eM Client

4.1 (140)
Email, calendar, contacts, tasks, notes and chat in one app

Overall rating

4.1 /5
(140)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
3.6/5

79%
recommended this app
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140 Reviews

Danker
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best email management program

Reviewed on 10/05/2022

Pros

Working with eM Client is easy, setting it up to my own preferences is good. If you have the pro version, you can have an unlimited number of email accoungts managed through eM Client. Synchronization with web mail works flawlessly. Having worked with Microsoft Outlook and long ago with outlook express, eM Client is currently the only email management program that exceeds all expectations. Unlike web mail programs like Chrome with eM Client it is possibke to save emails to your hard drive (I prefer saving each and every email to my device).

Cons

At times it is not easy to find out how to adjust or change features, layout, and more. It's often a trial and error exercise. But once you manage to find out how it works, it's fine.

Ricardo Sandy
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The A Team of E-mail Client

Reviewed on 31/08/2019

I used to spend too much time logging into different e-mail providers just to check e-mail messages and communicate with colleagues and clients. Now I only need to open my eM Client software and see all e-mail accounts in one integrated dashboard. There is no more hassle and productivity has increased manyfold during my use of this software.

Pros

I like its superb functionality and flexibility. You can add accounts for the majority of e-mail providers, create contacts and tasks, subscribe to internet calendars, use Google Hangouts directly from within the software without having to logging into your Gmail account, assign labels to e-mail threads with different colors. The greatest advantage is that you can purchase a lifetime license at a bargain and receive all future updates for free.

Cons

It lacks official themes and seldom releases feature updates.

Alternatives Considered

Zoho Mail

Reasons for Choosing eM Client

I made the switch because I was looking for a more flexible and secure software at a great price.

Reasons for Switching to eM Client

I chose eM Client over this alternative product because I liked the pricing scheme and all features and benefits that it might offer to users.
Harold
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not recommended

Reviewed on 20/05/2019

Again, I like the concept and the thought behind the product but would consider it too unstable for business use. The good thing is that the repair process works, the bad is that you have to do it so often.

For a product that has so many nice features for efficiency, to have the conversation thread backwards so that for each email you have to page down to find the last response is hard to understand why they did that. They seem to be confused between a texting program that shows the most recent at the bottom (but also opens at the bottom so the most recent is where it opens) and an email client where the most recent is normally at the top so you see the response immediately.
These items make this program an also run that I will be keeping an eye on because I really like the design and if they get them resolved then it will be one of my favorites. But still cannot be recommended at this time.

Pros

The concept and design of the program is excellent.

At least in theory it is well thought out and has several useful features. I particularly like the ability to click on an email and see on the right side the contact information as well as every email to and from that person as well as every attachment sent and received. This is a huge feature for me.

The ability to quickly generate a task from an email or create a calendar event is also really nice.

Unlike some other reviewers, I found the tech support to be reasonable. Then again, I am a computer expert and provide expert testimony on computer systems and software for court purposes and so had very few issues with setup.

Cons

Although I like the design of the software, I could never recommend it for use in a business. I view it more as a curiosity for personal use. The primary reason is that in the five weeks I have used the software there have been multiple instances of being unable to read email or the software attempted to display an attachment inline and so it just looked like garbage. Each time I contacted tech support and the fix was the same... either rebuild the software account or delete it and create it again. Luckily I was using IMAP so it was not an issue deleting and recreating the accounts. So, I used it five weeks and rebuilt or deleted and recreated email accounts seven times. This is a big issue.

Another problem is the very strange an unusual way they display an email conversation. I wrote to tech support about this and they indicated that it is the way it is supposed to work and the way that all email clients work. Uh, no. I have not seen any other email client that displays your email conversation starting with the oldest email and continuing down to the most recent. I understand that is the way a conversation occurs and you can read it from the beginning to the end but in reality I do not know anyone who wants to open their email and page down multiple times to find the person's response. I want to see the response when I open the email. If I need to see the prior email they are responding to then I will scroll down and see that one.

Sergio
Overall rating
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My preferred email client for desktop

Reviewed on 04/08/2019

I'm very happy with emclient. It's the only desktop platform I found that made me change from browser mail platform to desktop platform again.

Pros

It's the best email client I could find. It's clean, simple, easy to use, full of features included. Feels clean and smooth to use. I can use many email accounts in the same platform as if they were just one.

