
Overall rating
Filter by
Company size
Time used
154 Reviews
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best email management program
Reviewed on 10/05/2022
Pros
Working with eM Client is easy, setting it up to my own preferences is good. If you have the pro version, you can have an unlimited number of email accoungts managed through eM Client. Synchronization with web mail works flawlessly. Having worked with Microsoft Outlook and long ago with outlook express, eM Client is currently the only email management program that exceeds all expectations. Unlike web mail programs like Chrome with eM Client it is possibke to save emails to your hard drive (I prefer saving each and every email to my device).
Cons
At times it is not easy to find out how to adjust or change features, layout, and more. It's often a trial and error exercise. But once you manage to find out how it works, it's fine.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Very good email client being alternative for MS Outlook and others
Reviewed on 27/07/2021
Pros
Very good email client with a full set of features which are not found in other email programs.
One time fee and do buy the lifetime upgrade option.
Cons
Pricing can get high if you have multiple devices and above 50 devices you need to contact the sales team.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Email message size
Reviewed on 01/03/2023
I love the platform, but the inability to display emails with large attachments is a huge problem...
I love the platform, but the inability to display emails with large attachments is a huge problem to our business. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. They washed their hands of it.
Pros
I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version.
Cons
There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. As has been mentioned by other users, email syncing can also be slow.
Alternatives Considered
ThunderbirdReasons for Choosing eM Client
Online reviews of the product.Switched From
GmailReasons for Switching to eM Client
Preferred the UI.Response from eM Client
Hi Jacob, thank you for your review, we're sorry to hear our support has not been able to resolve or explain the issues more clearly (if it indeed could not be changed from our side) - can you please send us your ticket ID to [email protected] so we can check the support you received from our technicians and see if we can escalate it or provide some more tips on how to resolve it?
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
With a fresh, clean look, this email client is the best I've used in a long time!
Reviewed on 27/03/2018
eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized...
eM Client has proved to be much more efficient by eliminating the chaos and stress of an unorganized email collection. It is so much easier to manage emails when they look good!
Pros
The clean and simple user interface makes it easier than ever to maintain an organized email system. When viewing an email, eM Client has a handy Contact Details sidebar with other emails between you and that contact allowing you to refer back to past conversations without flipping back and forth through the inbox and sent folders.
It also has the ability to keep conversations stacked in the same list item similar to how text messages are organized on a smartphone. This was a huge selling point for me as I often get lost easily between complicated email threads in other clients.
Another huge bonus that makes eM Client a favorite of mine is the amount of options you have to play with. Some users might find this overwhelming or confusing but I'm a huge fan of the ability to change things like the theme, font, font size and spacing, which buttons to display, etc.
Cons
Having transferred from Mozilla Thunderbird, there are still a few quirks like how it sorts Junk mail and the fact that I have two inherited junk folders and it's unclear which is being used for what. There also doesn't seem to be an automatic junk filter like other clients have but, on the other hand, this means I never miss anything due to the client marking it as spam and never to be seen again.
In the detailed email list view (multiple columns), you have the ability to change which columns are visible and in which order, etc. However, this only effects the current folder and all other folders have to be adjusted independently. It would be nice if similar folder types shared the same column views to be consistent across all folders.
As far as sorting goes, you have the option to flag emails or apply a color-coded category. When a category is applied, you have the option to make the text of the email change to the color of the category but when the email is active or highlighted, the color changes to the default black making it impossible to know what category the email falls under while you are viewing it. In my opinion, this almost defeats the purpose of categorizing email conversations since you are unable to search via category.
- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
The best outlook alternative
Reviewed on 14/11/2022
Pros
I literary try dozen email clients, and em client is my favorit. It's have everything I need.Have modern and clean interface? yes | support ms exchange? yes | sync with google calender? yes | have a reminder tool? yes | one time payment? yes.Overall em client have a lot of features but yet still easy to use. I strongly you give em client a try, the have free version (with very limited features).
Cons
For their pro version, I have nothing to complain, but their free version basically unusable because only 2 email accounts allowed. Instead of offer free version with such limitation, I think they better offer a full free trial.
