eM Client

4.2 (154)
Email, calendar, contacts, tasks, notes and chat in one app

Overall rating

4.2 /5
(154)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
3.7/5

80%
recommended this app
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154 Reviews

Danker
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best email management program

Reviewed on 10/05/2022

Pros

Working with eM Client is easy, setting it up to my own preferences is good. If you have the pro version, you can have an unlimited number of email accoungts managed through eM Client. Synchronization with web mail works flawlessly. Having worked with Microsoft Outlook and long ago with outlook express, eM Client is currently the only email management program that exceeds all expectations. Unlike web mail programs like Chrome with eM Client it is possibke to save emails to your hard drive (I prefer saving each and every email to my device).

Cons

At times it is not easy to find out how to adjust or change features, layout, and more. It's often a trial and error exercise. But once you manage to find out how it works, it's fine.

Ad
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Very good email client being alternative for MS Outlook and others

Reviewed on 27/07/2021

Pros

Very good email client with a full set of features which are not found in other email programs.
One time fee and do buy the lifetime upgrade option.

Cons

Pricing can get high if you have multiple devices and above 50 devices you need to contact the sales team.

Jacob
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Email message size

Reviewed on 01/03/2023

I love the platform, but the inability to display emails with large attachments is a huge problem...

I love the platform, but the inability to display emails with large attachments is a huge problem to our business. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. They washed their hands of it.

Pros

I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version.

Cons

There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. As has been mentioned by other users, email syncing can also be slow.

Alternatives Considered

Thunderbird

Reasons for Choosing eM Client

Online reviews of the product.

Switched From

Gmail

Reasons for Switching to eM Client

Preferred the UI.

Response from eM Client

Hi Jacob, thank you for your review, we're sorry to hear our support has not been able to resolve or explain the issues more clearly (if it indeed could not be changed from our side) - can you please send us your ticket ID to [email protected] so we can check the support you received from our technicians and see if we can escalate it or provide some more tips on how to resolve it?

Ben
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

With a fresh, clean look, this email client is the best I've used in a long time!

Reviewed on 27/03/2018

eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized...

eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized email collection. It is so much easier to manage emails when they look good!

Pros

The clean and simple user interface makes it easier than ever to maintain an organized email system. When viewing an email, eM Client has a handy Contact Details sidebar with other emails between you and that contact allowing you to refer back to past conversations without flipping back and forth through the inbox and sent folders.

It also has the ability to keep conversations stacked in the same list item similar to how text messages are organized on a smartphone. This was a huge selling point for me as I often get lost easily between complicated email threads in other clients.

Another huge bonus that makes eM Client a favorite of mine is the amount of options you have to play with. Some users might find this overwhelming or confusing but I'm a huge fan of the ability to change things like the theme, font, font size and spacing, which buttons to display, etc.

Cons

Having transferred from Mozilla Thunderbird, there are still a few quirks like how it sorts Junk mail and the fact that I have two inherited junk folders and it's unclear which is being used for what. There also doesn't seem to be an automatic junk filter like other clients have but, on the other hand, this means I never miss anything due to the client marking it as spam and never to be seen again.

In the detailed email list view (multiple columns), you have the ability to change which columns are visible and in which order, etc. However, this only effects the current folder and all other folders have to be adjusted independently. It would be nice if similar folder types shared the same column views to be consistent across all folders.

As far as sorting goes, you have the option to flag emails or apply a color-coded category. When a category is applied, you have the option to make the text of the email change to the color of the category but when the email is active or highlighted, the color changes to the default black making it impossible to know what category the email falls under while you are viewing it. In my opinion, this almost defeats the purpose of categorizing email conversations since you are unable to search via category.

beta
Overall rating
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best outlook alternative

Reviewed on 14/11/2022

Pros

I literary try dozen email clients, and em client is my favorit. It's have everything I need.Have modern and clean interface? yes | support ms exchange? yes | sync with google calender? yes | have a reminder tool? yes | one time payment? yes.Overall em client have a lot of features but yet still easy to use. I strongly you give em client a try, the have free version (with very limited features).

Cons

For their pro version, I have nothing to complain, but their free version basically unusable because only 2 email accounts allowed. Instead of offer free version with such limitation, I think they better offer a full free trial.

