Shopify POS Reviews

Shopify POS

4.6 (134)
POS for unifying in-store & online sales

Overall rating

4.6 /5
(134)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.5/5

96%
recommended this app
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134 Reviews

Almir
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Must have POS Software

Reviewed on 18/06/2023

Although there are some minor imperfections, I continue to utilize Shopify POS because it remains...

Although there are some minor imperfections, I continue to utilize Shopify POS because it remains the most user-friendly point-of-sale solution for my business. Moreover, I find the pricing to be reasonable.

Pros

Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient.

Cons

Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro.

Palla
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy POS to Streamline Retail Sales

Reviewed on 26/01/2023

Shopify POS is a powerful point-of-sale system designed for retail businesses. One of the biggest...

Shopify POS is a powerful point-of-sale system designed for retail businesses. One of the biggest pros of the tool is its ease of use. It is user-friendly and easy to set up, making it accessible to a wide range of users. Additionally, Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, which makes it easy for customers to pay for their purchases.

Pros

Easy to use: Shopify POS is user-friendly and easy to set up, making it accessible to a wide range of users.Multiple payment options: Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, making it easy for customers to pay for their purchases.Inventory management: Shopify POS includes inventory management features, allowing users to track stock levels, set reorder points, and generate purchase orders.

Cons

Limited customization options: Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific needs.Limited reporting and analytics: Shopify POS's reporting and analytics capabilities are limited, which may make it difficult for users to gain insights into their sales and customer data.

Alternatives Considered

Lightspeed Restaurant and Lavu POS
Andrea
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Shopify Sales System

Reviewed on 20/05/2021

Overall it's a great system once you can get all your information to set up which can be a bit...

Overall it's a great system once you can get all your information to set up which can be a bit tidious, but the finished product is exactly what you need for your business

Pros

Its good that you can have the option of collecting your payments from your drop shipping plan using your mobile or any android

Cons

Check out can be a bit easier and quicker on the mobile app, it takes a lot to get the system up and running a lot of repetitive questions

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing POS solution for Shopify store owners

Reviewed on 02/06/2022

Overall experience is very satisfactory and does all the things that we have expected out of a POS...

Overall experience is very satisfactory and does all the things that we have expected out of a POS system. I would definitely recommend it to someone who has an online Shopify store and a retail store to sync the data and leverage the power of Shopify in analytics, order management, and inventory management with multiple locations

Pros

The most important feature of this product is it syncs the retail store orders with your online store and keeps the order management easy. It also takes care of payment processing and sales reports. We can use multi-location in Shopify to differentiate the inventory between the online store and the retail store.

Cons

I have remembered that there were some issues/limitations on the Shopify side when it came to refunding some of the orders and we can't find the order by the customer name, in such scenarios, It could have been better when the customer don't have their credit card or email with them

Kaden
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionized My Business

Reviewed on 21/09/2019

Awesome. They’ve changed our business to one that was making $500 a month to one that has quadrupled...

Awesome. They’ve changed our business to one that was making $500 a month to one that has quadrupled in size in just a year.

Pros

I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.

Cons

I haven’t found anything that I don’t like about Shopify. I’ve been very impressed with them from the beginning.

Amanda
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Master

Reviewed on 15/06/2023

Shopify provides a simple, easy to master platform on which to layer our eCommerce shop.

Shopify provides a simple, easy to master platform on which to layer our eCommerce shop.

Pros

e-commerce customers enter their orders, information is transmitted to our DC, the DC transmits back shipping information, the shipping information is emailed to the customer and we get paid.

Cons

It still programs in computer language. Changing content isn't as simple as it could be for non-programmers like most of the users/admins probably are.

Anne
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product!

Reviewed on 27/06/2023

It has been so good! I have the ability to market world wide from Zimbabwe and the website never...

It has been so good! I have the ability to market world wide from Zimbabwe and the website never goes down.

Pros

I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.

Cons

I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.

