PDQ Deploy & Inventory Reviews

PDQ Deploy & Inventory

4.8 (342)
Write a Review!
Created by sysadmins, for sysadmins.

Overall rating

4.8 /5
(342)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5
Sort by

342 Reviews

Joe
Joe
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and time saver.

Reviewed on 21/12/2022

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all...

PDQ Deploy has been great for us. We use it for patching along with baseline software setup for all new machines. This has saved us tons of time, and helped to automate the process.

Pros

PDQ Deploy has been a great time saver for us. The wide range of deploying software makes installing, updating or patching quick and efficient without having to babysit each step of the process.

Cons

Understanding the layout of how the application packages are created and stacking multiple steps can be a bit confusing until you walk through a few different ones.

Marek
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Cheap solution for cheap LAN only use-cases

Reviewed on 16/12/2022

I am overall happy regarding the needs that we currently have. Absolutely not good enough for...

I am overall happy regarding the needs that we currently have. Absolutely not good enough for modern and especially mobile cloud-based infrastructures though.

Pros

Block programming approach to defining the deployments and inventory. Really in-depth access to the OS that can read whatever you can think of with an ease. Visualisation of the results is not possible though.

Cons

No mobility support, no cloud, no dashboards, nothing. Users cannot interact with any deployment in any other way than by pressing OK. UX level cca when Greenday lead the hitparades.

Alternatives Considered

Scappman

Reasons for Switching to PDQ Deploy & Inventory

Pricing and mostly local infrastructure made me choose PDQ over anything else.
Phillip
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

PDQ Deploy anomalies

Reviewed on 07/04/2022

Pros

Simplify server management
Saves on me sign in multiple times
Repeat task on remote machines

Cons

These features seem inconsistent:
- Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands. Often this is needed as the report may be input into further tools
- You should be able to set default credentials for each computer you add manually which can be overridden from 'deploy one'
- You should be able to group a group of computers like a tree structure eg. directory structure in Windows or UNIX
- Computers should be able to be a member of more than one group. When you add a known computer to another group it should copy all these properties as default starting point
- In new package, you should have the ability to not have to choose a step type but the commands the user types in most cases tell you what type of step it is

Maksims
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PDQ deployment and Inventory

Reviewed on 26/07/2023

Can't tell something bad about it, easy to use, affordable price, nice support.

Can't tell something bad about it, easy to use, affordable price, nice support.

Pros

Most of all, we use PDQ deployment, easy way to deploy software and patches. PDQ deployment is good for script automation, easy to set up any scheduled task to meet your requirements.

Cons

Devices outside the local network are not manageable.

Alternatives Considered

Total Network Inventory

Reasons for Switching to PDQ Deploy & Inventory

Easy to use, cheap, compliant with the requirement
Piotr
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ is amazing.

Reviewed on 07/04/2022

Pros

Number of options and flexibility of any PDQ product is amazing. Systems are super easy to deploy and work with. There is no better product on the market, and I've been tested multiple and still use some as addition to PDQ.

Cons

There is none, but it will be great if PDQ could work without having clients on VPN in the future. (And I think they are working on it)

Alternatives Considered

NinjaOne and Pulseway

Reasons for Switching to PDQ Deploy & Inventory

Clear licensing, great price and great and clear communication in pre-purchase stage.
Yannick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Save time while keeping your IT infrastructure up to date

Reviewed on 19/01/2022

PDQ Deploy need a bit of work to prepare the software packages, but after this first step (which...

PDQ Deploy need a bit of work to prepare the software packages, but after this first step (which can be demanding in some cases), the deployment and updates are like "click-and-wait".
Since we are using PDQ Deploy, we can finaly keep our IT infrastructure consistent and up to date very easily and with only a few efforts.

Pros

Integrated packages for a lot of common applications, highly configurable software packae deployement, reliable, easy to use and well integrated in the Windows professionnal environnement.

Cons

PDQ Deploy does not allow you to really track the deployement history and the state of your IT infrastructure. External solutions (e.g. PDQ Inventory) are needed in order to know if a product or product version is already deployed.

