BrowserStack

4.5 (359)
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The modern test stack

Overall rating

4.5 /5
(359)
Value for Money
4.2/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.3/5

95%
recommended this app
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359 Reviews

Anis
Anis
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A must-have tool for QA teams

Reviewed on 05/08/2024

Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.

Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.

Pros

It's extremely easy to use, has variety of features, and most importantly almost all existing devices.

Cons

It would be an awesome adition if we could also get several instances of Linux OS.

Sandeep
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best mobile testing app

Reviewed on 05/08/2024

10/10
easy to manage multi device
latest upgrades, no manual upgrade require
Mult browser testing
au...

10/10
easy to manage multi device
latest upgrades, no manual upgrade require
Mult browser testing
automation testing
easy to record

Pros

lates devices, quick testing easy availability.
Multi browser

Cons

sometime sow response(other than network issue)

Hamzeh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Real device testing and multiple OS, Browsers and versions support

Reviewed on 11/08/2024

Overall it's the best in the market for real device testing but needs more performance improvements...

Overall it's the best in the market for real device testing but needs more performance improvements and redirect to the lowest latency device

Pros

Multiple devices and real ones, quick switching between devices, various browsers, and versions support

Cons

Slow, laggy. sometimes mobile devices crash

Mani
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing

Reviewed on 18/06/2024

I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...

I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.

Pros

Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.

Cons

Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.

Sagar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Browserstack Update

Reviewed on 14/08/2024

its good but the response needs to be faster after a device is selected

its good but the response needs to be faster after a device is selected

Pros

Availibility of various and latest devices at one place

Cons

the slowness whenever one scroll the response is slow which makes it slow to test and is time consuming.

Sam
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A no brainer for manual testing

Reviewed on 12/08/2024

Pros

Speed, ease and range of devices available

Cons

It gets quite expensive quite quickly when giving access to the wider team

Pratik
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enhancing Client Satisfaction with Comprehensive Testing

Reviewed on 22/08/2024

My overall experience with BrowserStack has been highly positive, especially as a developer focused...

My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Matthew
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Matthew Ward BS Review

Reviewed on 14/08/2024

I am pleased with browserstack but think there are some improvements that can be made. When I reach...

I am pleased with browserstack but think there are some improvements that can be made. When I reach out to my account manager about issues it takes a while for them to get back or they don't understand my issue. As well as not being happy about purchasing a tier for a product and then having those features taken away from me.

Pros

Accessibility to quickly jumpstart building a regression test suite from the ground up using low code automation.

The ease in which I can build and edit a test.

Test management is one of my favorite features, being able to store and look back on every manual test I have run is important in my industry as it is highly regulated.

Cons

I purchased the essentials tier for low code automation. The features available in that tier were then moved to the Pro tier once the product went live. I don't feel like that is the right thing to do to your loyal customers

Kevin
Kevin
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Only Tool I need!

Reviewed on 23/07/2024

My experience with BrowserStack has been excellent. It has streamlined my bug tracing and ensured...

My experience with BrowserStack has been excellent. It has streamlined my bug tracing and ensured my applications work across various browsers and devices and the seamless integration with tools like Selenium has boosted my efficiency. While the pricing is high and the interface can be a bit cluttered, its robust testing capabilities make it indispensable.

Pros

BrowserStack integrates seamlessly with my development workflow, and its robust automation support with frameworks like Selenium makes catching issues faster and more efficient. BrowserStack has become indispensable for ensuring my projects are bug-free 🥳

Cons

While BrowserStack is an invaluable tool, its pricing can be a bit steep for individual developers or small teams. Additionally, the interface, though powerful, can sometimes feel a bit cluttered and overwhelming, especially for new users.

Brian
Brian
Overall rating
  • Industry: Publishing
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

No decision

Reviewed on 26/07/2024

No alternative worth even considering - even if you only use it occasionally

No alternative worth even considering - even if you only use it occasionally

Pros

I can test my web sites on multiple computers and multiple operating systems without leaving my desk.

Cons

Occasionally requires multiple attempts to load.

Daniel
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Danny Finkelstein - BrowserStack Review

Reviewed on 09/09/2021

Overall I've been using this product at 3 different companies for the past 8 years and I've been...

