Citrix Workspace

4.1 (104)
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Digital workspace & workflow management platform

Overall rating

4.1 /5
(104)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
3.9/5

81%
recommended this app
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104 Reviews

Alex Jose
Alex Jose
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent and easy to use.

Reviewed on 09/06/2023

I've been in the BPO industry since 2011 and since I've used Citrix in different companies such as...

I've been in the BPO industry since 2011 and since I've used Citrix in different companies such as Target.com, Besbuy and Capital One. All of those companies has their system up to date and run fast working inside citrix.

Pros

Tools inside Citrix Work Space. Security is excellent.

Cons

When password needs to be reset we cannot reset it working at home, we have to call the client support center and wait sometimes up to 3 hrs.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product for its money

Reviewed on 21/04/2023

Overall, Citrix Workspace is a powerful digital workspace solution that provides a unified, secure,...

Overall, Citrix Workspace is a powerful digital workspace solution that provides a unified, secure, and flexible platform for accessing applications, desktops, and data from any device, anywhere.I recommend it for any organization.

Pros

Citrix Workspace is a powerful digital workspace solution that provides a unified and secure platform for accessing your apps, desktops, and data from any device, anywhere. Here are some of the best features of Citrix Workspace: Unified Interface, Secure Access, Multi-Device Support, Application Virtualization, and File Sync and Share.

Cons

I didn't find anything annoying about this product.

Danielle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Citrix Workspace

Reviewed on 24/08/2021

If management would approved use terminating this program today, we would. Over half of our...

If management would approved use terminating this program today, we would. Over half of our tickets are Citrix related on our helpdesk queue.

Pros

I like that if we lose power my work is saved in the virtual environment so I can return back to my work quickly once the issue is resolved.

Cons

We have connectivity issues on regular basis internally and with our clients. These issues haven't been able to be corrected by support for months. Having to tell a client that Citrix's own support team cannot fix their issues when they call every morning havi9ng issues logging in is frustrating and makes us look bad.

Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Citrix Workspace

Reviewed on 29/07/2021

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how...

Overall I like Citrix for remote work. It does its job well, only issue I have is that for how complicated the setup is there are other products out there that are a lot more simple for cheaper that do a lot of the same things.

Pros

The configuration options you have in deploying Citrix to machines after it has all been setup are very nice depending on your scenario. You can really customize your deployments and settings.

Cons

Setting up and deploying a desktop/application can become cumbersome and has a lot of steps.

Verified Reviewer
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Citrix - Great Remote Desktop Option

Reviewed on 23/06/2020

Citrix has made working at multiple workstations much simpler than it was at previous positions. It...

Citrix has made working at multiple workstations much simpler than it was at previous positions. It works so well that it doesn't feel like I am accessing programs remotely most of the time. I am happy with the user experience.

Pros

The ease of access. I utilize multiple desktops at work, and wherever I login with my work credentials, Citrix workspace makes all of the programs I need readily available. I can save favorites, and access programs quickly.

Cons

I would add a feature. I t wold be nice to have Citrix recommend software that my workplace uses, based on what task I am trying to complete.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Daily tool for remote working

Reviewed on 18/12/2021

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

Overall I'm happy with the software. It connect quickly and allows me to get my work done remotely

Pros

The software is fairly quick to load and allows me to connect to my virtual system at work. I like that is seemeles between using on my MAC or PC

Cons

I have struggled to get my external camera to connect when using a MAC mini. There seems to be no issue with internal cameras on a MAC

Vadiraja
Vadiraja
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easier and more professional

Reviewed on 08/07/2021

Easier to use, better performance and simple interface... This explains everything.

Easier to use, better performance and simple interface... This explains everything.

Pros

The interface they give for both windows and Android is my favourite, the kind of attention to detail is commendable.

Cons

The permissions issue which comes every second is a bit annoying to me where I don't want to give all the access to the workspace.

Uğur
Uğur
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A hero in pandemic time: Citrix Workspace

Reviewed on 16/05/2021

A special view of applications and personalized tasks makes my work easier. I can connect to the...