Alternatives Considered

Chocolatey

Reasons for Switching to PDQ Deploy & Inventory

Recommendation of our IT partner, affordable price, wide choice of ready-to-deploy applications and ease of use
Jp
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect for a small shop

Reviewed on 21/12/2022

I took over at a small/medium firm that did not have any type of deployment software in place. I...

I took over at a small/medium firm that did not have any type of deployment software in place. I had experience with the free version of PDQ Deploy years ago at another small business and new that it would be at least worth trying it here. After creating a good service account with the correct permissions, I was rolling out test deployments with ease. Now, I use it every day either deploying software or finding new things to setup.

Pros

- Easy to set up- Easy to use- Small infrastructure footprint- Low resource needs- Helpful community- Fits needs of a small business

Cons

I can not think of any negatives currently.

Alternatives Considered

KACE

Reasons for Switching to PDQ Deploy & Inventory

- Previous familiarity- Low initial resource requirements- Cost
Denham
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory program for Windows

Reviewed on 07/04/2022

Great it works great and does what I need.

Great it works great and does what I need.

Pros

Super easy to use, works wonderfully with PDQ Deploy.

Cons

Windows only, if there was a cross platform component it would be perfect.

Erick
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good Software and value for the price

Reviewed on 21/12/2022

Solve the patch update for workstations and clients, inventory reports.

Solve the patch update for workstations and clients, inventory reports.

Pros

The easy way to configure the deployments and schedule that to run automatically on time to time.

Cons

Do not have a client to install and not be able to monitor or deploy to clients outside of the network what nowadays is very normal with remote work.

Alternatives Considered

System Center

Reasons for Switching to PDQ Deploy & Inventory

Yes, for do what I most need and with much better value.
Ben
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love PDQ Deploy because its cheap, easy to use, and it just works

Reviewed on 15/12/2022

We've had a great experience. We love their YouTube channel tips, and the product is easy to...

We've had a great experience. We love their YouTube channel tips, and the product is easy to figure out.

Pros

We like the fact that they create so many patches and software deployment packages on their end. It saves us so much time, and it just works. I haven't had a single issue with the software and it's very cost effective.

Cons

When we first set up the inventory scanning, we kicked it off and it almost locked up the server we installed the software on. We are a large environment so it doesn't surprise me, but it did take a long time, and I wasn't sure if it was going to work for awhile. We ended up leaving over a weekend to scan though, and it ended up figuring itself out.

Dirk
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quick overview of your installed assets and their software inventory

Reviewed on 22/12/2022

We maintain the latest Security patches for applications and deploy where necessary. It's important...

We maintain the latest Security patches for applications and deploy where necessary. It's important to run latest version of software.

Pros

We can easily see all of our connected hardware in one overview, Windows version, build version etc. It's great you can update packages installed on devices and see which are outdated or got the latest version you accepted. You can use the inventory and copy the devices easily and use them in PDQ deploy.

Cons

If devices run at home it's hardware to track them and obtain updates. Once they connect back in the office it starts to work again or you have to setup VPN which is possible too.

Alternatives Considered

Microsoft Intune

Reasons for Switching to PDQ Deploy & Inventory

We believe Intune is not mature enough yet to replace PDQ inventory.
James
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ has become the most used toolset in my career.

Reviewed on 17/08/2023

This is the 2nd job I have had with PDQ. Part of the reason I was hired for this position was my...

This is the 2nd job I have had with PDQ. Part of the reason I was hired for this position was my knowledge of PDQ. The previous admins had purchased but no one knew how to use it. The overall system was in a neglected state. In the 9 months I have been here I have rebuilt and moved PDQ to new servers and changed the way Patch management was done. I retired WSUS because I can do all that it does and more with PDQ. So much more. And the customer support is amazing. I use it when I am stuck with what seems to be unique to our company issues and your staff makes it simple to resolve. I do believe I have become a much more efficient engineer because of PDQ. Keep up the awesome work!!

Pros

Automation is a must when you have over 400 devices. It makes complex problems much easier to accomplish.

Cons

I really have not had time to learn all of the features of your products. But that is not on PDQ. Your YouTube videos are amazing and fun to watch. Keep up the humor. That goes a long way in IT.