Cons

Nothing at all. I like all aspects of the browser, I can't tell of something I don't like by now. Maybe an option to send recurrent emails would be great, and even greater: an option to automate follow up emails until a reply is received.

Alternatives Considered

MailBird

Reasons for Switching to eM Client

Is most clean, smooth, fastest client in my opinion. Just needed functions are included, not garbage.
Milan
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eM Client user experience

Reviewed on 23/06/2022

Very good tool to use as email client, faster than most others and easy to use

Pros

Easy to use, fast and reliable email client.

Cons

Automatic dismiss of passed calendar events

Matt
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Terrible Latency/Lagging and Unusable & Unpredictable Signatures

Reviewed on 10/11/2020

I used this product for several years, and I have finally given up. It's just awful.

Pros

It's easy to setup. Other than that, there's nothing I like about it.

Cons

Locks up my computer ALL THE TIME when processing new e-mail in any of my half dozen or so accounts. I can't have an application that makes my computer unusable while it "thinks." It's just unbearable, and I have switched to MailBird, which is much faster and doesn't lag or freeze up my system.

I never could get the signatures and templating to work correctly. My signatures look awful, and I have a fairly robust graphic design skill set. I would set my signature to use a Calibri 12, and it would look like 18 while the template setting for composing e-mails was set to the same font and size, and the text looked tiny.

Response from eM Client

Hello,
We're very sorry to see that you experienced such problems in the application. If you ever decide to give us a second chance, feel free to contact our support at [email protected] and we'll do everything we can to help you.

Thank you
eM Client Team

Barry
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best alternative to Microsoft Outlook (for smaller organizations/Individuals) evaluated.

Reviewed on 02/11/2022

Adopted emClient as my primary PIM application while associates reviewed alternative to Outlook email clients. Compared our experiences and agreement was reached to recommend emClient when appropriate to the client entity.

Pros

In role of a performance/financial improvement interim executive/advisor, I regularly evaluate critical products and services for my clients enterprises. For small to mid-market firms (and NFPs) the cost of Microsoft products can be very significant ongoing budgetary hit. Good alternatives office suites lack robust PIM capabilities and that is always a real consideration. The emClient PIM offers all of the capabilities needed for professional usage.

Cons

The emClient product's export capability is effectively non-existent. If a later decision is made to return-to/go-to Outlook... a major effort will be required.

David
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Integration Winner

Reviewed on 23/06/2022

One of the best email clients I've used, better than outlook (otherwise I would be using that).

Pros

The main feature I was looking for when I found eM Client was the ability in integrate multiple email accounts from different providers into one email client. I reviewed many at the time (including Outlook)and found eM Client to be the best.

Cons

While you have added a theme builder it's not the easiest to use.

Ali of Express Union
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good Software

Reviewed on 20/04/2022

I have 10 licenses. One morning one of the computers stopped downloading the emails. Customer service was terrible at identifying the problem and kept saying use IMAP instead of POP3. I asked him many times to connect me to a supervisor but he chose not to. Therefor it lead me to write this review.

Pros

It is beautiful when it works. Easy to use

Cons

Terrible customer service.. Generic messaged. Cant troubleshoot. Their knowledge is as good as "Reset".

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

eM Client has been a useful and easy to use program to keep all of my emails in order.

Reviewed on 23/07/2018

The benefit is that I can keep all my jobs separate and manage them all at the same time. We work on 10-20 jobs at a time and this software has helped me keep organized and records of everything for those jobs.

Pros

eM Client is very straightforward and easy to use. It is what I like most about this program. I had never used it before this, but within an hour I felt like I had been using it for years. While it does lack the bells and whistles of other email software, it is for that reason that the ease of use is so good.

Cons

I don't really have many cons for this software, but it does lack in overall appearance. The other email software's that I use are easy on the eyes and look aesthetically pleasing. This is not really a con, but more of a personal preference for myself.

beta
Overall rating
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best outlook alternative

Reviewed on 14/11/2022

Pros

I literary try dozen email clients, and em client is my favorit. It's have everything I need.Have modern and clean interface? yes | support ms exchange? yes | sync with google calender? yes | have a reminder tool? yes | one time payment? yes.Overall em client have a lot of features but yet still easy to use. I strongly you give em client a try, the have free version (with very limited features).

Cons

For their pro version, I have nothing to complain, but their free version basically unusable because only 2 email accounts allowed. Instead of offer free version with such limitation, I think they better offer a full free trial.

