Whatspot Reviews
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45 Reviews
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Platform and Support
Reviewed on 01/03/2024
Nothing less than exceptional service and dedication to the product they have. They are and should...
Nothing less than exceptional service and dedication to the product they have. They are and should be proud of what they built.
Pros
Reaching a sales and support team was easy, and I was amazed at how flexible they were. Special note to [sensitive content hidden] who gave an amazing professional side from our moment of interest to after the purchase.
Cons
Nothing until the moment. I will see how much time would it take to develop certain requests that we ask. But already beforehand was explained to me an idea of where the development team is oriented which I think was a positive point and helped me decide in to buy the product.
Alternatives Considered
HubSpot Marketing HubReasons for Choosing Whatspot
Unprofessionalism that that would bring to my company.Reasons for Switching to Whatspot
Easy to reach and dedicated professional to follow quickly my case.Response from Whatspot
Thanks for your positive feedback! We're thrilled you're happy with our support and platform. Your satisfaction fuels our commitment to excellence.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Whatspot! It has been a gamechanger for my tutoring office.
Reviewed on 26/03/2024
I absolutely love my overall experience with Whatspot. It's super easy to use. It's visually...
I absolutely love my overall experience with Whatspot. It's super easy to use. It's visually appealing. My tutors love using it. I love using it from an admin perspective. I have had no real issues with it. And for a small biz like mine, I am so grateful there is a free option.
Pros
I own a small tutoring company and our office has 2-3 meeting rooms. I love that Whatspot has a free option for small businesses like mine. Our tutors usually work with a student on a weekly schedule. Whatspot allows recurring meeting to be booked easily. The visual representation of the calendar and the bookings is very friendly and it's easy to see what rooms are available. It has been so easy to use that I am now using the Whatspot calendar to schedule new students and see which tutors work which days and what timeslots are open. It's not just a room reservation site, it's evolved into a really great tool.
Cons
No real cons. Whatspot is amazing and does pretty much everything I need it to.
However if I were to pick a few things: 1. the recurring meetings only go about 10 weeks out - so it is not recurring indefinitely. 2. when you delete a recurring appt, there is no ability to delete the whole recurring series, you have to go through each appt and delete them one by one. This actually works fine for my tutors as they usually only need to delete one session anyway, but it would be nice to be able to choose "delete just this one" or "delete all future recurring appts." I am sure Whatspot is in the works to update that. When I spoke with one of the reps, they seemed very responsive and they seem like they are always updating their site to have new features.
Response from Whatspot
Thank you for your wonderful review! We're thrilled to hear that Whatspot has been so helpful for your tutoring office. We're pleased to share that you can now set recurring meetings for up to 20 weeks. Additionally, we are working on enhancing the recurring booking management to allow bulk deletions. We appreciate your feedback and are always striving to improve our system. Looking forward to supporting your business as it grows!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Review of W
Reviewed on 16/02/2024
Pros
The calendar and booking. The spots make it possible for us to spearate booking between our locations.
Cons
I miss the automatic reply feature for our users. I also can't change my email address, the one I receive notifications at. I would really like to do this. Additionally, I want the option for participants to be approved on their first booking, without needing approval for subsequent bookings. I also miss information om how to get help with problems.
Response from Whatspot
We sincerely regret any inconvenience you've experienced and value your feedback highly. At Whatspot, we're dedicated to continuous improvement and take your concerns seriously:
Continuous Improvements: We regularly update the Whatspot system, incorporating valuable user feedback to enhance your experience.
Streamlined Processes: We're always looking for ways to make our platform more user-friendly, including simplifying booking and approval processes.
Billing Concerns: If there's been any issue with billing, such as being charged twice, we want to address it immediately. Please reach out to us at [email protected], and we're prepared to offer a full refund if a mistake has been made on our part.
Your satisfaction is our priority. For any assistance or to discuss your concerns further, please contact us directly at [email protected].
Best regards,
Marek
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant product!
Reviewed on 21/06/2024
As mentioned above, the demo was really clear and helpful. The trail period is 2 weeks which is a...
As mentioned above, the demo was really clear and helpful. The trail period is 2 weeks which is a great amount of time to be able to get a feel for the system and know what you're buying. [sensitive content hidden] was great and really responsive which helped out decision to use Whatspot. The system is clear and simple to use which is helpful for our staff who struggle with complicated systems. Thank you!
Pros
The ease of the system is great - so clear and simple to use.
Demo was great - [sensitive content hidden] was very helpful and responsive to questions.
