Birdview PSA Reviews

Easy Projects has allowed us to keep many complicated projects moving forward simultaneously. As a new user, I haven't begun to scratch the surface of all of the functions it offers. We chose it because it combined the best parts of numerous project-management softwares into one.

The biggest limitation so far has been the mobile app interface, but they are actively working on it and it has already improved greatly. The web-based interface is great. I would also note that any time I have problems/questions, or even suggestions on things we'd like to see, the Customer Service team is great and it never fails that within a few months they're working on the suggested feature my management team had come up with.

It is easy to use, self explanatory software that allow program and project planning down to granular task level. The team support behind is great - always there to answer any questions or provide training if needed.

The software is extremely easy to use and does not take long to master.

The software is not very customizable and has limitations in its additional features and functinality.

It's pretty easy to set everything up with Easy Projects. Once everything is properly assigned, you can click on My Assignments and get a good idea of what's on your plate and when everything is due.

It seems a little limiting with the approval button. We tend to use them for notification purposes (otherwise we seem to get a notification for everything), and if there's another Approval post after that one, it seems to cancel the other one out. We're still trying to figure out ways that important messages don't get lost in the flood.

It is easy to log time and keep track of it well. I also appreciate some of the administrative features for managing projects

It is nearly impossible to get usable data out of the system . It would be nice to allow exports of common data points.

Quick and simple project metadata setup, responsive customer support. I can set up a new project with all its supporting data within a few minutes. When I request help online, someone responds within several minutes usually!

Filtering could be improved a little; projects with longer names get their names truncated on the Filter pulldown list.

We can easily create new projects and tasks, easily record hours worked, it is mostly intuitive to figure out, and they are actively working on adding new functionality.

There are just a couple of things that are less intuitive and have become nitpicky aggravations for me (like trying to filter to view "my" projects and forgetting that I need to change the filter to project resource rather than activity). It is great to have that level of granularity, but could still use some polishing.

Versatility of template creation and being able to work with ezp customer service to optimized and customize to fit specific needs.

The filter system takes some getting used to and the search functionality is less than optimal. Budget tools aren't terribly intuitive and don't exactly meet our needs but we're working on that.

This software is a solid resource for getting updates on projects. I know immediately when a new task is created, both through email and push notifications. The ability to review older projects is also beneficial when documenting my invoices.

The layout is somewhat unintuitive. Even as a digital native, I've had difficulty navigating between different projects, and I am still confused as to why tasks are split between a landing page and a separate message board. On the other hand, that may be due to the way my company creates their tasks.

Easy Projects is very intuitive and easy to use. Easy time logging and task creation. Great customer support and quick response time.

Better resource loading tool that also allows managers to do allocation leveling. Easier budget tools

Managing time spend to completing each project and task is very possible with this software. It can mark project progress and track its level of completeness for us to get top of the work. Each members are assign to their representative role and will get access to tools only for their role.

All the tools and features work really well with our system, and i have non problem with this.

I like the ability to to customize my view so that I can only see what is most important for me in my role. I also enjoy the ability to filter for projects based on the various fields a project can be categorized by. How I use EasyProjects has evolved over time as I have learned more about the features it offers.

There are many times that I say to myself, "I wish it could do this" or "I wish they made this feature more simple. For example, the reporting features can do amazing things but I find myself struggling at times to get the data/reporting that I want. I also wish the EasyProjects had more abilities to work with other software. I have tried to use Zapier to connect a few things but what is offered is very limited.

This software has tremendous value. In addition to the scheduling functionality, it helps us manage headcount capacity, store basic financial data, and project future sales/projects. Having it all wrapped into one software system has been really beneficial for our organization.

Modifications and custom reports have taken quite a while to get completed. The reports eventually end up very high quality and pin point what we need to see, but in some cases, we are working on reports that we started more than 6 months ago for completion. By the time the report is done, we have had to create other internal tools or we find that we need additional features.

Everything we need is in this software, from scheduling at higher levels to project production at the floor level. It greatly improves our ability to see the health of every project on the floor from any office. EP's commitment to helping and listening to their customers has also been a great asset. It is comforting to know that our investment is a value to them and it shows in there continual communication with our company on all levels.

Minor UI issues. For instance, I would like to be able to expand or slide the size of my tasks on my home page so I could see more of the information without actually opening some of the windows.

Easy Projects has been living up to its name for our administrators and users. It has a simple and versatile functionality that can fit just about any of our needs. Once we identified how the product would work best for us and customized it, we were very pleased with how well we moved forward. We improved our workflow with templates, we found creative uses for existing functionality to problem solve trouble areas, and the company continues to progress with new features and product improvements. The Easy Projects team has been crucial in helping us make this product fit our needs and they have always been available with thoughtful and creative solutions. We always appreciate their responsiveness and positivity.

An initial time investment and a lot of communication with Easy Projects was required in order to mold it into the right product for our team. But, it was well worth it!

It helps me get my projects across the finish line in time.

Nothing. This is great. No complaints at all.

Easy-to-use
Ability to customize your workspace to fit your specific needs
Ability to look up past projects, even ones you haven't worked on
Ability to keep track of time spent on projects

Inability to have direct contact with people on your team for certain projects. For example, a "chat" function would be perfect to get quick questions answered rather than having them posted in each milestone.
Sometimes I miss notifications because someone forgot to notify me. It is annoying to receive notifications for every single interaction in a milestone, by incorporating a "chat", this would minimize the amount of interaction in a milestone - leaving just the important posts and recaps to be in each milestone of each project.

Easy Projects has good options for structuring projects and organizing how they're viewed. The Gannt charts work well; dependencies take some work but are useful once master; custom forms provide a lot of flexibility; reporting options are robust.

The way deadlines and dates work isn't the most intuitive and has caused the most issue for users. It makes sense why it's done the way it is, but has been the single largest complaint from the user baes.

Ease of use in general. Dependencies are easy to manage and tasks can be dragged to the correct spot with ease. Customer service is great, very responsive and open to suggestions for development.

When you have multiple templates it is hard to make changes to one then apply to the same tasks in other templates. Guest portal is confusing when the user has tasks that are pending but should not be started.

I like how easy this software is to use & how it helps me to keep project information & notes current. Everything is in one place.

Sometimes it feels like there are too many options so it's hard to keep up with everything. I'm still getting used to notification & tricks to get them set up the way I want without affecting anyone elses settings.

It is dynamic and can achieve most anything you may need of it.

It can be complicated for setup and sorting out how to achieve desired outcomes at times.

I have been years working with EP and for me is the best option to track and follow tasks.
I like the simplicity in the UI, is easy to use and loads very quickly.

Nothing to dislike. I would like to see an improve with a plugin for Windows 10/11 to see the notifications in the notification bar.

Integration with timesheet and effort tracking per task allows me to report on hours by person as it relates to a specific customer

Need to have a better view of project dependancies across a given portfolio. I'm not sure if I can make a task in Project A be related to a task in Project B

Reminders feature is helpful. The ability to change which project are shown and it is nice to be able to select the start page based on my usage.

Gantt chart not that helpful to use but is a necessary feature. I was glad they added it but it requires a lot of field customization and maintenance.

I am very impressed with Easy Projects as a product, but also as a service. They all seem to have a great handle on how to work together to continually make the product better as well as treat the customer well. I highly recommend the product to others quite often. I see it as a great tool for figuring many things out.

Just like any other software, it's about getting people familiar with it. That being said they do have Interactive Guides now...