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297 Reviews

- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM
Reviewed on 11/05/2022
Pros
Zoom bigin is one of the best CRM for startup
Simple to use
Easy to understand
Cons
Dashboard configuration has difficulty in understanding and making it simple.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Experience using Bigin CRM
Reviewed on 12/09/2023
Experience has been really good in general
Experience has been really good in general
Pros
The easy of use. For small business that are looking for their first approach with CRM it can be the most suitable option
Cons
The reduced possibilities to automatize som actions such as goes from one point to another of the pipe line in cae you complete some information
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Please add Calendar Features on Bigin
Reviewed on 22/03/2021
Pros
Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.
Cons
This CRM doesn't have calendar feature so I can monitor team's meeting and activity.
Alternatives Considered
Zoho CRMReasons for Choosing Bigin by Zoho CRM
PriceSwitched From
Zoho CRMReasons for Switching to Bigin by Zoho CRM
Price- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use and Quick Implementation
Reviewed on 27/06/2023
We love the experience we have had, and you can not beat the price point.
We love the experience we have had, and you can not beat the price point.
Pros
Our whole team was able to onboard in under two days, and it has been extremely intuitive for us to use.
Cons
The way their email toppers and incoming contacts works is a bit cumbersome
Reasons for Switching to Bigin by Zoho CRM
The ease of use and pricing made our choice for us.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
very pleased
Reviewed on 23/08/2023
Pros
We are very pleased with the simplicity and clarity with which Bigin now accompanies our daily work. The pipeline management enables us to set up a clear structure and our sales department keeps track of everything.
Cons
We would like to see more functions in the dashboard
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most user friendly CRM for Biginers.
Reviewed on 01/09/2023
Pros
The most amazing thing about ZOHO CRM is the responsive user interface. And ease to use functionality.
Cons
I would say it's the dashboard. It's not that much bad but yeah it could be better.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho for Startups
Reviewed on 26/07/2023
Pros
The ease of use and integration with the emailing system.
Cons
It has limited features. It can borrow some features from Zoho CRM
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good experience with zoho
Reviewed on 26/07/2023
Pros
Easy to use the product and I will highly recommend
Cons
all good Easy to use the product and I will highly recommend
- Industry: Furniture
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use CRM
Reviewed on 21/07/2023
Pros
Very easy to set up and begin using with clients. Training is available.
Cons
Still acclimating myself to the tool. So far no major issues.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Must Tool for small & startups
Reviewed on 19/08/2023
Good
Good
Pros
It is tightly integrated with Zoho Books.
Cons
The Zoho Telephone option is not available for Indian users. We need to depend on 3rd party apps.
- Industry: Environmental Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent
Reviewed on 23/11/2022
I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended
I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended
Pros
I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended
Cons
I would like contacts on a map for routing
Reasons for Choosing Bigin by Zoho CRM
Ease of useSwitched From
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
It suited my use better than the rest and ease of use- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bigin CRM is perfect for our Small Business
Reviewed on 08/09/2022
Pros
The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.
Cons
Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.
- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best CRM for MSME and Startups.
Reviewed on 23/08/2022
I have been using Bigin since year along with all my Employees and Business Consultants in India, i...
I have been using Bigin since year along with all my Employees and Business Consultants in India, i am highly Impressed with the User experience.
Pros
I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.
Cons
Nothing as such i can say i did not like.
Alternatives Considered
Bitrix24Reasons for Switching to Bigin by Zoho CRM
The cost effective and great user experience.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM Option for micro or Small Business
Reviewed on 30/01/2023
I have added a sales workflow that allows me to see where all of my prospects are, and I can...
I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.
Pros
The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.
Cons
My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful
Alternatives Considered
HootsuiteReasons for Switching to Bigin by Zoho CRM
less configurable options, best product for a small business like mine,- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Extremely satisfied with Bigin for small business use
Reviewed on 08/02/2023
Very satisfied.
Very satisfied.
Pros
The integration was super easy and self-explanatory. Bigin works well with our accounting and marketing systems and there are no data silos.
Cons
The data synchronization with Zoho Books sometimes stops working.
Alternatives Considered
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
Ease of use, integration with the other applications in the Zoho suite, and affordable price.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM for small business
Reviewed on 24/05/2023
amaing product user freindly very low cost and great value
amaing product user freindly very low cost and great value
Pros
amazing crm i liked Ui,Usablity easy integrations,easy to train team
Cons
whatsapp integration can be aded as we run ads and get leads through it
Alternatives Considered
Zoho CRMReasons for Switching to Bigin by Zoho CRM
cost and use factor only contacts and web form is required- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use CRM for new business
Reviewed on 08/07/2023
Pros
An intuitive user interface, easy sales pipeline and contact management
Cons
There is a limitation of records in every plan
- Industry: Publishing
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good CRM for small businesses
Reviewed on 20/09/2021
I used the software for a group of my clients. They were all a small businesses owner. It takes no...
I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.
Pros
The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.
Cons
I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.
Alternatives Considered
CopperReasons for Choosing Bigin by Zoho CRM
Clients requestSwitched From
Pipedrive- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CRM always available with you
Reviewed on 09/07/2023
It's very important to have knowledge of what happens with the emails sent. It would be asking too...
It's very important to have knowledge of what happens with the emails sent. It would be asking too much if we know where the customer clicks (lol).Easy to send individual or mass emails.We have a summary of what was done and compared with the previous month.
Pros
I love signals. Being aware of what is happening with my sent emails is very important to help me make decisions about the next steps to take.
Cons
I would like to have signals available in the mobile application. In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The most simplest and easiest CRM system for small business
Reviewed on 30/06/2022
Pros
The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.
Cons
the pricing structure is a bit more expensive for the targeted users since its focus to small business owners
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Value for money CRM
Reviewed on 04/07/2020
Brilliant.
Brilliant.
Pros
The pricing , perfect CRM for startups and small teams
Cons
It serves my purpose for now. Nothing negative to say
Reasons for Choosing Bigin by Zoho CRM
Price and our requirements were limitedSwitched From
FreshsalesReasons for Switching to Bigin by Zoho CRM
Value for money .- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
plug and play crm for mutual fund distributors financial advisors
Reviewed on 14/03/2023
I'm having a fantastic experience with BIGIN CRM. Initially it took me time to customise pipelines,...
I'm having a fantastic experience with BIGIN CRM. Initially it took me time to customise pipelines, but after the initial time the daily time is reduced significantly.
Pros
lead management, transaction management, client notes, timelines, profiling, cr log, task delegation, multiple team management
Cons
support is ok ok, need some external third party to design/ customise pipelines
Alternatives Considered
FaMEReasons for Switching to Bigin by Zoho CRM
ease of use, pocket friendly- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good CRM for beginners
Reviewed on 09/03/2023
My overall experience with Zoho is great. I am still adopting it but its good.
My overall experience with Zoho is great. I am still adopting it but its good.
Pros
Ease of use and setup is super easy. Additionally feature to automate is really cool.
Cons
The premium subscription is a bit on higher side.
Alternatives Considered
LeadSquaredReasons for Switching to Bigin by Zoho CRM
A friend recommended- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CRM on the market!
Reviewed on 10/04/2023
Pros
Bigin is so easy to use, yet so powerful. Everything you need to manage your sales activities, leads and deals is made so easy.
Cons
The fact that I could not export reports easily.