Karagan
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I recommend to everyone starting a business

Reviewed on 14/02/2023

I’m

I’m

Pros

It is beginner, friendly, but also an advanced software. You can do as little or as much as you want with it with hardly any limitations. There are so many apps, available and themes that you can create yourself. I absolutely love it.

Cons

I don’t have anything negative to say about Shopify really. If I hadn’t come up with some thing, it would be that not everything is built-in and you do need an app for a lot of extra things if you don’t wanna go with Shopify pro.

Shari
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Why I like Shopify POS

Reviewed on 13/07/2023

Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us...

Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us with a user-friendly and efficient point of sale solution that has significantly improved our business operations.

Pros

It offers several benefits that make it a positive choice for businesses. It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a streamlined manner. With its seamless integration with other apps, it makes our business run more effectively.

Cons

One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential cost. While it offers a range of features and benefits, the associated expenses, such as transaction fees and monthly subscription charges, can accumulate and could become costly. It's important for businesses to carefully consider their budget and needs to ensure that the pricing structure aligns with their expectations.

Justin
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use. Powerful.

Reviewed on 22/03/2018

It's great for my website and makes fulfilling orders easy.

It's great for my website and makes fulfilling orders easy.

Pros

Just the basic version of Shopify is powerful enough to run a successful e-commerce website. The addition add-ons make you an unstoppable entrepreneur as you can build a custom store to fit your needs.

Cons

I wish you could build a website beyond your web-store within Shopify. You can build pages and do workarounds to make it feel more complete but it lacks some functions you would get from say... Blue Host or Squarespace, or Wix.

Samuel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for Multi-Channel Retail Businesses

Reviewed on 09/11/2021

I suggest that all the ecommerce companies I advise use Shopify to build their sites. Shopify is a...

I suggest that all the ecommerce companies I advise use Shopify to build their sites. Shopify is a natural extension of this into the brick and mortar/pop-up shop world. Shopify POS automatically integrates with your Ecommerce inventory levels, analytics, and more — making it a no-brainer for businesses already using the shopify platform.

Pros

The shopify POS is extremely easy to use and train in employees on. It may not be as powerful as some stores require, but as an ecommerce business that runs the occasional popup shop, it has more than enough features for what we need. I like how well it integrates into the systems we already are running.

Cons

I have no major complaints. The hardware accessories can be a bit buggy, but there's always an easy workaround.

Dan
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible versatility at a very reasonable cost

Reviewed on 23/08/2021

Shopify POS makes selling items in-person a total breeze. Barcodes can be scanned with the iPad's...

Shopify POS makes selling items in-person a total breeze. Barcodes can be scanned with the iPad's camera, and integrating either Shopify payments or third-party credit card systems are very easy. Plus, receipts can be printed, e-mailed, or texted

Pros

The ease with which one can customize the buttons (discounts, etc.), product selection, adding multiple products to an order, the ease with which one can accept payment methods (cash, cc, or third party payment), and the ability to take the system anywhere where there is an internet connection (i.e. mobile).

Cons

The fact that you cannot use any bluetooth hand scanner with the system (there's only one and it's very expensive).

Brenda
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Easy to use

Reviewed on 19/04/2018

Pros

I like that Shopify POS is integrated with our Shopify website. If we sell something in store, it deducts it from our inventory online, which is very convenient. I don't have to worry about inventory being off.

Cons

The thing I like the least about Shopify POS is that when I issue store credit to a customer, there is no way in the system to know who the store credit was issued to in the future. In other words, you have to keep track of it yourself.

Jonathan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Needs some work to become a full featured POS system

Reviewed on 21/10/2018

Pros

Relatively easy to set up with recommended hardware for not a ton of money. Runs off an iPad and supports multiple users and cash management. Isn't like a lot of the antiquated POS systems out there

Cons

Checkout flow can be slow which is difficult when there is a long line. Wish it were better at handling exchanges and returns. Would require us to go to the web version of Shopify to get full access to order controls.

Temple
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Pos fees Iffy........But good tracking System

Reviewed on 15/07/2023

They were our first pos program and were easy to signup for but please resesrch your option unlike...

