Intercept X Endpoint Reviews

Intercept X Endpoint

4.5 (215)
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Endpoint protection software for security analysts

Overall rating

4.5 /5
(215)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.2/5
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215 Reviews

Robert
Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Endpoint Protection

Reviewed on 20/12/2022

I like having this installed vs the others as it runs quieter and most users don't even know it's...

I like having this installed vs the others as it runs quieter and most users don't even know it's there

Pros

Easy to deploy and most of the time does not require a reboot. So far no issues with virus/malware sneaking in.

Cons

Policies are not the easiest to find and make changes to if you don't do it often.

Alternatives Considered

CylanceENDPOINT

Reasons for Choosing Intercept X Endpoint

Better protection for not much more money

Reasons for Switching to Intercept X Endpoint

Better options and lower pricing
Mohamed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of The Best Security Solutions

Reviewed on 18/05/2022

A good experience in which I saw many advantages that some competing companies lack and that can...

A good experience in which I saw many advantages that some competing companies lack and that can increase the company’s opportunities in the market if other problems are addressed.

Pros

Many features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission.
Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.

Cons

A little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.

Alternatives Considered

FortiGate Next-Generation Firewall

Reasons for Switching to Intercept X Endpoint

Because it meets the needs of the business and the ability to manage the required number of users with efficiency and a suitable price for the company, and also because there are several advantages in Sophos devices such as the Remote Ethernet Device (RED).
Samuel
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Perfect Endpoint Security Solution For Business

Reviewed on 28/06/2023

Pros

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons

It had never really presented any serious problems

Jorge
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sophos Intercept X

Reviewed on 30/01/2020

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Pros

Best Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.

Cons

i really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.

Alternatives Considered

ESET Endpoint Security

Reasons for Choosing Intercept X Endpoint

we had a lot of virus attacks using ESET

Reasons for Switching to Intercept X Endpoint

we like the demo and the price was a little more cheaper than others besides it has a very good Garner evaluation
Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent as protection highly recommended product, need to improve in reports, information...

Reviewed on 08/03/2023

Pros

Simply peace of mind! In 6 years, we have had no problem with security issues, ramson attacks, etc.

Cons

Improve in reporting and details in threats information/Alerts

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best End Point Protecction

Reviewed on 05/02/2021

My work experience is to detect threats that other antivirus did not, in addition to obtaining a...

My work experience is to detect threats that other antivirus did not, in addition to obtaining a cause and root diagram generated by the tool to discover the thread of the infected computer, this is of great help for an administrator.

Pros

Actually the operation is excellent, it performs the locks correctly and it is not so intrusive when blocking other programs that are reliable, it is also extremely light and does not slow down the computer's processing.
Best of all, with the sophos brand is the synchronized technology, in a scenario in which there is an xg firewall, if a computer becomes infected, the endpoint protection will send a heartbeat to the firewall to inform you and isolate the equipment to that it does not infect others over the network.

Cons

Probably the cost, the endpoint protection solution with Sophos its cost becomes high, however, it is worth having such protection for the equipment.

Alternatives Considered

ESET Endpoint Security

Reasons for Switching to Intercept X Endpoint

It's simple, for the best performance and protection for the equipment.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All-in-One endpoint protection at low price

Reviewed on 11/06/2020

You don't notice that the client is running.
All rules ares stablished from it´s central web...

You don't notice that the client is running.
All rules ares stablished from it´s central web administrative console and are deployed almost instantly.

Pros

DLP(Data Lost Prevention) features are useful and easy to implement on workstations
Useful Web application filter to implement specific rules to users and/or equipments
Lighweight client

Cons

It has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.

Andrew
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great AV solution and effective against Malware

Reviewed on 17/09/2019

We use it for protecting our servers. It was cost inhibitive for use to use on all workstations.

We use it for protecting our servers. It was cost inhibitive for use to use on all workstations.

Pros

It has a proven track record of malware resistance and its forensics or threat analysis is great. It can help narrow down exactly what happened and what files were effectively part of the launch and spread.

Cons

The biggest issue is more the cost for schools and so I am currently only able to deploy it on our Windows serves.

Alternatives Considered

Cortex XDR and Malwarebytes for Business

Reasons for Choosing Intercept X Endpoint

For the servers Sophos had in my experience and speaking with pares a slight advantage.

Reasons for Switching to Intercept X Endpoint

Reputation amongst pairs.
Adam
Adam
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid Virus / Malware Protection. We love the cloud interface.

Reviewed on 23/04/2018

Saved money and improved our system security.

Saved money and improved our system security.

Pros

We have been using Sophos Endpoint Protection for about 2 years now and we love it. The best part is the ability to control our Virus protection settings from a central webpage. We use it for more than virus protection we also use it to limit our corporate users internet access. The feature we love it the ability to select categories (Violence, Drinking, Entertainment) This added an additional layer of security.

