Adobe Creative Cloud Reviews

Adobe Creative Cloud

4.7 (7,214)
Graphic design and video editing software

Overall rating

4.7 /5
(7,214)
Value for Money
4.2/5
Features
4.7/5
Ease of Use
4.2/5
Customer Support
4.2/5
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7214 Reviews

Janosch
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This ist simply the most versatile, powerful and allround solution you will find

Reviewed on 03/12/2019

Fantastic value for Money. I can do professional looking Video and Image Work for a fair fee. I can...

Fantastic value for Money. I can do professional looking Video and Image Work for a fair fee. I can also buy stockmedia along the way for an absolutely fair amount of money. Creative claoud has mature tools for a professional auience and I can simply, only recommend it.

Pros

I have worked with the Adobe Products for 20+ years now. I used Photoshop and Adobe flash back as the Internet still ran on steampipes (so to say) and I was a Student. Later I trained other students when working as an Intern at the University, I also worked as aOperator in a Publicity Agency for a while with the Adobe Products. Today, in my solopreneur life I still use it and I must say, somehow Adobe managed to get things right. The Products are bundled in the creative Cloud now. You have the specific tools for what you need to do at hand and this is good because Adobe makes great tools which have matured into powerfull instruments. If you want to do things professionally use this.

Cons

Well Adobe Tools are tools for professionals. This means there is a steep learningcurve and it is not easy. There are serval paradigms you need to understand in the Adobe Way of doing things. If you manage this, you have no issues, especially because these things are done along the same lines in every Adobe product. I could criticize, that the subscription type of approach to monetisation is done in a seductive way, but actually, I always had the feeling of - well it IS worth the money. And it is...just when you plan to interrupt your subscription be sure to think about it because you will not be remembered.

Alternatives Considered

GIMP (GNU Image Manipulation Program)

Reasons for Switching to Adobe Creative Cloud

More professional, a lot easier to use, great tools for Images AND Video, perfect integration of tools into workflows with each other
Talal
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All-in-One Creative tools HUB

Reviewed on 20/11/2023

Pros

Variety off apps that helps me with my projects from A:Z

Cons

Softwares not coming in standalone versions anymore

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

An expensive exercise in frustration

Reviewed on 23/11/2018

Adobe Creative Cloud provides the ultimate creative digital toolbox with tools that allow a...

Adobe Creative Cloud provides the ultimate creative digital toolbox with tools that allow a relative ease of onboarding and a depth of complexity for professionals to grow into over time. Having one place to find, install, update and pay for such a broad Suite of professional products is a boon.

User Interface deficiencies lead to frustration now and then but overall Adobe's product Suite provides a complete set of tools with professional depth and sophistication. Once you've grown used to Adobe's interface (that changes between tools within the suite, in places) you'll find an invaluable set of tools that enable a broad range of capabilities within the creative digital space at a sophisticated, professional level. Some may find the price to be high and in some cases where bugs persist throughout versions of a product I would agree but in general, the level of professional capability explains the high cost.

Pros

Moving Adobe's Suite online with Creative Cloud was a great and necessary move. Frequent updates and an easy central repository can be tremendously helpful - updates can be accessed and installed with ease and as you discover the need for other pieces of software, the install is a simple click away via the Creative Cloud app.

Adobe's Suite is *expansive* and has a range of tools of great value to creative digital professionals. To have such a broad spectrum of capability available in one Suite of software tools makes for an invaluable toolbox. Being able to jump out of an edit in Premiere to make tricky edits to an audio file in Audition, adjust an image in Photoshop and bring it in to After Effects to apply FX in 3D space before taking it all back to your Premiere timeline allows for a very efficient workflow.

Cons

The User Interface for Adobe Software is convoluted and frustrating to use. With each update Adobe will occasionally make minor interface changes for reasons that are hard to understand and, either way, increase frustation and decrease the ability to definitively get to grips with the software.

