TunnelBear

4.5 (449)
Virtual Private Network Service Solution

Overall rating

4.5 /5
(449)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support
4.4/5

92%
recommended this app
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449 Reviews

Shayna
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Addressing the Needs of International Clients While Ensuring Security

Reviewed on 07/09/2019

Overall, I was very pleased with TunnelBear. It did exactly what I needed to affordably, allowing me to work with international clients on their content from a U.S. IP address. I appreciated TunnelBear's candid FAQs which helped me to better understand what VPN was and what the benefits and considerations were for using it. While those projects have ended, I will definitely consider using TunnelBear in the future specifically for privacy and security purposes as I often work remotely over highly vulnerable public WiFi.

Pros

The internet has changed the face of producing content by expanding clientele from a local pool to an international one. Many clients need writers to be able to view sites and broadcasts as if they were local, but sometimes your IP address is a barrier. With TunnelBear I was able to toggle between my US IP address and an address local to my clients so I could stay abreast of local broadcasts. It was actually only after discovering TunnelBear for this purpose that I discovered it's full use as a VPN to protect privacy.

Cons

Toggling between my home IP address and an international one takes a little more time than simply surfing directly, but it's isn't too long and is as close to seamless as possible.

Nadusha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Only for short term operations. Period.

Reviewed on 27/12/2018

Overall, I'm only using this for some simple operations only. Only reason I'm using this is because of the user friendliness of the app. And this is 100% working where some other tools don't work sometimes. But the bandwidth limit is too low. So I can only rate it 5 out of 10.

Pros

Well, I like everything about the Tunnelbear vpn. It can hide your identity and can connect to any server in almost all of the countries out there. works pretty well. Thishas an Chrome extension so that you can use it with the chrome browser. First you have to create an account and then you have to login. this process is very easy and won't take too much time. And you can connect right away. There's an android app so that use vpn from your mobile device wiht those login credentials. Everything is pretty easy. user interface is very simple. and attractive as well. and connecting won't take too long or there's no queue like other tools.

Cons

like I said previously, usage bandwidth is limited when you're using this. like very low. you only get 500MB per month. so it's not suitable for long term operations like browsing social media, downloading things etc. however they allow you 1 GB if you could tweet about their service. But even that doesn't sound enough for me. Plus there are some competitors who offer the same service for free! So this is a bit questionable.

Claudia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TunnelBear enables a secure and high-performance connection

Reviewed on 31/05/2020

TunnelBear allows us to connect to public networks from our corporate laptops and cell phones, thanks to the fact that it has desktop applications and mobile applications for all platforms. With this software we managed to encrypt the connection through the IKEv2 protocol and we can navigate at high speed and without restrictions.

Pros

I like TunnelBear because it offers completely free browsing data and has a large number of countries. Its user interface is interactive and lively, making it easy to connect to the VPN. I also like that it has desktop apps and also mobile apps. Also, it has very good security protocols like IKEv2 and IPSec.

Cons

The only thing that disgusts me is that it does not have different options of cities per country, it is only possible to change the country.

Ernesto Enrique
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easiest VPN service

Reviewed on 28/12/2018

In general TunnelBear is an excellent opportunity for a fast, simple VPN service that has a very good free plan. Additionally, it improves the user experience with its extension for the browser.

Pros

What I like most about this service is that it is very easy to use. One click and ready to navigate. The interface is another point that I would like to highlight because other services can be very easy too but they do not have an interface as polished as TunnelBear has it. It's gamified and I like the drawing of the bear very much. For the free version you have 500mb of navigation that you can increase by an additional 1GB if you make a tweet, very good.

Cons

If we talk about cons, TunnelBear is very well done, however I would like to expand the number of servers that can be connected.

Divyang
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Stay Anonymous on The Web

Reviewed on 21/07/2020

TunnelBear is used mostly in our SEO department and are satisfied with the tool. Moreover, we were able to extend our business in different regions.

Pros

TunnelBear gives free access to many of the country as VPN service. Although its premium version is catchy with many different choices but free version is capable of doing all the things in for our organisation's need. We also do Digital Marketing and SEO requires backlinks to be set up to get higher ranks. TunnelBear has helped get this done perfectly and even expanded our horizon to accept customers from many parts of the world.
It does not require any professional knowledge to set up. Just a click for enabling service and one more to disable.
Data is not stored and privacy is ensured.

Cons

Price range for premium version is higher than ome would expect.
There is limit to devices that it can run with same account.
Though you can access offers from different countries but you may not access it fully as sometimes there is problem loading images or text which you may not understand at all.