Overall I've been using this product at 3 different companies for the past 8 years and I've been satisfied with my experience. Theres always going to be things that I would love to see more of (but that goes to say with any SASS product I utilize). BrowserStack looking at ways to optimize the network tunneling and latency between the VMs and the local tunnel would be even more key as I see a lot of customers looking towards alternatives sometimes like Docker Compose for running more performant tests (at least for chrome).

Pros

BrowserStack is easy to get up and going. The documentation is fairly simple to use and the community support allows me to find answers promptly. The incremental improvements to the dashboard for reviewing automated tests have been helpful.

Cons

I would have to say that BrowserStack is just not ahead of the game when it comes to beta versions of new iOS upgrades or chromedriver and sometimes in the past (although I've seen this improve) were late in providing the newest iOS version for automation.

Alternatives Considered

Sauce Labs

Reasons for Switching to BrowserStack

Sauce Labs is a more expensive product, but also at the time of comparison between BrowserStack and SauceLabs...browserstack had the better experience of testing video players in the browser which was a key part of my application under test.
Kristin
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great way to test your mobile app on lots of devices

Reviewed on 19/08/2022

BrowserStack gives us the ability to perform manual and automated testing on a huge variety of...

BrowserStack gives us the ability to perform manual and automated testing on a huge variety of mobile devices, ensuring better test coverage and freeing us from the work of maintaining a device library.

Pros

Having access to such a variety of devices and operating systems means that we get a ton of test coverage. I also appreciate that BrowserStack maintains all of the devices themselves, saving our company from the burden of device management. It's also worth mentioning that customer support is PHENOMENAL. I can send our BrowserStack team a question and get an answer in minutes.

Cons

I'd like to be able to customize what I see when I first navigate to the app so that I don't have to click to the function I use most (App Live testing with an uploaded app).

Mitchell
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Powerful Tool for Cross Browser Testing and Great Customer Service

Reviewed on 12/08/2021

The Browserstack team has been great. They worked one on one with our engineers to get up and...

The Browserstack team has been great. They worked one on one with our engineers to get up and running. They have listened to problems we are trying to solve and have come up with solutions that meet our needs.

Pros

Browserstack is easy to use and covers almost any OS/Browser combination you could possibly need for testing. The live version can be picked up and used by anyone on day one. My automation team was able to easily convert our Selenium scripts. If you need to test on real devices they offer that as well.

Cons

One user cannot be on multiple license types. We have automate pro and automate mobile licenses. For a user to move between them, you have to remove them from one license and add them to the other. Not a huge issue. We have mitigated this by separating duties, but for a smaller shop it could be an issue if you have more than one type of license.

Alternatives Considered

LambdaTest and Sauce Labs

Reasons for Switching to BrowserStack

Ease of use. Familiarity. Existing relationship within the company.
ANURAJ
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"On the go solution for Mobile or Web testing"

Reviewed on 10/06/2024

Wide range of device coverage

Wide range of versions mobile and browser coverage.

Easy debugging...

Wide range of device coverage

Wide range of versions mobile and browser coverage.

Easy debugging and error logs

Parallel execution with ease in automation.

Real time scenario mocking.

Pros

Wide range of mobile devices and browsers will help to cover manual and automation testing easily.

Latest devices with OS updates are launching immediately helping teams to check apps up to date.

Developer options and logs helping dev team to check the issues with ease.

Network stimulation,Locale testing etc features helps team to mimic real user scenarios easily.

The apps for testing can Integrate easily by uploading or integration with appecenter or other platforms.

Cons

A proper stable network connection is must .Otherwise will feel laggy and will not get a smoother experience.

There are restrictions is accessing the settings menu for phones.So making changes from settings level and testing will be difficult.

Each time all the sessions will get reset.So will not get a continuous testing experience it may take more time to start from the scratch some times.

Hasitha
Hasitha
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you're looking for a solid "cross-browser" testing tool, "Here it is" The best on the...

Reviewed on 16/07/2018

It saves my time and money. As a tester we can't afford each and every resources to test our...