Some bugs persist through multiple versions of Adobe's software which calls into question the high ongoing price for the products where old bugs seem to be glossed over with new features and new bugs crop up regularly, perhaps due to deficiencies in the core engine.

Mario
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adobe CC is amazing

Reviewed on 22/08/2023

It has been well. Not may issues after install.

It has been well. Not may issues after install.

Pros

How easy it is to manage and install. Very quick to update and work with. Adobe work as expected.

Cons

Apple install had issues and help with that system was hard but installed onto other macbook fixed the issue.

jibanranjan
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

using adobe creative cloud since 4 year

Reviewed on 06/10/2023

Pros

its easy to download and use all software in a package

Cons

recent beta version of software are very easy

Keith
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A lot of features

Reviewed on 11/10/2023

I like using Adobe Creative Cloud as I mainly use Adobe Photoshop for drawing. It can be frustrating...

I like using Adobe Creative Cloud as I mainly use Adobe Photoshop for drawing. It can be frustrating at times but I overall enjoy using it.

Pros

I like that there a lot of apps to use within Adobe Creative Cloud. The package can be free for students and have a lot options for making projects.

Cons

Photoshop has a lot of issues particularly when using a drawing tablet. Sometimes I have to restart the application several times because my pen won't register on the application

Maricela
Overall rating
  • Industry: Wholesale
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Creative Cloud is a Staple!

Reviewed on 06/10/2023

Overall I love Adobe Creative Cloud! They really ARE THE FOUNDATION for Design aficionados!

Overall I love Adobe Creative Cloud! They really ARE THE FOUNDATION for Design aficionados!

Pros

I love using their new generative fill, this has helped us expand images for varying formats as we need! This has improved our editing process!

Cons

The only downside with Adobe Creative Cloud is the learning curve. Those who aren't trained using the products are limited to only using their adobe express/rush for simpler output of projects.

Chris
Overall rating
  • Industry: Fine Art
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Editing Software but Expensive

Reviewed on 10/10/2023

I love using Adobe Creative Cloud for all of my digital art needs. I just wish that the program was...

I love using Adobe Creative Cloud for all of my digital art needs. I just wish that the program was not so very expensive.

Pros

The Adobe Creative Cloud is the best editing software out there. It has many programs and features with ease of use between them. You can edit photos, animate, do graphic design, etc.

Cons

The price for the software is exorbitant. It used to be a software disc that you could just buy and have but now it is an incredibly expensive subscription service. A regular individual would not be able to afford this. It is price gouging. There is also a large learning curve because no tools have been removed since the inception of the program.

Ray
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Creative Cloud Review

Reviewed on 06/10/2023

My overall experience was great. The tools allowed my to design and create assets clients that...

My overall experience was great. The tools allowed my to design and create assets clients that needed them. Adobe Creative Cloud can make you the hero.

Pros

What I love most about the Adobe Creative Cloud is having access to such a powerful platform to create and important work at my fingertips vs. pre-internet days when you'd have to constantly hard download software to your computer.

Cons

The only con of the Adobe Creative Cloud is the price. It is not cheap. While it is a very useful program as I shared previously, the pricing can be a hurdle to people starting that are expected to not only have access to it but be an expert.

Alejandro
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Creativity without limits

Reviewed on 06/10/2023

I currently use Adobe Creative Cloud to create marketing materials, social media content, and high...

I currently use Adobe Creative Cloud to create marketing materials, social media content, and high quality video edits. My overall experience is very positive, it is easy to use, it has a wide range of tools and the results are of very good quality, both in images and videos.

Pros

Working with layers is one of the features that impresses me the most, it allows you to stay organized and make changes without compromising other elements. Also the ease of synchronization in the cloud makes it easy to work from anywhere. And the ability to access a vast library of resources, incluiding fonts and images, are also highlights.

Cons

The loading speed, response and general perfomance of the application must be improved to make it more fluid. It takes some time to get used to the interface because it is not very easy to use and it is not that intuitive. I also don't like the selection and masks tool so much, the selections have to be more precise and faster.