Response from eM Client

Hello beta, thank you for your review!
When you first install eM Client, it will run in a 30-day trial mode automatically, and during that time anyone can test all features for free :)
The 2-account limit is used only once a Free license is registered and activated - before any license is used, the trial will have all the features for any testing.

Matt
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Terrible Latency/Lagging and Unusable & Unpredictable Signatures

Reviewed on 10/11/2020

I used this product for several years, and I have finally given up. It's just awful.

I used this product for several years, and I have finally given up. It's just awful.

Pros

It's easy to setup. Other than that, there's nothing I like about it.

Cons

Locks up my computer ALL THE TIME when processing new e-mail in any of my half dozen or so accounts. I can't have an application that makes my computer unusable while it "thinks." It's just unbearable, and I have switched to MailBird, which is much faster and doesn't lag or freeze up my system.

I never could get the signatures and templating to work correctly. My signatures look awful, and I have a fairly robust graphic design skill set. I would set my signature to use a Calibri 12, and it would look like 18 while the template setting for composing e-mails was set to the same font and size, and the text looked tiny.

Response from eM Client

Hello,
We're very sorry to see that you experienced such problems in the application. If you ever decide to give us a second chance, feel free to contact our support at suppo[email protected] and we'll do everything we can to help you.

Thank you
eM Client Team

Leigh
Overall rating
  • Industry: Program Development
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good platform, the best I have found so far

Reviewed on 09/03/2023

My overall experience has been good. Support provides decent answers, but can be a little slow in...

My overall experience has been good. Support provides decent answers, but can be a little slow in responding.

Pros

The platform has an easy to use interface and handles a large number of disparate email services without isse.

Cons

The lack of EAS support is an issue and essentially seems to leave Outlook as the only option in too many cases.

Alternatives Considered

Thunderbird and BlueMail

Reasons for Choosing eM Client

Outlook for Windows does not have a full function interface with gmail (Calendar and Contact)

Reasons for Switching to eM Client

Feature set and user interface
Ignacio
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

eM Client is a great mail client

Reviewed on 13/01/2023

I can have an up to date mailbox with very low downtime between the mail getting received on the...

I can have an up to date mailbox with very low downtime between the mail getting received on the original mail provider and it appearing on my inbox inside eM Client. Same thing with calendar.

Pros

Importing the information from google accounts was really easy and we can have local storage of all the emails received which is a really big plus in our use case. Also the syncronization of information is really fast.

Cons

There were some bugs with the syncronization of Google Calendar that luckily were resolved after searching for the solution online but the diagnostics inside of the program could have been clearer.

Ade
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great software for email management

Reviewed on 26/01/2023

Pros

Simple to setup, intuitive and good feature set.

Cons

It doesn't appear to have a global search (all folders at once)

Response from eM Client

Hi Ade, thank you for your review!

Just to provide a tip - you can search in All folders, just click inside the Search tab in the top right corner, and next to the magnifying glass icon open the drop-down menu - here you can set which folders to search in (Current folder, Current with subfolders, All folders or custom folder selection) and other details, like which part of the message to search in (Senders, Subject, Body, Attachments...).

If you ever have any questions, please don't hesitate to reach out to our support or [email protected]

Barry
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best alternative to Microsoft Outlook (for smaller organizations/Individuals) evaluated.

Reviewed on 02/11/2022

Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook...

Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook email clients. Compared our experiences and agreement was reached to recommend emClient when appropriate to the client entity.

Pros

In role of a performance/financial improvement interim executive/advisor, I regularly evaluate critical products and services for my clients enterprises. For small to mid-market firms (and NFPs) the cost of Microsoft products can be very significant ongoing budgetary hit. Good alternatives office suites lack robust PIM capabilities and that is always a real consideration. The emClient PIM offers all of the capabilities needed for professional usage.

Cons

The emClient product's export capability is effectively non-existent. If a later decision is made to return-to/go-to Outlook... a major effort will be required.

Derek
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great option for a next-level email client

Reviewed on 05/09/2019

I've used eM Client for the past few years and have been overall happy. That said, there have been...

I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above.

Pros

The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed.

Cons

The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost.