It saves my time and money. As a tester we can't afford each and every resources to test our applications. That is why I choose browserstack. It helps me to complete my executions without any issues. It helps me to build a better product without any bugs.

Pros

01. When we made a web app, we bring it through the cross-browser parallel testing plan. because we didn't have any inhouse resources to test it on multiple platforms with different browsers. It need more resources. But browserstack will do it for us. It is a life saver.

02. second thing is "live testing" and "UI's", It's very easy to use and very understandable.

03. They provide 1500+ real devices and simulators to execute our workflows. Because of this real devices our testing process will more quicker than simulators.

04. They are providing a real environments (Real devices) to test your applications. And it allows you to take screenshots of your current screen (Live Test).

05. Browerstack cloud helps to deploy parallel executions without any delays. It's very faster than other cross-browser testing applications.

06. Browserstack provides more reliable and secure local testing features.

Cons

01. couple of times we had glitches on a testing devices. I think it's because of the connection issues. But it's not a big deal.

02. Response time is slower sometimes. It's also depend on your network connection.

Nickol
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best available tool for testing

Reviewed on 04/06/2024

Its been such a huge help on my daily testing, be it for web or apps

Its been such a huge help on my daily testing, be it for web or apps

Pros

- Several different devices available
- For the same device, different OS versions available
- Easy to switch between browsers/devices
- Live app testing
- Crossbrowser testing
- Devices comparison side by side
- Location settings
- Integration with different tools suck as Jira, Azure, etc which helps reporting
- Automation features

Cons

- Session timeout
- Gets slow if apps are too heavy
- Would like a more detailed/code oriented dev tools

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Amazing range of browser-device combinations with a price

Reviewed on 24/07/2019

We are using Browserstack for automated regression tests and manual tests alike.
Like i said in the...

We are using Browserstack for automated regression tests and manual tests alike.
Like i said in the pros its really easy to find almost any common device and trying to replicate whatever strange bugs your customers find without having to keep a massive inventory of devices!

Pros

It is super easy to spin up any device you want in a matter of a few minutes, be it iOS, Android, Windows, Mac or even Windows Phone. And its not only the ammount of devices, also the choice of browsers and their versions amazes me!
Once you are connected, the browser is already open or in the process of opening and yo can start working on whatever you want.
While the quality of the transcoding ranges from ok to good, the speed and stability was really great during all the tests i did!
The local testing plugin helps tremendously and is a breeze to install and activate and it's staying activated so you dont have to think about which part of my testing infrastructure can browserstack reach twice.

Cons

There are no real error message when a session ends, sometimes it feels randomly, sometimes you have the feeling that the device just crashed but it could very well just be that someone from the team just spun up a new device and went over your quota.
In general the most aggrevating thing is if you double click on a mac window, it is minimized but so far i havent found a way to undo it othe than opening a new window, which can be tedious depending on what you are testing.
I tried to convince my old company to get Browserstack but it was declined because of the pricing and also in my current company we would need more licenses than we currently have to work without interruptions but don't get them because of pricing.

Aaron
Aaron
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Test without having 1000 devices

Reviewed on 21/11/2018

We have been using Browser stack for a number of years. Still seems to be the best, most cost...

We have been using Browser stack for a number of years. Still seems to be the best, most cost effective tool on the market.

Good for the tester to check possible issues before each of our software releases and to report back to the developers.

Pros

Easy to swap between devices for testing on different browsers on different devices. Gives a good idea of what things will look like (not always perfect but very close), price is excellent and they are always adding new device and browser combinations.

We like the support of what might be considered defunct or out of support devices and browsers as 5% of our market still uses these. Great for testing old versions of Internet Explorer too.

Allows us to quickly test and check reports of issues from users on our range of in house solutions and systems.

Cons

Not always 100% accurate to the device/browser mix. We sometimes need to grab a device just to check when the issue cannot be replicated. This is only a couple of times a year.

Tim
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Provides a variety of browsers that may be difficult to cover in a regular test environment

Reviewed on 06/04/2022

We found BrowserStack to be great for some devices that we didn't have physical access to for...

We found BrowserStack to be great for some devices that we didn't have physical access to for budget or difficulty acquiring. This was particularly useful for some older iPhones.

