My Music Staff Reviews

Scheduling and sending out invoices are never difficult and the organization of it all works fantastically.

I wish there were a few more options of things that I could do using the website builder, having few more customization options, but it certainly does work as a little better than just a plain placeholder website. Setting up the necessities for the website (showing studio address with a map, student/parent portal, interest forms, etc.) is very easy, but would like to see some more advanced options when it comes to the way text interacts with the page or how some pictures interact on a certain webpage.

I have used my Music Staff software for almost 3 years. I've tried other programs but I believe that MMS is the BEST resource for your money!

The only issues I've run into are just minor in detail. I kinda would like there to be an app and maybe a better functionality on mobile devices.

I like the amount of customisation. The calendar Sync. The website functionality and the Families & Invoicing section.

It is not user friendly for the public. It is far too complicated for my business. For example if someone wants to sign up for a course they have to go through Student Portals. Log In. Emails. Setting it up. Saving it to the Homepage. Then they cant pay immediately they have to wait for an invoice and then log in again and finally enter their bank details. I am im discussions of discontinuing with this software. While it has great benefits for Admin it really is too complicated for the public and inviting new customers in. Therefore it is not for us in the long term.

Are you a musician, do you love to teach, and be a responsible person with your students? Then MyMusicStaff is your necessary tool. Sometimes, a physical agenda is not so useful to be well organized, in addition to only fulfilling the function of scoring, exposing itself to be able to erase the information or not be readable any annotation. Being in the 21st century, it is necessary to use modern tools that help us to have a well-structured planning that is very useful for the teacher (musician), as well as for his students.
With MyMusicStaff manage your agenda, your students, your bills and much more, and most importantly, it can be taken with you from any electronic device. It also has the ability to run all day, if you need to write something down immediately.
As if that were not enough, MyMusicStaff gives you the possibility to show yourself through the creation of your own virtual page, where you can expose all the musical courses you do, and above all, your brand.
Although the application is paid, you have the possibility to try it for 30 days, and you will see that if you are a music teacher, it will be a vital tool for your day to day life.

The only detail against this application could have is a platform full of options. It does not seem to be a negative detail, but for people who are not used to these types of tools, they may be overwhelmed by having multiple options without knowing what is used in many cases. For tantom this application is aimed more at contemporary adults who want to live their organized life through a virtual portal. Of rest, 100% recommended.

Through My Music Staff, I have been able to manage a non-profit professional music organization that houses 10 choral ensembles, 8 group classes, full musical theater workshops, half a dozen teachers and hundreds of students of all ages in one seamless portal. The ease of media streaming, billing, and schedule management through the "Portal" has helped elevate our communication among our members.

While groups are quite useful and automatically updated in the media area, it would be useful for the groups to update in the calendar when a new member registers (or at least to have the ability to turn on that feature)

My Music Staff saves me SO much time! Automated billing and late payment reminders means I receive an income on time (and saves me hours each month when I used to manually create invoices for every student, sometimes late!), plus the central storage of notes means I don't have to rely on students bringing their music diaries along, which more often than not were forgotten at home.

Some aspects of the billing are fiddly and took a lot of trial and error to work out, such as trying to invoice for lesson books separately to lessons and not have the invoice coming out as already being paid when it wasn't.

I have tried many types of music studio management software; online, offline, big, little and in-between. My Music Staff is the best, hands down. The price is extremely reasonable, with no increases for larger studios. I can communicate with my students and parents easily, and put together invoices with just a few clicks. I find it intuitive, and their customer support is very helpful and responsive. I can access it on multiple devices, so my students' needs are taken care of no matter where I am. I recommend it to all music studios, large and small.

I wish there were more default choices, and I would like to see it a bit easier to create invoices for semester/yearly based tuition.

I like the look and feel of it - it is modern and sleek unlike other software I have tried. It is easy to use and customize. The features are great and it saves on time and money.

My customers can cancel and reschedule their own lessons which is a lifesaver. I can keep on top of invoicing, receipts and expenses. I can keep a record of book lending and can share files easily with customers as individuals or in groups. At the moment I am expanding my business and I would not even be able to consider this without My Music Staff.

It doesn't have an android app - which I think customers would use more as it would be quicker than on the web, plus push notifications would be really useful for being reliable and on time for me and for my customers. I hope they consider implementing it, although I do find the mobile site incredibly good.

Everything organized! I have a lot of downloads and this has been a big plus for me and my studio community. And Can I Just Tell You That Collecting Payment IS Accomplished Almost By Magic! I think this is my biggest take away from this program. My bookkeeping headaches are no more!

No ability to text communique. I would love to have text option in a dropdown menu to easily text multiple families at once.

I haven't used the software for very long, but I love the Customer Service. I often need help with learning different aspects of the software I haven't used before. When I call, they answer the phone almost immediately and I don't feel rushed as we work together to find a solution. The person helping me has always been very knowledgeable and extremely patient and kind. It's so refreshing to get help from a human who speaks English and not trying to text or message a computer to find my solution. I highly recommend this service.