Quick and easy set up.
Cons
Unable to block book for longer then 20 weeks.
Response from Whatspot
We're thrilled to hear that you found our system clear and simple to use. It's great to know that the demo was helpful and that our team member was responsive to your questions, making the setup quick and easy. We're also pleased that the two-week trial period gave you a good feel for our system.
We appreciate your feedback regarding the limitation on block booking for longer than 20 weeks. We're actively working on improving recurring bookings and hope to have a solution for this in the near future.
Thank you once again for your kind words and support!
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, nice design
Reviewed on 29/09/2022
We're happy to have moved to Whatspot, it makes it easier for our coworkers to book desks and...
We're happy to have moved to Whatspot, it makes it easier for our coworkers to book desks and meeting rooms and see availability.
Pros
We've moved our coworking space to Whatspot and it works like a charm. It's really easy to use. Communication and support of the Whatspot team is great. The option to get QR-codes for the spots is also a really nice feature.
Cons
There are some minor bugs when using it in mobile. But probably it will be solved soon. Also it would be nice for our coworking to be able to book a spot for the whole day (the available hours of the spot) by clicking a box instead of manually choose begin and endtime.
Switched From
BasecampReasons for Switching to Whatspot
We don't need that much features, we just needed a simple and easy to use booking calendar. Whatspot was the right choice.Response from Whatspot
Thank you Michiel, We appreciate you taking the time to share your experience with us. We will work hard to make the app even better. Thanks again, Whatspot support team
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great, simple product at a fantastic price!
Reviewed on 20/04/2023
Excellent product at a great price, simple to use
Excellent product at a great price, simple to use
Pros
User friendly features and not over complicated. Aesthetically simple.
Cons
Addition of a 'mileage' input section to input kms travelled
Response from Whatspot
Dear Emily,
Thank you for taking the time to share your thoughts on Whatspot. We appreciate your detailed feedback and are thrilled to know that you find our product user-friendly, aesthetically pleasing, and affordable.
It's great to hear that Whatspot was able to address the issue you faced with your overwritten Excel spreadsheet.
Regarding your suggestion about adding a 'mileage' input section for kms traveled, we appreciate your input and believe it could be a valuable addition for many users. Our development team is always eager to hear suggestions from our customers, as it helps us continuously improve and enhance our product.
Once again, thank you for your kind words and constructive feedback. We're glad to have you as a part of the Whatspot family and look forward to continuing to serve your needs.
Best,
Marek
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The fastest way how to deal with meeting rooms booking
Reviewed on 09/11/2021
We decreased the chaos in taking meeting rooms. There is less "surprise" and more certainity when...
We decreased the chaos in taking meeting rooms. There is less "surprise" and more certainity when attending planned meetings.
Pros
The best part is the QR code for instant booking. We use it a lot to cut down to time to find out the free times and make a reservation of the meeting room. Ease of use and ease of onboarding was also the critical point for our team, cause not everyone is willing to spend a lot of time with learning a new app. Everyone jumped in really quickly. The localization was also critical, we love that app actually speaks multiple languages including czech.
Cons
We are looking forward to a personal calendar integration
Alternatives Considered
Google CalendarReasons for Switching to Whatspot
Approval process for reservations was a huge benefit. Ability to invite guests outside our company into the system.- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The features are friendly user and straight forward. Friendly user.
Reviewed on 15/01/2024
Pros
Received notification to admin manager email straight after user booking.
can avoid miss looked. admin manager feature can decline / remove booking room to other option.
Cons
Once approved no space to communicate with user if there is some note to informed.
Response from Whatspot
Thank you for your review. We appreciate your feedback on the ease of use and the ability to create categories in Whatspot. Regarding your concern about booking slots less than one hour, Whatspot actually offers the flexibility to book shorter time slots. By default, the smallest time slot available is 30 minutes, and in the organization settings, this can be further reduced to 15 minutes. If you are encountering issues with this feature or need further assistance in configuring these settings, please don't hesitate to reach out to me at [email protected]. We're here to ensure your experience with Whatspot is as beneficial as possible. Your recommendation is highly valued, and we're committed to continuously improving our service.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Review Carbon Trust
Reviewed on 15/01/2024
Pros
How easy it is to use. The calendar is too friendly and everyone is pretty happy with the platform
Cons
The price. We are looking for a platform that are free or not that expensive because we use it just tu reserve 2 parking spaces.