Janosch
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy, reliable VPN-Tunneling that works

Reviewed on 03/12/2019

I was astonished by how easy setting up a VPN Tunnel can be. Fast, reliable, stable - recommendable. Whenever I have a task to do which requires my PC believably to be in Finnland or Australia I will unse TunnelbBar again. Can not have no sad bears (: .

Pros

I needed a way to tunnel VPN traffic in a way that would make my PC appear to be from another country then the one I was in. I came across tunnelBear and felt in love. Clear and simple it integrates into your System and tunnels (hence the name) your Network traffic as set to be. I had zero hassle with setup or stability and was just charmed by the user-friendly, open easy to use functionality.

Cons

Not much. The only thing I can remeber was, taht I was sad, when I had to quit because I had done all I had to do on the task that required the VPN-Tunnel. "The bear was sad" or something I remember. Even the unsitall Process was clean, simple and easy.

Polo
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The simplest VPN client out there

Reviewed on 30/04/2019

Tunnelbear is without a doubt the simplest VPN if you're in need of one. Great software for a single person, not sure if it would work for a large company.

Pros

- Very cheap for what it offers
- Very easy to install, even without computer knowledge
- The app is very well designed
- The companion apps make a great investment, VPN all across devices
- Has a free version that gives you 2gb for a tweet

Cons

Not much, the only one is that the app sometimes gets slow and the connection to the VPN takes more than expected, sometimes more than 2 minutes

Karl
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Protection of the privacy of information in a secure and stable manner.

Reviewed on 19/05/2019

It is a tool that has guaranteed the privacy of the information of the members of the company where it has been implemented, its service is fast, easy to use and guarantees a good technical support and quality service.

Pros

This product offers a good stability in VPN connection, offers a connection in a stable and secure way allowing the user to enjoy a fast navigation offering the privacy of the information, especially when it comes to information of the financial type or themes of the company. Confidentiality, accessing the TunnelBear Services is simple and the forms of payment are varied, the installation of the software can be applied from the desktop or through the web browser.

Cons

Once I had to install the software in Windows 8.1 and it did not work, the software was installed, it also happened several times that it was frozen when making a connection and not connects which I had to restart and it works again.

Eitan
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Easy to set up and download

Reviewed on 22/06/2022

Pros

TunnelBear is really easy to connect to, set up on your computer and download.

Cons

Unfortunately, TunnelBear doesn't have servers everywhere, even in big countries or cities

Verified Reviewer
Overall rating
  • Industry: Publishing
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A Convenient and Easy to Use VPN

Reviewed on 25/06/2022

TunnelBear is a very convenient and easy to use VPN to secure your data.

Pros

TunnelBear contains a plethora of VPN connection options to browse from the fastest and most secure option possible and secure your data and IP address. It's incredibly user friendly and effortlessly easy to activate.

Cons

The free trial was quite limited before it required that I pay to further utilize the product, but the paid plan is reasonably priced. It ran just a bit slower than a normal connection for me, but nothing too noticeable.

Osarumwense
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TunnelBear

Reviewed on 26/05/2021

Overall, TunnelBear, with its intuitive UI has done a great job simplifying VPNs for a novice like me, in my business.

Pros

It is brilliantly designed to meet our everyday needs. It is secure and have your device protected; no need to worry about your data being stolen.

The fact that TunnelBear is fun, and offers free 500mb every month is probably the most attractive thing about it. It is very unlikely to find a VPN solution that offers free service, and still be fun to use.

No other VPN solutions like TunnelBear; with its free trial, you can check it out if you like the product.
Its simplicity makes it fun to use by inexperienced users.

TunnelBear supports split tunneling on android devices. It can also be use as a secure torrent network.

Cons

What i like least about this software is how slow the internet connection could be sometimes, most especially after disconnected and trying to reconnect. This should be looked into.

It is not a great fit for streaming as the data zaps quickly.

Relatively few servers. More servers should be added.

Verified Reviewer
Overall rating
  • Industry: Defense & Space
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great travel VPN for computer and mobile

Reviewed on 05/12/2017

An easy to use VPN for both my computer and mobile device, I usually use it when I am travelling and on an unfamiliar network and am worried about my personal security.

Pros

This is very easy to use both on a computer and a mobile phone when you are on untrusted networks and want a secure connection. There are plenty of different options of locations to "tunnel" to, which is nice. Additionally, the price is not too bad for a VPN service, and it goes down if you buy larger packages. I have never really experienced that many connection issues when using TunnelBear, which is a big plus considering other VPNs drop me frequently.

Cons

There are other VPNs that provide just as much security, if not more due to legal requirements of collecting data on customers. TunnelBear does not collect logs, but still beware that Canada, where they are based, has very strict privacy laws and anti-P2P laws.

Response from TunnelBear

Hey there! Thanks for your review! The Bears are thrilled that you're enjoying the service.