Christopher
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We use Abobe Creative Cloud every day and have only one complaint...

Reviewed on 02/08/2023

The Adobe Creative Cloud is just one reliable product and having all their apps in one place for...

The Adobe Creative Cloud is just one reliable product and having all their apps in one place for all our creative needs is key for us. It's extremely affordable and we have had no issues in about five or six years/ We would highly recommend using this platform.

Pros

Adobe Creative Cloud has become a must for our photographic and video editing company. We use it every day and it's critical that we can use their features across all devices really easily. It looks good, works really well and have had no issues over the last five or six years we've used it. This is one reliable product.

Cons

The only feature that doesn't seem to work properly for us on the Adobe Creative Cloud is the RUSH mobile App. I suppose this might not come under the Abode Creative Cloud review but we've tried uninstalling it and downloading it (obviously through the Adobe Creative Cloud) and nothing seems to work. The issue is with the exporting feature within the app. It always leaves a green flickering line at the bottom, whether the video is old or new.

Alternatives Considered

Canva and GIMP (GNU Image Manipulation Program)

Reasons for Switching to Adobe Creative Cloud

While Canva is free and great for graphic design projects in our company we also needed photo and video editing which they don't provide to the high standard of Photoshop or Bridge. GIMP seems to be a bit tricky to use so for the price the Adobe Creative Cloud is really worth it.
Christopher
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ADOBE: So you want to be a designer?

Reviewed on 07/08/2019

Adobe CC has been a huge part of my life and reason why I can make a living. If you are considering...

Adobe CC has been a huge part of my life and reason why I can make a living. If you are considering purchasing Adobe CC for your organization, there are plans for you and your team depending on your needs. As a graphic designer, I use up to four programs daily (Photoshop, Illustrator, Indesign, Dreamweaver) and that is only a fraction of the toolbox provided by Adobe CC!

Pros

Adobe Creative Cloud is the most extensive package for creatives. Whether you're a graphic designer, motion graphics artist, illustrator, or pixel pushers, Adobe CC has something for you. I've been using Adobe products for over 10 years now and Adobe CC is something I'm using everyday in my work.

Cons

Some of the newer programs do feel a little lacking. I do understand that Adobe is trying to branch out into several markets and part of the appeal of Adobe CC is that you can pay for one service or pay for all of them and have access to your programs in addition to any new industry standard software.

Alternatives Considered

QuarkXPress and CorelDRAW

Reasons for Switching to Adobe Creative Cloud

Adobe CC is a platform that includes everything I'm looking for in one place. It is robust and includes everything you need and more to succeed in the design world!
Christy
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Personal Experience of the Advantages Using Adobe Creative Cloud.

Reviewed on 10/06/2019

The problems that I have been able to solve with the use of Adobe Creative Cloud have been many. ...

The problems that I have been able to solve with the use of Adobe Creative Cloud have been many. The main issue has been when I am on the go. I have been able to download the apps on my cell phone, then continue exactly where I left off on my desktop at home and vice versa.

Pros

I like that when you open Adobe Creative Cloud, everything that you need is right there in front of you. The programs that are offered by Adobe are all listed together, making it easy to understand which program would work best for the tasks at hand. Adobe Creative Cloud makes it very easy by automatically updating the software. I know that when I open any Adobe product, it's going to be the most up-to-date copy. As a graphic designer, having the access to Adobe Stock Images has been a job saver! Every time that I have had to look up an image, I have found several that are in the closest context of what I am looking for, if not exactly.

Cons

I am not able to find any dislikes towards Adobe Creative Cloud.

Alternatives Considered

CorelDRAW

Reasons for Switching to Adobe Creative Cloud

Adobe Creative Cloud has, not just more options for what I need, but the options that I do need has/does more to complete the jobs. There are thousands upon thousands of different fonts, stock photos, brushes, styles, basically anything and everything! There are so many more various programs and additions for each program that are just not available on other products.
David
Overall rating
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Creative Cloud how it's done now

Reviewed on 29/07/2019

I have been an Adobe user since Illustrator was new. I've seen the development of Acrobat and the...