Response from Whatspot
Thank you for your review. We're glad the platform's ease of use meets your needs. Regarding pricing, we aim to balance affordability with quality service. Your feedback is valuable and will be considered for future improvements. If you have any concerns, please don't hesitate to contact us.
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good value for money!
Reviewed on 08/03/2024
Pros
Simplicity of the use of the application.
Cons
We are using Whatspot for two months and so far we are happy with the application.
Response from Whatspot
Thank you for your positive feedback! We're thrilled to hear that you find Whatspot easy to use and that you see good value in our service. Your satisfaction is our top priority. If you have any suggestions or need further assistance, please don't hesitate to reach out. We look forward to supporting your continued success with Whatspot!
- Industry: Program Development
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product
Reviewed on 14/01/2024
Over all experience is great. I would recommend it.
Over all experience is great. I would recommend it.
Pros
Ease of use, it allows to make categories
Cons
It doesn’t allows to book slots lesser than one hour.
Response from Whatspot
Thank you for your review. We appreciate your feedback on the ease of use and the ability to create categories in Whatspot. Regarding your concern about booking slots less than one hour, Whatspot actually offers the flexibility to book shorter time slots. By default, the smallest time slot available is 30 minutes, and in the organization settings, this can be further reduced to 15 minutes. If you are encountering issues with this feature or need further assistance in configuring these settings, please don't hesitate to reach out to me at [email protected]. We're here to ensure your experience with Whatspot is as beneficial as possible. Your recommendation is highly valued, and we're committed to continuously improving our service.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Whatspot for reserving meeting and class rooms in a private school
Reviewed on 06/10/2023
Our teachers use Whatspot to reserve rooms for meetings. Our student's use the app to check to see...
Our teachers use Whatspot to reserve rooms for meetings. Our student's use the app to check to see if a room is free for a spontaneous chill session. Our administration staff uses the app to reserve rooms for external customers, who rent our space after hours.
Pros
The software has made it possible for us to begin renting out space after hours and helped keep us from going crazy during the day. With 240 students and 50 staff members, parent meetings and student activities, this tool isn't just helpful, its absolutely essential. We are happy to work with the Whatspot team, they are open to our feedback and doing a terrific job.
Cons
There isn't anything that we don't like. Editing events could be more intuitive. It's a minor issue.
Response from Whatspot
Thank you for your fantastic feedback! We're thrilled that Whatspot has been essential for reserving meeting and class rooms at your private school. We appreciate your input, and we're constantly working to improve the editing features. We're here to support your space management needs!
Whatspot Team
- Industry: Gambling & Casinos
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very User Friendly and Cost Effective
Reviewed on 18/10/2022
Pros
We looked for many room booking systems which were extremely overpriced! Luckily we found Whatspot who saved the day for us!
Cons
The system is very basic but I anticipate that it will improve over time
Alternatives Considered
SkeddaReasons for Choosing Whatspot
PriceSwitched From
SkeddaReasons for Switching to Whatspot
Price- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great modern looking app with minimal features
Reviewed on 06/06/2021
Great experience. Costs are low compared to competitors, it looks like a 2021 modern design and the...
Great experience. Costs are low compared to competitors, it looks like a 2021 modern design and the software is very easy to use. Plus: they're releasing monthly updates to the software which include new features and bug fixes.
Pros
The looks and ease of use. My clients don't need instructions to use the software, it's ready to use immmediately.
Cons
Very little actually. It still has got a few translation issues, but the developer told me personally these will be fixed soon. My features requests are taken seriously as well, which is great.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's worth the money it costs!
Reviewed on 26/09/2023
It made booking meeting rooms a lot easier for us.It was possible to implement the solution and get...
It made booking meeting rooms a lot easier for us.It was possible to implement the solution and get it up and running in just 2 days (we have almost 100 users)!
Pros
Easy to configure (create users, create rooms, define access).Simple and intuitive for the user to check room occupancy and create reservations for rooms at unoccupied times.
Cons
It bothers me that configuring users always goes back to the beginning when I configure a user.In addition to deactivating a user that is no longer used, it should be possible to delete it.
Response from Whatspot
Thank you for the positive feedback! We're glad Whatspot has streamlined your room booking process.
We'd like to understand more about your concerns with user configuration. Could you please send us an email detailing the issues you've encountered? This will help us make the necessary improvements. Thanks for choosing Whatspot!
- Industry: Computer Hardware
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Quick solution for organizing conference room meetings
Reviewed on 17/10/2023
We use to do manual booking due to limited space we have. Now people can book online - saves...
We use to do manual booking due to limited space we have. Now people can book online - saves everyone time.