Response from eM Client

Hi Derek,

Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.

Steven
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative to Outlook

Reviewed on 23/06/2022

Pros

eM Client is very easy to use, and it allows me to be able to view all of my old emails, without the need to search through archives. It syncs flawlessly with my Google mail and Google calendar.

Cons

I have previously submitted features that I wanted to see, and they were ultimately added to the program

Alternatives Considered

Thunderbird

Reasons for Choosing eM Client

Outlook was getting slower as the number of emails grew. The only way to speed it up was to archive my old emails.

Reasons for Switching to eM Client

eM client had more features
Mark
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Good software, strange licensing

Reviewed on 23/09/2020

Poor. Software is decent, but slow support and difficult point of purchase licensing make it not...

Poor. Software is decent, but slow support and difficult point of purchase licensing make it not worth the hassle. We have 50 potential users but won't be working with eMClient.

Pros

It is an email client, pretty straightforward. Good clean interface, good connectivity between o365 and Google apps accounts.

Cons

I demo'd the software personally to see how it worked for organizational consideration. So I bought a license for my computer. After a while I wanted to put it on my laptop too to stay consistent (majority of time is at desktop, some meetings and travel with laptop). However, I discovered the software is machine licensed, not user licensed, so need to buy separate licenses. No ideal but not a big deal, I went through their website and there was mention of volume discounts.

I reached out to support, which is very weak. Some language barriers which is okay, I can work with that. However, an attempt to purchase extra licenses took close to two weeks for a reply (weeks, not days).

The response was even more baffling. If you buy two licenses 'at the same time' there is a deep discount. But if you buy one, then another the next day (for the same user, or even group of users) there is no discount. We have no problem paying full price for user licensing (desktop and laptop), or no problem with a volume system for users adding multiple machines. Why would you offer deep discounts, and then take that away when an organization wants to buy your software? Either have discounts or don't, but that's a strange carrot to wave and then pull back. Then there is the issue of waiting weeks for confusing answers that need clarification.

Ben
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy-to-use alternative to Thunderbird with a much better user interface

Reviewed on 10/09/2019

Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously)...

Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously) and Thunderbird. I haven't had to recover an automatic backup but it's assuring to know I'll always have a backup ready when my computer inevitably dies.

Pros

The simple and clean UI helps me focus on priority emails while staying organized and efficient. The Conversations feature really helps to keep interactions simple and straightforward. The amount of options available is very refreshing, especially for someone as detail-oriented as I am.

Cons

When emails are displayed by conversation, any email with the same subject gets lumped in making it appear as if those emails are part of the same interaction. This can get complicated fast when a colleague includes you in multiple emails to different people with the same subject line. However, once you get used to it, it's easy to ignore.

Milan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eM Client user experience

Reviewed on 23/06/2022

Very good tool to use as email client, faster than most others and easy to use

Very good tool to use as email client, faster than most others and easy to use

Pros

Easy to use, fast and reliable email client.

Cons

Automatic dismiss of passed calendar events

Paul
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Can't Modify Attached Documents

Reviewed on 27/11/2020

Good.

Good.

Pros

I like the ease of making backups (although I haven't tried to restore yet).

Cons

In all other email clients that I've used (Outlook, Windows Express, Thunderbird, etc.) if I attached a document to an outgoing email and I wanted to revise the document before sending I would be able to open the attachment, make the revisions, and when I closed the attachment the revisions would be saved, in both the attached file and where the file resides on my hard drive. With eM Client it will not save revisions you make to an attachment, so I have to delete the attachments, open up the file on my hard drive and make the revisions, and then re-attach the file to the email. Very inefficient.

Verified Reviewer
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Apart from support, good product

Reviewed on 13/12/2022

A bunch of stooges, in my opinion. Good product but silliness in the support.

A bunch of stooges, in my opinion. Good product but silliness in the support.

Pros

Great methods and ease of use in organizing emails in folders

Cons

Support is close to non-existent. Good luck trying to phone or chat with them directly. Everything has to be my email and takes days.

Response from eM Client

Thank you for your review, we're sorry that you were not satisfied with our support.
Telephone support is indeed not available, but our technicians can be reached via an online center so we can help even when you cannot use your email - https://support.emclient.com/
You can also request remote support via TeamViewer when needed.