I have been an Adobe user since Illustrator was new. I've seen the development of Acrobat and the changes in publishing that saw PageMaker lose it's marketshare to QuarkXPress. I was a big proponent of XPress but with the development of Indesign and the inclusion of Photoshop to the suite Creative Cloud is the way to go.

Pros

Having Creative Cloud allows me to sign in and out on a particular computer. That allows me to move my subscriptions to another workstation at my convenience. This means I only need one subscription even if I have multiple computers at different locations. Creative Cloud is also Adobe's portal to me for updates and information.

Cons

Really the only con is that I cannot own my software outright. However the new world of subscription really makes it affordable over time and I always have the latest version.

Graham
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The defacto creative toolkit

Reviewed on 04/01/2020

Our creative team can use a consistent suite of applications for all their work and temporary staff...

Our creative team can use a consistent suite of applications for all their work and temporary staff know they will find familiar software to work with when engaged with the agency. Whilst the apps are extremely comprehensive, they can be daunting for new users. Single applications can also be individually expensive to purchase.

Pros

- Flexibility to use most of the market-leading creative applications
- The industry standard, all of our creatives and clients have the ability to view the files
- The most powerful image editing and design software
- Covers the ability to create print, web and mobile media within a single subscription
- For an agency who uses most applications, this is great value for the subscription fee

Cons

- Can seem a large monthly expense for an agency with a large team
- To gain the value users need to regularly utilize multiple applications
- Photoshop and Illustrator can be slow for web design, other more focused applications can be faster to design in the digital realm
- There is a fairly steep learning curve to become a power user as the apps are very feature-rich

Alternatives Considered

Balsamiq, Zeplin and InVision App

Reasons for Switching to Adobe Creative Cloud

Wide range of features, industry standard applications rather than niche solutions with limited expertise in the employee market.
Brandon
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Still some of the best software available

Reviewed on 31/07/2018

Adobe CC allows me to be affective at my work and provide a wide range of services.

Adobe CC allows me to be affective at my work and provide a wide range of services.

Pros

Adobe CC has a solid offering of apps, my favorites being: XD, Photoshop, Illustrator, Audition, After Effects, and Acrobat.

There's been a flurry of new products enter the design scene over the past couple years. I made a serious attempt to find substitutes for most of the Adobe CC programs I use in order to reduce my monthly expenses. In the end, each program I tried was just slightly lacking in key functionality compared to Adobe's programs.

In particular, one of Adobe's newest programs, Adobe XD, has shown that they do understand how to create fast, intuitive programs. While it's taking a long time to add the functionality everyone wants, it's given me confidence in Adobe and what we can expect from them in the future.

Cons

With the amazing results Adobe has achieved in XD, it's disappointing to see zero change in how Illustrator operates. Illustrator is old, heavy, and buggy by comparison. Occasionally Illustrator will ask me to rate my experience and provide feedback. I've stopped providing feedback as the bugs I've reported have never been fixed. There are bugs from over four years ago which were going to be "high priority", after spending over an hour on the phone with support, that have yet to be addressed.

From what I can tell, Adobe is looking to the future (and doing a great job) but is regrettably leaving some of their older products to sit in the dust.

---

While the SaaS model is unpleasant in some respects, I'll admit that it's nice to always have the most up to date version of each app.

Their month by month pricing is considerably more expensive than their annual contract. This makes it difficult to justify using Adobe CC except by purchasing all the apps

Erin
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Must-have for any designer!

Reviewed on 30/03/2018

Pros

I've been using Photoshop and Illustrator for ages now to edit images and set type in my design work. Photoshop is the most powerful image editing tool on the market. The most useful feature by far is the content aware scale. I use this a lot when I'm editing images for web pages where text needs to be on top of the image. It allows you to manipulate the size of photos by stretching them out with minimal distortion. So handy!

The lasso tool is also very helpful for selecting complex shapes and images from a photo to put on a plain or different background.

