Automox Reviews

Windows Updates were our only priority when finding a solution, but once I realized the potential of what they had on their roadmap... I was hooked. Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible.

They're always improving and adding features, and they take customer feedback very seriously. I've seen features fixed/updated or even features I've suggested on their roadmap within a week of discussing.

Originally, dashboard performance was hit/miss. It has improved a lot since then, and they're still working on further improving performance.

Once Automox is set up, it is very easy to manage. All systems are kept current with little to no required actions by our IT staff. Adding new systems is as easy as installing a small client.

Automox is very powerful, so there are some features that seem complicated to set up. I feel that once those features were set up, the comfortability level would go up making them seem less daunting.

Automox's laser focus on patching/vulnerability remediation makes beats multifunction competitors who try to do too much and fail in multiple areas. If you're looking for patching stop and try Automox now.

Reporting has made huge improvements in the last year but still has room for improvement. They're also adding 3rd party software but currently don't have wide coverage.

The Automox program has made my life so much easier. The installation and set up process is extremely easy; once you add your servers and workstations, set up groups and assign the IP addresses to the group, you are finished. The reporting is easy and clear and the notification process is as easy as checking a box and reading the email!

I have not found any cons. My experience with Automox has been wonderful.

Easy UI to Learn, Easy to setup Patching Policies, Easy Install Process, Fast and Knowledgeable Support, Fast UI Load Times.

Possibly too simple for companies that want more hands-on control with patching.

Easy setup, save a lot of time patching all the servers. Good logging functions for troueshooting. Good dashboards to see the full picture of infrastructure healthy.

Sometimes, agent auto upgrade failure, need manual fix. Some auto patch hang servers, need manual fix. Better to only auto patch real low risk patches.

Let's you control machines even if they are remote and have been remote for a long time.

There really isn't anything that stands out to me as a negative with this product.

Organization deployment is quick and painless. Current UI is lightyears ahead of the previous version which makes navigation easy and logical.

Small UI quirks here and there. Scheduling is not as exact as I would like. All of which is on their road map.

100% cloud-based. Able to adapt quickly. Still growing integrations with other popular MDMs and management tools. 3rd party native app patching is a growing list.

Needs some more default options around reboots(coming soon) and reporting engine(coming soon).

Like everything...easy to use, deploy and budget friendly. GREAT customer service!

Nothing so far :) I've enjoyed using it and hove referred others who were looking for a solid patching solution.

Ease of set up, dashboard is simple and shows what I want to see.

Problems with Windows updates, there is more manual restarts than I care for.

The software is simple to configure and use. It just works without intervention.

Inability to tell if a user is logged in to a target machine.

Easy to navigate and use. Also has the ability to provide easy to read reports to present to higher ups to show them that patching your software is important and Automox was worth the purchase.

It lacks logging capabilities right now. For example if someones machine fails to update, or reboots when it should not have, there's not really a good log view in Automox to identify the root cause of the issue.

It's easy to setup. Relatively affordable to other options. The UI is great! But that might be it's downfall as well..

I wish there was an ability to get more optional info on the Dashboard. The ability to do mass actions is very hidden and not straight forward. Also, I dislike that fact that I have to create a policy to make mass computers perform an action. There is no "select and execute" feature.

I do not worry anymore about the patching.

I believe for the user with more than 200 devices price need to change.

Very straightforward to setup and you can be up and running very quickly.
Windows and Mac supported.
Custom patching, so you can keep virtually any software up to date.

Custom patching is a little tricky but the examples given are pretty good.
The format of the reports is a bit naff. Could really do with making clearer and a bit more attractive. Would be good to be able to select multiple teams the include in a single report too.

Just one click and patching for updates is done.

so far so good and nothing to dislike about it.