Xoxoday Reviews

great customer support team and proactive support now

less features and functions
low Engagement on the platform

There are various source of options where we can redeem it

Found none so far, it is pretty good overall

This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.

We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

uploading Import Recipients from CSV & Plum pro Report Features

did not like any features least about xoxoday on portal

We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program

Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.

My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.

No customer loyalty, looks like the entire platform is designed to make money on expired rewards

PLUS POINT IS IT HAS VARIETY OF OPTIONS TO CHOOSE.

ONCE I HAD A BAD EXPERIENCE WITH THE CUSTOMER SUPPORT WHICH I DIDN'T LIKE.
BUT NOW THEY HAVE IMPROVED A LOT.

It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.

None so far.
Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!

Appreciating the employees good work by nominating is a great way to motivate.

None as far as I think.. Everything seems perfect to me 😊

fastest and accurate solutions, IT features are rightly enabled

More instructions and checks to be implemented

The variety of options to choose from is the prime outstanding feature.

Not very intuitive to use. The cost of some experiences on website is more than if you directly approach the vendor/restaurant/experience place.

this is very easy to use, i can use this product at many of shops

its paper less, i received this on my email id

This enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues

Platform interface can be more user friendly specially the admin pages and reports

I use this because of a Website I use. The person help me.

I just had problem receiving my gift card. That was taking care of.

The Platform gives the user option to select any Voucher of his/her choice once redeemed

Voucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain

I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime

I did not notice anh cons as of now
Just want to confirm it is secure

you can track overall performance of sales in every quarter and track overall team performance

ui can be improved flows and customer experience while using the app can be improved

Along with vouchers and brands a unique and different Experience Gifting like in the category of Adventure, Gourmet, Health & Wellness, Tours & Gateways, Hobbies & Activities

Need to cover more places and expand their services to different city experience wise.

Ease of disbursing the points/vouchers. Does not try to capture unnecessary information.

Users sometimes get confused on how to use this.

It is user friendly and easy to use! easy to transfer the rewards to the employees. Shopping options are good.

Email preview can be enhanced. Also, to include Amazon in the list.