Response from eM Client
Hello beta, thank you for your review!
When you first install eM Client, it will run in a 30-day trial mode automatically, and during that time anyone can test all features for free :)
The 2-account limit is used only once a Free license is registered and activated - before any license is used, the trial will have all the features for any testing.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Terrible Latency/Lagging and Unusable & Unpredictable Signatures
Reviewed on 10/11/2020
I used this product for several years, and I have finally given up. It's just awful.
I used this product for several years, and I have finally given up. It's just awful.
Pros
It's easy to setup. Other than that, there's nothing I like about it.
Cons
Locks up my computer ALL THE TIME when processing new e-mail in any of my half dozen or so accounts. I can't have an application that makes my computer unusable while it "thinks." It's just unbearable, and I have switched to MailBird, which is much faster and doesn't lag or freeze up my system.
I never could get the signatures and templating to work correctly. My signatures look awful, and I have a fairly robust graphic design skill set. I would set my signature to use a Calibri 12, and it would look like 18 while the template setting for composing e-mails was set to the same font and size, and the text looked tiny.
Response from eM Client
Hello,
We're very sorry to see that you experienced such problems in the application. If you ever decide to give us a second chance, feel free to contact our support at suppo[email protected] and we'll do everything we can to help you.
Thank you
eM Client Team
- Industry: Program Development
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good platform, the best I have found so far
Reviewed on 09/03/2023
My overall experience has been good. Support provides decent answers, but can be a little slow in...
My overall experience has been good. Support provides decent answers, but can be a little slow in responding.
Pros
The platform has an easy to use interface and handles a large number of disparate email services without isse.
Cons
The lack of EAS support is an issue and essentially seems to leave Outlook as the only option in too many cases.
Reasons for Choosing eM Client
Outlook for Windows does not have a full function interface with gmail (Calendar and Contact)Reasons for Switching to eM Client
Feature set and user interface- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
eM Client is a great mail client
Reviewed on 13/01/2023
I can have an up to date mailbox with very low downtime between the mail getting received on the...
I can have an up to date mailbox with very low downtime between the mail getting received on the original mail provider and it appearing on my inbox inside eM Client. Same thing with calendar.
Pros
Importing the information from google accounts was really easy and we can have local storage of all the emails received which is a really big plus in our use case. Also the syncronization of information is really fast.
Cons
There were some bugs with the syncronization of Google Calendar that luckily were resolved after searching for the solution online but the diagnostics inside of the program could have been clearer.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great software for email management
Reviewed on 26/01/2023
Pros
Simple to setup, intuitive and good feature set.
Cons
It doesn't appear to have a global search (all folders at once)
Response from eM Client
Hi Ade, thank you for your review!
Just to provide a tip - you can search in All folders, just click inside the Search tab in the top right corner, and next to the magnifying glass icon open the drop-down menu - here you can set which folders to search in (Current folder, Current with subfolders, All folders or custom folder selection) and other details, like which part of the message to search in (Senders, Subject, Body, Attachments...).
If you ever have any questions, please don't hesitate to reach out to our support or [email protected]
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best alternative to Microsoft Outlook (for smaller organizations/Individuals) evaluated.
Reviewed on 02/11/2022
Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook...
Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook email clients. Compared our experiences and agreement was reached to recommend emClient when appropriate to the client entity.
Pros
In role of a performance/financial improvement interim executive/advisor, I regularly evaluate critical products and services for my clients enterprises. For small to mid-market firms (and NFPs) the cost of Microsoft products can be very significant ongoing budgetary hit. Good alternatives office suites lack robust PIM capabilities and that is always a real consideration. The emClient PIM offers all of the capabilities needed for professional usage.
Cons
The emClient product's export capability is effectively non-existent. If a later decision is made to return-to/go-to Outlook... a major effort will be required.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great option for a next-level email client
Reviewed on 05/09/2019
I've used eM Client for the past few years and have been overall happy. That said, there have been...
I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above.
Pros
The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed.
Cons
The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost.