The billing has been confusing. I'm still trying to figure out the best way to handle it, but that's the main reason I wanted to use the software. I'm sure I will figure it out and make my business much easier to handle.

It makes scheduling and keeping track of payments a breeze. Everything is all in one place and generating reports is also simple. For the most part, it does more than I had expected/hoped.

For people who prefer having support via the phone, this is not a good option. There are many times that I wish I could just dial a number to get an answer. That being said, they respond quickly via email. There is also a learning curve with this software that might be a barrier to some.

For me, the best feature is the ease of scheduling lessons and ensembles. Summer is more complicated for me because family schedules are less regular. This program allows parents to check my schedule, find an open time that works for them and register for it - all with no e-mails back and forth with me! They can do this each week if they want and if something comes up and they need to reschedule, they can just do it without multiple emails. This is a huge time saver! I also really like the ease of entering payments at the lesson. I can handle this before the student leaves and put the check/cash in my wallet. Done! My old paper system seemed to take longer for me. Oh, and for scheduling ensembles, I can create an ensemble time and notify students in like 30 seconds! Then I just wait for them to register, or not. If not enough students register, I just cancel the ensemble and everyone is notified. This used to require a boatload of emails and texts. And one more thing, my summer used to be full of students forgetting to come to lessons because they don't come every Tuesday at 2pm. I was just not going to spend the time to send reminder emails to each student manually. Now, My Music Staff automatically sends a reminder email (or text) to the the student and/or parent the day before. So far, I have only had one student no show because they forgot. I don't have to feel guilty about charging for it, they were reminded.

I am getting used to the attendance pop-up. Most of my students are with me for a number of years and we always work on scales, etudes and technique pieces, and repertoire pieces. I have the books that I commonly use for scales, etudes and technique set up as Repertoire and then use the Notes to assign pages or specific pieces as well as for comments. This automatically copies to each lesson so this shows what I assigned and I can adjust it for the current lesson. I am not sure if this is developing a history or not for the student. I guess the biggest hurdle for me has been getting used to the process of recording the lesson while the student is there. Mostly, it is just adjusting from my custom paper lesson book to keying things on a screen. It would be extremely helpful to be able to see the end time of the lesson on this pop-up (currently just the start time shows) and also when I will see this student for their next lesson.

It’s really kind of hard to pinpoint what specifically I like because there’s a lot of features that I do like such as being able to schedule, pull reports, upload videos for our students, upload link sent of the learning material for our students, payroll etc

I don’t like that I’m not able to use PayPal and stripe at the same time to except payments. I do have parents who like to pay through PayPal as well but I have to utilize a different source to receive those payments because only stripe or PayPal can be used one at a time. I wish that it was also a lot easier to understand how to utilize the invoice an account features. I have gotten pretty confused and had to call in and ask questions several times in order to really get the hang of it. It can be a bit confusing without that additional coaching to understand how to bill clients. I’ve had moments where my numbers were off because I gave an additional discount or I build them incorrectly and didn’t understand how I did it or why.

I love how versatile this program is with policies.It has saved me a lot of time with emailing payment reminders, invoicing, and mass emailing. I love the student portal and calendar option. This summer we tried out a new policy that requires parents to use the calenda and it works great. My families love how easy it is to use and I love the hours it saves in rescheduling, emailing and phone calls.

When I am logging teachers availability into the calendar for the parents to see, it would be nice that lessons that are not scheduled would automatically show as “open”. This way parents can reschedule into those spots for make up lessons and it doesn’t take me so much time to manually put in open spots. With multiple teachers this can take a long time . I wish there was an option in the studio settings to allow to turn this feature on and off. So studios who do not want to use this calendar feature don’t have to use it.

Hard to choose! I depend on so many facets of MyMusicStaff every day. Perhaps Scheduling is the best aspect, but Accounting is near the top. The calendar is super easy for ongoing daily lesson scheduling and is accessible to parents for canceling and rescheduling, with no attention from me required. I even schedule available make-up slots and parents make us of them.
Accounting is a huge time-saver! Every detail is there and doesn't take much time to comprehend. Ongoing lesson rates, special rates for certain families, automatic or nonautomatic billing, make-up credits--they really know what a music teacher needs!

Not much of a minus, but I'd like a little more flexibility with attendance reports. But I have worked out a way to get what I need.

Very user friendly for both parents and employees (we are a multi teacher school)
Love how responsive the MMS team is, both with constant updates to the program (and often based on client requests) to attentive support when there are issues.
Price point can't compare to some of the alternatives. I love that it is based on the number of teachers, so doesn't penalize us for getting more students (ie. being a successful business!) like a per/student rate.

It has a lot of functionality with reports that is not so intuitive. Accessing the data in ways that may be useful to a business can often mean trying lots of different reports and tweaking the settings slightly to get the right report.
We accept payments in studio via Payd and have to enter these manually into MMS. Would love some way to connect these, or to be able to accept canadian debit cards (require chip readers).

