Zanda (formerly Power Diary) Reviews

Hi Elizabeth, thank you for taking the time to share your experience with Power Diary. We're thrilled to hear that our customer service has met your expectations with its prompt responses – your satisfaction is our top priority!

We're honored that Power Diary is your choice despite the concerns about cost and current functionalities. Our team is actively working on expanding our features to meet your evolving needs more closely. In addition, to show appreciation to our loyal customers, we offer a Refer A Friend program where you can earn valuable rewards: https://www.powerdiary.com/au/refer-a-friend/ Thank you again for your continued support and trust in Power Diary. We're here to support your business's growth and look forward to being a part of your journey towards greater success. - Irina

Hi Emma, thank you for taking the time to share your valuable feedback about Power Diary. We're thrilled to hear that our billing and reconciliation features have been a game-changer for you, saving you time and enhancing the professionalism of your setup. It's great to know that these tools are making a significant positive impact on your practice management.

We also appreciate your honesty regarding your experience with the scheduling setup. We understand that ease of use is crucial, and we're sorry to hear that certain aspects have been a bit clunky for you, especially regarding session end times. Please note that if you save the new appointment after you added a service, the service's duration will automatically define the session end time. Thank you again for your feedback and for choosing Power Diary. - Irina

Hi Patrick, we are honored to receive your review, reflecting on three years of satisfaction with Power Diary. It is immensely rewarding to know that our customer support has consistently met your needs and that our system aligns well with your professional requirements.

Your comment about the mobile experience is duly noted. We understand the importance of a seamless mobile interface in today's fast-paced world and are committed to enhancing this aspect of our service. Hearing that you are very happy with the quality of our software and feel supported whenever queries arise is a testament to the dedication of our team. We strive to not only provide a robust and reliable product but also to ensure that each of our customers feels valued and heard.

Thank you for choosing Power Diary for the past three years. We look forward to continuing to serve you with excellence and to making your experience even better in the future. - Irina

Hi Jennifer, Thank you for your review and feedback on Power Diary. It's great to hear that you find our platform easy to use and intuitive. We strive to create a user-friendly experience, so your comments affirm our efforts in this area.

We appreciate your honesty regarding the process of creating forms. We understand that ease of use is crucial in all aspects of our platform, and we take your feedback about wanting more inbuilt measures seriously.

It's wonderful to know that you've found our support team very helpful and responsive in troubleshooting. We pride ourselves on providing quick and efficient support to ensure that our users can set up and use Power Diary with ease.

We value your feedback and are committed to making your experience with Power Diary as seamless as possible.

Thank you once again for choosing Power Diary and for your constructive comments! - Irina

Hi Eleshia, thank you for your positive feedback and for sharing your experience with Power Diary! We're thrilled to hear that our platform has made scheduling and payments more convenient for your patients.

Regarding your concern about importing requests into the system, we appreciate your input and understand how this feature could enhance your experience. Our team is continually working on improving and adding new features, and we'll certainly consider your suggestion for future updates.

We're glad that you're enjoying the current features and that Power Diary has been a cost-effective solution for you. Your satisfaction and feedback are incredibly important to us. If there's anything else you need or if you have more ideas, please feel free to reach out. We're here to support you and are excited about what the future holds for our service enhancements! 🌟 - Irina

Hi Jenn, thank you so much for your comprehensive review of our product! We deeply value your feedback on each aspect, as it helps us understand what works well and where we can improve. Regarding your concern about the lack of a time-out feature for inactivity, we appreciate you bringing this to our attention, and we would like to hear more about how exactly this feature would need to work to cater for your needs. Please email to [email protected] to further clarify your feature request. Thank you again for choosing us and for your invaluable feedback. We look forward to serving you with an even better experience in the future. - Irina

Hi John, we're incredibly grateful for your review and thank you for your loyalty to Power Diary over many years! Knowing that you appreciate the ease of use and cross-platform integration brings us joy, as these are areas we've worked hard to excel in.

We also appreciate your input regarding customization for your specific industry. If you have any specific ideas about how Power Diary could be made even more suitable to your needs, please do not hesitate to share them with us via [email protected]. Thank you once again for your support and for sharing your thoughts. - Irina

Hi Naomi, thank you so much for your thoughtful review!
We're delighted to hear that Power Diary has been a great asset for your speech therapy practice, especially in reducing admin time with quick clinical notes and customizable templates. We're also thrilled that you find our invoicing and custom email features useful and that our customer service and support have been brilliant.
We hope that you find the reports writing feature as helpful as the other features you are already utilising.

Thank you for choosing Power Diary! - Irina

Thank you so much for the great review and your feedback. We appreciate it!

Please submit your request for an electronic prescribing feature via this feedback form. There are a couple of questions that will help us to understand what you're looking for: https://powerdiary.typeform.com/to/LByeS1R1

Thanks again! -Heather

Ni Amelia, thank you for taking the time to share your feedback about Power Diary. We're thrilled to hear that you're finding the integration with payment systems handy and time-saving. It's also great to know that you find our platform user-friendly and the instructions for different functions helpful. We strive to make Power Diary as accessible and efficient as possible for our users.

We appreciate your suggestion regarding the formatting options within the notes section. Your input is invaluable, and we're always looking for ways to enhance our platform to better meet the needs of our users. I'll pass your feedback on to our development team for consideration in future updates. We're committed to continuous improvement and your suggestions play a key role in that process.

- Irina

Hi Alice, we are grateful for your feedback on Power Diary. It's encouraging to hear that you find our platform easy to use and appreciate the quick response times from our support team. Regarding your specific need for a home visit option, we acknowledge the importance of this feature for your business operations. We understand how this could significantly enhance the efficiency and planning of your day-to-day activities.

Please know that we take user feedback very seriously and are always looking to evolve our product to better meet the needs of our diverse customer base. If you'd like to discuss how to better fit Power Diary functionality to your business needs, please do not hesitate to book a free support call: https://www.powerdiary.com/book-a-call/ Thank you! - Irina

Hi Sarah, thank you for sharing your positive experience with Power Diary. We're delighted to hear that managing appointments, utilizing reminders, and the overall flexibility of our system are proving to be effective and beneficial for your team. It's fantastic to know that Power Diary is also contributing to the improvement of your record keeping.

We appreciate your feedback regarding the synchronization with Google calendars. We understand the importance of seamless integration with other platforms and are always looking for ways to enhance our system's functionality. Your suggestion for two-way synchronization with Google calendars is valuable, and we will certainly consider this in our future updates. Thank you once again for choosing Power Diary and for your constructive feedback. We look forward to continuing to serve you and your organization. - Irina

Thank you so much for the great review! We're thrilled you're finding the software easy to navigate and use!

If you're in need of any assistance, please don't hesitate to book a 1-1 call with our Customer Success team. They'll be happy to help! https://www.powerdiary.com/book-a-call/

Thanks again,
Heather