If you're a professional designer, there really is no amazing substitute for photoshop yet. It's the best there is.

Illustrator is great for doing type work and I love using the art boards to have many variations on the design at once available. Photoshop doesn't have this feature, which is something I really love about Illustrator.

To do graphic and web work, you really need to use multiple programs in tandem, so unless you're a photographer and only edit pictures, you'd also need to use Illustrator.

Web design stuff is better done in another program. Dreamweaver is outdated and I never found Fireworks to be useful either.

Cons

The programs are not super easy to use without a lot of practice. It really is an art form if you want to do complex image editing like cutting someone out, adding something in, making the background bigger, etc... but there are many helpful tutorials online that you can watch to help learn as you go depending on what you need to edit.

If you just need to do basic editing like cropping and adjusting color, brightness, etc... you can get away with something much simpler. But in terms of type setting Illustrator and Indesign are still the best in my opinion.

Another weakness of photoshop is the typography options. I've tried to mix type with imagery in photoshop for designs before, but the kerning and special character options are no where near as good as you can get in Illustrator. So, you really need to use Photoshop and Illustrator in tandem if you're doing type and imagery graphic design work.

Joshua
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All The Tools You Need to be Successful

Reviewed on 11/01/2023

I love Creative Cloud. Because I have access to such strong tools and am only constrained by my own...

I love Creative Cloud. Because I have access to such strong tools and am only constrained by my own creativity and skill level in using them, Adobe always excites me.

Pros

I absolutely adore Creative Cloud. It offers a wide range of products to meet all of your media production needs, including video editing, marketing, promotional videos, and anything else you can imagine, as well as flyers, websites, commercial ads, and Facebook promotions. Photoshop is my favorite and is where I spend HOURS every other week! On Photoshop, however I can also use Lightroom if I need to brighten or darken a particular area of a picture. Like how you can alter a shirt's hue to fit a person's eye color. You can also work on a portion of a picture in one program, export it to another to finish the project, like I did when I started something in Photoshop and moved it to Ai. I educated myself using the vast collection of tutorials available on YouTube. The alternatives are only limited by your imagination after you get the hang of the tools and capabilities, which required years of experience and a lot of patience.The lasso tool is incredibly useful for picking out intricate shapes and pictures from a photo to place on a simple or unique background. If you're a professional designer, Photoshop is still the only truly outstanding alternative. It is the best available. When working with type, Illustrator excels, and I adore using the art boards to have a variety of designs at my disposal all at once.

Cons

In-Design is the only product in the creative cloud that I haven't really loved that much; I occasionally find it to be pretty challenging to utilize. But that's simply what I think. Really, there aren't too many aspects about Creative Cloud that I dislike. It essentially does everything.If you only intend to use a few apps, it is somewhat pricey. It takes some getting used to and is undoubtedly not one of the simpler apps to use. Photoshop editing can occasionally be challenging for new users. Since many of the functions are special and difficult to understand, watching tutorials will be quite helpful when starting started. The program uses a lot of RAM on my PC to run. My laptop had trouble with it, which was a little disappointing.

Verified Reviewer
Overall rating
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A great suite of softwares for creative work... if you have money to burn.

Reviewed on 28/08/2018

As good and essential as these softwares can be, they sometimes feel half-baked for what they offer...

As good and essential as these softwares can be, they sometimes feel half-baked for what they offer and can be frustrating to work with. As a result, the subscription price for the creative cloud (for businesses at least) seems fine and dandy, but can be pretty expensive for an average consumer who wants just one app to work with, even if the price is different for a single app. Go with them if you absolutely require what only these can do -- otherwise there are plenty of better alternatives.

Pros

Any necessary software that you've come to love from Adobe can be downloaded with a single click. Photoshop and others have an intro tour to get you started and make the learning curve less steep. Animate has an excellent support for HTML5 animations with the help of CreateJS (albeit a bit buggy), making in an excellent CreateJS editor. After Effects is After Effects.

