RingCentral Video Reviews

RingCentral Video
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385 Reviews

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Glip needs to be on more people's radar... it's fantastic!
Reviewed on 30/12/2018
Pros
After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!
Cons
Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great meeting software
Reviewed on 28/07/2019
Pros
I use for consultation meetings on monthly basis. I like the simple yet effective interface. Simplicity when trying to point or present something to audience or the presenter
Cons
None so far. I’ve had great experience so far
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
Bad.
Reviewed on 18/07/2019
Pros
Getting our organization set up with RingCentral was easy - that's it.
Cons
We hated it. RingCentral always caused problems. Meetings didn't work all the time, it seemed require powerful internet or it wouldn't work (IE someone remote couldn't video chat if they were at home), people got booted from meetings all the time, and in general the quality was just very low.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Secure Video Conferencing
Reviewed on 30/05/2024
Pros
Easy to use, compatible with other conferencing platforms
Cons
More expensive than competitors, learning curve to schools still learning to use this platform

- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
RingCentral is becoming the best in this industry
Reviewed on 19/10/2022
I've had a wonderful experience using RingCentral and Hope the price is in an area where we can use...
I've had a wonderful experience using RingCentral and Hope the price is in an area where we can use RingCentral for quite some time
Pros
There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more
Cons
My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful
Alternatives Considered
Zoom Workplace
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Project Management Tool
Reviewed on 12/10/2018
Glip has transformed our team communication efforts. I no longer worry if a task is going to be...
Glip has transformed our team communication efforts. I no longer worry if a task is going to be completed on time or forgotten. WIth Glip, we are able to stay organized and communicate more effencently. It has met our needs well.
Pros
Glip has allowed my marketing team to work and communicate more efficiently. We market 40+ events annually, and Glip has allowed us to organize each event marketing plan, assign team-specific tasks, and upload documents with ease so that everyone on the team is informed. The organization and task management capabiliites of this software has been one of the best communications tools that we have ever used as a department.
Cons
The task assignment feature has been vital to our team, but it does not have the option of changing the task progress. Tasks can only be listed as incomplete or complete. I would love to have the capability, to change a task status to options like: working, pending approval, assistance needed, etc. so that our team can know what tasks others are struggling with or at what stage a task might be in.

- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Video conferencing with extra team work features not found in other apps
Reviewed on 14/09/2022
Great. It's like having Slack, Google Calendar, Zoom, Todoist and Evernote in one.
Great. It's like having Slack, Google Calendar, Zoom, Todoist and Evernote in one.
Pros
Besides being easy to use and checking all the prerequisites for video conferencing standards, RingCentral offer also chat, file transfers, note taking, calendar task management and channels for different teams or projects. All of this in a platform-agnostic environment that speaks nicely to Google, Microsoft and other ecosystems and apps.
Cons
From UX to features, the mobile app, at least for Android, still looks like a work in progress. If you want to get all the bells and whistles you better use the desktop app.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RingCentral
Reviewed on 10/12/2018
Pros
What I like about Ring Central is that at our company we have been able to depend on this. The connection is always stable and calls come through without issues.
The best part, is that the voicemails come to my email. If I am out of office, or on lunch, and eager to find out what my voicemails say, I am able to listen to them from my email account.
This has been the best part!!!
Cons
Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not.
Its not too much of an issue, but do wish it was more consistent!

- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easier Communication
Reviewed on 05/09/2018
It is very friendly and it works with every device, even to make phone calls to the clients.
It is very friendly and it works with every device, even to make phone calls to the clients.
Pros
This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.
Cons
I would not change anything about this software. For us, it has been very practical.

- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Too much access!
Reviewed on 06/02/2020
Id rather not use this in my company. It has taken so much time away due to the frequent use of the...
Id rather not use this in my company. It has taken so much time away due to the frequent use of the supervisors. its great for the occasional meeting but not so much for day to day useage.
Pros
I do like the fact I can see my employees F2F during important meetings no matter if im 2000 miles away.
Cons
I feel that the company has overused this software. It has turned from encouraging phone calls to instant F2F meetings every 10 mins. I know its not the softwares fault but the company has turned me sour. We use this every hour on the hour which doesnt leave much time left to tend to my stores.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
RingCentral Video
Reviewed on 28/11/2023
Pros
RingCentral Video is a useful piece of software for communicating with staff members
Cons
RingCentral Video can sometimes freeze in the middle of a meeting
- Industry: Automotive
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Perfect for meetings
Reviewed on 14/12/2023
Good product and Quality used it for a work meeting without any issues
Good product and Quality used it for a work meeting without any issues
Pros
I like the quality of the video and audio and the ease of use
Cons
Nothing to complain about, it seemed to work seamless
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent video conferencing platform
Reviewed on 19/08/2021
It's a good platform and reasonably priced. It was quick and easy to integrate into our organization...
It's a good platform and reasonably priced. It was quick and easy to integrate into our organization (full disclosure: we were using RingCentral prior to really relying on the video conferencing function, so our team was already familiar with the system). Excellent option for small to mid-size businesses. Possibly larger businesses too, but I can't speak to that.
Pros
System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out.
Cons
Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
As a User
Reviewed on 01/12/2022
Overall it has been good with the meeting/conference portion working out great.
Overall it has been good with the meeting/conference portion working out great.
Pros
It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.
Cons
The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Training and education wonder
Reviewed on 20/09/2022
I work with some fine tools in my line of work and this is a great tool for success and growth
I work with some fine tools in my line of work and this is a great tool for success and growth
Pros
Just being able to get the full depth of learning as in class while being able to be at a convenient remote location is amazing
Cons
It's a litte bit of a work around for larger groups like my class group of 30 we have to be separated into groups of 10 then added to a bigger conference

