Nowsta

4.9 (272)
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Workforce management tool to handle payroll & work shifts

Overall rating

4.9 /5
(272)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.8/5

99%
recommended this app
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272 Reviews

Mary Jo "MJ"
Mary Jo "MJ"
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, cuts staffing time in half, great customer support and overall highly recommended.

Reviewed on 09/07/2018

Pros

Nowsta is a staffing platform that was created especially for the Catering & Event Industry. They did their research on what was needed and that comes full circle as you use it daily. On top of having great Customer Support and response time to questions, issues, concerns or suggestions, Nowsta provides a streamlined staffing software that is easy to use for all. Our response times are cut in half and we have more immediate feedback if a staff member is going to accept the shift or not. The Time & Attendance feature is super simple to approve times and notice and discrepancies. I would highly recommend.

Cons

Currently, the only thing I wish I had with this software. I have is having to log into the web application as a Coordinator and not having access through the app for making day of/on-site changes to staff, but this is a rare need for us and easy to use the web version from a phone internet browser.

Christopher
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nowsta review

Reviewed on 19/07/2024

Pros

I was particularly impressed by Nowsta's user-friendly interface and the seamless experience it provides for both employees and managers. The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team. The integration with payroll systems is a major plus, saving time and reducing errors in payment processing. Additionally, the mobile app is convenient for on-the-go access and helps keep everyone in the loop with real-time notifications.

Cons

One area where Nowsta could improve is the customization of notifications. Sometimes the frequency of alerts can be overwhelming, especially during peak scheduling times. Also, while the platform is generally robust, occasional technical glitches can cause delays or confusion. Expanding the customer support hours would be beneficial as well, to ensure assistance is available during late shifts or weekends.

Gerardo
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Great product

Reviewed on 14/03/2024

Pros

I really enjoy the ease of use of this program.

Cons

I wish there was an app for the phone to make the schedule

Daryl
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Lovin Nowsta

Reviewed on 10/09/2024

Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I...

Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I get in a jam, and the Nowsta staff is super responsive to when we have an urgent need (or any need in that matter).

Pros

I love how integrated my event details and staffing are.

Cons

I dont genuinely have any complaints. It works for what we need it for.

Nick
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Nowsta Effectiveness For Catering

Reviewed on 26/07/2024

Pros

How easy it is to set up and use. And how flexible it is for our workers to use.

Cons

nothing so far. no real major flaws or setbacks.

Ashley
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use Nowsta for YOUR Business

Reviewed on 02/05/2024

We could not function as an organization without Nowsta. It provides an opportunity to organize...

We could not function as an organization without Nowsta. It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates.

Pros

Their customer service is always quick and easy if we ever need back-end information. The worker profiles are robust and great for HR tracking.

Cons

I would like if feature could be added to hide worker profile notes from certain assigned roles. Sometimes the pages lag/cannot keep up with the speed of changes and edits.

Kim
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Scheduling App

Reviewed on 10/03/2024

My overall experience with NOWSTA is great!!

My overall experience with NOWSTA is great!!

Pros

NOWSTA is very easy to use from scheduling to our staff accepting shifts.

Cons

I have not come across anything I don’t like about NOWSTA.

Joe
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great resource

Reviewed on 07/03/2024

Pros

This is a great product for our catering and events management team. I am able to change schedules easy, and update details in real time.

Cons

I wished there was a few less "clicks" to navigate the pages.

Dean
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for scheduling and picking up shifts

Reviewed on 18/07/2024

Pros

I love the platform. very user friendly and has a ton of information

Cons

It could be better for the admin part of it. Would love to connect to see what can be done

Caroline
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Nowsta

Reviewed on 22/03/2024

Pros

Nowsta is very smart and very techy . We use it every day in the catering business . we love its integration with cater ease . how it auto populates and how we can easily get the hours to payroll from it

Cons

I wish they had an integrated payroll system so that we didn't have to import hours and use two different softwares

Michelle
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my job easier!

Reviewed on 19/05/2023

I can not gush any mor than I have. It is the best managing software I have ever used. It meets all...

I can not gush any mor than I have. It is the best managing software I have ever used. It meets all my staffing needs- and exceeds them with Nowsta Flex. I could not be a happier camper.

Pros

Nowsta creates a space where I can successfully create and customize events to our companies particular needs. We are also able to more easily evaluate our staff and track hours worked. Communication with our staff is an absolute breeze with the built in announcement feature.

Cons

I have not bumped into anything that Nowsta has not already changed (adding the "unavailable" feature was a dream come true)

Alternatives Considered

Google Sheets

Reasons for Switching to Nowsta

I used Nowsta at another company (where I was first introduced to it). When I moved to my new company, they were using email+google sheets to manage events and staff employees. I said there is a better way- let me tell you about Nowsta! We implemented in the off season and have been using Nowsta in full force since then!
Kt
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Essential for scheduling our catering & event staff!

Reviewed on 18/10/2023

We have enjoyed Nowsta for the organization and ease of use for our staff!

We have enjoyed Nowsta for the organization and ease of use for our staff!

Pros

We love the personalization of Nowsta and being able to make it work for our company needs. It is incredibly useful for our staff to use the mobile app to accept or decline shifts, see event and shift details, uniform information, and location parking information in the palm of their hand. We also love that it integrates with our catering system, Total Party Planner.

Cons

We wish there was a mobile app for managers & administrators! We are often working in the field and assisting with events so when changes need to be made to a shift or information needs to be updated real-time, we have to rush to a wifi zone and make changes from a laptop (if we even have it with us!) at an event. Making changes via mobile would be super helpful!

