BrowserStack Reviews

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418 Reviews

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop destination to make your life easier as a tester
Reviewed on 27/09/2024
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place...
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place is truly amazing. and then comes Percy which is just a cherry on top for a tester and as well as developers.
Pros
Mostly the features & the support BrowserStack provide is very impressive & seamless. Support for new devices & new OS versions makes my life as a tester easier.
Cons
Nothing as such, but faced a big lag while executing automation scripts. else all looks good.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best UI testing tool
Reviewed on 20/08/2024
My overall experience is good, and I recommend industry to use this product.
My overall experience is good, and I recommend industry to use this product.
Pros
It is a perfect application for web application testing. It has so many options. It is a one place solution.
Cons
Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.
- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shay Review
Reviewed on 14/08/2024
nice, i like the ui exceprt the video issues
nice, i like the ui exceprt the video issues
Pros
UI is very initiative, and ux us very sumple
Cons
performance especcialy on videos and controls buttons
Alternatives Considered
ApplitoolsReasons for Switching to BrowserStack
loyalty and old habits, ease of use and my whole suit is based on
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Large matrix of OS and browsers to do testing and regression testing on
Reviewed on 10/12/2024
Pros
Large matrix of operating systems and browsers (all different versions, too) that can be used manually or automated for testing and regression testing.
Cons
Slightly complicated UI to setup your tests. Once your tests are setup, they are run automatically - and that works great.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Former Client
Reviewed on 27/08/2024
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Pros
It is a very mature system with a lot of powerful features.
Cons
Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.
Alternatives Considered
Sauce LabsReasons for Switching to BrowserStack
technical issues. Also we left for LambdaTest for cost, efficiency and performance issues- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing
Reviewed on 18/06/2024
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.
Pros
Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.
Cons
Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Job Well Done
Reviewed on 13/08/2024
It is good journey so far , looking forward for continual support and exciting features in...
It is good journey so far , looking forward for continual support and exciting features in Mobile/API/Web space. Keep Shining !
Pros
BrowserStack has strong after sales support and continuously evolving as per trends and bringing the features needed for QA community.
Cons
They can improve on boot time for Real Mobile devices for enhanced customer experience and Network Logs analyser could be better as compared to other product offerings.
Reasons for Switching to BrowserStack
Sales Support and Competetive Product features- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just Awesome
Reviewed on 05/09/2024
Pros
Test Management
Low Code Automation
Cross Browser testing
Its very easy to use and we can get help anytime from Support team on any queries
Cons
We can still improve upon statuses mentioned in Test Management
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome Tool
Reviewed on 17/06/2024
Our team is quite happy with browser stack as it provides lot of features and helps us to perform...
Our team is quite happy with browser stack as it provides lot of features and helps us to perform a regular testing effectively. We rarely get UI related bug for our mobile apps as browser stack provides lot of devices with interface exactly as real device. Additionally reports/stats are pretty good for reporting to management. Loved the way it smoothly integrated with CI CD.
Pros
Best thing is performance & speed. It spins up a devices quite quickly. There is no lag unlike other apps. Additionally lot of devices are available, probably everything under a sun. I really liked a idea of adding a device and able to perform testing simultaneously on 2 devices.
Cons
I will personally like browser stack to have keep me signed in as max as app/website allows when I switch over devices or at least when I reuse same device/browser again.
Also while testing on ios mobile devices using test simulator, I need to enter apple id again & again which is bit irritating.
Will appreciate if user management screen can have ability to download the list of users
Alternatives Considered
LambdaTestReasons for Switching to BrowserStack
wide range of devices, ease of good, Can use AI Supported visual testing. Device UI is more realistic.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Senior Software QA Engineer
Reviewed on 21/08/2024
Overall, it was a good experience except for the concerns (Offshore servers causing the problem...
Overall, it was a good experience except for the concerns (Offshore servers causing the problem since you don't know on which server you will be executing the test. and Lack of customer support )
Pros
Reliable platform and using real devices
Cons
Offshore servers causing the problem since you don't know on which server you will be executing the test. Lack of customer support
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive testing solution for diverse requirements
Reviewed on 14/08/2024
My entire organization and I have found this software to be quite beneficial.
My entire organization and I have found this software to be quite beneficial.
Pros
I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.
Cons
I have not yet identified any vulnerabilities yet.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Matthew Ward BS Review
Reviewed on 14/08/2024
I am pleased with browserstack but think there are some improvements that can be made. When I reach...
I am pleased with browserstack but think there are some improvements that can be made. When I reach out to my account manager about issues it takes a while for them to get back or they don't understand my issue. As well as not being happy about purchasing a tier for a product and then having those features taken away from me.
Pros
Accessibility to quickly jumpstart building a regression test suite from the ground up using low code automation.
The ease in which I can build and edit a test.
Test management is one of my favorite features, being able to store and look back on every manual test I have run is important in my industry as it is highly regulated.
Cons
I purchased the essentials tier for low code automation. The features available in that tier were then moved to the Pro tier once the product went live. I don't feel like that is the right thing to do to your loyal customers
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
"On the go solution for Mobile or Web testing"
Reviewed on 10/06/2024
Wide range of device coverage
Wide range of versions mobile and browser coverage.
Easy debugging...
Wide range of device coverage
Wide range of versions mobile and browser coverage.
Easy debugging and error logs
Parallel execution with ease in automation.
Real time scenario mocking.
Pros
Wide range of mobile devices and browsers will help to cover manual and automation testing easily.
Latest devices with OS updates are launching immediately helping teams to check apps up to date.
Developer options and logs helping dev team to check the issues with ease.
Network stimulation,Locale testing etc features helps team to mimic real user scenarios easily.
The apps for testing can Integrate easily by uploading or integration with appecenter or other platforms.
Cons
A proper stable network connection is must .Otherwise will feel laggy and will not get a smoother experience.
There are restrictions is accessing the settings menu for phones.So making changes from settings level and testing will be difficult.
Each time all the sessions will get reset.So will not get a continuous testing experience it may take more time to start from the scratch some times.
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Browserstack real devce testing results
Reviewed on 05/06/2024
Overall, my experience with BrowserStack has been very positive. Access to a variety of real...
Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions
Pros
What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.
Cons
The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.

- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tobi's Review of BrowserStack
Reviewed on 12/09/2024
Using Browserstack has helped my development work greatly
Using Browserstack has helped my development work greatly
Pros
1) Vast variety of devices, major plus
2) User friendly UI
3) Easy way to upload binaries for testing
Cons
1) Most times, when I upload APKs, they dont run. Keep getting errors
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool for Evaluating Mobile Friendliness
Reviewed on 12/09/2024
I've been using BrowserStack for many years, and it's an imperative tool in web development or for...
I've been using BrowserStack for many years, and it's an imperative tool in web development or for viewing your website as others will see it across multiple devices.
Pros
When you work in web development, it's a necessary task to be able to view the websites you design on multiple formats such as phones, tablets, etc. Browserstack allows you to do this in one easy to use interface.
Cons
Occasionally, it takes some time for a specific version/phone model to load up to be ready to preview or it can get stuck.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Must know tool for testing
Reviewed on 13/06/2024
Overall its a very helpful device for doing sanity QA or to check version specific issues as...
Overall its a very helpful device for doing sanity QA or to check version specific issues as multiple versions can be checked at one place.
Also it reduce dependability on actual device it its not available then also we can continue with our task and submit it as per timeline
one tool can be used for multiple things that's the best as mentioned above
Pros
easy to understand, easy to use , many helpful features are present which make tester's life easy
Cons
- It goes into non-responsive mode while using change location feature
- Most recent versions for devices are not present for IOS as well as android
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent tool for cross browser and cross mobile testing
Reviewed on 05/09/2024
Pros
Easy to use, fast and excellent customer service. The QA, Dev, Product and UX teams all like this tool.
Cons
Not really anything, however it would be great to have an ability to choose a trial when needed and pause rather than a defined 1 week window.
Alternatives Considered
LambdaTestReasons for Choosing BrowserStack
Browserstack is faster and easier to use.Switched From
Sauce LabsReasons for Switching to BrowserStack
Browserstack is faster and easier to use.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Comprehensive Cross-Browser and Mobile Testing Platform
Reviewed on 07/08/2024
Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and...
Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.
Pros
Extensive Browser and Device Coverage
Real Devices
Live Testing
Integrations
- Industry: Gambling & Casinos
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Real easy to use
Reviewed on 16/07/2024
Pros
I love Browserstack for it's ease of use and no fighting over sessions for a particular device like other rival companies. It's always available and performance is good on at least 80% of devices and desktop browsers.
Cons
There are some performance issues with some desktop browsers like Mac, and some devices but most work flawlessly. I wish we had an option for multitaps.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for any QA job
Reviewed on 24/07/2024
Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently...
Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently over the last 5+ years. I can't imagine going back to not using it, now that it has become such an integral part of my day-to-day work.
Pros
I like how it is all web-based and quickly connects to additional devices/browsers in order to test applications and web pages. It's very nice being able to officially support devices and browsers that you normally wouldn't have easy access to obtain or test against.
Cons
Some of the paid products have steep pricing models. There are also times where devices will just get stuck on a loading screen and don't officially boot-up which can get a little annoying when you are just wanting to quickly test something.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Cross-Platform Testing with Minor Performance Hiccups
Reviewed on 21/08/2024
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensi...
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.
Pros
The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.
Cons
some feature like debugging not works on all platforms
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It is becoming better with time.
Reviewed on 10/09/2024
I think that Test Management is a good tool that could use some improvement to become faster to use...
I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.
Pros
The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.
Cons
There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why BrowserStack Became My Go-To Testing Tool
Reviewed on 09/08/2024
Pretty smooth experience , would like to explore more products as well
Pretty smooth experience , would like to explore more products as well
Pros
Increasing our device coverage as there are a lot of devices available which are mostly used by our customers , so we don't have to buy physical devices for our team anymore
Cons
The document link should be there. Example - Integration section should have steps how to proceed with the connection.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ease of use - BrowserStack
Reviewed on 13/06/2024
It's good but sometimes some of the devices are not available but very helpful.
It's good but sometimes some of the devices are not available but very helpful.
Pros
Usability is very good and user-friendly.
Cons
Sometimes devices lag and become very slow.