GoodAccess Reviews

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Nothing relevant, it just works as expected

I like the ease of using the software, Stability and Good Service it gives.

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Good user interface and stable connection

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

It can sometimes be a little heavy on memory use.

I really like how easy it is to implement GoodAccess and invited employees to the platform.

I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers.

The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.

We had some difficulty installing the software on older Windows 7 systems.

It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)

I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.

First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!

In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !

I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.

Nothing. I have no downside using this software

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

We didnt realize yet, there could be something missing. At least for our use

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

there is actually nothing I don't like about this VPN

Very easy to use, once you're set-up it's literally only a click to start and stop the service

Some slight improvement of the admin panel would be nice. Especially around billing and payment.

Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.

As I know, our developers do not have any issue with it.

User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.

I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.

This software allows all of our team to share the same IP address which means that we only have to configure our firewalls to whitelist that one IP address. The alternative would have been to get everyone working from home a fixed IP address (which is quite expensive) and add those to the firewall whitelist. I had low expectations based on previous experiences but they have done a great job making it easy to install and very easy to use.

I am not very keen on their website and name but that does not really matter does it?

Simple to setup, install and get running in 5 mins per user and the price is fantastic

nothing to dislikr at all s far so good. hopefully no issues to encounter.

Price, ease of use, ease of setup, compatible with all operating systems.

Weird random avatar assignment when new users are activated.

Speedy and stable connection, no disruptions while I'm SSHing into servers.

Before they rolled out their new native app we had some minor issues, but since then nothing but good news

In my experience, GoodAccess is the most reliable VPN. Its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. Also, the interface is user-friendly and easy to navigate.

So far, it's all positives and no negatives, which is quite a feat for any VPN service in my book.