Avionté Reviews

I like that it is continually evolving and growing to meet the rapidly changing needs of our industry. WIth the volume of unprecedented regulations and changing legislation, Avionte has been able to meet and evolve with the changes.

Speed of support has been an issue of late but they are striving to update their processes to bring back the rapid support we first received when we came on board with them. Service is still very good but it can be improved.

I like the fact that you can customize the job positions and certifications by adding them manually.

With the new Avionte Bold it was difficult to get the team to create job orders. Now that they know it the process isn't too bad.

There's less and less I like as days go by. I like that I am able to integrate the Job Board and Customer Portal to my website. But for what it costs, is totally not worth it.

-It is slow and outdated. It exports Excel files in the 1997-2003 version!
-It is expensive
-It was like a bait and switch. Nothing that was promised or in the demo I got was like the actual program
- Customer service started out great but now that I am locked in, is terrible.
-It is a DIY program. I have to do everything myself. I am a staffing company, not a program developer. If I didn't pay so much this might not be that big of a deal, but for the cost, I shouldn't have to do so much myself.
-It is constantly freezing or booting me out
-It is not very intuitive or user friendly. Almost impossible to train new employees on.
-Workflow is tedious for no good reason.
-So inefficient I have had to purchase and start using additional products to get the same work done as before.
- One of the worst business decisions I've made to date

I like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!

I don’t like that often we have times where the system is freezing and it seems like it happens often.

I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

This software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.

The one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.

It's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.

Don't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.

Avionte has been working hard to provide more and more features and ease of use. The continual updates and upgrades have been invaluable and appreciate they are trying to stay at the front of industry trends.

The core program can be cumbersome, to say the least, but it does offer a lot of features. Unfortunately, most of the software feels much more geared towards industrial staffing versus executive/professional that we specialize in. Because of the difference in use, search features that are standard in our realm of staffing are not readily available in Avionte.

Avionte is best for perm work flows, and the customizable dashboard is appreciated by most staff so they can easily track what is most important to them.

Avionte falls short when it comes to temporary and contract work flows and candidate sourcing/tracking, is not CASL compliant, and although it has an Open API it is not easy for other platforms to integrate with it.

very little, it's problem filled and makes no sense from an industrial staffing agency perspective

Bugs, bugs, bugs! Down more than up. Customer is polite but useless.

Avionte is definitely a solution for the staffing industry. They have lagged a bit on innovation in recent years, but seem to be correcting and their new product features look to be solutions that can compete with changing technology and trends in the industry.

Support often takes a long time on non-urgent issues and the staff isn't always knowledgeable or creative in helping to find solutions to process gaps or changes. Reporting is very convoluted, you have to combine many queries, export in order to get some basic key data. Lack of API is frustrating.

When self-hosting, there is a lot of customization you can do, allowing quick access to data. Also, works great as an applicant tracker.

Because the software is built around recruiting and billing, there are numerous features very well suited in the areas. However, their are other functions within a staffing company that the software is not built to handle. For example, when being sold the software, one of the selling features was I9 compliance and management. Unfortunately, this has never been a reality. Now, if we want to get I9 compliance capabilities, we have to contract (at an additional cost) with an Avionte partner. Not what we were led to believe during the sales pitch.

All of my candidates are centrally located and relatively easy to look up and contact. It can handle many of the duties of staffing from recruiting to payroll to billing and more. Very versatile and expansive.

The advanced searches can be a little tricky to figure out. I feel that the search setups could be more intuitive.

I really like that this software can run my background checks, track a team’s applicant load and status, and reliably keep data all while being a platform which our payroll department and sales department can also use with our clients. Once you get the hang of the idiosyncrasies of this program, you can work really efficiently.

The ease of access with this software could be improved. While I believe our company is running a previous iteration of the software, the integration that this program has with office software such as Outlook or our I-9 system is lacking. Even in the functions that try to make up for this, the experience isn’t the smoothest. Happily, once you get used to working with the program, these issues diminish in severity, as the program’s consistency helps you understand solid workarounds for the concerns aforementioned.

There are individual aspect that I like about Avionte, but once you try to use it as a system, it's not productive.

There is ZERO work flow. Clunky and takes forever to navigate the system. There is no way to track your advertising sources. Impossible to track which ad a person applies to, can't see employee trades and have to pay for upgrades to be able to see them. The search functions are straight from 2007 and all you ever hear is that they will improve with Arrow, which is their new platform... I use Arrow, it's not good. Way behind the times on their software and functions. Service is TERRIBLE! The payroll function is alright, but not great. The HRIS function... no one at Avionte knows how it works, not good.

It has a simple interface that ever your most technologically ill-equipped employee can work through.

My company uses Avionte Classic and it is a very dated platform. They are coming out with Avionte Bold so we will see how that works, but Bold is a long time coming. The current interface is a 2007-2010 structure that takes me back to playing Duck Hunter in my parents basement as a pre-teen in 2001.

Compas is much more intuitive and easier to use compared to other CRM systems e.g., Salesforce. The UI is straightforward, the pages load quickly, and the steps make sense. Overall, in terms of inputting information, Compas hits the mark in almost all aspects. You do not need to be a CRM wiz or have extensive knowledge in order to enter information into Compas. This is a good and easy to use CRM program that works for our staffing firm.

Extracting data from Compas can be a bit of a hassle, and the reporting capability of Compas is a bit lacking. However, with time, I think they will be able to build a much better report system. Their willingness to work with their clients in creating reports is a huge first step.

Good range of options to track candidate and employee history. Also stores all client information including invoices and payments. Very easy to navigate software and offers a wide range of functions.

More options to use email templates. Have found this difficult to use and find myself not sending emails directly through the software.

- Thorough candidate and client profiles.
- Integration of payroll.
- Customizable reporting features.

- Too many trees/branches of navigation.
- Inaccurate and clumsy resume parsing.
- Complicated and strict search feature to find candidates in the database. Impossible to search more generally.
- No way to view candidate pipeline/flow except for within individual requisitions.
- Takes forever to start up and load each page. Closes program after too short of a time of inactivity.
- Preset job titles, WC codes, etc. are way too varied and unspecific to an individual organization's industry.

Avionte's software is a full front and back office package, which includes key integration partnerships that streamline our processes and compliance needs.

Development of Aero, the Saas interface has been slow coming and the legacy product is far behind the competition. Customer Support struggles seasonally and issues can take excessive time to get resolved.

Time entry for payroll, Employee Tracking, Application Processing, Report Generating

Ability to Customize reports and sometimes processing times can be delayed due to remote processing.

User Friendly, very easy to navigate. Avionte has been a wonderful tool for us, it is wonderful to be able to have all of our functions on one setting.

Trouble shooting and calls into support take a long time. putting in a support ticket takes longer to respond to and then having to call in sometimes you are on hold for a longer than expected time.

The software is very logically setup and flows very naturally from task to task. There are many customization options with their core application. The back office functionality is excellent.

It takes several days for a customer support ticket to be addressed. The software is very expensive.

I like the ability to navigate between employees and customers. I also enjoy the fact that are notes are date and time stamped.

Sometimes it locks/freezes up. Sometimes the notes that are typed in cannot be seen for 2-3 days.