John
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Software for Managing and Updating Windows Computers

Reviewed on 17/01/2023

Before using PDQ Deploy, we were periodically re-imaging our public computers which was a time...

Before using PDQ Deploy, we were periodically re-imaging our public computers which was a time consuming process as we have multiple areas in the library each with different software programs installed. In between re-imaging, key utility programs would regularly become out of date, negatively impacting patrons usage of the computers. Now with PDQ Deploy, we are able to easily update only specific software programs across all areas, irregardless of the overall software image in use. Simpler and faster process allows for the computers to be updated on a quicker schedule resulting in a better overall experience for our patrons, and significantly less time expended by IT staff.

Pros

The included Package Library is a fantastic added value to the program providing prepared and tested packages for installing/updating most of the popular/requested software programs. Very easy to use without having to study a lengthy manual. Seemless integration with existing systems and AD. Regular updates to the software, weekly webcasts, extensive video tutorials on usage.

Cons

None that I can really think of. Not a fan of the new program icons which make it more difficult to identify which program is which, but that's really a minor nitpick.

Ian
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeping tabs with PDQ Inventory

Reviewed on 27/12/2022

I started using the free version at a former job and introduced it to my team at my current job. I...

I started using the free version at a former job and introduced it to my team at my current job. I asked a few times for the licensed version and eventually after i produced a potential ROI document i managed to get 2 licenses for both deploy and inventory. My colleague and i get so much more accomplished leaving time for the more physical side of our jobs.

Pros

I love everything about this software. The tools are all there, command line, MMC Management, Reboot, remote assist and desktop wake... Dunamic grouping so i can keep abreast of what needs this or that software. What operating System, whether it is laptop, desktop or server. Registry printers etc etc, is there anything it cant do.

Cons

None absolutely none. With this in my tool box i save myself weeks worth of work within a year. The ROI impresses the fiscal department, our turnaround of work requests jumped staggeringly according to our quality and rounding departments.

Timothy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inventory management at it's best.

Reviewed on 03/06/2021

Having Inventory is wonderful. Being able to quickly gather data on new or existing PCs is crucial....

Having Inventory is wonderful. Being able to quickly gather data on new or existing PCs is crucial. The more recent addition of the Powershell scanner makes the product pretty much universal to do whatever you can think of for reporting.

Pros

The report writing is so much nicer than other options which typically require in-depth knowledge of SQL or other coding languages.

Cons

Adding a large amount of file and registry scanners when scanning 5000+ devices has caused some issues with the database growing too large leading to performance issues and/or memory leaks.

Jeroen
Overall rating
  • Industry: Farming
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just Get It !! You will never regret it !!

Reviewed on 14/07/2021

It is an amazing piece of software what takes a huge amount of headache away. It is quick, easy. If...

It is an amazing piece of software what takes a huge amount of headache away. It is quick, easy. If you want want to do software install and update deployment quick and easy you need PDQ Deploy !!

Pros

This product is super easy to use. Most standard packages are already build for you (and every new update there is more) what can be super easy rolled out to a test machine and then production. If you want custom installation it is so easy to install/copy - install/ create little batch files or full on powershell scripts. This is super easy comparing to SCCM or even WSUS.

Cons

I had to think long and hard about what could be improved and even asked my co-workers.... and really there is nothing at this moment what needs to be improved. It does what needs to be done and is super easy.
(edit: Perhaps the only thing is that the log files with errors could be more detailed to directly been viewed)

Cesar
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great quality of life from a very powerful program

Reviewed on 22/12/2022

I have had a tremendously positive experience. I have more time on my hands to address more...

I have had a tremendously positive experience. I have more time on my hands to address more complicated tasks and bigger projects now that I don't have to perform repetitive tasks, and I can rest easy when I push a critical windows update because I will know which computers got the update and which ones only need to restart.

Pros

We like being able to perform the same repetitive task, deploy configurations and installations, and keep consistency across our computers. We reclaimed so much time with how fast we can now do these tasks! It is straightforward to use, and there are so many ways to perform my tasks that I only need to choose the easiest way that I know to do them. The community and knowledge base articles are a treasure trove whenever I need to do something new that I don't yet know how to do.