As I began taking on more students a couple of years ago and I started to struggle with scheduling and and billing, we started looking around and found My Music Staff, it saved my studio. We are now at 32 students and we have 3 instructors, without the ease of My Music Staff I would never be able to schedule and bill families appropriately or keep track of payroll. I love the ease of looking up addresses, families inputting their own information and being able to keep track of assignments within the program. The reminder emails and texts are awesome for busy families and the automatic billing feature is amazing so that I don't have to calculate and send out invoices to families.

Nothing really, some of the setting are buried a little bit, but everything is very logical.

As a piano teacher, My Music Staff saves me countless hours. I used to try to stay organized by myself! I didn't send reminders for weekly appointments and as a result, I often had no-shows. I also didn't have a great system of tracking payments. Now, My Music Staff keeps track of my calendar, clients and their information, invoices, payments, late fees, and annual tax information. At the end of the year, I can simply click a button and see how much money I have earned. It also tells me how much money I have spent on piano books and fees. It sends reminders through email, text or both to my clients. I can also keep a running database for all of my students and have a list of former students. It is essential for any kind of music teacher!

I don't love paying $12.95 per month for this software. It is worth it so I have been a customer for years. At first, it was difficult to set up the automatic invoices and autopay for interested clients. I did need to contact their customer service and they were extremely helpful.

This product ticks all my boxes! It connects with PayPal, so I can accept credit cards online (and if person if I wanted to) and My Music Staff automatically adds the payment to the student's account. It saves me time because students are able to cancel and register for lessons through the website which means less email. Yay! Lending library, digital file locker, website builder, repertoire tracker,... aMAzing! And their customer support has been top notch when I needed help with a feature/setting and in quickly fixing bugs.

While it does pretty much everything I could want it to, some of the settings are in unexpected places. There are some calendar settings on the calendar page itself, some are in the main settings, some in preferences, etc. When I want to tweak a setting, I sometimes have to click through multiple pages to find the setting I'm looking for. I'm afraid this may be keeping some people from knowing about, finding, and enjoying many of the great features of My Music Staff.

I was able to reduce 3 platforms into one and cover attendance, email, and student content management

sometimes it's clunky, the attendance function can be unnecessarily long because you have to click multiple times instead of having a checkbox. The embeded website form isn't trackable by google analitics

It's incredibly easy to use and automatically allows you to present your business as that of a professional who cares about what they do. Invoicing is easy and professional and parents find it easy to pay me which makes my life a lot easier! My students love it because they they can engage with me in ways they previously couldn't allowing me to be their tutor for more than just 30 minutes a week. Parents love it because they know what's happening, can contact me easily and feel part of the child's musical journey. Plus it's really affordable. I attract and retain more students because of My Music Staff so it pays for itself.

I would like to be able to change the colouring of the website after logging in to match my own 'corporate' colours but that's a small thing.

The software was well explained and it was easy to try the basics out from the beginning. It is best to explore a little at a time initially, and gradually knowledge of optimising your system will build up, organising timetable/billing/etc concerts and parents are welcome. It is clear that help is easily at hand if you need assistance with questions.

I have run a website before and I was looking forward to doing it again with MMS. I’m still learning how to use all things available on MMS……and I have had some snags setting up parental access ..however I haven’t tried out all the ‘help’ yet.
I have learnt to love the ‘video music”.. just

I LOVE the ease and simplicity of My Music Staff. I love how customizable it is and that I can adjust it to meet all my needs as a teacher. My favorite thing about it is that it has created so much freedom and peace in my life because of how smoothly it keeps track of all my scheduling, student lists, and payments — hello to a super easy, stress-free admin-task solution!

I don’t think I have any cons. My Music Staff has been overwhelmingly worth it to me and has been delightfully helpful and wonderful every step of the way!

automatic billing feature!!!!! this saves me countless hours and headache each month when billing time comes around plus it guarantees that I will get paid on time

n/a They are constantly improving the program and this program meets all of my business needs. Only one suggestion would be to create a way to list waiting list and leads by the date they inquired or were added to the wait list. That way when a student drops I can easily locate students in the order of their inquiry or in the order of the wait list

I switched over from a competitor after months of stress and My Music Staff has been a breath of fresh air. Everything worked great and it was MUCH more affordable. The built-in website works well, the invoicing and expense software is easy to use and also very customisable (much more so than the competitor!), the newly improved repertoire function is great, the calendar is easy to use and really powerful. The student portal function is brilliant and it makes it really easy for students and parents to see what's going on. It's honestly just great. I've also been impressed with the quick and friendly responses to feedback I've given - much better than the competitor...

The milage tracker is currently a bit limited. It's OK, it does the job, but it would be great if the software could figure out your milage automatically based on lessons that you have scheduled in your calendar. On the plus side the developers seem to be constantly improving the technology so maybe this will be improved at some point.