Afterpay Reviews

The ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.

The reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.

I like what the actual product is and it’s ability to provide customers with an additional payment option

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Our customers love the flexibility of afterpay's services

fees for brands can be a bit high compared to other payment processors

Afterpay has been a huge help in growing my AOV! My customers love how easy it is to use and how it makes a new wardrobe affordable!

Reporting could be more extensive. I feel the merchant backend is lacking in features

Afterpay has increased sales and helped our customers order more at once. It is user friendly and easy to instal

There isn’t really anything I feel is lacking

The process to integrate into Shopify was very easy and they had a great on-boarding process.

There is no API connections on the back end to bring in payments into my ERP system to reconcile which was disappointing.

I love that many customers already know and trust Afterpay.

I was not able to fully implement the software on my website by myself but customer service made the process quick and easy

I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.

The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.

I like how they give you the chance to purchase something you might not have all the money for right at that moment and pay it off in payments.

Sometimes there are issues with being able to get on the app. And if diffcult to get any help from someone that works with the company.

How easy it is to setup. It was a no brainer for me plus Afterpay pays quality

Nothing to be honest. I don’t have much to say as I have never experienced any issues

1. I use this app especially paying out for clothing or other stuffin malls/shops without giving any upfront payment.
2. Great installment options.
3. Great deals for app customers.
4. Give points to app customers in which they can extend their payment dates, no upfront payment on shopping.
5. Digital card which you can save in your wallet and use for payments.
6. Your card details, payments will be protected from scammers.

I did not find any problem while using app.

Afterpay provides shoppers with alternate payment options by offering a payment plan. The plan encourages customers to shop more often and/or increase the total of their purchases.

I don’t have any cons. Integration process was easy.

The integration is super easy
Great option for my customers

Nothing
Everything so far has been easy and smooth to integrate and transition to

Easy to set-up, seamless transition. Lends social proof and credibility to my site.

I wish there was a quicker customer support response. When a customer had a processing problem it took 72 hours to get a human response.

Easy to use and no credit checks. Customers who we introduce the product to end of buying more since they have payment options and not risk running a credit check.

The ability to use in store. If I can quickly get the AfterPay option in-store as a payment option, it will increase sales. I filled out the application/form 4 times. Other Boutiques have it and it’s taking a while for me to get it.

I love that my clients can use afterpay to check out! They use it very often! And it definitely ups my sales

I would say I do have a hard time trying to reach out because they don’t make the contact info accessible.

It gives our customers a better option to make smart purchases

Not much I can say I do not like about afterpay.

I love how easy it is to set up, and it boosts sales like you wouldn't believe.

I don't think there is anything I don't like about what Afterpay has brought to my website.

I love that it can easily help customers attain the products they want immediately, and breaking down the payment with no interest

Nothing that I could think of at the moment

Easy to use. No assistance needed. Payout is quick.

Nothing. It is easy to use and the payout is quick.

I love that afterpay integrates seamlessly into my website. It's a great way to incentivize buyers to make a purchase when they can easily see what their monthly payments will be. All I really had to do was set up an account and then they handle the rest.

The back end of Afterpay could be more robust with analytics and it's a little confusing to navigate.

We love how afterpay makes quick and easy transactions for our customers

More competitors in the business make it challenging to find customer loyality