A special view of applications and personalized tasks makes my work easier. I can connect to the office computer from my home and this is incredibly critical, especially during the pandemic period. The application works stable and I can recommend it to everyone.

Pros

I can connect to the office computer from anywhere. In this way, I can easily access my files in the local network.

Cons

The program meets all my expectations. I hope it always works stably. However, if my internet connection is a bit weak, I can sometimes find it difficult to connect. But since this is more about my connection, I don't have a big expectation from Citrix on this issue.

Talib
Talib
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great tool to use for a secure working environment

Reviewed on 21/04/2021

This tool overall is great.

This tool overall is great.

Pros

I like the fact that the implementation was simple and very quick and this tool is incredibly easy to use. It's just like plug and play!

Cons

Nothing really, there is nothing to say really that this tool can improve on

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Popular remote desktop for corporations

Reviewed on 20/03/2023

Pros

I can access work applications from many places without worrying to get to a specific computer.

Cons

Some applications are not optimized - so they lag a lot.

Jessica
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Citrix Workspace

Reviewed on 29/04/2021

Citrix Workspace has improved from several years ago and now works seamlessly in the background...

Citrix Workspace has improved from several years ago and now works seamlessly in the background with other applications that require it.

Pros

Citrix Workspace allows me to connect to other required software and provides a secure safety net in order to do so. It's primarily in the background while using other apps, but runs smoothly.

Cons

When we first started using this software ~5 years ago, there were definitely some kinks and the program did not always run smoothly. They seemed to have worked the kinks out and the product has greatly improved.

Max
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Expensive but worth it

Reviewed on 09/05/2023

Overall, Citrix Workspace allows us to work remotely, allowing access to desktops from any device...

Overall, Citrix Workspace allows us to work remotely, allowing access to desktops from any device (even mobile devices). Despite being sometimes overhwelming in complexity, Citrix Workspace is a powerful and, importantly, secure tool.

Pros

Citrix Workspace has allowed us to deliver apps and desktops securely to any device. Moreover, I like that Citrix Workspace provides a single sign-on experience for users.

Cons

Citrix Workspace is expensive relative to competitors and its complexity can be daunting. I think it is best used in organizational settings with robust and capable IT teams.

Stefanos
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Citrix Workspace review

Reviewed on 18/12/2020

Citrix Workspace is a Citrix DaaS solution hosted entirely in the Citrix Cloud. It is very easy to...

Citrix Workspace is a Citrix DaaS solution hosted entirely in the Citrix Cloud. It is very easy to operate by utilizing the Citrix Workspace App client which gives the same look and feel as if working from a traditional Citrix Virtual Apps and Desktops implementation on-premise or in a private Cloud. What is particularly useful and interesting is the introduction of Citrix Workspace microApps and Citrix Workspace custom workflows. With microapps, each employee can focus on the tasks which they perform most frequently and use either a microapp which comes out of the box or create a custom one based on their requirements. End users can also create a custom workflow to work with their custom microapps, thus increasing their overall efficiency and productivity without the requirement to have technical expertise in IT.

Pros

I enjoyed the Citrix Workspace MicroApps and the custom workflows which can be created intuitively without any prior technical IT knowledge.

Cons

Given that Citrix Workspace is entirely hosted in the Citrix Cloud, there could be some performance degradation when working in the virtual desktop in some regions around the world, depending on the technical characteristics of the last mile of the end user WAN connection (e.g. high round trip time / latency). This however is getting better as new Citrix Cloud locations are added to the service and the overall global network infrastructure is improving.

Casey
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Segure

Reviewed on 20/02/2020

It is easy to use and we really enjoy that it is secure, so do our clients.

It is easy to use and we really enjoy that it is secure, so do our clients.

Pros

I enjoy this because if you dont want to go to sharefile to send secure documents, you just click the button on your email and it secures it for you!

Cons

The new double verification is a pain and very frustrating when we have to do that every time we use it! If I am on the phone with a client, I have to sometimes get a verification to look something up and then place them on hold in order to answer that verification call. It is not practical.