Response from eM Client
Hi Derek,
Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great alternative to Outlook
Reviewed on 23/06/2022
Pros
eM Client is very easy to use, and it allows me to be able to view all of my old emails, without the need to search through archives. It syncs flawlessly with my Google mail and Google calendar.
Cons
I have previously submitted features that I wanted to see, and they were ultimately added to the program
Alternatives Considered
ThunderbirdReasons for Choosing eM Client
Outlook was getting slower as the number of emails grew. The only way to speed it up was to archive my old emails.Reasons for Switching to eM Client
eM client had more features- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Good software, strange licensing
Reviewed on 23/09/2020
Poor. Software is decent, but slow support and difficult point of purchase licensing make it not...
Poor. Software is decent, but slow support and difficult point of purchase licensing make it not worth the hassle. We have 50 potential users but won't be working with eMClient.
Pros
It is an email client, pretty straightforward. Good clean interface, good connectivity between o365 and Google apps accounts.
Cons
I demo'd the software personally to see how it worked for organizational consideration. So I bought a license for my computer. After a while I wanted to put it on my laptop too to stay consistent (majority of time is at desktop, some meetings and travel with laptop). However, I discovered the software is machine licensed, not user licensed, so need to buy separate licenses. No ideal but not a big deal, I went through their website and there was mention of volume discounts.
I reached out to support, which is very weak. Some language barriers which is okay, I can work with that. However, an attempt to purchase extra licenses took close to two weeks for a reply (weeks, not days).
The response was even more baffling. If you buy two licenses 'at the same time' there is a deep discount. But if you buy one, then another the next day (for the same user, or even group of users) there is no discount. We have no problem paying full price for user licensing (desktop and laptop), or no problem with a volume system for users adding multiple machines. Why would you offer deep discounts, and then take that away when an organization wants to buy your software? Either have discounts or don't, but that's a strange carrot to wave and then pull back. Then there is the issue of waiting weeks for confusing answers that need clarification.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy-to-use alternative to Thunderbird with a much better user interface
Reviewed on 10/09/2019
Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously)...
Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously) and Thunderbird. I haven't had to recover an automatic backup but it's assuring to know I'll always have a backup ready when my computer inevitably dies.
Pros
The simple and clean UI helps me focus on priority emails while staying organized and efficient. The Conversations feature really helps to keep interactions simple and straightforward. The amount of options available is very refreshing, especially for someone as detail-oriented as I am.
Cons
When emails are displayed by conversation, any email with the same subject gets lumped in making it appear as if those emails are part of the same interaction. This can get complicated fast when a colleague includes you in multiple emails to different people with the same subject line. However, once you get used to it, it's easy to ignore.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eM Client user experience
Reviewed on 23/06/2022
Very good tool to use as email client, faster than most others and easy to use
Very good tool to use as email client, faster than most others and easy to use
Pros
Easy to use, fast and reliable email client.
Cons
Automatic dismiss of passed calendar events
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Can't Modify Attached Documents
Reviewed on 27/11/2020
Good.
Good.
Pros
I like the ease of making backups (although I haven't tried to restore yet).
Cons
In all other email clients that I've used (Outlook, Windows Express, Thunderbird, etc.) if I attached a document to an outgoing email and I wanted to revise the document before sending I would be able to open the attachment, make the revisions, and when I closed the attachment the revisions would be saved, in both the attached file and where the file resides on my hard drive. With eM Client it will not save revisions you make to an attachment, so I have to delete the attachments, open up the file on my hard drive and make the revisions, and then re-attach the file to the email. Very inefficient.
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Apart from support, good product
Reviewed on 13/12/2022
A bunch of stooges, in my opinion. Good product but silliness in the support.
A bunch of stooges, in my opinion. Good product but silliness in the support.
Pros
Great methods and ease of use in organizing emails in folders
Cons
Support is close to non-existent. Good luck trying to phone or chat with them directly. Everything has to be my email and takes days.
Response from eM Client
Thank you for your review, we're sorry that you were not satisfied with our support.