They were our first pos program and were easy to signup for but please resesrch your option unlike we did.........

Pros

Very organized on the payments processed

Cons

Fees....Fees.....and more Fees simple as that!

Diana
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great that it integrates with my website

Reviewed on 14/06/2022

Pros

I love that it keeps the inventory accurate between the website and in person sales

Cons

I have had issues with the hardware not working well or disconnecting. Make sure you have several backups.

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We use Shopify for eCommerce sales. Some sales are placed via phone that we enter through...

Reviewed on 19/03/2018

Ease of use, communication about accounts is so easy, works great with our accounting software and...

Ease of use, communication about accounts is so easy, works great with our accounting software and marketing automation. Shopify has made the CSR team much more effective.

Pros

Ease of use - we used to have magento and it was not easy to use at all. Shopify is simple to place all orders and we love the notes section. The notes allow our CSR team to communicate effectively and efficiently regarding accounts.

Cons

Honestly, we have not found anything that we don't like yet. We also use the marketing automation for our customers which is a great tool.

Sunil
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

One of the Best E-commerce Site

Reviewed on 11/01/2022

Pros

Easy to use,free templates to choose from, works great with Amazon. Easy to customize with little web development knowledge.

Cons

Free designs are limited. Could get real pricy if attractive templates. Sometimes the inventory management may not sync well.

Pamela
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent E-Commerce Program

Reviewed on 18/07/2017

Pros

We love everything about Shopify. It's easy to use. Allows us to check out customers at our retail store or out at an event when we use our iPad Mini.

Cons

We had not had any real problems with Shopify. Occasionally when an update was done we had to change a couple settings.

Antonio
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very good POS

Reviewed on 28/07/2021

Pros

this is your best friend if you have an e-commerce and retail. con can do all in one place.

Cons

nothing, just love the ways how you can manage your store here.

James
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes selling items at events super easy!

Reviewed on 26/09/2019

Over all it really makes selling items at events really easy and quick!

Over all it really makes selling items at events really easy and quick!

Pros

I like how each product is laid out in a tile with the image on the front. It makes it very easy to identify the product and add it to the cart.

Cons

It would be great if we could customize products with in the the app. It and adjust the taxes being charged.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Way to Become an Online Seller

Reviewed on 20/09/2019

We have been selling our products online and making a good revenue thanks to Shopify for a smooth...

We have been selling our products online and making a good revenue thanks to Shopify for a smooth way of creating your online store.

Pros

Now selling your product on the E-commerce site has just got better with Shopify, I can upload my products and make it available to buyers with the help of this software.

Cons

I think this software is great you just need to make sure you keep upgrading it on time as and when they have a new update.

Brittany
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big fan of everything Shopify does

Reviewed on 11/12/2018

Great for small businesses.

Great for small businesses.

Pros

They really are a powerhouse. I have always been a fan of Shopify compared to their competitors.
All of their software is smooth and user-friendly. So of course their POS is too. Very easy to setup, great for beginners, small shops, bloggers. Can be completely automated and is easy to setup. I like that they make it easy to integrate with so many different programs and locations. I used Square before Shopify POS and I would say they're comparable in the way they function and look, however, Shopify's offers a lot more integrations and setups. I have always felt secure using this system as well.

Cons

I really don't have any complaints for this software. It does exactly what I need it to do.

Alexa
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Used for Good Morning America

Reviewed on 19/08/2019

many users on the site at once and not having to worry about the website crashing

many users on the site at once and not having to worry about the website crashing

Pros

Easy to navigate in the backend; can handle many users on the website at once; great customer service to reach out to

Cons

had to add on an exporter to download orders in a certain fashion - this created errors for our internal team

Cindy
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Shopify Review

Reviewed on 26/04/2023

overall is ok , can be better

overall is ok , can be better

Pros

Easy to use, also it provides many apps which needed for the business, also it provides sales report which is helpful too.

Cons

you can not differenciate the each product shipping fee and delivered time period.