Pros

Browserstack's focus is to provide a large amount of unique browsers (and device environments for Android and iOS) to allow for large scale testing on web apps to ensure they work reliably in all situations. We found this to be very useful for ensuring the rarer (but still very important) devices were covered during our testing of web apps (particularly on older iPhones).
Its website and API provide easy ways to access these devices and with an automated setup this becomes very powerful.

Cons

Some latency testing could be unreliable in certain configurations on mobile apps. Although this feels like it was more of a problem with how our software was originally designed. We eventually solved most of these issues but it added confusion.

Charlie
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BrowserStack..I couldnt do my job without it!

Reviewed on 14/08/2024

It has been nothing but positive. I have no complaints at all. I am able to test my mobile app on...

It has been nothing but positive. I have no complaints at all. I am able to test my mobile app on multiple devices and platforms

Pros

The ease of use, The availability of multiple devices. They stay up top date on all the devices and haven many new features that come out.

Cons

That some new features have a added cost.

nawzath
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Handy and very helpful

Reviewed on 16/07/2024

Pros

Mobile testing - i had to go through various os and devices check since we build mobile apps. BS is very useful in that manner

Cons

pricing for multiple device testing. could be better if the pricing for multiple device testing gets lesser amount

Hemendra
Overall rating
  • Industry: E-Learning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Cloud Based Testing Platform

Reviewed on 02/09/2021

Has been a great experience. I have integrated this tool in two organizations and both time...

Has been a great experience. I have integrated this tool in two organizations and both time experience was smooth.

Pros

It has been a nightmare to maintain grids for executing automations tests with lot of limitations - like slowness, high down time, dependency, limited browser coverage.
Browserstack has helped us overcome all the limitations associated with selenium grids.

Cons

I think its overall a great tool, some of other capabilities would be great to have like performance testing, Security etc..

Wai
Wai
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastis platform for web testing

Reviewed on 02/07/2021

I had a great time using BrowserStack, would highly recommend it to other QA professionals

I had a great time using BrowserStack, would highly recommend it to other QA professionals

Pros

BrowserStack allows us to execute multiple tests in parallel which has reduced our total test duration dramatically. Also we can easily navigate across different builds and debug any test failures with their intuitive user interface.

Cons

The initial setup could be confusing but they have informative documentation and their customer support is always there to help

Dan
Dan
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great for manual or automatic testing, but expensive

Reviewed on 22/03/2018

Whilst using live devices has been updated frequently, the screen capture functionality doesn't get...

Whilst using live devices has been updated frequently, the screen capture functionality doesn't get the same degree of love during updates.

During a major website redesign and new CMS integration recently, I needed to ensure that the slicing of the website design into code performed as intended across all modern devices/browsers.

Pros

It's an efficient way to test out a website across multiple devices and operating systems, testing out that all important adaptive or responsive design. It's fast to grab screens across multiple devices or to test live on a multitude of website devices running different operating systems and different browsers.

It's quicker, and cheaper, than testing across tens of different devices. When compared to real devices, it provides an accurate representation of how the device/browser sees the website.

Cons

Price. It's not cheap, it's expensive and they constantly are pushing the prices up.

The enterprise that I work with is not keen on providing an annual membership, as such, I find myself purchasing a monthly subscription ad hoc as required to ensure that I continuously deliver a robust website across multiple platforms.

I wish there was an alternative that was equal in weight.

Dinesh
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Browser Stack - The all-in-one testing solution

Reviewed on 14/08/2024

It is good so far.

Will be exploring Live, Automate, Test Management and other side of it.

It is good so far.

Will be exploring Live, Automate, Test Management and other side of it.

Pros

App Live and App Automate.

Will be exploring Live and Automate for WEB.

Cons

No such con to mention as such.

I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.

Alternatives Considered

LambdaTest

Reasons for Choosing BrowserStack

Slow Performance of SauceLabs. There were glitches and the Support was not good as well

Switched From

Sauce Labs

Reasons for Switching to BrowserStack

Due to Support and so far experience. Although the cost is on higher side if we compare, but we gave preference to Brand