Xoxoday Reviews

It works great. When a xoxo card is been provided it provides lot of options to claim the gift.

Sometimes the gift card add-on does not work, Then we have to contact the customer care, these things can be avoided

- It allows us to cater to our employees who are present in different countries
- It's easy to place order for different gift cards
- Gives us admin a lot of ideas to conduct engagement activities
- Also really like the how we can automate different events - earlier we were doing this manually

In terms of the software, there is nothing much I really dislike.
Its easy to use.

My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.

No customer loyalty, looks like the entire platform is designed to make money on expired rewards

- User Friendly
- Intuitive UI
- Customer Support

- Don't really have any complaints about the product

Xoxoday is very easy to use / navigate. It offers a variety of options to choose from through several online platforms.

Some survey times take time to complete. It would be beneficial to have unlimited time to complete them without restraint.

It's easy to use. It give me many surveys in a single day. Gift points is enough according to surveys. All over, one of the best❤️ I love lifepoints ❤️

Sometimes surveys will disappeared when I loggin. Please give more time to stay survey on website.

Response through mail Quickley and solve the problem within hours if we have a problem and sending gift cards quickly

Website slow sometimes running huge members paricipate in website

I use this because of a Website I use. The person help me.

I just had problem receiving my gift card. That was taking care of.

This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.

We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.

Xoxoday is a great idea that any one can buy the giftcards and share it in employees and team for motivating team. It really great idea and plan for excitement.

Nothing to say at this point of time as per my knowledge and experience.

uploading Import Recipients from CSV & Plum pro Report Features

did not like any features least about xoxoday on portal

Integration with my existing business is easy

Customer response is late, need to improve on that

fastest and accurate solutions, IT features are rightly enabled

More instructions and checks to be implemented

The processes are quick and works fairly as promisedRedemption/ Delivery processes are well explained

The website goes blank when logged in, doesn't ever work on m-web/ desktop/ incognito.

Customer support was very helpful and professional.

the available choice of gift vouchers in South Africa

Easy to use and very amazing and app that I can recommend

Nothing as such . Every aspect is up to the mark

Best feature is the - wide range of brand associations, really gives a free hand to employees to chose from. Next best feature is the platform in itself. Very easy to use & user-friendly !

Nothing for me to mention. Its a great product!

Ease of use for a first time user and navigation was on point.

Have not used it in detail to provide input on the cons.

Easy you use. Gifts cards are lots of selections

Sometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background

It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.

Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.

Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.

Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.

Easy to pull reports, different features can be implemented upon request

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

you can track overall performance of sales in every quarter and track overall team performance

ui can be improved flows and customer experience while using the app can be improved