Jonathan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 05/09/2019

Pros

easy to use, very similar to Outlook, the folder system

Cons

it seems to go "offline" alot and I have to shut down and restart the application. Also, has trouble sending emails with large attachments.

Response from eM Client

Hi Jonathan,

Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at [email protected] we can help you to resolve the problem.

Or you can contact me directly.
Thank you,
George

Andy
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product

Reviewed on 31/10/2019

eM Client has been a great help to our school. it is very economical and easy to use.

eM Client has been a great help to our school. it is very economical and easy to use.

Pros

eM Client works great. The updates continue to make it better. It has an integrated email client and calendar that help keep me organized. It works great with gmail.

Cons

Emails off the server still show up as unread even if they have been read and deleted from another application.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eM Client has been a useful and easy to use program to keep all of my emails in order.

Reviewed on 23/07/2018

The benefit is that I can keep all my jobs separate and manage them all at the same time. We work...

The benefit is that I can keep all my jobs separate and manage them all at the same time. We work on 10-20 jobs at a time and this software has helped me keep organized and records of everything for those jobs.

Pros

eM Client is very straightforward and easy to use. It is what I like most about this program. I had never used it before this, but within an hour I felt like I had been using it for years. While it does lack the bells and whistles of other email software, it is for that reason that the ease of use is so good.

Cons

I don't really have many cons for this software, but it does lack in overall appearance. The other email software's that I use are easy on the eyes and look aesthetically pleasing. This is not really a con, but more of a personal preference for myself.

Chris
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Outlook Alternative

Reviewed on 05/01/2021

Pros

Honestly, it was the cost. I've been using the free version for years. It does all I need for email and calendar for my business. They update the free version about once a year and I've never had an issue with an update.

Cons

Limited to the number of email accounts it allows (I think it's 2) but that's only for the free version so I really can't complain.

Diane
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have really benefited from this software because I have to monitor several inboxes.

Reviewed on 27/06/2017

I feel at ease that emails are being monitored in a timely matter.

I feel at ease that emails are being monitored in a timely matter.

Pros

I love that I can monitor several email accounts without having to juggle multiple browser tabs. Using eM Client everything is in one central location. It's very easy to navigate and helps keep me very organized.

Cons

I don't have a major con but I do think there may be future updates to this software because I manage a lot of emails and it seems to work better when I keep the emails at a minimum.

Response from eM Client

Hello Diane, thank you for your positive review, we are glad that you like eM Client. Of course, we are constantly developing and updating it, for example now in version 7.1 we have added a simple way how to sign and encrypt your messages via PGP.

Anyway, if you have any troubles, please don't hesitate contact our online support.

Thanks, Peter from eM Client

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

eM client best alternative

Reviewed on 02/05/2019

Overall paying customer will not rate it excellent as it has still got sync issues. User interface...

Overall paying customer will not rate it excellent as it has still got sync issues. User interface can be modernized. Html features can be improved like merging options.

Pros

It provides some great features like syncing with mail services. It was easy to set up and have good display and themes. Free license for use is great anong other main features.

Cons

Calender features are somewhat looks like missing which can be added. Synchronization is slow sometimes and takes time to load emails. Merging cells option seems to be non supported which is major lack in the software.

Armando
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Stable and agile Communications Suite

Reviewed on 23/09/2021

With emClient I can perform all the tasks of the company in one place, find contacts and manage...

With emClient I can perform all the tasks of the company in one place, find contacts and manage emails with calendars at no cost.

Pros

It integrates all the basic needs to configure email accounts, calendars and company contacts. Simple and fast.

Cons

The backup system can get a bit tedious but it does the job. Importing from other solutions can be slow.

Edgar
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

eM Client

Reviewed on 10/09/2019

It has served my needs. I tend to retain emails I shouldn't so i have a backlog that I periodically...

It has served my needs. I tend to retain emails I shouldn't so i have a backlog that I periodically must delete. eM Client allows me to do it fairly easily by batching them.

Pros

eM Client is accessible across multiple platforms.

Cons

It's not obvious how to prevent particular regular emails from ending up in the "Junk" folder.