly (you can do it through website tho). You have to set specific begininning and end time which make the process longer.

Gonzalo
Gonzalo
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Time reporting made easy!

Reviewed on 21/10/2019

Tempo timesheets make very easy, with little work from project managers, to generate the billing...

Tempo timesheets make very easy, with little work from project managers, to generate the billing reporting to our customers organizing cost by accounts

Pros

- Very easy tool to use for end user
- The capability for reporting
- Installation out of the box. No extra knowledge for any Atlassian Administrator
- The organization of teams and acounts
- The customization: type of accounts, new attributes, etc...
- The feature for planning

Cons

The reminders policy could be improved
Multiple timesheet reviewers will be very useful
Non billing time like holidays or leaves it's not completely covered. Should be resolved in other way than using Internal Issues

Cynthia
Overall rating
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great For Developers

Reviewed on 23/10/2019

We're solving the issue of tracking time for developers that don't clock in and out with a time...

We're solving the issue of tracking time for developers that don't clock in and out with a time clock. We want to know that they're keeping busy and this let's us see what they've been working on down to the individual ticket.

Pros

As both a user and administrator, I like Tempo Timesheets because it was easily integrated into the workflow of our software development team. I get a great visual overview of who is using it (and who is slacking off) by just glancing at the dashboard. I also love that I can log time right within the tickets. This is a very simple to use product and that's just what my team needs!

Cons

The permission structure took some time to get figured out. It was fairly convoluted for me to see my own team's time even as the administrator. I figured it out but it took a good deal of reading and experimentation.

Alternatives Considered

ADP Workforce Now
Christopher
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

What's next?

Reviewed on 18/10/2019

Continue improving the product. We're using it and I'd like to push it out to others in our company.

Continue improving the product. We're using it and I'd like to push it out to others in our company.

Pros

I've used up to a dozen time tracking products, and the easy of use on this is the best. It creates less pain for a painful process of time tracking.

Cons

Some parts behave as unexpected. Removing people from teams/jira messed up their reports. Deleting Jira issues also deletes the time (This one is key - it'd be awesome if I don't have to worry about this)

Dmitry
Dmitry
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Handy software for the time tracking

Reviewed on 31/10/2019

Pros

Easy of use time tracking. Very good integration with JIRA.

Cons

We don't need all the features, worklog approval functionality didn't have all the features we need, so we wrote our own integrations. Poor communications about API. API was accicentally broken and we rewrote all our intergrations in rush.

Jeffrey
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Detail adn customization

Reviewed on 04/11/2019

Tempo Timesheets are used to do all of our time tracking against JIRA issues. This allows us to...

Tempo Timesheets are used to do all of our time tracking against JIRA issues. This allows us to report our hours monthly for customer invoices, and allows us to track the accuracy of our estimates vs the actual work. The reporting and filtering capabilities are excellent, and the ability to pull up reports on a yearly basis, then download that data is indispensable for us.

Pros

Very easy to setup and use, then customize for our needs

Cons

Very few cons and they are all nit-picks like I wish they would change the format of the data download file names for easier sorting - things of that nature. From a functionality, capabilities, etc I have no real issues with the software.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

+5 year happy company

Reviewed on 19/10/2019

Pros

Reporting agility, transparency, strong integration with jira.

Cons

missing how to proper save reused reports

ABi
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Could use more features.

Reviewed on 18/10/2019

Pros

It is easy to implement, update, and create new teams.

Cons

When you select a leave date for a team member, they still see the old team lead as an option for submitting their timesheet to. It is useful to track how employees move in the company, but this can be an inconvenience.

The ability to move the tracker from the right corner of the screen to another area of the screen, would also be useful. It can cover the bottom scroll bar on charts.

Susan
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo Timesheets - the only one for proper account management

Reviewed on 31/10/2019

Tempo is easy to get started with and seamlessly integrates into Jira to the point you don't even...

Tempo is easy to get started with and seamlessly integrates into Jira to the point you don't even recognize it as an add-on.

Pros

We rely heavily on Tempo to keep track of our client billable and support hours. Tempo's robust account management system has met our requirements for the past 6 years. It's really the only solution that meets our needs.

Cons

Only negative is the lack of reporting around the worklog attributes.

Laura
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tempo Timesheets

Reviewed on 28/10/2019

Tempo Timesheets has given us a much needed overall view into our Company and helped us track where...

Tempo Timesheets has given us a much needed overall view into our Company and helped us track where we are spending our time.

Pros

The ability to have a more detailed view point of where our time is being spent.

Cons

We do have some pain points when it comes to tracking contracts and when client goes over their paid hours.

Oliver
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Need Improvement

Reviewed on 28/10/2019

Pros

Easy to record time spent. It does its name said.

Cons

Two major concerns here, one is the price. Our company has 35-40 users using Jira. However, only 10 people max are using Tempo. But the bill of Tempo is applied to all users which is not flexible. The second concerns is the reporting. We set up a custom field to identify each business sector, but it's not easy to use this field to group time log.