LawnPro Reviews

Lawn Pro is detailed and covers all the bases. It can do anything a lawn care company needs to do. I used it during the trial, but it was more than I needed.

Lawn Pro has a learning curve. Its strength in being all inclusive is also a weakness, because it take some getting used to.

I like the way that everything is laid out and compartmentalized making organization easy.

Software education and ease of use can be a bit of a road block. I don't know how to do something basic and have used it for almost a year.

I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. [sensitive content hidden] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.

Customer service. They were terrible. They’re rude and they’re short.

I like the billing set up on sending out invoices and how my customers can pay me.

I cant think of anything I dont like at this time

User friendly layout for new field operators. Affordable entry point

certain features and restricted unless paid for as add-on

The scheduling features are nice. I like how they constantly try to improve the product.

Time tracking is a little confusing for payroll. Would also like more snow removal options billing options. All the extras you have to pay for monthly to use.

- Scheduling- Estimates and invoices- payment use with paypal or stripe

There is nothing I dont like. It has been great for me and plan to use it until I max it out.

The fact that invoicing, credits, payments, and mailing can all be handled in the same interface. Reporting is also good. There are many other great features that don't fit into our business model but are valuable tools for many landscapers out there.

Ad-supported model detracts from the user experience. The mobile website is functional but usually requires two taps on a button to select something (depending on what part of the UI you're using).

Software is very versatile and can be used for more than just lawn company. I use it for other property maintenance functions as well.

That most additional functions come with a monthly charge

LawnPro is very easy and simple to use. It is very user friendly and walks you through each step in order to find the right professional for the job.

I didn't like how many emails I received after using this software. I was getting reminder emails to choose a professional when I had already chosen one.

The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely

I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner

Customer tracking, billing, finances, and scheduling

Do not like in billing adding ACH payments and have to gather customers banking account numbers

Love all the different features of the program, very easy to use

One thing i would like to see changed is the application page (for spraying properties) if we didn't have to input the property and were only able to o by customer name it would be easier

Works well off both laptop and iPhone, schedule works well

Invoice emails go to spam, text messages won't let me register

I used quick books before, Lawn Pro is more customized to what we do. Every time I have had a question or issue I have texted or emailed and got a response right away. It makes everything so much easier. If I want to know anything such as how much have we spent on gas this quarter I can click a few buttons and boom there it is.

I would like to put my invoices in alphabetical order by last name and customer list.

I love that all of my services are stored upon entering into this software. The fact that my customer database is intact season after season allows me to be efficient when it comes to scheduling, communication, etc.

Thr routing feature is not free. If I am setting up schedules, I think the routes should be included.

Have been using this software for one year. Our revenue skyrocketed this year. Would recommend for anyone needing a software such as this.

Nothing I have found nothing to take issue with.

Excellent product that is constantly being updated and functions perfectly. Meets my every need.

Sometimes there can be issues switching between functions that seems there should be an easier way. For me I would like to have a way to send an email to all my client form the program rather than exporting and copying.

Creating on-the-fly invoices and with a stable and reliable group of guys that have helped me out when i hit a snag in over 50 invoices. the invoices look and feel professional and am proud to hand it to a client for payment. :)

the one thing that has lacked is when i needed to route more than the allotted spots for snow. i would have to triple check my list and figure where the missing clients needed to fit into the array houses i needed to visit.