You will be pleasantly surprised to find out that TunnelBear does NOT collect logs of the website you visit. Phew! :)

TunnelBear explicitly does not collect, store or log the following data:
- IP addresses visiting our website
- IP addresses upon service connection
- DNS Queries while connected
- Any information about the applications, services or websites our users use while connected to our Service

You can learn more at TunnelBear's human-readable, super transparent privacy policy: https://www.tunnelbear.com/privacy-policy.

If you have any questions, we want to hear from you at [email protected] Rawr!

Jacqui
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

VPN With Some Flare

Reviewed on 30/04/2019

TunnelBear affords me a reliable, simple and inexpensive VPN solution that is easy to use and implement.

Pros

TunnelBear is a robust and comprehensive VPN service with a twist; the interface. TunnelBear's user interface, in addition to being intuitive and modern is fun, the application is a breath of fresh air in a world of applications that take themselves too seriously. TunnelBear has a rich feature set, everything you expect from a VPN is here including an option to hide the fact that you're using a VPN. TunnelBear has native applications across all the platforms you're familiar with including mobile and browser extensions. All of this while remaining rather inexpensive.

Cons

There's nothing not to like here, the service is reliable and consistent. The applications are stable and secure.

Verified Reviewer
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easiest VPN Setup

Reviewed on 20/04/2021

Tunnelbear is really easy to setup and use, which is a major selling point, especially since it is available on PC, Android and iOS. This means I can get any of my devices up and running with a fast, secure VPN within minutes. This allows for a more secure connection no matter where I am and provides the peace of mind that sensitive data are safe from any unwanted third party.

Pros

Tunnelbear has really good servers with low latency compared to many other competitors. The simple user interface means anyone can get a VPN working without any technical know-how.

Cons

Lack of server locations and does not prevent most streaming sites from getting geo-blocked (that means no netflix). The simplified user interface, while making the app easy to use, also lacks features that one might expect from a VPN.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Secure your internet activities

Reviewed on 31/08/2019

TunnelBear helps me in maintaining my privacy over my internet activities. It is easy to use and cheap, making it possible for me to subscribe to its plan.

Pros

TunnelBear is very easy to use! You just need to click or tap on the server's location that you want to use and voila! You are connected to the server. It is also cheap compared to other similar services, yet offer good service to the users.

Cons

It offers a free version but with very limited data it offers, it's better to just subscribe to the basic plan. Another negative point is that sometimes, the connection becomes lagging. While it is understandable since I am using VPN service but I hope this can be addressed somewhat.

Danilo
Overall rating
  • Industry: Defense & Space
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great software with some reliability snags

Reviewed on 07/04/2021

Overall it serves the purpose and delivers the intended service. However, I believe it could improve its reliability as a way to justify the prices charged.

Pros

It allows you to access internet content only available within countries, which is quite a balsam when your are away from home and wants to watch your favourite shows. It is user-friendly and has a cute interface. It is really powerful and incredibly straightforward to use.

Cons

I believe the main problem is to do with reliability. The connection happens to stall every now and then. Besides that, it can reduce a bit of your connection speed.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Free VPN That's Easy To Use And Just Works

Reviewed on 08/04/2020

I use TunnelBear for access to sites that are IP blocked in my home country - eg, some US websites are not GDPR compliant and block European visitors. TunnelBear gets round that problem. Installation and use is simple and the connection can be quickly switched on and off to conserve data. If accessing a proxy was more mission-critical for my business then I may look at alternatives but for my uses, TunnelBear is a friendly and easy to use service.

Pros

Such an easy product to use - just select the country you want to tunnel to (there are 22 at the moment), and TunnelBear does the rest. It's free to use for up to 500MB per month, but if you tweet about it, you gain an extra 1GB per month. Connection speeds were variable - I find European speeds can be slow - maybe a few MB/s, but itr seems to depend on the time of day.

Cons

The main drawback is the amount of data you obtain for free: 1.5GB won't go far if you use this every day. That said, for occasional use that doesn't require very high speeds, it's perfect. If you want to gain access to unlimited data you'll be paying $9.99 a month or $4.99 if you pay for a year in one go.

Josip
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

VPN full of bears

Reviewed on 18/07/2019

Some websites are in my country geo-blocked like Hulu or CBS. I solved this problem by using TunnelBear. It works flawlessly every time. I don't even notice I am using a VPN because the speed of download and upload is almost the same as my carrier provide.

