kvCORE Reviews

The most useful feature in the software is its CRM capacities. I have never used a CRM as useful as this one/

One of the hardest parts of using the software is getting set up. Since there is so much it can do it can be overwhelming at first when starting up. however, there is a lot of content to help you walk through the steps of setting up a successful CRM.

I especially like how easy it is to post on Facebook, Craigslist and other sites. The smart CRM is also great, I love being able to send massive texts and emails.

Fantastic product, I highly recommend it.

I have nothing negative to say, perhaps I wish the dialer was quicker.

The fact that the broker has the ability to share with the brokerage. This gives us all a head start on the secrets to real estate.

It's pretty complex to learn. I have been using it since 2017 and I still don't have a handle on all the features.

I like the fact that the system is geared towards lead follow-up and it helps drive agents to follow-up with leads. It is also nice to have an integrated dialer, email system and texting included all in the lead view. The IDX website is also very good

The product only came out in November 2017 and it shows. Customer Support and product quality are poor. Customer Support fights back on every bug you find saying it's working as designed. The only way they will fix bugs is if you escalate them to your Success Manager. Here is my current bug list:
1.) 103207 - Search on Hashtag only matches the first part of the hashtag before the hypen, so Buyer-A and Buyer-B are both matched then you enter Buyer-A. Closed as working as designed.
2.) Auto responder message says "Oh its Sandy Jamison, we've been talking on sandyjamison.svhousesearch.com - sorry to bother you, just wanted to see if you had interest in looking at homes this weekend.  - Per [SENSITIVE CONTENT HIDDEN]
on 12/26 we can't configure this or turn it off. It is sent every time someone replies back 'Who is this?". This is causing problems with our seller leads and since we turned the system on last week have had three confusing situations with sellers. Since half our leads are sellers we can't use the text features of KVCore.
3.) Sprint cell phone customers see a "Scam Likely" message when they are called from the Smart Number, They are refusing to try to fix this.
4.) 106227 - Hashtag search list in Smart CRM & Lead Editing have entries in it that don't match any records, such as ApptSet, appointmentsetbychristia, appointmentsetbyjanan, appointmentsetbychristina, RescheduleAppointment. They are refusing to try to fix this.
5.) They only support Google Chrome.

Sales pipeline and integration with email and social media.

Training would be much more efficient if proper setup of CRM was explained better

The multitude of features such as drip campaigns and video are integrated seamlessly. Task management is also built in.

A feature that would allow you to schedule and document actual face-to-face meetings would be invaluable.

It integrates well with how we do things at my brokerage by providing add-ons that help you to transition over with only minor hiccups, if any. Squeeze pages, Zillow, Facebook, and Google Ads integrations are great too. All sorts of tools that can help you do your business including auto dial and voicemail drop. Alerts you to false phone messages and automatically finds more info about your leads if any exists.

I don't like some featuress of the IDX web page, how your profile picture is so huge. Also have to scroll way down to get to Just Listed, Reduced Price, etc. when for me it would work better to have those features closer to the top. Would like to have the option of where to place those types of widgets.

I like the homepage where I can see all of my customers viewing properties. It is very easy to see which ones they are interested in and go directly to that listing info.

I wish I could select 2 Bedrooms instead of 2+. I recently had a buyer who only wanted to see 2 Bedrooms and was not interested in the 3 and 4 that kept popping up because I was only able to select 2+.

kvCore is an amazing CRM with great support for any questions you may have. Clients are able to communicate with me easily with the text message availability and connecting my email to the kvCore system. I can see who is looking at what property, keep conversations going and keep a record of what I have done with each client.

I would like to see an app for the client so they can download to their phone and do a search, which will then alert me to what they just looked at. I can catch it at that moment.

I do not like anything about this program.

This is the most underlying platform as of yet that I have used. I heard good things and was ready to give this a shot. I was promised 25 leads a month, that did NOT happen. This program seems to entice more spam calls and then those calls are what filters into this system. I have tried to get out of my contract and there is no getting out of it. I am stuck paying for something I don't use, don't like, and most importantly, DOES NOT WORK. When I have tried to talk to someone about this, they make you schedule on their calendar and it takes 2-3 weeks to get on the calendar. This is not lead generation (As I was promised) and the customer service is beyond atrocious. Do yourself a favor and stay far away from this company as they do not deliver nor will they work with you when you are unhappy about the product.

The software is user friendly and has a great dashboard.

KvCore could use and include a dialer with 3 lines.

The software's garbage the websites sites a template that doesn't do anything for you they will promise you the world and rip you off don't ever deal with this company.

Go get you to sign a contract telling you that it's going to be a wonderful service and give you product service and then when you try and tell them that their product is garbage and they haven't given you any help or any service they'll try and charge you 50% of the remaining balance to terminate your use of their software immediately why would I pay you an extra $1,000 to stop using a product that I don't want to use today worst company ever don't waste your money don't deal with these people they're horrible to deal with.

I love the complexities of all things realestate. Love how as soon as I add a contact weather it be client or sphere the behavioral actions from KVCore are just absolutely awesome and keep me on top of all things CRM!

Nothing to complain about! Everything KVCore does from IDX LANDING PAGES and the easy to integrate software with my social media platform on Facebook. That alone gets my vote for best RE CRM out there!

This software is relatively user-friendly and has good Integrations with other apps. I use it both for contact relation management and lead generation.

The templates and campaigns can be worded a little better. A little tedious to have to recreate everything.

The features are endless... if it's possible, kvCORE can do it!

There is no autosave or tabbing available when entering property details for database entries. Having to use the mouse to click save is annoying. Type in the street address. SAVE. Type in city. SAVE. Type in State. SAVE, etc... please fix this!!!!

Terrible. I do not like this company and they don't even let me cancel a product they sold me based on lies and now threatening to ruin my credit and I can't even cancel

They signed me up based on a scam sales practice. Promised to cancel, 6 months after every day I received collection threats, they forced me finally to use the product. Didn't take any accountability of the lies of the sales person signing me up. Been wasting my hours every day full time trying to make this system work, every day there's a new BUG, nothing works in this platform. All functionalities constantly stops working. CRM doesn't load, texts sent with false information about who I am or what company I'm from, emails all sent to spam, I HATE EVERYTHING ABOUT IT! $600 a month for a piece of JUNK that you can't even cancel. AVOID. ZERO customer Service

I like the landing pages, newsletters, and the ability to add mls search

Sometimes emails are not sent to my clients