The dashboard is great it gives us a quick look at the status of our devices. We know that all of our end users and servers are protected. We have enabled email noticications so we will get an alert that there is an Issue that IT needs to look into .

Tha best part is the license is per user not machine. So some of our IT guys have 2-3 computers that all are protected with out the cost of additinoal licenses.

Cons

Very few Cons sometimes you have to dig a little to get to a setting in the cloud console. Also, the support is generally a long wait and the first tier isn't very knowledgeable. Luckily we don't call
support a lot.

I really wish i could buy the product direct and not have to go through a third-party reseller.

Leonardo
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

An all in one solution for your security needs, but be aware!

Reviewed on 09/02/2024

I must say there are better competitors on the market regarding Security for Endpoints. For...

I must say there are better competitors on the market regarding Security for Endpoints. For example, Microsoft has improved its Defender for Endpoint very well, but price-quality Sophos for businesses is a very good overall solution and does what it must do out of the box already. But you have to be aware that you do need to configure to hit some sweet spots. Such as how aggressively it needs to scan, what to block, and what not to block. On the other side if you have an agreement with an MSP you can get pretty good discounts and the kickback fee of Sophos is much better the margins you are allowed to get with Sophos are much more than Microsoft's selling margins.

Pros

- Simple regarding implementation of the agents
- It does what it must do out of the box
- Pricing when you are purchasing more and have a discount regulation

Cons

- Performance, it does eat a lot of resources even when it is optimized
- A lot of settings in many different spaces make it difficult to set something up
- Aggressiveness and a bit too many false positives in my opinion

Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to implement and manage. Great for SMB

Reviewed on 12/04/2019

As a SMB with a small IT team supporting a midsize organization. We are partial to products that...

As a SMB with a small IT team supporting a midsize organization. We are partial to products that are quick to deploy and requires little day to day maintenance. However we also take security seriously and required a product we could trust to do so. We selected the Sophos cloud product from the Sophos Endpoint Security. It had a quick learning curve and deployment time was minimal. We've also had consistently positive feedback from our users. The alerts are meaningful and we've been able to apply policy based rules on all our users, having a complete adoption. This is a great product for SMB, however larger organisations may require more customization and should be sure to test this product proper prior to selection to see if it suits their specific needs.

Pros

Great cloud based product, with an easy and intuitive management interface.
Was very fast to deploy the clients and setup policies.
Integrates with other Sophos products in the management interface, making it easy to manage all your security solutions one place.
Great price point compared to features and functionality.
Low resource footprint on most workstations.

Cons

Sophos isn't consistent with which identity solution they support. Some requiring Azure AD and others on-premise AD. To solve this, you need to split the Sophos products over two web management interfaces, which isn't smart or intuitive.
Sophos support can sometimes be a bit slow getting back to you, but seems to be improving.
Features are super easy to implement, but it sometimes comes at the cost of transparency.

Keith
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Product for your Endpoint peace of mind

Reviewed on 07/09/2022

Really positive experience of using this product and deploys easily. Support and online community...

Really positive experience of using this product and deploys easily. Support and online community is great and you can get the answers you need quickly

Pros

The product is very feature rich and allows us to, in quite a bit of granularity stop, block and allow devices to do things - the product is very intuitive and when testing against other products found threats quicker

Cons

As with everything there is functionality that is "gated" behind extra licensing requirements

Reasons for Choosing Intercept X Endpoint

The agreement was coming to the end and it just felt that the Kaspersky product was very "clunky" (even the "new" cloud offering) when compared to the lite install of Sophos.

Reasons for Switching to Intercept X Endpoint

Purely for the features and reporting
Jim
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for granular control

Reviewed on 29/08/2019

Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate...

Have not used Intercept X, but saw a demonstration. It looks like a good product that can isolate an infected computer and allow deep investigations of what where and wehn it happened.

Pros

Easy to setup and push out to Endpoints. Love the ease of setting up Web control and application control. Clone the base policy make changes to it and apply it to one computer or all computers and servers. Like the fact you can set application controls as well to allow users to add .exe files or disallow them.

Cons

Reporting of computers is a little flaky. When a computer updates, it disables certain services which throws an alert. When the service restarts, you have to manually clear the alert.

Response from Sophos

Glad to hear Sophos Endpoint is working out well for you. We hope you get to use the full Intercept X at some point for the latest & greatest protection.

Marissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Secure Your PC Today!

Reviewed on 29/08/2019

Pros

This software keeps us secure and safe. Easy to use. Easy to set up and great at removing threats

Cons

You can experience a slow down in processing while running.