Pros

TunnelBear is a fantastic VPN service with easy to use interface which has a lot of sweet little bears all around menus. When you press to turn on the button you are greeted with a nice animation of a bear digging a tunnel from your country to a selected country. Their dedication to those little details and overall quality of service is what makes TunnelBear the best VPN. If you bought their subscription because the free plan doesn't meet your requirements then you can enjoy their VPN service on all your devices. The mobile app has some features that other competitors still don't have. One example is VigilantBear - this stops all your internet connection if it becomes unstable and you are likely to be reconnected so there won't be any privacy leaks. Also, in their terms of service is written that they don't keep or sell your browsing history and other data as some other companies do. So, if you are very vigilant about your internet privacy TunnelBear is a must-go choice.

Cons

The only downside of TunnelBear is their pricing if you choose monthly plan but most of the users usually choose year plan so they don't have to bother with that and usually with a monthly plan there is a lot more saving. In TunnelBear is this enormous 50%.

Héctor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easiest to use VPN Service with bear puns included

Reviewed on 31/07/2019

Best UI in a VPN Client, Easy to use and fast to connect, if you're an advance user some options will not be available and you cannot go wrong with this one.

Pros

It was really easy to use and setup, the UI was excellent, variety of countries to use, it connected really quick, and the price is right.

Cons

Lack of advance options in comparison to PIA and that McAfee acquired them about 2 years ago, for some people that might be bad but the product itself it's been amazing and you cannot torrent with it.

Signe
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for basic VPN

Reviewed on 28/07/2021

The price is right fort this VPN and I am very satisfied with Tunnelbear.

Pros

Tunnelbear does a great job of protecting privacy, and it's very affordable. For $10/month, you can protect 5 separate devices. Additionally, the cute cartoon bears make this VPN fun. It takes a scary issue -- privacy violation -- and turns it into something nonthreatening.

Cons

Some VPNs offer additional services and protections beyond the basic VPN. However, Tunnelbear is limited to VPN only. For my needs, that's perfectly fine. However, some users will want a more inclusive solution if they have more complex needs. Additionally, Tunnelbear can be slow at times depending on which server you connect to. It's mostly fine, but once in a while it crawls.

Sean
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent option for easy access

Reviewed on 10/01/2019

While it was in use it was a great option for us. It could be a great solution for many businesses. We grew and had to change what software/provider we went with. But it's very straight forward and not overly technical.

Pros

In the early days of the business, this was great because it's simple and easy to use. One price, easy to understand. The whole office could use it and didn't require too much technicality. As we grew it had to be replaced.

Cons

I won't say it's slow, because it isn't slow by any means. It just became not enough for our needs. This is why I recommend it for smaller needs.

Ross
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant if only for the bear

Reviewed on 06/09/2019

Brilliant product that is easy to use and has great customer support. + the bear is awesome

Pros

With the implementation of GDPR we have found the need to test sites from locations around the world to see how they display and react to location specific requirements.
Tunnel bear's ease of use and integration allows us to do this easily without slowing down the team.

Cons

Not so much a con but I have had it twice that when connecting to a VPN to specific county the IP given was not actually of that country. I contacted support and it was resolved quickly.

Harshad
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Simple VPN Service !!

Reviewed on 10/10/2019

i am web designer and using this since last 3 years and it always works for me for accessing blocked website from my ip or sometime it works for me when hosting providers blocked my ip due to security purpose

Pros

Its very easy to install, no more technical knowlege require to install, mutliplaform supported like ios, android, macos and windows.
You can quckly switch to another country easily while browsing .
Sometime Specific Websites are blocked in specific countries so using tunnelbear you can easily access those websites by switching to another country.

They also gives some free MB occationally,

Cons

Free space is limited they should give some more free space.
i am free user of tunnelbear so there are no more drawbacks as per my opinion.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great VPN software!

Reviewed on 02/02/2019

Overall, very good experience, I just wish it was cheaper and that we could have access to Netflix!

Pros

TunnelBear is a great VPN software. It is easy to use, easy to switch from one country to another, has great privacy settings, and their logo is super cute. Their website is very appealing too!

Cons

I wish there were more countries to choose from. It is also pricey. Additionally, they offer 500MB each month for free which is extremely low. Lastly, it used to work on Netflix, but Netflix changed its privacy settings and unfortunately doesn't work anymore.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

TunnelBear - Safe browsing, easy install, no hassle

Reviewed on 16/04/2019

Pros

Just as the title says, this product was easy to install and implement on my network. It provides exactly what it claims to and doesn't have much frill to set up. Additionally, there is a freeware client available for those that just want to give it a try and see what they're missing. The paid version is much better in my opinion as it offers unlimited data streams rather than the 500 mb in the free version.

Cons

I do not like that this product doesnt offer wiregaurd and does not support Obfsproxy. Those are my only two qualms, but for what I'm paying, I can't really hate too much on this product. It's an incredible bargain.