Cons

The interface management is highly inconsistent between softwares -- the keypress and canvas / timeline navigation is vastly different from one app to another, despite being developed by the same company, making it frustrating to work with. Each software, itself, can also be pretty buggy -- such as InDesign's terrible export for EPUB, or Animate's attempt at scripting in HTML5. Sometimes Photoshop can't even open certain JPEG files due to an "arithmetic" error which any other software, such as Krita or GIMP, can open with ease -- and there's no sign it's going to be fixed anytime soon.

Also, Premiere Pro's timeline can be pretty clunky to work with. Animate's export settings are lackluster, and its Motion Tween's features isn't as easy to work with to fine-tweak animations like in After Effects. And the Media Encoder isn't as feature-rich as I would like.

Also -- and I can't stress this enough -- there's no Linux support, which immediately makes it useless for certain businesses. You "must" have a Windows or Mac use them.

James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing suite of software for a great price!

Reviewed on 23/11/2016

I have been using the Adobe Creative Suite since 2005, when it was several thousand dollars to...

I have been using the Adobe Creative Suite since 2005, when it was several thousand dollars to purchase! I am SO grateful for the switch the the CC (Creative Cloud) and the new pricing structure. They've really opened up their market for a much broader customer base. Almost all the software has gotten better and better (and more integrated) since I've first come on board. There's a few quirks that I have to work around (one major issue), but other than that, the whole bundle is just amazing for any and all creative/design work.

Pros

The breadth of this bundle is unbelievable. They have addressed 95% of any design person/team's needs with what's in the CC (Creative Cloud). From photo editing, template design, audio optimization, video production, web mastering :-) You name it, the've almost certainly got it.

Cons

The only issues I have are with Premiere Pro and Dreamweaver. First, Premiere Pro: This software is incredibly robust, and my issues with it are minor, but it still causes me to prefer Final Cut Pro X over it. In comparison, FCPX is much more user friendly and really streamlines much of the editing process, so that I don't have to do it manually. If you're someone who just needs to keep producing content, week after week, FCPX is a better bet for you. If you have time, need extreme flexibility to do exactly what you want, then Premiere works better.

For Dreamweaver, this has been the only real sore spot. It doesn't work at all. It continues to crash on multiple systems over the past 2 years! I have contacted support, who initially were very involved, but somewhere I got list in the system. This hasn't been resolved and I've had to rely on quite a few workarounds to access server files, upload content, or back up sites locally. This is a big deal.

Pressilla
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lots of Great Functions

Reviewed on 27/12/2020

It is very functional. Many apps to choose from. I realized that the apps are very specific, so if...

It is very functional. Many apps to choose from. I realized that the apps are very specific, so if I'm working on a photo or design, I could choose between more than one app for the task. Deciding which app to choose was always dependent on the direction that I needed to go with my design. I was impressed with the quality of the software. Hardly had any glitches.

Pros

The software was very functional with over 20 different apps. This made tasks easier to complete through specific programs. I mostly used the Photoshop and Audition program. Photoshop has many great features for creating designs for my business. The quality was amazing and the more I used it, the smoother the process. It really sparked creativity with the features of lighting, colors, cropping the background from the image and adding your own, and was easy to use with green or white screen. They give a discount if you are a student to make it more affordable. For the vast variety of apps included, the price is worth it if you are in fact using them. My partner loved the In design app for making Ebooks. He found it very useful. The Audition program is very easy and exciting to use. You can record demos, songs, voice overs and much more. The sound quality (which is normally impacted by your input source as well) is very good. The mixing program that is built into the software does a great job with the auto mix features. It also has capabilities for getting rid of background noise which is a huge deal if your not recording in a professional studio. Easy to collaborate with others and lots of storage space for your work.

Cons

It's rather on the expensive side if you only plan on using a few apps. It is definitely not one of the easiest programs to use and does take some getting used to. Editing in Photoshop can sometimes be difficult for beginners. A lot of the features are unique and are not self-explanatory so watching tutorials will help out a lot with getting started. Takes a lot of RAM to run the program on my desktop. It did not work well on my laptop which was a bit disappointing.

