Lusha Reviews

The accuracy of the data and prospecting tool

I've found that many of the contacts are retired or at different companies, otherwise very accurate.

For lead generation, not all details are accurate

They took all 140 unused credits I have paid when i downgraded to free subscription.

Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.

The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.

There is not much that makes this a good tool

The database and information is seriously lacking to be an effective tool

Great success rate when trying to find contact details in a sales capacity - easy to use and decent success rate

Sometimes the contacts can be a bit dated but they are quick to correct this when it is flagged

Lusha makes it easy to use various tools to find exactly what I'm looking for

Sometimes the infomation is stale and incorrect

It gives you the option to extract email id and phone number.

The price is very expensive and not easy to use the tool.

The system allows users low-cost access to contact information. Lusha is technically sound and may be released shortly on Linkedin.

The cost is relatively high. Occasionally it gives you inaccurate information. There could be a possibility of getting no response in some cases.

Not much. Useless app. Not worth the time or money. very outdated. Probably felt like a new thing years ago.

Only a third of leads are available and a lot of them are private contact details. The leads are not happy when we contact them on their private numbers.

All the feature that I use for extracting data

There are some features which I haven't got familiar

Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.

Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.

As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)

1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft
in other words, it has the ability to differentiate one from the other of a 3 year old

2) the data 50% of the time is wrong and bad, which creates way more work than anything else

3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP.
which is pointless

This software helps me to do my lead generation effectively. Most of the time mobile number is available and that is important to connect and talk to prospect directly

Some contacts doesnt have updated contact number especially mobile number and email address.

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

ease if use, executive contacts, download options, integration options

lot of executives moved on and that data is still not updated and need Lusha team to look at it seriously and make the changes

The pop up on LinkedIn looks useful
The phone numbers are useful for sales contacts

1. Many phone numbers in the database are incorrect, leading to the wastage of credits. Also if a user stops the subscription, all the remaining leads go waste.
• We have found some of the companies from the packaging & Steel industries contacts were not reflecting
• Some of the remote locations like Bhopal, Nagpur, Himachal Pradesh, etc were found to be unavailable
• Found 30 – 35 % of contacts are invalid email ids. For example, I have picked up 10 contacts out of those at least 4 bounce back.

It's easy to setup and extension works for chrome and other browsers.

Most of the time it lacks database for the contact I am looking at on LinkedIn

their support and service are great, they are growing and constantly provide more features and better experience

it's database is smaller than others, other than that - it's pretty good!