Webroot Business Endpoint Protection Reviews

I absolutely love Webroot. It doesn't slow down any of our computers, it does protect you, but it doesn't annoy you to death with prompts. One of the big issues I've had with antivirus software in the past is that it would constantly block something that was safe for me to do. I have NEVER had Webroot do that.

I mean, could they branch out and start making other software products outside of security? Their software has worked so well, I don't have any complaints.

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

It does act as a competent AV most of the time. Webroot does install rather easily, and does detect and mitigate threats. It's a no frills AV solution for us, and it usually does the job.

This product will occasionally break critical aspects of a workstation. Examples: We have seen the Identity Protection component break Chrome so that it will not always launch properly (multiple times). We have also experienced an issue where workstations with a specific Intel based network adapter will drop the connection... again, multiple times (fixed in one release, but then breaks again upon the next). There have been far too many of these incidents in the last few years for us to consider staying with Webroot. We have had it with this product making us look like idiots to our clients.

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

We got this security software package when purchasing computers and support package from Best Buy/Geek Squad. The program runs in the background with minimal CPU usage and hasn't allowed any suspicious malware, viruses, etc. on the computers (as far as I can tell). It also has a web browser app that keeps you secure when browsing the internet on your phone.

There's not much reporting with this software. I like to see what it scanned, what it discovered, and actions taken, but in more detail.

1. It's pretty affordable! I usually buy it from Amazon each year. Each package can serve 3 computers.
2. It's very easy to install or renew. It takes you only less than 5 minutes to get it done.
3. You can schedule your scanning time for each day.
4. It offers identity protection.

The Webroot cannot detect all viruses, so you can still run the risk of being infected sometime.

I like that the deployment of the software is smooth and innocuous. It's easy to install and setup on a network.

If you run apps that are custom built this app can either block those from working all together or bring your system to a grinding halt.

Having to go through the process to white list an app can be daunting. It's possible and support responds, but it's usually to request log files and then they request a reinstall. This is followed by alot of back and forth until it's escalated and they find the root cause of the issue.

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Wish it has Spam Control but that is very elementary compared to what it does do!

Very Very Very light weight
fast
Managed options for business make it very easy to deploy and manage
Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

As good as any of the products out there plain and simple

I can't say that I dislike anything about this software package

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Not a lot to say. It's supposed to protect your computer from viruses, and it does just that. No problems since using it for the past few years. Way less intrusive than Norton and others (pop-ups, etc).

No real problems. It does what is supposed to.

Cost effective
Support agents, actually know their product
Low resource
Effective security
Ease of use

Central management console only allows for reboots of the agent.
I would like more control, remediation, and notification.

no reports i can find so far.

Very rarely requires an increased hardware profile
Integrates directly with the partner's management console, policy engine, and reporting infrastructure.Scales across the partner's product lines, from solutions for SMBs to those for remote offices or roaming machines, to the data center
Development efforts that can be leveraged across the same range of product lines.

From the time it was installed to the time it was up and running we hadn't had any major issues that would cause any type of concern.

I love that this is completely cloud-hosted and managed. We have used other centrally managed endpoint security solutions in the past that required us to host our own deployment/management infrastructure, and this is a far better experience. Nothing to support or troubleshoot, just setup and go. It ties into our RMM (remote monitoring and management) software solution perfectly, and allows us to control organization deployment and basic scans from there. If we need to customize any settings or allow whitelisting of applications or pathways, it is extremely easy to setup from the portal.

There is a little bit of a learning curve as it pertains to setting up organization-specific policies. That said, it works quite well once you get used to it. We have not had any major breaches or malware attacks since switching to this product.

I love the price of the software. It is easy for me to sell to my clients and easy to promise virtually no impact on their computers processing speed. For those system I have this installed, I have seen a dramatic reduction in malware.

It's hard to figure out what I like least about the software. I suppose it would be having to purchase password security.

- Very easy to implement, it is quickly done (4-5 sec/enpoint) and can be installed besides any other endpoint protection.
- Does not use offline database - no houly update dowloads needed at all.
- More precise than others we used and used to sell before (eg. ESET, McAfee, Symantec, Kaspersky, Avira, Sophos).
- Easy to use central management.

Gives you no information on found malware at all in the endpoind other than a file was found to be malicious (eg. malware type (eg. PUA, trojan, crypto...), MD5, etc.) - you get the deatils in the cetral manegement console only. Therefore, impossible to deal with in on the client side when need be.

Webroot is great for protecting devices and programs. It can detect viruses even from trustworthy software. .

Like most antiviruses, it focuses more on attacking the virus once you get it than preventing it besides telling of potential risk.

Webroot has been around for a while and is trusted by many. I have used it since it often comes free with new computers, and I have never had any issues with viruses or malware.

The interfaces is a little outdated, but, as I always say, if it ain't broke - don't fix it! Online web-browsing protection could be expanded.

The software conducts regular scans on your PC to ensure everything is in working order. This is extended past viruses to include spyware and malicious software and Ad's. For those who need an automatic scan done occasionally, this software is recommended.

After the purchase period, the software needs to uninstalled or renewed. However, the software cannot be uninstalled from your PC if needed. If this happens to be the case, keep it disabled while your new scanning software is active.

After configuring it doesn't need babysitting unlike many other malware protection products.
As it's management is profile based, any exceptions needed can be applied to multiple organizations easily.
It's initial watch only mode is great before rolling out to an enterprise - avoids most surprises.

Reporting from the management console is weak not allowing much customization.
It's easy to get old installations still registered, which is a minor additional expense expense until you clear them up.

Webroot is a very effective and fast reacting anti virus program that is light on resources and a breeze to install, configure and maintain.

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

Don't call it as "software". It's an "Application." What I like about WebRoot, it seems to do what it says.

However ...

To know what really takes place it's very confusing. And they admit to it, by having their user forums for other users to get answer from. I'm an expert in computer application design as I'm registered as a "Certified Computer Professional." Google what this means.