Matth
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We haven't had any trouble, I guess Sophos is working? :-)

Reviewed on 11/07/2018

Pros

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

Michael
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Powerful management console for enterprise

Reviewed on 12/01/2018

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers...

Sophos is a giant in the market of enterprise antivirus. Recent years, Microsoft Windows offers free antivirus software with great enterprise management tool. Personally I prefer Microsoft.

Pros

It provides powerful management console for enterprise administrators to deploy agent to workstations, and monitor client status. With simple and clear interface for end user.

Cons

The client agent requires large memory usage, usually at least 1GB. As it has cloud-enabled analysis for unknown websites, client agents will send these website addresses to Sophos server, hence losts of bandwidth is consumed.

Grant
Overall rating
  • Industry: Semiconductors
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall the Sophos Endpoint Protection has been very good.

Reviewed on 08/06/2017

Fully, cloud-based administration of endpoint protection software.

Fully, cloud-based administration of endpoint protection software.

Pros

I like the cloud-centric management portal of the product. I, as the administrator, can keep an eye on the entire company. The portal (as well as the endpoint products) are all globally acccessible, too.

Cons

I would like a little more control of the endpoints monitored; sometimes I need a "reach out and touch you" facility. PUA's keep coming up and I'm never sure if I've removed them or not. That goes for several warnings. Some of them are only temporary (missed 2 updates, for example), but they still show up as alerts, even though they have gotten the last 10 updates. And finally, the website restrictions are pretty ridiculously restrictive.

Verified Reviewer
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great, easy to use and comprehensive endpoint protection suite

Reviewed on 28/08/2018

Sophos has helped me make my company more compliant with security audits and it has been a breeze...

Sophos has helped me make my company more compliant with security audits and it has been a breeze in doing so.

Pros

Sophos endpoint protection is a very easy to use security suite of products, that gives you a lot of features for a great price. Most of the additional features such as disk encryption are modular and use the same framework or console as the main product, which make deployment even more slicker.

Cons

You need to tweak your policies before deployment to your environment, as you get a few false positives.

Anthony
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Improved Endpoint Protection With Intercept X Endpoint

Reviewed on 23/08/2023

Pros

The software comes with amazing computer security featuresIt makes endpoint protection easy and is always updatedIt comes with some great encryption capabilities

Cons

Well, no major flaws as Intercept X Endpoint has been great and powerful

Stephen
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Obvious Choice

Reviewed on 06/07/2022

Pros

Automatically detect and prioritize potential threats

Cons

The difficulty in creating exceptions...

Michaela
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Sophos Endpoint Protection - User Review

Reviewed on 11/09/2018

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

I use Sophos on all of my computers - daily - and am very pleased with it's performance.

Pros

I have used Sophos on both my work computer and personal laptops over the past twelve years and have never suffered any malware issues - despite regular internet use. I use the internet frequently - visiting numerous websites for information, purchases, etc. and Sophos has caught every potential threat.

Cons

I have not had any issue with this malware.

Emma
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great antiviruses stopper

Reviewed on 08/08/2019

Cumputers are protected from any malicious applications and viruses
Also protect mobile android...

Cumputers are protected from any malicious applications and viruses
Also protect mobile android phones from online threats so my personal information is secure

Pros

System work more efficiently
Potential viruses and suspension files are cut out
Schedules scans to protect data from threats in

Cons

No local support, My country hence the support channel is quite long as wait for support from South Africa

Polly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Sophos for Email Security

Reviewed on 10/11/2020

Sophos does a great job of identifying and quarantining potential spam emails for the company I...

Sophos does a great job of identifying and quarantining potential spam emails for the company I work for. They also have clever training on how to recognize suspect emails.

Pros

Sophos works well behind the scenes to screen potential spam or phishing emails. It is rare that questionable emails get past the system.

Cons

When you receive a notification with more than one email that has been quarantined you have to select each one individually as to whether it should be deleted or released. This makes it time consuming to deal with the quarantined email.

Mark
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product

Reviewed on 22/09/2022

He have a very good experience with this software since we use it. We are now more relaxed knowing...

He have a very good experience with this software since we use it. We are now more relaxed knowing that Intercept X Endpoint will protect us 24/7.

Pros

What we like with this software is the total protection we are getting from them without worrying too much on future threats.

Cons

Nothing so far, we are satisfied on the performance of this software.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Doesn't quite cut it.

Reviewed on 06/04/2019

Negative. Our company has moved away from them in lieu of Microsoft Defender for Windows and are...

Negative. Our company has moved away from them in lieu of Microsoft Defender for Windows and are exploring options for our Macs - we may even adopt Microsoft Defender for these as well once the new platform is made more widely available.

Pros

- Availability in multiple platforms
- Unified management console
- Easy installation

Cons

- Very difficult to remove from devices on an enterprise scale
- Resource intensive