Cons

I think the only improvement that I would like to see is a way to know that a failure to deploy is something other than the network path was not found. If I deploy a package to multiple computers and some of them fail with an error code and some where network paths can't be found,, I need to look at each failure across multiple failed deployments to make sure that they all did not fail with an error.

Michal
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An efficient solution for monitoring asset status and reporting.

Reviewed on 09/09/2022

Pros

- mostly easy to use
- lots of templates to use and edit
- provides a wide range of information and details about a specific device
- grouping devices into collections according to different combinations of parameters

Cons

sometimes it is not easy to debug some more complex reports, but this is not directly a defect of the application itself

Garan
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Your ServiceDesks best friend.

Reviewed on 21/12/2022

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Pros

PDQ is an amazing tool that I could not live without, it provides the helpdesk with one click installation of custom MSI packages, pre-built MSI packages to make software deployment a breeze. It has built in scheduling to ensure all machines across our entire network have all the right software and are always up to date. It was an absolute breeze to set up and we were up and running within a couple of hours. Support has always been next level with detailed responses about almost any question we throw at them.

Cons

I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.

Andrey
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Decision Making Tool

Reviewed on 02/08/2021

Extremely simple to implement, and we keep finding new ways to utilize the data we have collected.

Extremely simple to implement, and we keep finding new ways to utilize the data we have collected.

Pros

Ability to pull reports on any piece of information that is collected about any of my computers. This allows our team to make decisions that are much more informed. I've used it for targeting software that needs to be removed from our network. One particularly interesting case was to track down a specific printer attached with USB by serial number. We wrote a custom WMI query scanner and located the computer the printer was attached to.

Cons

I wish the capability of this software extended beyond the local network. Always-On VPN is not a feasible option in our environment. An agent-based option is something I would be willing to pay extra for.

Jim
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory and Patching System for Network Administrators

Reviewed on 13/03/2024

It is a critical component in our Inventory and Security Patching process. Helps us keep systems...

It is a critical component in our Inventory and Security Patching process. Helps us keep systems patched so that we are less vulnerable to security threats.

Pros

You can setup automated scheduled tasks to patch systems at any time during the week or weekends. Allows patches to automatically be pushed out afterhours to avoid any system downtime.

Cons

It is mainly intended to only inventory and patch Windows products. It would be great to have more integration where it could go out and inventory printers and linux type devices.

Alex
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great, cost effective way to manage software, patch and vulnerability deployments

Reviewed on 14/12/2022

Pros

Being able to have PDQ automatically scan and monitor our devices allows patches, new software and vulnerability fixes to be deployed in a set and forget method.

Cons

We've had some technical issues that have been hard to get support with as there is no support provided in our time zone, allowing only one question/response a day.

Alternatives Considered

Lansweeper

Reasons for Switching to PDQ Deploy & Inventory

Price
Kalyan
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Modern Tool for Deployment

Reviewed on 20/12/2022

Pros

easy to use and no prior experience needed and no need of agent

Cons

not all features that sccm offers available in this deployment tool ..no full reporting available

Perry
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDQ the IT Professional's best deployment tool

Reviewed on 11/06/2024

A great management tool for our organization.

A great management tool for our organization.

Pros

Ease of use and ability to do the tasks needed for managing devices. A huge time saver. A huge travel saver as I do not need to be on site to push programs, add printers, etc.

Cons

It's not free. Seriously, I don't have a con that I can think of. It meets my needs,

John
Overall rating
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yes, you want Inventory too

Reviewed on 13/08/2021

PDQ Inventory will at first seem like it's optional. Yeah, PDQ Deploy is amazing. Though,...

PDQ Inventory will at first seem like it's optional. Yeah, PDQ Deploy is amazing. Though, Inventory is what you need to truly unlock the potential of Deploy. The ability to create really smart Dynamic Collections, then perform deployments on them is what makes the duo unstoppable. They're truly better together. I can't tell you how many times I'll hear an end user complain about a computer, and the first thing I'll do is a quick search to find out system information in PDQ Inventory.

Pros

Dynamic collections make my heart happy. We're able to stay on top of endpoint status without the burden of manual entry.

Cons

I love the software. In reality, the only thing I could ask for is the ability to do some closer to real-time alerts.