AMBER
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hospital Grade Document's

Reviewed on 14/07/2021

I think its been really helpful with our facility to easily have access to all the clients records....

I think its been really helpful with our facility to easily have access to all the clients records. We don't have to send as many emails to get the information received.

Pros

I think the record keeping and ability to have immediate acces to information facilitates better services for our clients. I like the different ways to search for information.

Cons

There are times where its a little slow or changes to existing documents are not able to be made. This can become confusing for people

Chelsie
Overall rating
  • Industry: Security & Investigations
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes Work Easy

Reviewed on 18/02/2023

I love using Citrix Workspace overall

I love using Citrix Workspace overall

Pros

I really like using this program at work, it is very simple and makes work go smoothly

Cons

I'm not a huge fan of the visual aesthetic but that does not effect performance

Serhii
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Citrix Workspace Review

Reviewed on 21/06/2021

Not great, not bad, but overall fine. It allows you to do a lot of work under one Workspace,...

Not great, not bad, but overall fine. It allows you to do a lot of work under one Workspace, provides security and easy administration.

Pros

All apps are in one place, easy to set up permissions and rights for users inside and outside your company. You can integrate third-party applications and variety is great. Not the worst interface.

Cons

Copy/paste may stop working from time to time between your PC and VM for example or can work one way. Resolution problems, only work fine on a laptop screen with 100% view. Constant freeze-ups.

Anuj
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Strong product, but frequent updates

Reviewed on 26/07/2022

Pros

Overall frequent use makes patient care for our physicians simple at home.

Cons

Often requires a second start up; sends a lot of background notifications when users are not actively using it.

Deonna
Deonna
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for remote work

Reviewed on 15/11/2022

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do...

Overall, I wouldn't be able to do my job without it. I answer calls, and emails and use it to do live chats so in part it's a tremendous need for my job.

Pros

It's effortless to navigate. Once you know the system you should have no problems learning tricks about the system. It gives us a significant override of our site.

Cons

It does sometimes freeze and can be slow which sometimes affects work time. I wish the system would also tell you more when it needed an update.

Emmarose
Overall rating
  • Industry: Glass, Ceramics & Concrete
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Citrix

Reviewed on 19/08/2021

Pros

Easily access programs needed for our work

Cons

We have issues with the program being slow and crashing. I am unsure of them

Mohamed
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Very important tool, especially for home workers

Reviewed on 02/10/2020

Pros

It is easy to use once you get fimilar with all the features. It helped a lot when we had to work from home due to COVID-19 to have virtual environment.

Cons

Once you lose internet connection system freezes for 5 minutes trying to reconnect. I wish it was even possible to navigate through or exit to desktop to troubleshoot, or connect to a different network.

Thilina
Thilina
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Working at Home made easy using Citrix Worspace

Reviewed on 22/07/2021

Pros

With Citrix Workspace, Each employee has an assigned virtual desktop space to their work with easy access

Cons

Connectivity gets laggy sometime and there were occasional delays in response.

Kenton
Kenton
Overall rating
  • Industry: Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Citrix Workspace allows me to work from home during the pandemic

Reviewed on 21/07/2021

Citrix Workspace is an excellent software for accessing work files from home, but it has some...

Citrix Workspace is an excellent software for accessing work files from home, but it has some hurdles to overcome while setting up.

Pros

Citrix Workspace allows me to login and access my files at work from home. It is very effective after getting it setup. Easy to use once set up.

Cons

The setup experience was a bit awkward and I needed some assistance from It to get it to work on my home computer.

Sheri
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Citrix Workspace

Reviewed on 02/01/2024

Pros

It is easy to use and does not require a lot of set up.

Cons

It fails to work correctly sometimes and restarting is required

Yusher
Overall rating
  • Industry: Furniture
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easiest way to work

Reviewed on 01/12/2022

I'm able to help the customer fast, and since all the tools are linked is easier for me.

I'm able to help the customer fast, and since all the tools are linked is easier for me.

Pros

Is easy to manage, most of the tools are linked.

Cons

Nothing, everything, is perfect. I just love this software.