Response from eM Client

Hello beta, thank you for your review!
When you first install eM Client, it will run in a 30-day trial mode automatically, and during that time anyone can test all features for free :)
The 2-account limit is used only once a Free license is registered and activated - before any license is used, the trial will have all the features for any testing.

Derek
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great option for a next-level email client

Reviewed on 05/09/2019

I've used eM Client for the past few years and have been overall happy. That said, there have been frustrating moments with support and I really hope they fix the current print glitch mentioned above.

Pros

The main reason I use eM Client is the speed of the search. My job has me constantly searching a large database of emails and it's imperative that I find them quickly. When put side by side with Thunderbird, it absolutely dominates in search presentation and speed.

Cons

The most recent update has made it so that when I print emails, another daily task, eM Client always opens the system print dialog box despite that box not being checked. This takes a considerable amount of extra time with the number of emails I print. I opened a ticket but wasn't very happy with the reply which suggested that I move to a previous version which carried the risk of losing my fine tuned settings and more. In addition, for most users without search needs, I don't feel it's significantly better than Thunderbird so it may be hard to justify the cost.

Response from eM Client

Hi Derek,

Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.

Steven
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative to Outlook

Reviewed on 23/06/2022

Pros

eM Client is very easy to use, and it allows me to be able to view all of my old emails, without the need to search through archives. It syncs flawlessly with my Google mail and Google calendar.

Cons

I have previously submitted features that I wanted to see, and they were ultimately added to the program

Alternatives Considered

Thunderbird

Reasons for Choosing eM Client

Outlook was getting slower as the number of emails grew. The only way to speed it up was to archive my old emails.

Reasons for Switching to eM Client

eM client had more features
Mark
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Good software, strange licensing

Reviewed on 23/09/2020

Poor. Software is decent, but slow support and difficult point of purchase licensing make it not worth the hassle. We have 50 potential users but won't be working with eMClient.

Pros

It is an email client, pretty straightforward. Good clean interface, good connectivity between o365 and Google apps accounts.

Cons

I demo'd the software personally to see how it worked for organizational consideration. So I bought a license for my computer. After a while I wanted to put it on my laptop too to stay consistent (majority of time is at desktop, some meetings and travel with laptop). However, I discovered the software is machine licensed, not user licensed, so need to buy separate licenses. No ideal but not a big deal, I went through their website and there was mention of volume discounts.

I reached out to support, which is very weak. Some language barriers which is okay, I can work with that. However, an attempt to purchase extra licenses took close to two weeks for a reply (weeks, not days).

The response was even more baffling. If you buy two licenses 'at the same time' there is a deep discount. But if you buy one, then another the next day (for the same user, or even group of users) there is no discount. We have no problem paying full price for user licensing (desktop and laptop), or no problem with a volume system for users adding multiple machines. Why would you offer deep discounts, and then take that away when an organization wants to buy your software? Either have discounts or don't, but that's a strange carrot to wave and then pull back. Then there is the issue of waiting weeks for confusing answers that need clarification.

Ben
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy-to-use alternative to Thunderbird with a much better user interface

Reviewed on 10/09/2019

Overall I have enjoyed my experience with eM Client much more than that with Outlook (obviously) and Thunderbird. I haven't had to recover an automatic backup but it's assuring to know I'll always have a backup ready when my computer inevitably dies.

Pros

The simple and clean UI helps me focus on priority emails while staying organized and efficient. The Conversations feature really helps to keep interactions simple and straightforward. The amount of options available is very refreshing, especially for someone as detail-oriented as I am.

Cons

When emails are displayed by conversation, any email with the same subject gets lumped in making it appear as if those emails are part of the same interaction. This can get complicated fast when a colleague includes you in multiple emails to different people with the same subject line. However, once you get used to it, it's easy to ignore.

Rebeca
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Tried to get support and was ignored

Reviewed on 25/04/2018

Pros

The software itself is good until you have a problem with it and need support. It's functional and easy to set up.

Cons

The customer support is non existent. They are in another time zone which totally clashes with American time zones, so they expect you to be on your computer at 5 in the morning to get help. When I complained about it, they ignored me completely and now my tickets will go unanswered.

Response from eM Client

Hello Rebeca, so far our support is located in Europe only, but we are trying hard to help every our customer from opposite time zones, even during our night hours, and even if they need remote assistance. Another remote assistance session with you is planned for today, 9 AM your time, so I believe this time everything will be all right.

Thank you, Peter.