Telephone support is indeed not available, but our technicians can be reached via an online center so we can help even when you cannot use your email - https://support.emclient.com/
You can also request remote support via TeamViewer when needed.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 05/09/2019
Pros
easy to use, very similar to Outlook, the folder system
Cons
it seems to go "offline" alot and I have to shut down and restart the application. Also, has trouble sending emails with large attachments.
Response from eM Client
Hi Jonathan,
Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at [email protected] we can help you to resolve the problem.
Or you can contact me directly.
Thank you,
George
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product
Reviewed on 31/10/2019
eM Client has been a great help to our school. it is very economical and easy to use.
eM Client has been a great help to our school. it is very economical and easy to use.
Pros
eM Client works great. The updates continue to make it better. It has an integrated email client and calendar that help keep me organized. It works great with gmail.
Cons
Emails off the server still show up as unread even if they have been read and deleted from another application.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
eM Client has been a useful and easy to use program to keep all of my emails in order.
Reviewed on 23/07/2018
The benefit is that I can keep all my jobs separate and manage them all at the same time. We work...
The benefit is that I can keep all my jobs separate and manage them all at the same time. We work on 10-20 jobs at a time and this software has helped me keep organized and records of everything for those jobs.
Pros
eM Client is very straightforward and easy to use. It is what I like most about this program. I had never used it before this, but within an hour I felt like I had been using it for years. While it does lack the bells and whistles of other email software, it is for that reason that the ease of use is so good.
Cons
I don't really have many cons for this software, but it does lack in overall appearance. The other email software's that I use are easy on the eyes and look aesthetically pleasing. This is not really a con, but more of a personal preference for myself.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Outlook Alternative
Reviewed on 05/01/2021
Pros
Honestly, it was the cost. I've been using the free version for years. It does all I need for email and calendar for my business. They update the free version about once a year and I've never had an issue with an update.
Cons
Limited to the number of email accounts it allows (I think it's 2) but that's only for the free version so I really can't complain.
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have really benefited from this software because I have to monitor several inboxes.
Reviewed on 27/06/2017
I feel at ease that emails are being monitored in a timely matter.
I feel at ease that emails are being monitored in a timely matter.
Pros
I love that I can monitor several email accounts without having to juggle multiple browser tabs. Using eM Client everything is in one central location. It's very easy to navigate and helps keep me very organized.
Cons
I don't have a major con but I do think there may be future updates to this software because I manage a lot of emails and it seems to work better when I keep the emails at a minimum.
Response from eM Client
Hello Diane, thank you for your positive review, we are glad that you like eM Client. Of course, we are constantly developing and updating it, for example now in version 7.1 we have added a simple way how to sign and encrypt your messages via PGP.
Anyway, if you have any troubles, please don't hesitate contact our online support.
Thanks, Peter from eM Client
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
eM client best alternative
Reviewed on 02/05/2019
Overall paying customer will not rate it excellent as it has still got sync issues. User interface...
Overall paying customer will not rate it excellent as it has still got sync issues. User interface can be modernized. Html features can be improved like merging options.
Pros
It provides some great features like syncing with mail services. It was easy to set up and have good display and themes. Free license for use is great anong other main features.
Cons
Calender features are somewhat looks like missing which can be added. Synchronization is slow sometimes and takes time to load emails. Merging cells option seems to be non supported which is major lack in the software.

- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Stable and agile Communications Suite
Reviewed on 23/09/2021
With emClient I can perform all the tasks of the company in one place, find contacts and manage...
With emClient I can perform all the tasks of the company in one place, find contacts and manage emails with calendars at no cost.
Pros
It integrates all the basic needs to configure email accounts, calendars and company contacts. Simple and fast.
Cons
The backup system can get a bit tedious but it does the job. Importing from other solutions can be slow.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
eM Client
Reviewed on 10/09/2019
It has served my needs. I tend to retain emails I shouldn't so i have a backlog that I periodically...
It has served my needs. I tend to retain emails I shouldn't so i have a backlog that I periodically must delete. eM Client allows me to do it fairly easily by batching them.
Pros
eM Client is accessible across multiple platforms.
Cons
It's not obvious how to prevent particular regular emails from ending up in the "Junk" folder.