Scott
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adobe Creative Cloud was an ingenius solution to a problem you didn't know existed.

Reviewed on 19/03/2018

Adobe Creative Cloud provides me with every tool I need for my daily work in production. I cannot...

Adobe Creative Cloud provides me with every tool I need for my daily work in production. I cannot work without it and due to the quality of their products it makes my job easier every day.

Pros

Creative Cloud solved the issue of constantly needing to rebuy your software every few years to get the newest and latest updates. If you worked at a studio that had a newer version of Premiere then you were out of luck when you tried bringing in your project files.

Adobe CC solved this, it's a monthly plan, which some were against, but getting access to the newest features and newest versions of ALL the programs Adobe has to offer is worth the monthly fee.

You're staying up to date. New features, less bugs, constant improvements. These are just to name a few of the highlights of why Adobe CC is great. It gave Adobe a huge increase in cash flow as well so there has been a big upswing in the innovation department. With the newest features on every program making their respective components even higher quality is amazing.

And finally having access to multiple Adobe platforms gives you the opportunity to see just how well they interact within the Adobe ecosystem. Bringing in photoshop files into After effects projects that were extracted from Premiere Pro timelines and then sent to Audition for audio mixing... The entire ecosystem of products just works well together and that's the biggest thing about Adobe that beats out the competitors!

Cons

The only issue I have with Adobe CC is in my field I use only about 60% of the products that come with it... so you could look at it as I am paying for 40% of things I don't use... However you're still saving money rather than buying the software yearly.

Delia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Why I cancelled my Adobe CC subscription

Reviewed on 02/05/2019

My experience with the Adobe CC payment plan was very poor.

Upfront payments for single packages...

My experience with the Adobe CC payment plan was very poor.

Upfront payments for single packages are no longer available with Adobe. You have to sign up for yearly subscriptions for a suit of packages.

The yearly subscription auto renews with no prior warning. There is no-where on your personal account page where you can request an alert to be sent, before payments are due to be taken out.

When I tried to cancel a yearly auto renewal (several days after the payment was removed from my account) I was told this was not possible. In order to cancel my subscription and get a refund I had to contact their help desk and literally, threaten them with lawyers.

I subsequently found a major American consumer complaints website and lodged my experiences with Adobe. There was a long list of similar stories and complaints by other people.

My opinion of Adobe CC is a that their payment plan is restrictive, secretive and very user unfriendly. In today's world of customer friendly products, Adobe CC stands out as old fashion and frankly unacceptable.

I have since moved on to the Affinity suit and couldn't be happier. One-off up-front payments, high quality software and great customer service.

Frankly I think Adobe is a dinosaur. Large studios who don't care about payment plans are a thing of the past. The majority of creative work is currently being done by individuals working in the 'gig economy'.

Pros

This is very high quality software that offers a vast range of functionality. It is stable, efficiently constructed and updated continuously. Extensive education is available (via a paid Linda.com subscription). The different packages (photoshop, premier pro, audition) all integrate reasonably well.

I would imagine that it's equivalent to any of the software packages currently used by professionals working at the top level of the graphics and animation industry.

Cons

This is very high end software, that offers a vast array of options. The average blogger or photography enthusiast will only (in my opinion) only use a small range of the functions available.

Be aware, the more functionality any software has, the longer it takes to learn how to use it. I found creating a short movie clip for my website draining and unnecessarily complex. The same experience held with photoshop.

While the range of features that Adobe CC offers is astonishing, the time it took me to understand how to use them, was frankly not worth the results.

Zach
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best thing Adobe has ever invented

Reviewed on 27/03/2019

If customer service and pricing transparency was better, this software would be perfect.

If customer service and pricing transparency was better, this software would be perfect.