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing for Remote Workers
Reviewed on 09/04/2019
RingCentral Meetings is wonderful. They have apps so you can video chat on the go, and it works...
RingCentral Meetings is wonderful. They have apps so you can video chat on the go, and it works seamlessly. With RingCentral Meetings and RingCentral Phone, I am able to have a complete office setup with just one device. Love it!
Pros
RingCentral Meetings single handedly lets me do my job from home. Video chat has never been easier, with one code for everyone to join, it's just like we are in a conference room. It even has a feature that will clean up your video appearance, so it's perfection for those no makeup days.
Cons
I honestly cannot think of any cons. I have never had one problem with it.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
File sharing, video conferencing, task assignment and group messaging; all for free with...
Reviewed on 01/11/2017
Pros
Everyone in our office uses Glip because it's bundled with RingCentral and that's our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need - I don't know if there's anything groundbreaking here, but it is all included in one app, it IS all essential, and if you're a RingCentral customer it's 100% free.
Cons
My preference would be for synchronization between Glip's calendar and Google's to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google.

- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to hold meetings with anyone anywhere!
Reviewed on 22/10/2019
Great experience! I use it for work all the time and school!
Great experience! I use it for work all the time and school!
Pros
That each person in the office has their own meeting line, so you don't have to make sure that someone else has a meeting scheduled at that time.
Cons
I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend. Wish I could schedule straight from ring central!
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Reliable, but a bit dated
Reviewed on 28/01/2019
Pros
RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.
Cons
The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ring Central Video-2021 reviews
Reviewed on 09/07/2021
Excepting the cons mentioned above, this app is quality for business video conferencing, affordable,...
Excepting the cons mentioned above, this app is quality for business video conferencing, affordable, easy to use and I really enjoy using it.
Pros
-Available both for mobile and web users. More flexibility to joining meetings and chats
-Interface is easy to walk through with well-designed features
-quality for business meetings-We use this app on weekly basis for team meetings.
- Provides quality customer supports
-Constant updates with new features being added.
-It offers a high degree of administrator control- enhances business security
-pricing plans are worth its performance quality.
-closed caption feature available-with the possibility for a live host to transcribe live team discussions.
Cons
-Glip's email notifications sometimes are very retardative which can be an impediment factor to deal closings or live chats.
-regular ads popping up once in a blue moon on the mobile app version which can sometimes be very irksome.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Chintzy Video Chat Platform
Reviewed on 11/12/2022
Pros
The pros include easy set up. I am trying to figure out more but they really don't come to mind.
Cons
It's clunky. Video drops a lot. It sucks up a lot of bandwidth so having multiple large programs open at once will cause issues. Notifications don't come through. Honestly, there are just better video conferencing programs out there.

- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Startup Team Collaboration Tool
Reviewed on 24/04/2018
Pros
If you have a small, startup business, and you need an easy way to communicate with other team members in one place, Glip can help. It's recent integration with RingCentral is helpful as well.
Cons
Tech challenged employees take longer to acclimate to Glip. When you create teams or conversations, you can't easily remove employees from them. Instead, you need to start new groups and hope no one bumps the old conversation. Has Zapier integration, but could use more hooks to allow communication with other Zaps.
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy product to use
Reviewed on 20/07/2022
Great program!
Great program!
Pros
I love how user-friendly this product is.
Cons
I haven't noticed any features that are missing.

- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Gets the Job Done Well
Reviewed on 26/04/2018
Easy to use, convenient for conference calls and sharing screens
Easy to use, convenient for conference calls and sharing screens
Pros
I don't pay the invoice, I've never needed customer service, and I rarely use video. That being said, I don't think I've ever had a technical issue with RingCentral. It's great for screensharing and conference calls, signal is fantastic. In fact, I downloaded the RingCentral apps for my laptop and iPhone so I can use them remotely. Very convenient!
Cons
The UX is a bit clunky. Sometimes RingCentral creates multiple windows and goes fullscreen, and it takes more than a couple clicks to get things formatted how you want them. Exiting meetings isn't entirely intuitive either. With a few UX edits, I think this tool would be stellar!
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Glip is a great alternative for slack
Reviewed on 01/11/2017
Pros
A lot of built in things. Think of it as Slack more oriented business and project management. Calendar, task tracking, collaborative document edition, you name it ... all in one place.
Cons
Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great!