Olivia
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nowsta for Event Staffing

Reviewed on 29/07/2024

I have thoroughly enjoyed using Nowsta to staff events. Our staff is able to input their availabilit...

I have thoroughly enjoyed using Nowsta to staff events. Our staff is able to input their availability so we can easily see who is available and when. I enjoy the ability to request certain workers or publish an event to multiple workers. Our workers and team members have had great feedback on Nowsta.

Pros

I like Nowsta for it's ease of use. It is easy to create events, see what staff is available, and see the status of staffing on each event.

Cons

I have not been able to receive email notifications since I am not the main account owner. So, all email notifications go to a different team member that signed the company up for Nowsta. I wish I could add my email in to be notified of any messages workers send through Nowsta.

Brittany
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and Easy to Use

Reviewed on 06/06/2024

Nowsta is used daily and gives me an every opportunity to do my job better.

Nowsta is used daily and gives me an every opportunity to do my job better.

Pros

The customer service is top notch and the ease of use for the platform is 5 stars.

Cons

Inputing scheduling for staff can get buggy and the times sometimes need to be updated twice. (time and attendance)

carlos
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Honest opinion

Reviewed on 04/10/2023

Just Great and very usefull for a daily usage.

Just Great and very usefull for a daily usage.

Pros

How easy makes control a whole system for companies like our.

Cons

Some times its kind of too slow to load but it can also be part of the internet.

Jared
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nowsta Lowers My Stress Level

Reviewed on 11/07/2023

Overall, I am completely impressed with the functionality, ease of use, and practicality of this...

Overall, I am completely impressed with the functionality, ease of use, and practicality of this product. It increases my quality of life because it is so helpful and user friendly that it significantly lowers my stress level. Thanks, again.

Pros

Nowsta is so intuitive and helpful that I honestly enjoy my time using the program. I am able to visualize and focus on the teams and venues I am staffing rather than stress about difficult logistics of a program (which is common in other programs I use). It is incredibly fluid and simple in use for an aspect of my job that is actually very complicated. I would recommend Nowsta to anyone who spends a significant portion of their day filling any type of employee shifts. Thanks for your hand work, Nowsta!

Cons

I don't have a good understanding of how to compare employee work/hour allocation relative to specific types of events. Perhaps better illustrative data representation would help. It's also possible that I just don't know how to find or use these already accessible features.

Alyssa
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Scheduling

Reviewed on 10/11/2023

Pros

Nowsta is easy to use. We've integrated it with our sales software and can export shifts, request employees and track their time.

Cons

Honestly nothing, sometimes employees can't clock in correctly but that may have to do with phone/internet service.

Caitlin
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Tool for Catering Company

Reviewed on 26/10/2023

Pros

Real time scheduling makes it very easy to staff events. Very user friendly for employees

Cons

Announcements are easy to miss sometimes

Kayla
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Awesome Tool for Staff

Reviewed on 16/04/2024

Pros

Nowsta is easy to use and a great tool to manage our large staff

Cons

The calendar set up is aligned in a confusing way

Pj
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We Love Nowsta

Reviewed on 22/10/2023

Overall Nowsta has solved our core scheduling needs. It has also made it simple to know when our...

Overall Nowsta has solved our core scheduling needs. It has also made it simple to know when our team is on site for events by them clocking in.

Pros

Nowsta is the tool we use to schedule and staff our events. Our life has been easier since using the app and our team loves it as well.

Cons

We don't like that we can't see if a team member has read our messages. Our team also cannot communicate/respond to us in the app.

Michael
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nowsta user review

Reviewed on 18/08/2023

It has been very useful and easy to use and understand

It has been very useful and easy to use and understand

Pros

It is a great tool for me as far as tracking upcoming shows and seeing at a glance what shows still need the positions filled

Cons

Occasionally when using my mobile and I try and put in a shift request I have to turn my phone sideways in order to get to the list of employees that I'm trying to request

Ian
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

12st Review

Reviewed on 07/03/2024

Pros

I like how easy it is to view all the details for my events.

Cons

Sometimes the event location takes the google maps to the wrong location.

Laura
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Employee Scheduling Software

Reviewed on 01/06/2023

Nowsta has been fairly responsive to our requests to improve the product and their customer service...

Nowsta has been fairly responsive to our requests to improve the product and their customer service is fantastic and quick to respond (and troubleshoot issues).

Pros

Nowsta is an essential scheduling and timeclock tool in our catering company. Employees in the field can easily get shift information including GPS directions, times, and uniform requirements They also can log breaks and timeclock info. Shift requests are easy and simple to respond to for employees. We have been using Nowsta for many years and are very happy with it.

Cons

I wish that Nowsta was a little easier to use for scheduling full time employees with somewhat regular shifts. They have a weekly scheduler in beta mode, but it is still clunky and doesn't allow you to schedule employees without entering individual daily shifts. Other programs we have used allowed us to Enter a shift and then click a box for which days of the week that shift applied to.

Shea
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nowsta review - Its so worth it

Reviewed on 19/10/2023

This site has changed and shaped how we do business. It is affordable yet fits a niche staffing...

This site has changed and shaped how we do business. It is affordable yet fits a niche staffing market in a way that no other software we looked at could.

Pros

Ease of use and functionality. You can get your workflow up and running in no time and immediately feel it simplifying your scheduling workflows.

Cons

There could be small improvements, but for the money this app is phenomenal.

Jeanine
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Nowsta review

Reviewed on 04/03/2024

Pros

Ease of use and look of this product makes it an excellent platform for scheduling our team.

Cons

Would love if our wish list items could come true faster.