Pros

Because of Adobe Creative Cloud, I've had the opportunity to try way more Adobe Products (InDesign, Photoshop, Illustrator, Acrobat Pro, etc.) than if I was forced to buy them ala carte. Sure, I'm certain that they started offering this service to combat the prevalent piracy in the software industry. But what an elegant solution! Previously, I had to spend all of this time dealing with version issues (Sign Maker is on Photoshop 8 but we're on 10, intern is using a student edition and we have Pro, etc.) Now, everyone has access to all of the same tools, versions, and updates for one price. I mean, thank gosh! I also like that it's an app now, so we don't need to keep boxes of software in the office and worry about losing serial codes. Seriously, if you're thinking about it, just sign up for a free trial. We all went nuts in the office for it. And we're about to share 2 seats on 3 computers; if we're logged in on one machine, it gives me a prompt to kick the other machine out. It's really great, because sometimes I need it while traveling and I'm not in the office. I stopped using my slow, expensive VPN software because everything is in the cloud now!

Cons

They do the same thing as cable companies, in that you have to get in on an introductory price and then call them once a year to yell at them to reduce the price. I ended up having to cancel the whole thing and start over the first time becuase of the way the e-mails were set up.
If you have high turnover at your office, it would be better to assign the seat to an Admin account that you share in your office. When our intern left, it was really hard to get the other seat off of her e-mail address because her e-mail account was deactivated. I know they do it for security reasons, but I own the company and pay the bills; I should be allowed to deactivate the seat without her confirmation. The seat we didn't need ran for almost 7 months because of this issue and they only refunded 2 months of it.

Ryan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Adobe opened so many doors when they released Creative Cloud.

Reviewed on 14/10/2019

Overall, I'll continue to use Adobe Creative Cloud. It does have its drawbacks and can be slow when...

Overall, I'll continue to use Adobe Creative Cloud. It does have its drawbacks and can be slow when performing certain actions, and it does lock up my computer from time to time, but the amount of value it provides for the small monthly subscription fee is absolutely insane. I've never seen something cost so little but provide so much value in all of my years in the technology industry. It's a must-have for any industry professional, whether creative, technical, or anyone else who has even a small need for Adobe's products.

Pros

- An easy to use application manager that allows you to find, download, and update your Adobe products within seconds (excluding download/install time) from your task bar
- All of Adobe's products at your fingertips, including many that most have never heard of or used (I personally just learned about Adobe XD from their application manager last week and it's extremely useful for prototyping layouts)
- Very affordable subscription. Instead of shelling out an insane amount of money per product, you can subscribe to Creative Cloud and have everything you need and more. Sure, at some point the money you've spent on the subscriptions could surpass just buying the products, but for startups it makes much more sense to go with the subscription option until you've really nailed down what products you need. Personally I've found it makes sense to continue using Creative Cloud even after I could have purchased the products I primarily use because of the additional benefits their subscription provides over purchasing the software outright such as access to their other products without any additional cost.
- Even without using Bridge, everything in your workflow is integrated so well that you can get things done extremely efficiently. This is more of a application-specific pro than a general Creative Cloud benefit, but most applications can be run side-by-side and you can move resources between them as fast as your computer will allow with a couple keypresses, which is amazing.

Cons

- The size of the applications I feel could be reduced, and if they're not using a peer based download platform (even if the "peers" are their own servers) it'd help if they did to save on download and update time, which for some applications, especially the video and animation products, takes forever.
- They really need to figure out what they're doing with Adobe Stock. It's bounced around from being free to having free options to having a free trial to having a set download limit and I've just given up going to Adobe Stock for anything and use other outlets for stock imagery and video. I understand promotions affect this, but what I've noticed is even for paid subscriptions it's been very inconsistent in their approach.
- The application manager could be categorized or laid out better, it's easy to click "Install" on a new application that looks promising but it'd be nice if they sorted everything by the type of output media it creates so that you're not accidentally downloading an outdated Flash product while looking for new animation tools. They've grown quite a bit from Photoshop, Dreamweaver, Illustrator, and Flash so filtering through the tons of tools they have now can be tough if they don't at least hint at what specific software is for.