Adam
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful and lightweight

Reviewed on 30/08/2019

Great program that gets the job done. Well worth the price. The best outlook alternative that I tried (and i’ve tried them all)

Pros

Has a lot of functionality that Outlook had but is much more light weight. It does the stuff you need it to without all of the over complication of other mail clients. Especially like how it allows multiple google calendars to sync seamlessly into one overall calendar. Much better that outlooks tabbed/overlay calendar design.

Cons

Tasks/todo lists could be a little more robust. Adding email senders to handling rules could be better as well.

Jonathan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 05/09/2019

Pros

easy to use, very similar to Outlook, the folder system

Cons

it seems to go "offline" alot and I have to shut down and restart the application. Also, has trouble sending emails with large attachments.

Response from eM Client

Hi Jonathan,

Thank you for your review. Did you contact our support regarding the connection problems? Our tech staff answers to every email/ticket they get so if you write to us at [email protected] we can help you to resolve the problem.

Or you can contact me directly.
Thank you,
George

Andy
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product

Reviewed on 31/10/2019

eM Client has been a great help to our school. it is very economical and easy to use.

Pros

eM Client works great. The updates continue to make it better. It has an integrated email client and calendar that help keep me organized. It works great with gmail.

Cons

Emails off the server still show up as unread even if they have been read and deleted from another application.

Tyler
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

eM Client

Reviewed on 19/11/2019

It's a decent email software but needs work. I'd shop around if I had to choose another one.

Pros

The software is somewhat customizable which is nice.

Cons

The software takes a while to load sometimes. It crashes often. Support and support forums need work.

Response from eM Client

Thank you for your review. We're very sorry to see that you struggle with eM Client. Could you contact me directly at [email protected] and send me your latest crash reports? We'll look into it and will surely find a solution for you.

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very good and inexpensive alternative for Outlook users

Reviewed on 17/09/2019

I use eM Client as an alternative to Outlook due to Outlook's lack of a unified Inbox for IMAP accounts. It handles all internal and external email correspondence well.

Pros

Unified inbox for IMAP accounts, which is not available in Outlook for Windows. Search function is excellent. Snippets are nice. Most of the basics will be familiar to Outlook users.

Cons

I could wish for more customizability of the UI and sounds. There are a few areas in composing messages that could be easier to use, like inserting/removing links.

Ankit
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Mail box

Reviewed on 31/08/2019

Overall experience so far is good as i am using it on daily basis.

Pros

1.It is easy to use interface.
2.It also offers calendar and contacts.
3.It also supports very easy way how to send encrypted mails using PGP,
4.It is very easy to import your data.

Cons

1.sometimes you are unable to get who is sending the mail , as it looks as a chain and you need to find out who is the actual sender.
2.we can add colums and rows easily.
3.It is unstable for business use.
4.it is for personal use only.
5.It takes so much of time to create a box or rectangle so that’s annoying.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Reliable email client

Reviewed on 07/10/2019

We use our POP email accounts with eM Client and while some other clients have stopped syncing and required logging in again from time to time, eM Client has been very stable and reliable. The dark and light modes along with the customization features make this a client almost every user can modify to their liking

Pros

- customizable user interface
- Task tracker is very helpful to follow up on emails
- Easy to switch between email accounts
- Easy to setup

Cons

- Auto-sync may not work sometimes
- The user interface can look cluttered at times due to the lack of separation between the sidebar and the email content

mike
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

client support is not good for a paying product.

Reviewed on 26/12/2020

This is no good client support.
I bought 2 licenses, and have to wait weeks and weeks before they even answer.

Pros

Good layout, works fine to read and send mails

Cons

I can only see my mails from 2 months back.
Submitted a ticket in October, got an answer 6 weeks later.
Tried out their suggestion ( I had to buy a new license to be able to follow their suggestion ), and it still didn't work.
After notifying them that the issue persists, still waiting for 3 weeks with no reply.

Response from eM Client

Hello,

We're very sorry to see that our support failed to provide a solution in a reasonable time frame. Contact me directly at [email protected] and I'll try to clear this matter ASAP.

Thank you and sorry for the inconvenience.
George Wilson

Gene
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

good

Reviewed on 05/09/2019

Good , I don't always feel I get helpful support when I need it.

Pros

merging all my email accounts is really nice

Cons

The new update now makes me go through 2 print boxes in order to print.

Response from eM Client

Hi Gene,

Thank you for your review. We are aware of the print issue and have resolved it internally so we'll release an update fixing the problem soon. Sorry for the inconvenience.