Pros
Everyone can pick desired time and book conference room very easily.
Cons
Would like to see an app version of this.
Response from Whatspot
hank you for the review! We're thrilled to hear you find our system user-friendly for booking conference rooms. Your app suggestion is noted, and we're excited to share that we'll be working on an app version soon!
Whatspot Team
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent online booking and control software
Reviewed on 25/07/2022
We have an open office design and created several shared spaces to attend video calls, after the...
We have an open office design and created several shared spaces to attend video calls, after the covid-19 pandemic. It was necessary to have software to order and control those spaces, to give confidence to our collaborators.
Pros
Thanks to Whatspot now we have complete control of our shared spaces. It's straightforward to configure and use. Its user control allows you to set permissions to verify and confirm reservations or if you have public users, they can make it by themselves using QR codes or an URL.
Cons
There are sometimes when certain actions take longer than we expected. It seems like the server wasn't big enough to process actions.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great, simple software for desk booking
Reviewed on 08/12/2021
Brilliant
Brilliant
Pros
So easy to use and set up. Very simple compared to other products on the market. Good value for money
Cons
It would be good to be able to set it for just all day booking, rather than time slots.
Reasons for Switching to Whatspot
Simplicity of configuration and priceResponse from Whatspot
Thank you for your precious feedback. We appreciate your idea of "all-day booking". We'll consider including it in our roadmap. Marek
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and Easy
Reviewed on 10/06/2022
Works for what we need it for
Works for what we need it for
Pros
Easy to use and navigate. Very Straight forward and customer service is exceptional!
Cons
Does not have an app so need to use internet
Response from Whatspot
Hello Sam, We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us! Please continue to share your feedback with us as we listen and share all feedback with our team. Thanks again, Whatspot support team
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great application to manage meeting rooms booking
Reviewed on 17/05/2023
Pros
Ease of use, simplicity, clean design, and price
Cons
Nothing missing. We were using the service very frequently without any issues.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Organize your booking schedule
Reviewed on 20/10/2021
Pros
Whatspot is very easy to use, and it helped us tremendously with conference room bookings. Before Whatspot, we faced situations when the meeting room was occupied by someone else, so you had to guess if someone was actually there. We don't have that issue anymore!
Cons
Software gets the job done, so no issues!
- Industry: Animation
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good software
Reviewed on 31/05/2022
Very goof experience !
Very goof experience !
Pros
Easy to use, easy to deploy and not that expensive
Cons
I think an integration with google calendar or outlook could be great.
The functionnality of import for the first integration is missing, now, we are obliged to invite manually 400 people.
Response from Whatspot
Clément, thank you for your review and your feedback. I can promise specific things. At the moment we are working on better user management. We want to implement searching there plus we will integrate bulk user email inserting. We are also working on Google Calendar integration. Marek
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Whatspot Review
Reviewed on 18/07/2021
Particularly simple to use. The cost is especially reasonable and less while compared with others....
Particularly simple to use. The cost is especially reasonable and less while compared with others. Fantastic client care accessible to help us and furthermore they do give proactive tips to have a superior encounter.
Pros
Everybody is energized that now they can without much of a stretch book meeting rooms and this interaction is coordinated. Expenses are low comparing with competitors, it appears as though a 2021 present day plan and the product is extremely simple to use.
Totally the best thing is the backup support from the team, and I have never had a decent encounter elsewhere.
They give month to month updates to the product which incorporate new highlights and bug fixes
Cons
Has a couple of translation issues. Nothing more to say here, as the support group is consistently accessible.
Response from Whatspot
Dear Andrew,
thank you for your kind words. We'll do our best to keep you satisfied also in the future. You can specify the language issues on [email protected] and we will be happy to fix them.
Marek Lustyk
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software
Reviewed on 07/03/2024
Smooth service, user-friendly and great support
Smooth service, user-friendly and great support
Pros
Great communication with the Product Manager, very supportive and always available when needed. Very good price for an amazing product!
Cons
There is nothing I could complain about
Response from Whatspot
Thrilled to hear you're enjoying Whatspot! Your praise for our support and user-friendly service means the world to us. We're here whenever you need us.
- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best Reservation and Booking software
Reviewed on 23/06/2022
Whatspot is simply incredible software for reservation/booking
Whatspot is simply incredible software for reservation/booking
Pros
A very friendly and easy to use software for reservation and booking
Cons
There is no single con about this software
Response from Whatspot
Thank you for the review. We appreciate it a lot. Whatspot team.
